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Notes in RED - Team meetings with FSSS

Notes in GREEN - Team meetings

Notes in WHITE - Meeting outcomes

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We discussed what we can do and decided to work on the following issues:

1. Work on a rich picture of the current situation

2. Work on a fishbone diagram

3. Backlog

4. Create video

5. Research existing best practices all over the world to leverage them

6. Cooking classes as a competition

7. Promote ideas on social media, using influencers to promote it

8. Propose to FSSS to connect farmers for composted items.

9. Identify FSSS's target market to distribute their foods, such as churches, hospitals, and schools around Sussex

10. Propose a transportation management plan.

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Company overview, current issues, arrangements for the next in-person meeting

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Organize anything, together. Trello is a collaboration tool that organizes your projects into boards. In one glance, know what’s being worked on, who’s working on what, and where something is in a process.

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CLD (current and future)

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So what about the CBT training? What did you mean by that? Cognitive behavioral therapy? No. It's something like, okay.

I said c b t. Well, some something that online training. Maybe you can give some online training or yeah. There is some, prepared, education for new, beginning beginning of the school. Okay.

But not for the, older one, just for the younger one. Alright. Okay. But I cannot remember CBT. What's CBT mean?

So I know CBT is cognitive behavioral therapy, Oh, no. No. No. That's not that that definitely is in this one. I got this one.

CBT. It's like, you know, you you mentioned that people don't like to, older people don't like to, just see some videos and see how they're doing this, but the younger one can. So you can just save your time for, you know, a half of your community or 1 third of your community and do it just once and they can use it. Maybe they can just come here, use your kitchen, but with your video. For example, you can do the other thing that you want.

They can just use your videos. Maybe you can give a computer here. A computer based training. Yeah. Yeah.

Ah, compute. Oh, alright. Okay. Yeah. Okay.

Cool. Sorry about that. Sorry. Yeah. Yeah.

Yeah. No. You know, we just analyzing the English and our writing. Yeah. Yeah.

No. It's it's fine. It's fine. Yeah. Okay.

Yeah. Yeah. That's good. Yeah. And maybe there can be a a an app.

An app. How are you? Do what do you think about it? Yeah. Do you have an app?

So we could, in theory, have an app, like a Fercher app that has all the training Mhmm. All the router. Yeah. Yeah. And all the kinda updates and everything is just in there rather than sending emails and things.

Maybe donation routes. I don't Yeah. Or, for example, if you just, you know, cook something, as you mentioned, this, today with something Yes. That is not usual, you can just put your email in there. Stuff that we put in different emails, social media channels, everything in one place if we had an app.

Maybe you can do that. Like like a Trello, you know, board where but in a and it's something that could be on the phone that that it's that's ours rather than Yeah. Another thing. So because I think if if we use Trello, people would think, oh, that's yet another thing. Mhmm.

But if if it was something designed by us, hello, Rick, and it was, like, a furniture thing and every volunteer is gonna download it Yeah. They they will know that it's special, that it's just, like, it's just for them? It's not for anyone? No. If it can be free for them or anyone else want to join, for example, should pay for it because we have lots of ingredients in there that we can use it.

Oh, okay. Oh, yeah. We could show recipes there and everything will be in one place. Maybe you can use it, as YouTube. Oh, yeah.

Share your, cooking videos there, and maybe people can reach out them from there. I Yeah. Yeah. Yeah. The problem is I don't wanna do social media, so it happens to someone else.

I could be doing just like I could have a a Maybe you can click some emoji on your website. Create AI could could be like a a like, I could do a video and then AI could change it to a little, vegetable talking. It's like, oh, I know. I thought I did this. Yeah.

Maybe. Have you been buying an app? And it it's really a shame because we had 2 people who are really techie people that they have left, and they were they started doing some apps just because of what a fan of it, and they never really finished because I think everyone was so busy that we didn't have time really to help them get like, they they were able to do all the techy stuff, but they just needed contribution from like like like you guys. You know? Yeah.

You you you they needed someone like me who's gonna sit down and tell them these are the things we need to happen. These are our issues. Mhmm. Can you just put it all in an app? And they just there wasn't enough time for anyone to help them do it, and they just kinda started.

And people were like, oh, yeah. It's brilliant, but never really took it on. So they just, left it, and then now they didn't volunteer with us. Not because of that, but just, anyway, they left. And it's a shame because we we could have just told them, like, create an app for us.

We want an app to be doing the scheduling of the shift, if you could find a way of doing that or incorporating, you know, as a plug in. Yeah. And then another one incorporating everything from social media that you post in one place where everyone can see everything rather than going to Instagram, Facebook, whatever. Yeah. And then one with, general update just for the volunteers, like, every week updates rather than sending an email, and one that is, you know, sharing things for volunteers like chat room or whatever.

Yeah. I think it would be great. But Yeah. We can just visualize, you know, some parts of it after maybe these 2 weeks. Mhmm.

Mhmm. But, in creating app, need someone Yeah. Yeah. Yeah. No.

Yeah. I know. No. I don't want you, but I think your work will be really useful if we have a next person that says, I'm an app developer. I can volunteer in the warehouse, but we'll be happy to make an app for you.

We can say, you know, this is what we want. Plus, we had this 2 week projects and these are some of the issues already displayed, you know, that can give you a bit of an overview of some things that could be part of the app. It'll be very helpful. Maybe in University of South Dakota, Brighton, you can have, you know, maybe IT's part or Yeah. Yeah.

Yeah. We could definitely reach out to people to ask. Yeah. They can finish whatever that you say. Yeah.

Yeah. Yeah. But, yeah, I never really kinda I'm really always against technology and I remember when yeah. There was someone I was quite friendly before showing me this app. It was brilliant and I thought it's it's great, but, and I did it really quickly because, you know, they have all the knowledge.

And, yeah, it's kinda and I was a bit like, oh, yeah. It's great, but I'm not really into apps myself. So I was a bit like, yeah. It's brilliant, but, oh, well, I wanna use it anyway. And I kinda wish I was a bit more supportive because, yeah, we could have had at least something to start with and then build on that.

Yeah. Actually, I prefer to just save an app on my phone and use it instead of searching in Internet again and again. Yeah. I think I think the problem is now that everyone has a 1,000,000 apps and sometimes I've got some friend I don't do any apps because I don't have fancy phone or whatever. But I have friends who struggle to even, like, they have an app for turning on the lights and off and and they they forget how they are called because they have hundreds of apps on their phone, you know.

So it's being like they're almost googling first name of an app to see where is it. Yeah. So if we could have a fair share that is called, you know, fair share, whatever, so everyone knows and then everything that needs to be there, you know, the roster and everything is in one place rather than, you know, have an app for volunteering, have an app for this, and then an app, general pressure app, like, not make sure that everything's within one place. Yeah. And, it's like this.

Even you want to, for example, this app, kicked me out 1 once a month, and it's asked me for, I'm a staff. Yeah. I'm, you know, a volunteer oh, no. Not volunteer. I can't remember, but it's, some options.

For example, each of you can have, extra access. Oh, right. Yeah. Yeah. It's the different roles.

Yeah. It could be in one app Yeah. For all of you. Yeah. No.

I think that would be really good. Something, you know, to think and maybe look into for the future because I think that's where the world is going. And, yeah. Mhmm. I think that would really minimize the time that the you know, Emma, the volunteer manager has to put, you know, million emails, answer this and that, and then all the social media.

And often, I think our volunteers don't follow the social media so they feel a bit out of the loop because they need to make an effort to look for something somewhere else. And if everything was one place Yeah. It's up to them to decide whether they wanna see it or not, but at least they know where it is. Everything is in one place. Yeah.

Because our website, for example, even got redone last year, and it's brilliant compared to our previous website, which was just that was just terrible. There was nothing on it. Everything was out of date. It was just really bad. We were really bad at maintaining it because we couldn't do it ourselves.

Someone else was we had to provide information with someone else to update because we didn't have anyone who did it on-site. Mhmm. So now we have this new website, and it's brilliant in comparison, but still it doesn't contain all the information. Mhmm. Mhmm.

And I don't think our volunteers ever use it because there's nothing new for them that it's relevant. Yeah. So it's only for people who hear for us about the first time. And I think it will be good if we had something that our could keep our volunteers up to date what's going on and get updates, you know, from Dan, our CEO, for example, you know, other things like that. And, I, I haven't seen anything, for example, on your app that people can put comments on there.

Maybe it can, you can have more interaction with people. Yeah. Yeah. I think the only issue is them that would need a volunteer moderator because I think one something our volunteers are brilliant. I don't think there will be any bullying or any inappropriate comments.

Okay. But from my experience of managing some of other groups and online presence, it's like it it's sometimes it you need someone who keeps checking that everything is Yeah. Okay because we have safe really strong safeguarding, and some of our volunteers are vulnerable, and we have certain ethos in mind. We wouldn't like someone, for example, I I don't know, to swear there. And, you know, sometimes people don't do it intentionally.

They just, like, that's the way they type, and then they say, oh, shit, you know, whatever. Blah blah blah. Yeah. And I guess, we wouldn't maybe like it to be there in case someone one of the volunteers who struggles with swear words, sees that. So the only, I think, issue I see is that we would need, a resource, either a a a member of staff or a volunteer that will be checking on it, that everything is accurate and that people don't make comments that are weird or suspicious or, you know Yeah.

It can be another problem. Yeah. But obviously we could have that people make anonymous comments in a way that you don't know who made that comment. So it's not personal and someone just responds to it, you got a notification. Yeah.

So, you know, someone replied to a comment, but you don't know who that is. Mhmm. So it's not personal because we wouldn't like to turn some of the comments or discussions into personal thing. But it can be thread for you in, for anonymous comments, I think, because Yeah. That that's the same that sometimes then it's it's a tricky thing because if it's anonymous, people feel they can say whatever they want.

Mhmm. But if it's sometimes personal, people will respond to, like, oh, I don't like Gemma. I'm gonna say something that's you know, I'm gonna I'm gonna undermine her comment because I don't like her, not because what she said is stupid. It's because I just I don't really like her. You know?

She's really bossy on my shift. Mhmm. And then the minute people don't have that opportunity because I and I don't think it will happen because everyone is just brilliant, but I think Internet sometimes brings the dark side of people. And I would like to think that we have a way of protecting them from that, creating a space where these things cannot happen, and we only establish really healthy, interactions on the Internet, which I think 99.9% will gonna happen anyway, but I would like to make sure it's 100%. Yeah.

I know. And as you mentioned, some of your volunteers are, you know, struggling with mental problems. So Yeah. You can't say anything to them. They can't say anything.

Oh, the other thing, I will worry that some of them will just, take over and be posting all the time, like, because they're so lonely. They will be just like like, all the time on it as you know, looking for attention and, you know, just commenting on everything being like, talk to me. Talk to me. Talk to me. And they are kinda it would be good indication for us or meaning maybe you should go and speak to them in person and, you know, make sure that they feel okay so we could act on it.

But at the same time, they might alienate some people because people will be thinking, oh my god. They are weird. You know? Like, they're just posting all the time. Yeah.

Yeah. I know. I love it. So there's something to think about, but the idea to know idea would be brilliant, I think. But if we were to do it, I would like to make sure that we do it in a, like, really solid and proper and thought through a way rather than rush into it and then be like, oh my god.

Everyone is now gossiping. Oh my god. Everyone is now, you know, saying that Carole is you know, it's her her glitter is horrible, and her makeup yesterday was awful. Like, you know, she's or or, you know, the lunch was burned and didn't taste nice. You know?

Mhmm. Yeah. If you review all of them Yeah. We can change it. And we can show our video?

Oh, did you make a video? Yeah. Just one part. Shot one. Yeah.

AI did it. Mhmm. They would like to share with you what we have accomplished during our 2 week project with FareShare Sussex and Surrey or FSSS. FSSS collects surplus food from businesses, supermarkets, and farms. Without FSSS, this food could potentially go to waste.

FSSS has provided enough food for 2,400,000 meals, supported by 153 members and more than 150 active volunteers in where We might have a new number as our, impact report is just about be launched. So SSS. This continues in a few ways to reduce I'll try to get you the new numbers, because we are we're just working our impact report, so I can give you the new numbers. Okay. It hasn't been it hasn't been published yet, so it's unofficial.

So I need to so I need to double check with our managers if it's okay to share it with you. Okay. Okay. But it will be brilliant if, yeah, if we could have the new details. Mhmm.

K. The number of food waste. The purpose of this project is to assist FSSS in finding the best solutions to minimize current food waste using the design thinking methodology and agile approach. Pro. And, again, I use FSS a lot, but I think it sounds bit some of the development team will probably be like, oh, no.

We need to say Fresh House Essex and Surrey. So I think maybe I know. I use because it's sometimes it just takes so long, but I think they will Mhmm. They often, are quite skeptical about using abbreviations. Mhmm.

So yeah. And if you keep hearing f s s all the time, it kinda almost sounds like s s. It's a second world war, you know? Yeah. Yeah.

We we can change that. And if there is a way of having maybe someone with a British accent or maybe with a Mhmm. Yeah. Foreign I don't know. Someone who lives in the UK.

I don't know if we got a choice. It's someone who has maybe no. Maybe not American accent just because it's we are not based either British or or someone who lives in the UK, but might be foreign. You know? Yeah.

Okay. To show diversity. Yeah. Okay. Hello, everyone.

It's quite amazing, I never knew. So do you use AI a lot? Actually, we create a video with another app and just ask AI to put a voice on whatever that you wrote on it. Oh, right. Okay.

Like this. I don't know that, AI can create all of it or not, but I haven't seen. Okay. Alright. Mhmm.

We have mind map and to look at that. Oh, I food rescue. Okay. So we use a a WhatsApp thing, but maybe, yeah, for our charity members as I told you that we tell them, oh, we have extra stuff. Do you wanna come and collect?

But I guess we could have the same for if it was an app for our charity partners but as well a version for our volunteers. Because some of the volunteers maybe, for example, they don't volunteer on a Friday so they never see all the extra food. But if they got a notification, they know there's a lot of potatoes going and stuff. They would say, oh, yeah. I'll come and get some and give it to my neighbors and stuff.

Mhmm. So I guess we never really engage volunteers when using food waste if it's not on the day they did a volunteer because they didn't know about it. But maybe we could encourage, or have a way of sharing that information with them as well saying, you know, there's a lot of potato salad this afternoon. Come and grab some before we send it to an Arabic digester. Yeah.

And maybe not all of them, but some might wanna come and take, you know, a load and, yeah, and give it to their family and friends or to the neighbors and stuff. Yeah. And, I want to say something. Actually, can we can we arrange some, distribution points, for the Friday for Fridays? That isn't here.

Yeah. For example, church schools something. Alright. Okay. Yeah.

Yeah. We could we could but obviously, it means if it doesn't get collected from the church, it means that then the church or someone needs to deal with the extras. Yeah. Maybe you can pick them. Yeah.

Yeah. Yeah. I guess I think the easiest way is to have it from here but it makes it difficult for the members of the public to receive it. Because you are not working in, weekend Yes. Weekend, so we can arrange some other distribution for it.

Yeah. Yeah. So there's one place that is open at the weekend that we work with. It's only one place that's open at the weekend, but they don't have access to to the car. So they never hardly ever really collect any of our extra stock.

Mhmm. Mhmm. Hello. And had they had access to the car, what were we able to deliver to them? I think that would be really good because they have quite a lot of people coming already using in it.

But if we had another one maybe more central in town Mhmm. Or a place that, hello. A place that has a lot of clients that will be keen to come at the weekend. Mhmm. I think that will be really good.

Yeah. Or, yes, start a new project that and, like, I wanted to start this, and I had issues finding a venue, finding volunteers. So I think the barrier there is if it's starting from the beginning, it sometimes takes a while to, first of all, find a venue that is up for it in 3 and finding volunteers who regularly can do that shift Mhmm. On a Saturday and staff. So the easier way is finding someone who is doing this Mhmm.

Like the project I mentioned, and saying, look. We can help you. We can provide all that food for you on a Friday. Yeah. And we can try and find the volunteers or we can, in our event, come and drop everything off there.

Yeah. But, yeah, definitely, that would be something that it's really, really good. And we we were thinking about church because Mhmm. People are working there right now or they they could have, you know, access to lots of volunteers there. Yeah.

Yeah. Yeah. So that was my thinking as well, like, when I wanted to open a food bank. And they are open, their church for, some events on weekends? Or maybe Yes.

I was as well, thinking about teaming up with a church because I thought church always is a lot of retired people who are really happy to help and does something positive. And then in theory, they shouldn't be charging for the venue because charged, so it should be free. Yeah. The issue was their the storage, and I think them worrying that what do they do with all the any leftovers and stuff. And I think a lot of them do a lot of activities at the weekend exactly.

So just finding the capacity within the volunteer But if there was a church that was keen to do it, that would be brilliant, or any other organization. Ideally, if it was more central, or any other organization. Ideally, if it was more central, like, in town so anyone can come easily on the bus. Mhmm. Because the project I mentioned that that is open the weekend is in, Hollingbury, which is soon to take a bus out of town.

It's about, like, half an hour drive, and it's out of massive hill and stuff. So no one it's too far to walk. The buses aren't as often as they could be, and it's not on the way to anywhere else. It's really far out of town. So there was a project that is open in the weekend that could do it, assist us with doing it together.

That it's more centrally located. I think that would work much better. Mhmm. Maybe you can put some, one maybe 1, composting compost composting cup cup. Container?

Containers. Yeah. To them for and then you can collect them on the on Monday, maybe. Oh, alright. Okay.

Oh, yeah. Or they could just compost inside. Yeah. Yeah. I think that could work.

Yeah. But it should be limited numbers of, distribution point in that case because cannot, give them mini, Yeah. Yeah. Yeah. Containers Yeah.

Because you have only 2. No? Maybe. I don't know. It's an idea.

No. No. No. It's it's a good it's a very good idea. That that was one of ideas I always had.

So, like, have something open at the weekend because people need food at the weekend. And we often have leftovers on Fridays, but I never really got that far into getting it going because I couldn't find a place that will do it for free and that had enough volunteers or initial funding. There was always an issue. Some places were keen to do it together and they were like, but we need some funding to get the place ready. Mhmm.

And we kinda get the place, and we can't get the funding till we can prove that it works. So we and it's like a chicken and egg situation. Mhmm. So, there was something that was just meant to happen just across the road. There was a church.

We were meant to do it together, and we all agreed everything was fine. And then at the end, they said, sorry. But our trustee said that unless they can see that it works, they won't give us money, and we can't get it to open unless we get money to do all the refurb, buy fridges and stuff and then yeah. Why do you have 2 container? Just for 2 container?

Ah, the little ones. Yeah. The little Because the capacity of the project we, use, partner with, they can only take that little. But you can buy another, contain the We could buy more and, yeah, if we if we could find other places that, do it. So we got some funding and then we will be getting, like, a big, anaerobic digester put into one of the allotments, that will take a lot a lot more later this year Mhmm.

Which will be brilliant. So, yeah, that's on the cards. That just happened annoyingly just after when I I was submitting the project with Gary. It just happened, like, a day before. Mhmm.

But we still have the similar kinda issue in Guilford that we don't have that. And I think even whatever the capacity the new container will have, I can anticipate that we're probably gonna outgrow it very quickly because we will be probably not wasting, but probably we'll be having more food coming through and with more food coming through, the percentage that we waste even though it might be smaller, volume wise probably gonna be bigger because we're just having more, tons of food going in. Yeah. Oh, sorry. I just gotta move my laptop.

Do you wanna come closer so you see the It's actually It's not a work. So maybe No. Very good work. Yeah. Oh, yeah.

Yeah. For the mind map, is there any comment that we can change for the process? So here the item was with the app. Have you discussed it? Or Yeah.

So it was really good the idea of having of an app. We thought about maybe having an an app that is just for volunteers and it everything can be in it. So, in it. So the changing of the shifts and, sharing any updates and maybe having everything that we normally put on our website or social media have it there. So our volunteers have everything in one place rather than needing to go to the website, needing to check the emails, needing to go to Instagram, needing to go to, I don't know, Facebook, then they needing to check their roster somewhere else, having everything in one place.

So that will be, I think, brilliant. Yeah. Exactly. That's good. And as well having maybe their updates if we have any extra food as you said.

So because we normally only give updates to our charity partners if we have any leftovers on Thursday or Fridays. We never ask our volunteers or, like, they can take it if they see it there, but we never email them or let them know that there's a lot of potato salad or Yeah. Tomatoes or whatever else. But I'm sure if we did send them an update, some would come, cycle in or come in a car and take some food for themselves and the neighbors and stuff. So, that would work well.

Okay. And, last week, I was using the to go to go app. Yeah. Yeah. That's also helpful when I see how it's easy and how it's accessible.

So if we can, same thing we can follow. Yeah. Okay. So it's very good for me. I think with the Too Good To Go app, I don't think we will be able to give things directly to the members of the public Yeah.

Because of the contractual agreements we have with our, food suppliers and staff. Yeah. So what we can we can only give through to our volunteers because they are our volunteers. Okay. And we can give to charity partners so that they the the CFMs we work with.

That and they can go to the so the only way we could do is we could set up, in theory Mhmm. A new charity organization that takes all the surplus and then they use 2 good to go. Mhmm. Yeah. But, again, I will have to look into contractual limitation how that is because some of the suppliers or manufacturers might not be happy if it goes to any member of the public because they're so protective of the brand, as I mentioned before.

Mhmm. But, if that Saturday, or Friday late opening project that we would deliver our surplus to could come up with a way of advertising to their own members all the extras, and that was within our contractual agreement with our suppliers, then that would be brilliant. Yeah. It's Yeah. It it it that's often the problem is that the great ideas that you guys have and I had in the past, It's so simple, some of them, but the people who give us food say, no.

No. We don't want it. Like Yeah. We give you food, but no one can know that we are giving you food. You know?

Like, we want people to go because of because too too good to go app, anyone has access to. So they're worried that if they keep seeing that, for example, Heinz beans are being often advertised there, they're gonna stop going to the local supermarket buying Heinz beans, you know, and the brand gonna be devalued and they're gonna, you know, they're gonna lose, income Mhmm. On the brand brand recognition. Whereas, you know, the people using our our charity partners are people that are really poor. So they wouldn't be really buying Heinz beans anyway.

So I think then they are less worried because they know that it's they're not losing any trade. Mhmm. We're too good to go. I think a lot of people who are using it are people who are doing for environmental reasons or because they are quite clever with the money, but they still could afford and buy it. You know?

So it's, maybe finding setting up a special app for only, I don't know, that everyone on a universal credit or everyone who's unemployed has access to. Yeah. And they could come and do it. Yeah. So there's some eligibility criteria rather than everyone.

It's like just people who struggle. Mhmm. But it's not easy for you to manage it because you're just a supplier for another Yeah. Yeah. Exactly.

So if we could have, like, encourage already existing project to take that on and do it, and then we would just promise them the food. Yeah. That would be brilliant. And I know one project that is open at the weekend I mentioned is another one who just started trialing, you know, getting rid of their own surplus that we deliver to them on Sundays. And apparently, it's going quite well, but I think it will be a while till they their capacity increases to accept more staff as well.

But they they could be potentially. And they're really good. They're really always clever, and they're doing finding a lot of new ways. So maybe I could kinda chat to them and say, you know, we will be happy to provide you with more extras. And then we can on Friday if you find a way of making sure it doesn't go the way it's it's being given out to people.

Sure. Yeah. 40s by. So have you seen the list of charities that you're distributing the foods for them? Sorry?

The list of charities or communities that you're Would you like the list of those projects? Yeah. Just we want to see that which charities if you're gonna put their names in the app. Oh, yeah. So which, charities are in, cooperation with Fair Share Systems?

Yeah. I can give you the whole list of all the charities if you wanted to. Or maybe we can, like this, encourage the other communities that come and join Yeah. The media. So yeah.

So the thing oh, yeah. The app. Yes. Because if they wanted to join our membership, in a way, we don't really, so we have a waiting list, and we don't have any capacity to accept any new people. Yeah.

Because we just don't have enough food or at least we don't have the type of food that most projects would like. They would like, like, easy, ambient stuff Yeah. Vegetables, things that, people recognize. But we are desperate for projects that could use the food to cook meals with because then they can use the big catering size containers or the really random vegetables or the really unusual ingredients that we struggle with. So, I guess one way would be so one of the things we wanted to do in the past, but we didn't get, sadly, we weren't able to sell that idea to Fairshare network is making meals ourselves because then we could be using everything we do.

Mhmm. Making meals, freezing, and distributing. Sadly, that health and safety aspect of, making meals and freezing and delivering Mhmm. It turns out to be much more complicated and some people higher up outside of our organization weren't happy to take that risk. Mhmm.

They said that it it takes one meal that can make someone ill, that can spoil the whole brand, not only for us in Brighton, but for the whole network. Yeah. Because and a local newspaper gonna write, a person has eaten fresh, sure in Sussex, spaghetti bolognese and got sick. Mhmm. And then people start commenting it's viral.

It can affect all the other regional centers and the, destroy the brand. So they we've been told we can do that because even though they're in theory, the risk is really small from my experience of doing, food and safety and the knowledge. The potential damage is so high Yeah. That even though the risk is small, they I'm not happy to take that. Yeah.

Yeah. But if we could externally encourage one of our partners, charity that we worked with, to take on making more frozen meals. Mhmm. That will be the best way for us to reduce for the waste. But that means probably a lot of money to, equip their kitchen or whatever Mhmm.

To train their volunteers. Yeah. And then all the packaging is an issue as well. Mhmm. Because most of their ready meals that some other projects do, they do it in plastic tabs, which is not recyclable.

Yeah. It's, costly as well, expensive. So finding a a sustainable alternative Yeah. To, cooked meals. Maybe you can have, your, for example, special, things.

Can give you, give, to the people and they bring it back for the next meal? Yes. The thing is that you again, it's peep it's how do you make sure it's sterile when you put it again? Because someone can get unwell if they if you give them food that wasn't in to the in a container that wasn't clean enough because the previous person didn't clean it properly. Mhmm.

So is that the issue of re reusable containers that we would have to take everything and put it for a sterilizer to be able to reuse it? Yeah. And again, the reusable containers are really, really, really expensive. Yeah. Yeah.

The stainless steel ones. And some of them I'll never return. Obviously, you could have a deposit scheme and stuff. But again, some people always keep forgetting. I used to run a food bank and and we're asking people to bring their own, carry bags, plastic bags because we said we don't have access to it.

And people were still even though they're coming every weekend, everything was the same. Thing. Can you just play it? Please bring it on back. Oh, I didn't bring any back.

Can you give me a bag? And I'm like, I told you last week. And it's just a bag, you know. Yeah. And they weren't bringing it back or, reusing it.

Yeah. The content that would be different. Yeah. But it would be brilliant if we could. Yeah.

I just had an idea that I never thought about before. We could be cooking meals rather than individual ones. Find a project that could could cook meals, like, in bigger containers. Mhmm. So, like, 5, 10 liters or 20.

And then other projects could use that to feed their clients. Mhmm. So that would reduce the packaging because they wouldn't be individually packaged. Mhmm. There will be a whole massive tray, like 20 portions of lasagna or whatever.

Mhmm. And that will be a good way of using all the extra stock. Yeah. Mhmm. That will be the best way.

And because then their other projects could use it and that they could have their own community meals, which would give extra benefits to their clients because they will be sitting together and doing it. Mhmm. Yeah. But it's always a question down to finding the the the first link, the first project that have capacity, facilities, volunteers and their knowledge, and there's enough money to get it going to cook big meals and see if it's viable. Yeah.

And yeah. And that would have to be probably on a different name because to protect the Fercher brand. Yeah. But, yeah, that would be brilliant if we could. Because I always struggle with the idea when we originally wanted to cook the frozen meals.

I'm like, there's gonna be so much plastic packaging that we'll be contributing to. Yeah. We are saving food waste, but we're creating all the plastic problem. And I guess what we could do as well, we could because this is donor recognition program. We could encourage and work more with the businesses that we work in educating them and their stuff about food waste.

I don't think we often really do, you know. Like, maybe we should have more, yeah, put more effort into seeing how we can encourage the businesses that donate to us or even work and support us into making the change in their business. I know it directly won't affect our food waste numbers here, but it's all as well about generally spreading the message that, you know, there's so much food that unnecessarily goes to waste. Yeah. And we could be that, you know, have obviously, we it's limited resources we have.

And then it probably maybe better equipped organization that are already doing it, like wrap, and some other charities. But I don't know what our business is and our other other supporters follow that because maybe they don't have incentive or none of the staff is interested. But because they're supporting us, we already got linked into the food waste issue, and we could use that platform to educate them. Yeah. You know, you have lots of limitation here.

Yeah. You know, everything that comes is not on your control. Everything at that point. Exactly. That's a problem.

We understand the situation that we work with. Everything is free. People work us for us for free. People give us food for free. So we have really little, power and influence.

Yeah. We're just saying thank you and saying yes. But at the same time, potentially, we could harness our knowledge and just share it and give it back as a kinda, you know, to encourage them to at least think about those issues because often maybe they don't think. Because because they think they're already giving stuff to us, they're already doing it a good thing. And this is just the beginning.

They should be looking at their own processes as well. And, you know, encouraging their staff, to, you know, reflect on their food waste as well. Mhmm. Yeah. A bit hard, but I think we can find something But it could be an interesting project for someone to take on, like a volunteer or an intern, like Yeah.

How do we educate our suppliers, you know? Yeah. Yeah. I think. And to kinda educate them and encourage them to to do something about it.

Okay. Because I think, obviously, our food sourcing manager goes to businesses and tells them, oh, you you know, food waste is a very terrible issue. A failure of the food in this country is happening. You please support fair share blah blah blah. So they know a bit because we go and tell them that story to get food related to us.

Yeah. But this is just like like, you know, a very brief interaction. Mhmm. And it and then they donated food to us, so they reduced some of their food waste. But if we could provide more resources or at least more encouragement to these are the things that we've done.

These are the things that other businesses did, you know, just like a a pool of ideas that they could, you know. Yeah. We don't have facility to help them, but we can at least inspire them to do something about it. Yeah. And I think we do some by, you know, talking about what we do, but we could go a bit further and say, like, this is what another of our suppliers did.

You know? Yeah. This is what we did in Guilford. This is what we did in, in Brighton. This is what this farmer did.

You know? And just get the conversation started. Mhmm. Yeah. So I recorded all the comments for you.

Okay. Great. Did you have any other thing? No. It's the last one?

Yeah. It's the last one. And, if you have any comments on current situation because this week, we want to work on the future situation as we mentioned some of our ideas. Because, you know, understanding current situation can help us to realize what could happen in the future. If you have any comments on anything that we show you or anything that you can, you think we can do more, Annie.

Mhmm. Don't know. You kinda covered quite a lot. So you here, you covered everything that I told you last time, which is brilliant. Maybe if, Yeah.

I guess if you could maybe think of ways how we could have more of a contingency plans on, you know, addressing some of the issues or problems that we identifies. You know? So we have, so we know what to do if this happens or, like, how we can be more resilient if the if we encounter those issues Mhmm. Or how we can increase our contingency plans. Because we have some, but as I told you, like, last week, it all failed because the more things than once happen at the same time and Yeah.

How we can look at that or, how we can learn from those things. Mhmm. I think we can do something like risk risk analyzing. Mhmm. Yeah.

Yeah. Maybe. For example, light cups Mhmm. Or risk in this month. But, this time we can consider the impacts or future plans too.

Mhmm. Yeah. We can set control and recommendation for the current risk that's happening here. Yeah. So if you finish it, that's all.

Yeah. Do you mind sharing that with me? Yeah. Yeah. And then I could I could then, show it to, Nathan, our operation person.

He's involved in some of their risk management or whatever. I'd be need to change some parts of it. Let's let's us do it today. And Mhmm. And then send it here to me later, and I will show it to him tomorrow.

And I will I will sit down with him and kinda give him a bit of an overview, what we discussed, and then maybe he can share some extra of his insights and and some of the discussion he had with the trustees and the CEO and stuff to reflect and we can feed back into the other back end. Yeah. We'll change it, at the end of today, we can share. Yeah. And then we can share them maybe for more comments.

Yeah. Yeah. Brilliant. And I think If you will share any document with us, you can. Yeah.

You mentioned the document that because, there are some numbers in the video. Oh, yeah. Yeah. So I need so I need to double check if I'm allowed to share it with you because it hasn't been because we are just working on on on the on the numbers for last year for the our new impact report because the information you have is from the 2023 impact report. We are just working on a 2024.

So I need to double check. Yeah. I have access to it if I can share it with you because it's hasn't been published yet and stuff. Mhmm. And, yeah.

But I I I'm pretty sure it should be probably okay because we are just it's it's about to go to print. Mhmm. We're just working on the last numbers in the next few weeks. So I'm I'm sure And is is the stuff you are gonna be showing gonna be showing with me and with with your tutor and other students. I don't think it's it's not really confidential, but because it hasn't been published officially, I think that I will check if I can share it with you.

Yes. Exactly. Yeah. I think the link for the pamphlet, it's Alima shared through email. Right?

I'm not sure. I have No. I'm not sure. He share in I'm not sure with you. I link with Gary.

With okay. Okay. So Maybe after, I don't know, you know, changing, we can because in in in this part, we just put everything that is on the first version too because it's not the last version because Yeah. Yeah. Yeah.

Yeah. So work on a rich picture of a car situation. Yeah. Brilliant. Then I'll work on a fishbone diagram.

Mhmm. Which one's the fishbone? Oh, this one. Oh, yeah. Yeah.

Yeah. Okay. Yeah. I see it. Backlog, create a video.

It did recent exist in best practices of all the world to leverage. I mean, yeah, cooking classes is a competition. Yeah. Yeah. A transportation management plan.

Yeah. I think if we had access to more so we have 2 cargo bikes at the minute. I think if and we always struggle finding enough riders and stuff. Sorry? Yeah.

2 cargo bikes? Yeah. We have 2 of them, and we use it for deliveries Mhmm. To our some of our regular, charities within town. But maybe we could use these more for shifting the end of stock life on Fridays.

Mhmm. Yeah. So we could, like, ask charities, do you want some extra stuff? And we could deliver to them using those too. Mhmm.

But it means we will need many more cargo bike riders. Mhmm. And maybe, have some relationship with other places that have cargo bikes. So, like, there's some businesses that, or maybe there are some, I can give you a list even of local businesses that have cargo bikes, or some individuals who could volunteer their Mhmm. Bikes and their time to deliver to projects that can't collect from us, but they could be the link.

Yeah. I think and, maybe we can have, as as you mentioned about the competition, about hiking, maybe we can have some competition for biking, you know, how fast they can be. Some you know, they can go It's possible. It's not encouraging to go faster. I don't know.

I just got some ideas. Maybe maybe anything that you can use it for, you know, encourage people to come and do it because it's so normal. Lots of people here have access to e bikes. Yeah. Yeah.

Yeah. So I don't know how how you can encourage them to come in. Example, we could as well encourage or for example, some people have ebikes. Mhmm. And if we could provide extra trailers Yeah.

To put in the bags, they could transport stuff. Yeah. So I think one of the ways we could have is either, provide trailers that people can borrow and then from the projects to come and collect and then return it or find the funding for them to get a trailer. Mhmm. Or, yeah, just get the volunteers who have already access to trailers or they're happy to be the delivery, on the last day to to do it.

Mhmm. Obviously, the limitation is that the cargo bikes and the trailers have much smaller capacity than a van. Yeah. And it's and especially over trailer, you there's a volume issue, but as well the weight issue, you can't put as many heavy. Now we couldn't put that many sacks of potatoes, for example.

Yeah. It's very heavy. But I think if we had, yeah, an an app with a lot of local people who who who have access to a cargo bike or they are keen cyclists and they would like to come and help for 2 hours on a Friday to come and take it to the local. And and they could manage themselves so that projects that are keen to take the staff could Yeah. Speak directly with the volunteer riders and they cannot self manage themselves because I don't think we could manage all that, you know.

Go there, they go there. So there's, like, we could have an app or a way of connecting keen riders Mhmm. With the products that want food. So we advertise the food and then these guys saying, yeah, I'm happy to do it. Mhmm.

Or could you come and deliver to us? Yes. I will come to deliver to you as next person. Yes. I'm happy to do it at 5.

Which projects is open at 5? Oh, I'm I'm open at 5. Okay. You come and deliver to us. So Yeah.

It's more self managed because we I think we'll be lacking the capacity to be coordinating all of this. We're already struggling with our one delivery a day on a cargo bike and and cargo bike riders because we just don't have spare capacity. We only have, like, 5 or 6 riders and some of them, as I said, they go on long holidays. Mhmm. But if we could encourage the public Yeah.

To do it using their own bikes, and we just provide a trailer and stuff. The issue I see there is the health and safety. Because obviously when we provide our own cargo bikes, it's all checked and we are responsible and has insurance and all that stuff. If people use their own Yeah. It will be like, do they sign a disclaimer?

Yeah. Or, or do they do as, as a volunteer for that project? So they become a volunteer over the project that they deliver to. So we need to, I think, have clear line on whose responsibility is it if something happens. Yeah.

So, yeah, that that will be the barrier. Mhmm. Where yeah. When and some of our volunteers with us, we provide them with all the safety equipment, with all the training. Mhmm.

And with, we we make sure that equipment is safe and and they are insured. If it's people doing it as a part of out of, as volunteers of other organization we work with or as an independent volunteer helping some of the charities we work with is like, who is responsible for their well-being and their safety? Mhmm. Yeah. What happens if they go on a red light?

You know? Like, what happens if the bike breaks? What if, I don't know, the potato salad spills and they slip, you know? Like, so, that could be potentially a really big, hurdle to overcome. You know?

But if we could find a way of, making it not our responsibility, you know, we would still support him and help him as much as we can, but we wouldn't be legally liable for whatever happens and find a way that is works for the charities and for the volunteers and everyone is safe and happy. But we are not responsible for, we had a support, but we aren't sorry. Responsible because I don't think we we would have capacity to train all those people as our own volunteers. Maybe we we could, but we never have been able to get extra enough extra volunteers because they need to commit with us, where we've it being ad hoc. Mhmm.

Mhmm. But if just, you know, I can help you to, just, you know, don't waste a bit of food and it's free. So Mhmm. Maybe it can help. Yeah.

And the volunteer maybe is, like, if he comes to the park yard, he gets his needs helping other people, but he's allowed or she is allowed as well to take some food Mhmm. Home with them. Yeah. Yeah. I think.

So Yeah. It's it can help because, you know, it's, it can help with with your, company that using e bikes. Yeah. For example, don't use much cards, and maybe it can, at first, it shouldn't be too much. But in the future, maybe everything can change.

And, you know, this voluntary works can help you to cover 1, you know, one car that they are so expensive. So Yeah. Yeah. No. We we really want to be using more cargo bikes and stuff.

The issue is that it seems difficult to find the riders, and then there's issue themselves with the bikes themselves. But I think if we had because quite a lot of people have electric, bikes, personal ones, personal ones. If we could provide them with a decent trailer that they could use, it makes it much easier because they don't need any extra training for using their own bikes. And, you know, the benefit is And we don't have to store it because the storage is as well as space if we get more. Yeah.

And they, you know, you will be, if you use sorry. If they use their own e bikes, you don't, pay lots of money for bikes or Yeah. Yeah. Yeah. Exactly.

Yeah. Just finding a way how to do it that it's safe for everyone and legally Yeah. As well and compliant. That's so much. You are quite inspiring.

I I think you keep bringing lots of good ideas, Thank you. Yourselves and then you kinda keep, some different ideas popped to my mind as well. I don't I don't know why I never thought about that. Or like the cooking big frozen meals rather than these individual ones. Yeah.

It's just yeah. Good things come out of conversations. They don't happen in a vacuum. So how how are you finding the project so far? Did you enjoy it or did you find it stressful?

I Actually, we really like it. Yeah. Yeah. And just the stressful part is about the time. Yeah.

Yeah. Yeah. But the other things, because, we are learning lots of things too during this project. And I know you don't have as many numbers, but I I think, like because the issue is probably so new to you and it's so complex, I don't think the numbers would necessarily help. Mhmm.

I think they might, you know, we can always put the numbers at the end afterwards. Yeah. I think it's first getting the basics, like getting the whole picture and seeing all these interrelations between things and what affects what and how we can overcome it and the barriers. Yeah. I think I personally think it's more useful than, just having a lot of numbers and speculating, oh, that will go up, that will go down, or that will save you that much, that would save you this as, like, yes and no.

We don't really know what's gonna happen in the future. I already we speculate about actions rather than numbers. Yeah. These actions are bit more tangible and more easy to understand for everyone else. Mhmm.

Numbers are just so abstract and, they depend on so many different factors. Yeah. So what was the hardest thing so far? So do you work on your own and then you meet every now and again and you kinda bring different things? Sometimes we just work together.

Sometimes we just bring our idea, you know, do the works and just send it here and wait for the others comments. Okay. Because we just upload everything here. So Alright. Yeah.

Yeah. After the comments, we can change it. So because of that, it's, our group work actually. We just put anything that we create or all of our minds here, and then we can put our comments there. But sometimes we just work together.

Yeah. Okay. Yeah. But not, you know, every day. Yeah.

I think it is not the hardest one, like, for me. Yeah. Yeah. It is the ease because we, worked together previously. Oh, alright.

Okay. So we'll I have no problem. Yeah. Yeah. Just connecting to that.

So did you all always work together in a previous Yeah. We have several. Yeah. Alright. So what were the previous projects you worked on?

We work on Agile, with Gary's project. Yeah. Most of project was with Gary. We take care of it. Yeah.

Yeah. We have all of the guys, listens, you know, course together. Yeah. Me were together. Yeah.

And we were together. Oh, okay. So because of that and we know, we're just separating the voice between us Mhmm. In in first meeting, and we just finish it. It's like this.

Yeah. Before we had, the project that we we were searching, like, cases that you were selecting. But selecting. But this project is a real world project. Mhmm.

So it's more interesting for us. And you are facing with a real problem and real process. It's happening and going on. And here I think it's more interesting for us. Yeah.

I'm really enjoying it. I hear that one too as well. Okay. Yeah. I mean, it is really interesting.

And I think if we and this is just, you know, on on our side, but there's obviously bigger pictures like this food being wasted. Yeah. Like, at a household level, you know, like, everywhere businesses. So it kinda just a starting point, but probably, I think it's quite enlightening to realize how big that is. And even if the solutions often are simple, they are not as simple as they seem.

There's so many barriers in place. And, yeah, I think the simplest way of tackling food waste is at the household level because you have all the power. You can make the decisions. Mhmm. It's much easier to change your behavior than to change the whole infrastructure of a business or the way the government or the local council works with the food waste and stuff.

So that's why I always think that spreading the awareness is really one of the most important things we can do because if we can if we can influence our volunteers, if we can influence, their families or general members of the public when we go to the event, that can save a lot of food from going away. Yeah. And create a culture when they deposit message on to someone else. Mhmm. Whereas here, yeah, it is as well important.

And we couldn't fear we influenced the businesses we work with and our charity pan part partners. But because the bigger their organization, the more more complex the system is and the changes involve so many different decision makers and, you know, and finances and other limitation that, yeah, it is not as easy as it seems even. I wish it was a bit easier. It's always about time, money, space, and resources. Mhmm.

Yeah. And often this there there's a cultural change that needs to happen. Sometimes people are just resilient. Like, here it doesn't happen. I never had anyone being resilient to stuff.

But, like, I have a landlord, you know. Yeah. And now, luckily, after years of campaigning, he has agreed to for us to put the solar panels. But it took years, you know, like, maybe at some point we'll be able to convince them to put a digester here or, I don't know, have something else. But it it is taking a really, really long time.

Yeah. K. You know our website by heart now. Yeah. You've been looking at it.

I haven't haven't been on it for, like, few weeks. That's the thing is, like, because I don't feel there's enough stuff updated all the time. I don't go on it very often. Mhmm. And I think neither of our volunteers.

For updating the website? Yeah. We only update not this often. I don't know when was the last update. We only update mostly when there is a a vacancy or if, yes.

Something to do with funding has happened. But and I got Instagram account. Maybe you can share your updates in that. Yeah. So we do, but then it means relying people using Instagram, you know, like Mhmm.

I go and have a look at it because I have access to one of the other groups I volunteer with. But, I think everybody use the grombot. There are some people who are not using it. Yeah. Yeah.

I was gonna just see the website. I'll just check myself. And did you have a look? I can just if you want to compare us, if you just did you look at the Felix in London, the project? You look at their website, and you will see they might be sharing more information, and you can maybe have a comparison on what they do and how they're communicating was the name of it?

What was the name of it? Felix, like a name, f e l I x. And they have 5 warehouses in London. So they are doing what we do on a much bigger scale. And they're cooking a lot of meals themselves and, providing the people.

Yes. So somehow they managed to get away with Maybe, instead of cooking to us, you can we can also propose something like that. You yeah. You can you, you can use your products for your meals, and you can distribute the, the idea. Yeah.

Yeah. So I I was saying that's what we wanted to do, but we've been told we are the risk is too much. Mhmm. Somehow they managed to permission, but we didn't, but they've been doing it for years. So I think there was but when they joined the Fair Share network, because they were in a band charity, they already were doing it.

So they were allowed to do it where we want to start from scratch. And then the Fair Share Repair Network, you know, that charity that advises us on health and safety and risk. They said, no. This is too much risk. You know, the the reputational damage in case something goes wrong is just not worth it.

But, yeah, I wonder. I'm probably getting this because they're getting probably similar stuff to us. Because I wonder maybe we could pass on some stuff to them and they cook meals for us. And then we could use those meals for our projects, you know? So it's about finding that reliable external partner who who could make meals and they will be with their branding and with, you know, they will be responsible for it.

And then we could just Without using your name? Without using our name, but we will be providing the ingredients. Mhmm. But they will be responsible for cooking, labeling, you know. But they're really interesting projects because they don't charge any membership fee.

Oh. Because they have massive massive, massive sponsors from the all the local banks and stuff because they are based in London. Yeah. So they have all, like, HBSC, HSBC, like daily mail, like massive corporation giving them 1,000,000 and 1,000,000 of pounds every year so they can afford not to charge any membership fee. They can afford to be cooking all these meals Yeah.

Using 1,000, half millions of plastic containers, you know, because they have so much money. We sadly are much smaller charity, you know. We don't have big corporate partners. Mhmm. So we we are much more creative in a way, we do the stuff and and sadly, they kinda limit what we can do with you.

When you don't have enough money, you should be more creative. But Yeah. The people who have, so don't think about being paid. Yeah. They're they're quite creative on what they do as well, but they can try a lot of different things because they can risk and spend money where we really are, I think, limited, like, what we can trial because we cannot afford to waste any of the resources or time or money.

So even though we might have a lot of great ideas, some of them never materialize because the risk is just too much. Yep. Or

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So I just want to mention we are starting with the rich picture. You want to change it right now? Maybe we can or yeah. Yeah. We can do it now or, you know, you can take notes, whatever.

Because if you have time. Yeah. Yeah. Sure. Yeah.

Yeah. Because we can. This one. I never seen that one. This one.

I'm using, or I have been given access to something called One Planet. One Planet. Yeah. That maybe you can. One Planet.

Yeah. One Planet. And, I haven't already done it, but I will I love the works that you do. I'll put it into our out plan, One Planet. Basically, we are part of a, group, called Circular Economy and Reducing Food Waste.

And it's a group of researchers from Sussex Uni, and they teamed up with a few local businesses. And they got us a free access to 1 Planet, which is like a mind mapping thing, that we could individually do, but as well it links similar goals and targets and achievements between businesses so we can see, one another's goals and and steps that we have taken. And they are trying to see if there are any commonalities and see if there's any something that can be shared with the new businesses as an inspiration. So, I'm hoping that, after your consultancy project, I'll be able to use all of your stuff and put it onto the one one planet. Hopefully.

Yeah. Because, we can export it in whatever that you want. Yeah. Photo, PDF, or anything. Yeah.

Or you can use this. Oh, yes. Oh, I could is it free, the mirror? Yeah. Yeah.

Free. Okay. Yeah. So maybe I could sign up because then I could just copy and paste each individual Yeah. Bed and put it into the other thing.

Yeah. That'll be great. You can, you know, change it when you have access to this one. Oh. Yeah.

Because it's a group work. We can add it here. We can change it to anything that you want. Yeah. I never came across that.

Yeah. We were using Trello and, yeah, and something else before, but I never came across that one. Mhmm. For staff members, development manager, food sourcing manager, fundraising manager, volunteer manager, CEO, warehouse manager. Uh-huh.

Yeah. And there's as well operate there's quite a few different roles as well. I can give you the whole list if you want because there's, as well, operation, kinda in a way oh, no. It's strange now. He's my manager.

Before, I was under development team. Now I'm in the ops team. So yeah. But he's really important. So there's, like, 4 people that meet up once a week.

So they are the kind of head of department. So it's the head of funds. Mhmm. So, Joe is doing just making sure that we have money, that everyone paid us, and that there is enough money for the future, and that our expenses in the next year, there's enough money in the bank to cover it and that we have a, you know, strategy for the next 3 years. So we know that in the next 3 years, there's enough money to cover the expenses.

Then there's Claire who's dev, development manager. So she's overseeing, where we at and how we can, I don't know, expand and how we can kinda make our organization more sustainable, kinda do a bit of extra work that supports our HR partners or us as an organization itself? Then obviously it's Dan, who's our CEO, who's overlooking everyone. Mhmm. And Nathan, who is the operations head of operations.

So his role is to make sure that everything on the operational side is working fine and that we have enough capacity to expand in the future. And he's kinda implementing a lot of the stuff that the development team envisage into the reality of running the the operations on the ground. Yeah. And, so your plan is just for, I don't know, 6 months later, 1 year later? No.

So there are some plans, like, 3 year, I think, strategy plans. Mhmm. But a lot of us it's only those 4 people that know about it and the trustees. So I don't, a lot of that isn't necessarily maybe shared with every member of the staff or a lot of stuff just changing depends on the funding. But they have a strategy of some out sorts.

I think generally is to be able to provide more food to more groups and at the same time, be more sustainable financially. Mhmm. So finding ways of getting income that isn't relying on the membership fee. The membership fee is really small, and it's a really small part of our income, but we still wouldn't like to rely on it. We would like, you know, we like to be in a position, I think, where our income is more diversified.

So we have more continuous stream of funding coming that we don't have to apply every year. So having, for example, corporate partners or, you know, biz or local philanthropists supporting us all the time rather than, like, as we're funding application. It's just for a year, I need to reapply again and stuff, which means quite a lot of work, a lot of data gathering, and it's really time consuming and, yeah, takes a lot of resources. Whereas you have a partnership with with a business or with a local philanthropist and stuff, you know that they commit to be working with you for the next however many you know, it's ongoing. You know?

Like, obviously, it's some any point they can drop out, but, generally, they stay for quite a long time. Yeah. So I think, it's looking an option how we can have more, you know, financial supporters that aren't trust and foundations. Mhmm. And one more question.

How you select the ones that needs this funding? For example, needs this food and can be part of your community. Because the for example, the amount that they're paying is not too much. But, how you select that people needs this money, this food or something? So, as I I think explained, so we we take 4 things into consideration.

The area where they're based, so how deprived is the area that they serve, how many other projects are in the area already. So we rather choose a project that is in an area where there's no other community groups doing similar stuff because it means that there is a lot of need and not much going on in terms of supporting, people living in the local area. So looking at the index of deprivation, which is a data that you can, pick from the government website. The problem is that the data is a bit out of date Mhmm. That they haven't done their most recent one and things have changed massively after the pandemic.

Mhmm. So we're relying on slightly out of date data when it comes to that. The other thing, and I think it was one of the most important, how suitable they will be for us as a partner, not because of what they do. It's like how accepting they are of various food items. Mhmm.

Because as I said, the our challenge currently is that what we used to get a lot of that people know from supermarkets stuff from supermarkets has shrunk, and we're getting more things that people aren't familiar with or things that are in big quantities for using in the kitchens Yeah. Which is creating a problem for smaller projects to store or they don't know how to use it or they just generally don't have capacity to turn it into meals. Mhmm. So we're trying to prioritize projects, that are cooking the meals because they are able to accept all the types of products. They are accept to get stuff from the supermarket.

They're able to accept, you know, vegetables. They're able to accept frozen things. They're able to accept big containers, industrial catering signs. And it's not because we believe it's more important than what they do. It is better fit.

It's more sustainable for us. We know that we won't let them down in the long term because the way we are receiving surplus food is changing, and we are seeing more of the catering size packaging rather than small individual ones that people recognize from the shops. The other thing is that there's a research showing that if people eat meal together and socialize while eating meat, there is more benefit or extra benefit than if they just take the ingredients home and cook it themselves. Yeah. But I personally feel they're you know, both have its own advantages and disadvantages.

When people are being given a parcel of ingredients, they have more autonomy what they cook, and they can, you know, plan their own meals. But obviously eating together, it is beneficial because you get to know other people. You it tackles helps tackle the loneliness. And on the other hand, a lot of people can afford to cook stuff because they don't have equipment, they can't pay for electricity, or they don't have the knowledge to do it. So there is a, I think, space for both.

By the minute, we are looking mostly for partners that cook meals because of what the types of food we've been receiving recently. We've been receiving a lot of bigger quantities of stuff that is struggle for small projects to process. And the other thing is that we look at is what are the support they provide. Are they offering help with unemployment or debt advice? So the more the project does outside of food, the higher the chance that they will be quicker, able to join our membership.

Because the minute is waiting list, and we're looking at all these things. And it's really difficult to like, I would like to accept everyone. Yeah. But we need to see realistically who will be able to keep for a long time because they can use the stuff we have in the warehouse. And then if there's 4 or 5 of those, how do we decide between those?

Then you look in what areas they are, which are serving the community, who's the most deprived. Mhmm. And then if there's still 3 on 4, which ones are providing extra thing outside of food, you know, if, like, free kids activities or, I don't know, free training or whatever. So yeah. Yeah.

So we have a way of assessing them, but, sadly, there's still so many more projects that would like to join us. And we just don't have the food at the minute, and we know that till that changes, there's no point getting new members because they will be unhappy. And our current members will be like, why are you accepting your people when we are not getting as much as we used to? So it's a balance, thanks. We we would like to help many more people, but we would like to but we only want to new members to join if we know we can serve them at the highest quality Mhmm.

And provide them with good quality, produce rather than just accepting as many people as we can and then being, oh, sorry. You only got very little. Oh, I'm sorry. The potatoes were rubbish. So it's a challenge.

Yeah. Because, you know, the other people that are dependent on them rely on that. Yes. And then they get complaints, they get unhappy people, then it pass it on to us and creates, you know, a difficult environment to work with. I know that a lot of other groups have other organization and charities have a bit different way.

They accept anyone at any point, and they just give them 1 week very little, 1 week a lot, and and and they don't they don't don't commit to a certain level. We commit to certain level of service, certain number of kilos per week, certain numb you know, quality of staff. We try to be consistent Mhmm. Where which makes it a bit harder, and I think makes it harder for us to accept new people. Whereas out of charity, sometimes they just say they accept everyone because they they believe the more people they deliver to, it easier will be for them to get help from farmers and manufacturers to get free food.

We believe the other way. 1st, we get the food in, and then if we have food, we give it to people rather than the other way around. Yeah. Because most of them could be wasting for them because they don't need it. They don't know how to use it, but you, as a community, can manage all the foods here.

Yeah. Yeah. And as well, we wanna be reliable. We just don't wanna be because we know because a lot of us have understanding of the community groups or who've been involved. I used to run a food bank.

I know how difficult it is if you if if you've got you've got a 1 week, for example, when a facial delivery couldn't come because the van broke down and you don't have the food. And then you've got all these hungry people, you know. They're only being disappointed and angry with you, but literally hungry because there's no food. Yeah. And it will be the same if 1 week we just give them, I don't know, you know, 20 kilo of potatoes.

Mhmm. And And then the following week, 120, you know. So 120 is too much, 20 is not enough. Yeah. Mhmm.

So they're both problematic situations where you either have hungry people or you're wasting a lot of food, and we don't want that. We want to be able to provide the exact a similar amount of food as the project requires Mhmm. Repeatedly every week. Yeah. Yeah.

Which makes it difficult. Mhmm. Yes. Well, as I said, other charities are different. They just are sometimes they give them lots, sometimes nothing, and and they just kinda leave it to, the small groups to to manage that.

We're trying to work and be a reliable partner to them. Yeah. And one more question. If, for example, one, charity is working with you, can it work with another supplier too? Yes.

Yeah. We don't have exclusion. Though other charity sometimes have an exclusion. They're saying that if they're working with them, they can work with us. Mhmm.

We don't have that policy. So they can work with whoever, and we encourage them to work with as many providers as they can. Mhmm. Because we say the more, charities like us or the more businesses or the more they do themselves, the more sustainable they are. Mhmm.

Because we can't guarantee that what they are receiving today will be the same in 2 years' time. Yeah. Because their food industry is changing. Mhmm. So if they can diversify the ways they're receiving food or or financial support Mhmm.

The more sustainable they are and more resilient. We don't want them we don't wanna feel as well the pressure of being the only source of food because it's really intimidating and, you know and at the same time, we know that in case something happen or even in case god knows. If our warehouse, you know, burned down and stuff, then it means that there's hundreds of groups not receiving any food. Yeah. But if that happened and they still have relationship with their local farmer or their local, you know, grocer and stuff, at least they will be getting something.

Yeah. So we try to encourage them to go independently and source food from as many different sources. Yeah. Most of them, majority of food, they rely on us. Mhmm.

Probably, like, 60% of the food that they have or 70 is from us. But even the 30% helps. Because Because if something happens, if the van breaks down or the, you know, our chiller, you know, yeah, temperature, goes above and we could don't have any food. Or if, you know, there were some weeks where, I don't know, there were strikes and things, and we didn't get any delivery of the vans with the food because they were stopped at the border and stuff. So, you know, the more ways they can themselves source food, the better for us.

Yeah. I guess. Yeah. Thank you. And the same as with us, we try to work as many with as many different suppliers because we know often even though if we have a very good relationship with one supplier for a while, then they're I don't know.

They get a new manager or a new CEO, and things can change. Yeah. So we don't want to be relying as well only, like, 10 or 20 businesses. We work with hundreds of businesses. Yeah.

I bet. And we can help them, you know, as you mentioned Yeah. Which works with more communities. And maybe there are local in some places that people can just help them, not Yeah. You know, don't trust you.

Just trust them. Yeah. Mhmm. We can help them. So we are always, you know, we always welcome working with as many different people in different businesses, and we, yeah, and we believe our charity should be doing the same, just trying have strong relationships because, for example, if there is a local small farmer, there's no point them donating to us as driving all the way when it's only, I don't know, 2 boxes of potatoes.

But for that small project, if they had a relationship with the farmer Mhmm. Those two boxes are brilliant. You know? Mhmm. Yeah.

Okay. It's great. You can look at the problems. Or yeah. I can just, add you the the few extra.

I can give you the list of the few extra, people. So you definitely need to include the other, head of operations there. Mhmm. And, yeah, you've got the food sourcing. Yeah.

So these are the most, important ones. But, yeah, the head the head of operations oversees the all the of of the, operations and make sure, yeah, we have a fleet of, our vans available that we have all the health and safety and and and all the food safety is in place. Yeah. Grant providers. Yeah.

Brilliant. Yeah. That's good. And I think, Sheriff, I have a question about founders. Yeah.

So I want to look at it. So we have so some founders are, you know, the trust foundations, and then there's some as well individual Mhmm. Supporters that give us, you know, monthly donations, regular ones. Some of them are quite generous. Some of them are quite small, like 5, 10, Â£20, but some people give quite a lot of money every month.

Is there any specific funders? So there are some funders that we get funding almost every year, but every year we have to reapply. Mhmm. So there's quite a few of those. And, like, one of them Are these yearly funders?

Yeah. Usually, funding is for a year, usually. There's sometimes, they might be for 3 years, but, generally, it's for a year. And you know how much money they will fund in a year, for example? Yeah.

So for with most of the funding, it's for example, how the funding works, they say we have Â£10,000 available for projects that are doing something about loneliness Mhmm. For example. And we apply and we present the case saying, we work with 150 charities. I don't know. Most of them support people who are lonely and struggling.

And by us being able to provide food to them, we are supporting all these clients. So we almost like our charity is our intermediary. So we're doing that work not directly ourselves, but because we provide that food. These charities are able to provide support for the, for example, lonely people, elderly people, and stuff. It's just something comes to my mind right now.

If you have, if you have any, you know, plans on your social media, like this, for example, you open a fund, for example, 10,000 for, a special project? Yes. We do that as well. So we do sometimes, something called big, big give no. Not big give.

Yeah. The big give. So we, usually, once a year, it's usually around November, December, we put, there's a charity that basically, what they do, they promote your campaign and then they match fund it. Mhmm. So if you raise $15, they give you an extra $15 for that.

So we do it once a year. And and sometimes we say it's to help us with, I don't know, new warehouse. Sometimes we say it's to provide extra support or training for our charities, whatever that is. Next month, we'll be launching one of these in the summer because there are a few different additions. Normally, we used to only go for the one in the winter, which is we we believe that only once a year we can ask for money.

Yeah. Because otherwise, if you ask too often from the public, they can get tired Uh-huh. And they just don't respond to it. They feel, oh, they're always asking for money. So we wanna make sure when we ask for money from the from from the public and from smaller businesses, like, doing these appeals that we have a very strong case.

We can explain what we wanna do, what's gonna be the impact, and how we're gonna spend the money. Yeah. So you you you still only do it once a year. But now we have a new we decided to do it, in the summer, and we will be raising money, and that's you're gonna love it, specifically to increase, the capacity for us in our fridge. So it means we're gonna have we'll be able to, yes, expand the fridge a bit.

And at the same time as well buy, I think, 20 fridges or freezers for our charity partners so they can store our food for longer. Oh, it's nice. Prevent the food waste as well in that way because they won't be wasting. And as well, hopefully, that would mean if they have a fridge, they can get more short, dated stuff from us. Yeah.

Or at the minute, they say, oh, no. We can't have 2 potato salad that was there. No. We don't want any more potato salads because we don't have fridges, so we can only have it today because we can't store it for till tomorrow. And if they have that fridge or freezer, they can get stuff that it's only has 1 or 2 days, and they can freeze it, And then they can use it another day.

Yeah. So I just have a question for raising money because I haven't seen anything on the city that people can just put their cones there. Alright. Yes. So we, so we don't have that.

What we used to have was, there was another it's weird. It's it's all the fundraising. I think with the tins and stuff, I think it's difficult because I think a lot of supermarkets and stuff now, they don't do it anymore because people don't have much coins and things. Mhmm. But there was a business that approached us, and they were doing a tough thing.

So you could tap Â£5, and it would give us money. The problem was that if you were giving them a pound, we are only receiving 25p out of that. Oh. The other 25p was going to another charity who worked with Brighton Food Bank, which was brilliant, but 50p was their cost. Yeah.

Right. So at the beginning, I think for a year or 2, we did work with them because it was really weird. They start doing it on our behalf without even telling us. They were just saying, oh, these are money for you. We raised some money for you, and we never really knew about it.

And then Emma, fundraising manager, kinda had a chat with them and said, look. It cannot happen like this. We have to know in in advance how on average, how much you're expecting, how you're spending money, and they had an agreement. And we got some money from them, not a big amount. But we thought it's helped spreads awareness because they had a lot of these tap tapping points in, you know, fancy coffee shops or bakeries and stuff.

So we thought maybe people will see our logo and then they will, you know, tap it in there, but as well maybe visit our website and give independently or start volunteering. But it didn't seem to be working, I think, that well. That some money was coming in, but not really much. And and and that charity, in the end, he wasn't very good at communicating. They changed the name and and way they operate, and we decided not to work with them anymore because we thought this is just they are benefiting more from our name than we benefit from their support.

It was in a way they were using our brand Yeah. To help their development rather than we are getting a tangible so I guess there's a potential of us looking into doing it ourselves. Mhmm. But there's nothing quite a lot of, regulations, you know, when it comes to money and fundraising. There's a charity commission.

There's so many rules and stuff. So I think the fundraising team is looking at that. But I think, yeah, going forward, it will be good to have more businesses that have a tapping machine where you can, tap to support us and stuff. Yeah. Sadly, the coins collection, which were really brilliant because they were very visible.

People just don't carry coins anymore. Yeah. They don't like to carry it because I'm I'm working in Square Direct, and they have lots of clothes for work. So because of that, lots of workers come here, and they have lots of cash. And they just ask for if you have any, charity box to put the coins.

Yeah. And all the time, we said, no. We don't have it. So they just carry it. Alright.

They want to want to put it there. Oh, okay. Right. Or they said, no worry about these coins, but, you know, I can't have it for myself. It's not a big one.

For example, just some piece. Yeah. And but, if the we, could you could collect it, it's too much. And on some shops like this, because, if, you have a work clothes, there will be lots of people who are paying with, you know, cash, and they don't want to carry the coins. Alright.

Okay. Oh, that's interesting. Yeah. I will mention it's a fundraising theme. Maybe there's a few the other thing is with the the coins, it means quite a lot of of work then for someone to count it and the responsibility for someone to come and, you know, collect it from the shop and stuff.

And I think often shops don't wanna take it in because it means they are responsible Mhmm. Lot of people, I, myself, I prefer to be paying with cash rather than with card, lot of people, I myself, I prefer to be paying with cash rather than with card all the time because I think it's important for especially old people to have access to cash, you know, because a lot of them don't, you know, struggle with technology and other things. Mhmm. Yeah. But, definitely, we don't have much of presence when it comes to members of the public being able to to to donate us directly.

So we do collect donations when we do events and things. So we did one on Sundays. People can come in and put money in. But you have to be on the at that location at the time and have money on you, you know. Obviously, you can do it via our website.

There is a form. But, yeah, that form, again, you need to have your bank details and things. And some people want to just spontaneously, money in. Mhmm. However, I think recently with people struggling financially, we will have to find a way to make it secure because I know I used to, work in some other charities, and there were instances where people were coming and stealing those boxes.

Boxes. Oh. Yeah. No. It's Yeah.

Yeah. Yeah. Exactly. And now I know that it's a lot of much more theft in the shop. So I think that will be a variable target if it was next to our donut, you know, food collection point because someone could come and just rip it off.

So we have to be very secure. Yeah. So but, anyway, something to explore. Yeah. It's a it's a it's a good point that, now as we're not working with that other company that was collecting for us, we should probably look for alternative.

Mhmm. Yeah. I think that's you know, they're asking me every day that I'm working there, do you have any any car. Oh, really? I can maybe I I can ask Emma if we could maybe, have one set up one there.

I'll ask her what was the reason why we're not doing it. And if she says yes, it's possible, I can get in touch with you and, you think you're gonna have a little green box? Yeah. It should be great, I think. Have you looked at?

Oh, yeah. And here yeah. So the volunteer so the chefs are a volunteer, so they could maybe be coming kind of from the same arrows. If you move that arrow slightly coming this, it's an offshoot of the volunteers. Like not like that?

Yeah. It should be under the general volunteers. Yeah. Okay. And that's why we have office volunteers.

By the way, we can just put just volunteers and Not volunteers. Yeah. We have office volunteers and the cargo bike. So if you're with the general volunteers, it's like warehouse assistance. So there's like a split into it, but I don't think we necessarily need to really do that.

We can just say that these volunteers include drivers, warehouse assistants, and cargo bike riders. Because they in a way, they all prepare orders just using different vehicles to do it. But chefs obviously do different thing because they are cooking and they are actively, you know, are responsible for producing or reducing food waste. Yeah. And then office volunteers, I guess they could be involved in monitoring that, for example, or, often they could be we could ask them to spread awareness, you know, make posters about stuff.

So, yeah, they could be separately saying that, you know, they have tasks managing their rata and things. But potentially, they could be involved in spreading awareness, you know, making posters and stuff like that. Yeah. Okay. Do you have another, Partner.

So, obviously, Community Projects and Charities, Local Business Supermarket, like, we work as well with local businesses. Okay. So they do donate either food to us or they donate their time. So they often, for example, would do, a free service for us. Like, for example, it's a PR company, writes like, articles for us about us and help us promote.

There was a company who was looking at our exposure on the Internet and all the Google Analytics and things. There as well, other organizations we work with that like Sussex University that, you know, we have interns with, and you are doing the projects. Brighton University as well. We work as well with the local job center. Mhmm.

So they promote our volunteering, and we get people, join our employability, and we help them find jobs. Mhmm. And then we work with, I think you've got the allotment somewhere else. Yeah. That you've got it there.

We work as well with some youth centers, and we run cookery classes there. So yeah. Then they're not receiving food from us, but we're using their space to run some of our sessions. Yeah. So they are our partners as well and they promote our volunteering.

And we, I guess, as well promote some of the other sessions they do to our volunteers. Yeah. Yeah. Okay. Yeah.

So community, members and volunteers and staff are beneficiaries. Okay. And I guess This is the final part? Oh, yeah. Environmental part.

Yeah. Community groups. Yeah. Anaerobic. Yeah.

So. Yeah. I'm trying to think. I think that that's it. Yeah.

The minute. It could be in the future, a pig farm or whatever. So animal farm, right, if they're gonna be using our food. And I guess in the partner organizations, we could, say there are some businesses that collect food in their offices for us as well. Mhmm.

So they have, like, collection points in in their offices, like Rampion Farm. And Rampion is the company that runs all the wind farms. Mhmm. So they gave us money for a new electric van and a cargo bike, and they collect food in their offices for us as well. And they came to do some volunteering during Christmas.

So there's a few businesses like that that are, supporting us regularly by doing different things for us. Okay. I will go through. Can I just say, could we use our Sussex and Surrey logo rather than Fairshare? Share?

Because that's the general, Fair share UK. Which one? Yeah. We have Fair share Sussex and Surrey. So if you put Fair share Sussex No.

Sussex. And then you're gonna go to our website. There will be our logo. So you will see that's our logo. So it's similar.

It's just, I don't really mind, but, yeah, some of the development, he sees that. They're like, oh, it's that could be so sick. I'm sorry. Okay. I will put in dash.

Where is it? I think, yeah. I will change it. Yeah. Yeah.

Sure. Brilliant. Okay. How many pages you have? A minute.

You've been busy. Yeah. Not too much. I want to oh, I'm fine. I'll put that data together.

Yeah. Which one do you want to Minelet maybe. Yeah. I think then we can find. Wow.

It's, I just, separate the reason of the problem that it happened this year and all the things that I thought it happened because of the and you mentioned, like, the voice. So So that's that's all my ranting for 3 hours. That's all the problems. Okay. So So if I just miss anything Yeah.

Yeah. Yeah. Cannot mention it? It's I know it's too much. Yeah.

No. No. No. No. No.

It's It doesn't happen because of lots of reasons. For example, on volunteer issues, you don't have enough staff, you don't have, you know, the training that Yeah. That comes in a regular day Yeah. And all the other things. Okay.

Right. Let's see. Volunteer issues. In consistent training on food safety and Yes. But it's really minor, I would say.

So I don't know. I wouldn't like to be the first one to see because people gonna think I'm undermining volunteers. But the, you know, we probably could do more or, inconsistent training on food safety and handling and maybe on quality control. We just are lacking, the volunteer power to do more quality control. Mhmm.

And if we control the quality better than, for example, something like like mold or spoilage, we could limit it earlier on. So, like, one rotten apple wouldn't, contaminate all the other apples. Yeah. So I think that that will be in the volunteer issues and not enough issue not enough volunteers at times to do more for quality control. Mhmm.

Yeah. And that might yeah. It might be feeling that sometimes inconsistent training or inconsistency in the quality control that might be result of training and, but they mostly are very aware of the staff. It's just they are lacking time to sort through stuff. Yeah.

Yeah. So, yeah, that's often just general. But, yeah, the quality control, I think, in a way is almost separate because, sometimes we just generally, having not enough, stuff to sort things. But I think even when you have it, some people are less strict at what they keep and what they throw away, which means they think they're doing the good thing, but at the end, they are risking that everything gonna get spoiled. Yeah.

So they need more training? Yeah. Kinda more consistent guidelines on what we Mhmm. Keep and what we throw away. Mhmm.

And I think the issue is there that because we have such a low level food at the minute is the more you throw away, then you feel there's not enough food. But at the same time, if you keep something that is slight on the way out, you're risking more. So it's about making that decision. Where do you keep food, be and when do you throw it away? Like, what's more important, having the volume or having the quality?

Maybe do you have any, you know, guide guidance in the in your barn? Barn, not barn. Storage that can Yeah. We have. So but so we don't have pictures, but generally, we work on the assumption that 80% of the staff that we deliver should be good quality.

Mhmm. And and we accept up to 20% stuff that potentially could be rejected. But again, it's quite ambiguous for some people, the 20% is different type of quality than the 80. For some people, it's the other way around. They think, oh, this is perfectly fine.

And it is. If you chop the ends off, it's okay. But how do you communicate that with volunteers? And then at the same time, how do you communicate that 80 20 rule to our charity partners? Some are accepting, and they're fine.

They're happy to chop the ends of the cucumber and use the middle. There's nothing wrong with it. But some are like, no. No. I just want almost perfect potato, you know, almost perfect cucumber.

Even though we tell them it's 80 20, say yes, but it takes time. You know? Mhmm. But I think if we were able to be more consistent within our volunteers and having more volunteers who can thoroughly inspect our food. Mhmm.

Even though we will lose some by it being rejected, we might save some Mhmm. By because it won't be contaminated further on, especially if something stays in the warehouse for 3, 4 days. If we leave on the first day, quite a few rotten ones, it will be quickly spread. So things that are quickly spread, like mushrooms. Once 1 or 2 are bad, it the whole tray can go off really quickly.

With apples or harder fruit, it doesn't take it doesn't happen that quickly. So even if you miss 1 or 2 squashy apples, it's not gonna contaminate the whole tray. Yeah. And it's easy to pick out and it's not very disgusting. But with mushrooms, it's just like you leave 1 or 2 squeegee mushrooms in it often.

Just by the next day, the whole tray will be gone. Yeah. So had someone picked that horrible mushroom Mhmm. Would have been fine. Yeah.

So it's how do we translate that or educate our volunteers. These are the things you should look out for. Yeah. You you can miss an apple won't be a tragedy, but please never miss a moldy mushroom. Yeah.

So having a list of maybe more vulnerable food products that we should be controlling more and other ones that we can just turn a blind eye to. Yeah. Probably will be good. Yeah. Better.

But it all comes down to time. Someone making that research and making sure everyone understands it. Yeah. And then make sure that people follow it and that there's enough people to do it. Because often, they're just in such a rush.

They're just they see stuff as being off, but they just don't have time. They think, oh, it's around 80, 20, 80 good, 20 good. Leave it. And they don't realize that by leaving the 20% that it's a bit rubbish. Yeah.

Overnight, 50% will be off now. Yeah. So, volunteers sometimes take food home, which can still lead to waste. Yeah. That's true.

But at the same time helps us with reducing food waste. But sometimes, yeah, they might be taking too much because they think they they can save it. I'm perfect example. I'm one of those. I always take stuff home because I don't want it to go to the bin.

Yeah. And I'm never home, and I'm like, oh, I I don't waste that much because I I'm I'm I have really low standards so I can cook with anything. But sometimes I wish like, oh, it's just like, there's no way I'm gonna use it at all, you know? So, I wish I had a bigger freezer and stuff. But I I think yeah.

Most of our frontiers are good, but, yes, some of them do throw, stuff. I think it's because the things we take, it's already, you know, on the edge. Yeah. So it just you forget to cook it tonight, and tomorrow, it's already, like, off. Managing volunteer schedule and engagement can be yeah.

True. Operational processes, poor stock quotation leads to to. Yeah. Sorting issues such as mislabeled and label items. Yeah.

No click for handling expire, damage items. So we have clear guidelines. Okay. But because we have queer guidelines, sometimes, that can lead to an excess of food waste because we can't accept it. But at the same time, some some volunteers or, some things can be in between that you don't really know whether to keep it or not.

Mhmm. In theory, we have a clear guidelines, but the reality is, sometimes a bit different. I'm just in both of them just thinking about, you know, a picture one that we felt can maybe see it, more visualize for them instead of just seeing saying, you know, 80 to 20. Yes. Yes.

So having pictures. Yeah. Having more visual, I think Yeah. Resources will be helpful, especially that we have a lot of volunteers that reading and writing is difficult Mhmm. Or English might be second language Yeah.

Or they just generally are not very they don't, like, especially with certain people, they don't do a lot of cooking at home. Mhmm. And I don't think they buy a lot of fresh vegetables. So for Yeah. They don't have an idea that if something is slightly damaged at the end, they think, oh, it's all off.

It's like, no. You can just drop it at end off. So there's a lot of people who might be lacking their kitchen or food experience to be able to make the right judgment whether something is good or bad. Yeah. So, yeah, having pictures might be useful.

And and then it will help as well consistency. Like, this is what we accept. Even though it's not perfect, this is acceptable. Mhmm. Mhmm.

This is not acceptable. Yeah. Yeah. Yeah. So this is also managing seasonal donations in large unexpected deliveries.

Yeah. That's good. Yeah. That's good. Yeah.

Yeah. Yeah. Good. Yeah. Good.

Yeah. That's good. Donations materials. Yeah. Good.

Yeah. Mhmm. Yeah. Good. The hair dye is good.

Legal and safe legal limits on water food can be passed on. Yeah. That's good. Yeah. Mhmm.

Yeah. So if this were it's difficult for us to plan because we're relying, maybe reliance on unpredictable supply of so so it's difficult for us to plan because often the offers of the food we get from business are really last minute. Mhmm. So it's difficult for us to plan ahead because we only almost, like, are bidding or seeing what is available for us to be able to be shipped to our warehouses a few days before. So it's difficult to plan ahead.

Mhmm. So I think that's the challenge. So it's not necessarily as poor planning, but not being able to plan Yeah. Much in advance. Mhmm.

Yeah. So you're good? No. No. No.

It's it's good. I just don't wanna get into trouble with everyone. Everyone will be like, what did you tell them? Like, communication issues with donors, about what can be accepted. True.

Issues with composting due to lack of space and restrictions from landlords. Yeah. Coordination with external composting and waste management project. Yeah. Seasonal variation affecting storage and waste.

True. And, I guess anything else to add. I think of storage and transport is generally as well, just recently, we had a lot of issues with just vans, not even the refrigeration unit in the van, but the whole van just breaking down or vans being off-site for either repairs or for maintenance or for, you know, being wrapped and stuff, which means we have fewer vans. Mhmm. And it's usually exactly that week when a few vans are on a you know, in the garage to be fixed.

Another van breaks down. So last week, we were down from 7 vans to only 2 working. Oh, so it's you don't have any alternative for the Yeah. So then often, yeah, we would hire, but if it happened at the end of a day Mhmm. Yeah.

You know, the higher place is closed at 5 o'clock. So if we notice and we notice, like, last week at 5:30 that the van was broken Yeah. It took a you know, by the time we hired, that van, the replacement van, it didn't arrive the next day till afternoon. Oh, yeah. Which means that some of the food that was, meant to go to the projects, we weren't able to deliver it at the same time till later.

So we still delivered it later, but it means that probably that food would be wasted because the project by the time was already closed. Yeah. We couldn't give it to another project because legally, you know, we are obliged to deliver on that day to that project. So we cannot give it to someone else even though we know they might not be able to use it. Mhmm.

Contractually, we are obliged to deliver 50 kilo to that project every week. So even even though we might suspect that because we are delayed, they won't be able to use it. We still need to deliver. So and there were some items, I think, that we didn't even send out because we knew that the projects there won't be even anyone on the premises who accepted. So and that stuff was out of day.

You know, getting out of day that day, so it was wasted. So yeah. Recently, it's been not only the refrigeration has been failing, but just general other issues with the vans, which is really annoying. Yeah. So, yeah, not having, like, having not having enough spare vans or access to last minute rental vans is an issue.

If it's if it, you know, if it happens in the morning, if we notice something wrong, we have whole day to kinda Yeah. Sort it out. But if we notice anything going wrong in the afternoon Mhmm. Usually, we are not able to sort it out till the next day, which means at least with food waste and disruption to our services. Yeah.

And you will miss 2 days because Yeah. Yeah. Exactly. And then it's really stressful, and it means that everyone is under more stress, which means probably they might overlook. Yeah.

The quality of food and it'll you know, it's it's a domino effect. And, you have a lack of, you know, storage to put. Yeah. Yeah. Exactly.

And then we need to keep more stuff in the big storage rather than in the van overnight, which means, it's difficult then if a new delivery arrives or it's difficult for volunteers to pack the order for the next day because there's less space for them to move around, which means they might, yeah, be less efficient at packing and sorting out food. So, yeah, it's kinda often domino effect. So, basically, I think our issue often is that at everything, we almost always run at capacity. We don't have spare capacity. Like like, even with volunteers, like, in a way, we we can ask them, but there's some days which always proves difficult to find a cover, you know?

Yeah. Even though because we have all our volunteers are always on our books. We don't have any kind of ad hoc volunteers. Mhmm. Like, emergency ones, we don't have emergency volunteers.

Volunteers. We don't have emergency van. Yeah. We always kind of running almost at full capacity. Yeah.

I think that's if we had, yeah, extra, I don't know, funding, extra volunteers, extra fun just in case, like a backup Mhmm. Then a lot of these issues would have been resolved quicker. Yeah. But because, I I guess, having an extra van cost money to store it, if if you don't if I think we we are thinking that what's the point of having extra van if you're not using it? Mhmm.

What's the point of having volunteers that hardly ever have a shift? Yeah. But in a situation where things go badly wrong, that's exactly the time when you need the extra capacity. And we just never seem to have extra capacity for Yeah. The adjust in case.

It's different. You know, you don't have any, extra capacity to managing your race. So it's important that something happens. Yeah. So we we are just like we are fairly efficient and very good at what we do.

Mhmm. But we don't have any spare capacity. Our content there's there's you know, we have tiny contingency, you know, but often it's not enough for what the life throws at us. You know? Yeah.

It's usually 2 vans that get broken out in 1 1 week. You know? Like, it's I don't know. 4 volunteers that call in 4 volunteer drivers that call in sick that day. You know?

It's, yeah. Our contingency plans are not as good or not as accommodating as they could be because we just are running on tight budget and tight number of members of staff that can't have any more time to have after plan b, I have a plan c, plan d, and stuff. Yeah. And you're using Teams for your project? Sorry?

You're using Team app? Team for your, for your volunteers here. Do you have anything that you can manage volunteers here? Just emails. We do it by emails.

Oh, yeah. Can I show you something? Yeah. Yeah. Sure.

So when someone calls in or that is very sick or they can't comment on emails, then poor Emma and now Chloe helping her. And I've been emailing all to people, calling everyone 1 by 1 Yeah. Asking, can you come and do it? Yeah. For example, your volunteer is working for a special day each week.

Mhmm. And if they don't, work that days, you will have a problem. But if they have access to each other, maybe they can, you know, support their shifts and more be maybe swap it with each other. The thing is data protection. That's what go go goes into place.

So we we thought that yeah. For example, in smaller project, you could have, like, a WhatsApp group or something like this. Mhmm. Because of data protection, we can be sharing people's details or contact or email addresses with one another. No.

Actually, it's not like this. It's a team app. Okay. And you can, for example, give you any names that you want in there. Okay.

And you can see all of, for example, all your shift. It's all my shifts there. Oh, wow. And if, open shift, if someone if you have the Brilliant. Can you include that?

Yeah. May maybe not not all of volunteers because all of them have fancy phones, so like it. But for some of them, they find my might might find it easier than checking emails and, you know, calling back. And, for example, if you want, you know, show up for 1 shift, you can, see your team shift. If someone is not working that day, we can maybe ask him.

It's easier for you to manage all of them. Maybe they can swap it with each other without saying to you, just, send a request there and you should accept it if you want. Yeah. Yeah. I think that's pretty good.

There's some, limitation in the sense of some people, for example, are not allowed to do certain tasks or whatever. So we will have to, I guess, educate people and say, you know, have, so maybe admins But I think, yeah, that could be very useful, especially on the times where there's only one, maybe volunteer coordinator or, it's a very busy period where a lot of people are, you know, off and stuff. I think we could definitely probably we could try it. Yeah. Mhmm.

I don't know if it's an expensive app or not, but Okay. Yeah. But, for example, I don't want to, go to my shift today. Yeah. I know that, for example, 1 or 2 of my colleagues can be, you know, can be at deals like me.

I just if they Oh, really? And and and your manager doesn't mind it? No. My manager will check it and accept it. I just requested it on there, and they will check it and I maybe they accept or they can reject it.

Okay. Alright. But everything is one place rather than 1,000,000 emails. And it's easier for for example, my manager. If I just tell him on last minute that they can show up, it he would be, you know, a bit mad maybe sometimes if he if he's so busy.

But if I can swap it with anyone, it's okay for him because he don't he just want to fill the filled with, that ship with anyone that can do it. Yeah. Yeah. Okay. No.

That's something we should definitely try and explore. Yeah. Or even without our warehouse team because often, yeah, there's only 5 of them, but sometimes, yeah, they they maybe would like to change shifts. And and I guess because Steve, the warehouse manager, was always so busy, I don't think there was much of a it was quite a hassle for him to for people to be changing shift a lot Mhmm. Because he had to do it.

And then if he didn't, like, people can just communicate with another back. He can still still oversee it and see what what's going on. That that could be useful. And it takes time for him to find someone, you know Yeah. Or like I said, oh, are you okay to swap it in?

And here's why people just do it themselves. Yeah. And just, you know, the manager should accept or reject it. Okay. Oh, that's interesting.

Technology. Yeah. Let me see. Alright. So I'm just waiting for this confirmation about this other meeting in town and see if, go.

Yeah. If you have anything else that you can edit here, any cause of a problem, any roots I guess so yeah. And, yeah, not like, I think if we had a more frozen lack of a freezer cup, you know, you've got it already. I think that's most of it you you've got covered. Mhmm.

I think one of the our issue is not being able to split big packs. Mhmm. Yeah. So if we were allowed to split big packs, that would prevent a lot of waste because then we could split, like, 20 kilo bag into we we can only split potatoes, vegetables. We can't split anything else.

Mhmm. It's legally processed? Yeah. Legally. Yeah.

So we would have to have something called clean room Mhmm. Where everything is, you know, stainless steel and volunteers are trained and they can do it. It's possible, but I would mean finding a space and, you know, getting it all kitted out and getting it inspected. But if we had that, that would be brilliant. And we were talking about yesterday with, Nathan, the warehouse, operations manager, that if you if we could do it on-site Mhmm.

That would help us shift much more food that we sometimes struggle with, especially the big containers that we often throw away because no one wants it. Mhmm. And if we could split into smaller and label it and then pass on to charities. Mhmm. That's one of the issues.

Not being able to split Yeah. Catering packs or big quantities of things and not being able as well to split chilled and frozen. Mhmm. Yeah. And anything else?

And I think with the donations material as well, getting stuff that is, it's not related to the food waste itself, but it takes a lot of time and might end up being, an issue. It's like receiving stuff that is in excessive packaging, which means it takes a lot of us our time to process it and at the same time really increases our level of general waste or recycling waste or stuff that cannot be recycled. Like, oh, there often stuff comes with, like, 1,000,000, you know, different ways of plastic a box in a plastic box, another plastic box and stuff. Because in my country, you can sell them, all the packages, cartridges, things. Yeah.

And companies just come here and buy it from you. Not with a high money high amount of money. Yeah. But something. Yeah.

It doesn't cost you money anywhere. Come to collect it, And it's important they can Oh, yeah. They can, you know, reuse it. So because of that, they are buying it from you. And it's it has a high profit as far as I know for the company that's buying from you.

Yeah. Do I send that? I think there's one. Yeah. I just, you could just open the Underneath?

Part of the second. Yeah. Just create something about some alternatives. This one. About connecting you with the farms near you, but I'm not sure that it will work or not.

It just was my idea, not mine. How we can, you know, connect your company with the farms here. Yeah. I've just seen lots of them on, you know, between, Palmer and Luis. Oh, yeah.

Yeah. Yeah. Yeah. Yeah. So yeah.

Yeah. So that will be something that the new food sourcing how which ones do you prioritize first? Whether I think mostly here, we'll be going out to full manufacturers and wholesalers and stuff, so it's ready stuff. But I personally think we should have more local connection with the farmers Yeah. Because every project loves vegetables, you know?

Yeah. And they are fairly easy to, to store because they don't often don't have to be stored in a fridge. It can be outside. I think the issue is often with the farmers that they don't wanna pick the extra because it's their cost of money and, and that, you know, take takes time if they're not gonna sell it. So there's something called gleaning.

Mhmm. Have you heard of gleaning? So, basically, volunteers go and pick excess stuff from farms, and then they'll get gleaning. Yeah. So we sometimes partner with a few charities that do the cleaning, but we would like to do it more often.

So, basically, have a team of people that could go we could send to a farm and they could pick all that stuff and then our van would come and collect it. The problems being is that a lot of farms aren't familiar with the concept. They don't want random strangers on the farms. They are worried that if someone gets injured because it's a farm Yeah. We're gonna sue them.

Mhmm. Or often they are worried that, you know, it might cause disruption or people might damage some stock because they are not aware of how to, you know, handle certain stock or how to pick things. They might, you know, break a tree. They're picking plants or whatever. And the other thing is it means that someone from the farm will probably have to supervise the volunteers, which means they're not doing the work.

So if there was more infrastructure funding to having gleaning, you know, some of our volunteers going once a week or twice a week to the farms and picking stuff, we could probably access a lot of food. Yeah. And that would maybe as well prevent food waste. If for example, some farms give us stock, but often maybe give it too late because they didn't have time to pick it themselves. But if we said we have, like, 20 people who are happy to come and and pick those stuff, we could get it a bit earlier.

So when you get it, it's in a better condition. So, yeah, gleaning might be something you might wanna add. Yeah. And we were looking at that. It's just getting some funding to get that going because it needs a lot of work to make it successful.

Yeah. And, actually, I was, thinking about something else. It's not, you know, I didn't know about cleaning that you have something like this. It's about, you know, more interaction with farms because, I just have some experience with, you know, wasting things on the farms because we have a farm in my country, and my parents have it. Oh, really?

Alright. And, because, we used to, you know, pay lots of money for the some vegetables or fruits that we can't use them. As you mentioned, if you just put 1, you know, the rods Yeah. Rosh Napa. Yeah.

And, you know, a bike. Yeah. All of them would be Will go. Yeah. Yeah.

Will go. And, it cost lots of money for us because of that. And, it's, you know, it was, so expensive to someone to collect it or we should put it in some, you know, bring it in some places and put my give money to them to just put Into ground. Apples there. And because of that, we try to start to, fertilize it Alright.

Yeah. But we have a, you know, big area. We can just de Yeah. Put all of them there and reuse them for other parts of the farm. But, we, realized, something else for you that, it's just a small, container that it takes 12 days.

You can put all of your vegetables there, and it takes 12 to make it to a fertilizer that farms can use it. Alright. And, yeah, and it's, you know, you said about the brats or the other thing that comes here, but it's a container. It doesn't have any space, so they can't do this. And it's not a big one.

If you have start you can start with 1 or maybe it's worth Is it the RiBar thing? The can could you show the photo of it? And the container size is completely depends on you but it just takes 12 days. Alright. Okay.

And I've searched about the fertilizing. The cost here is too expensive. This one. No. Not this one.

The container. Make a container. It was bio, What is its name? Maybe similar this one. I don't know.

It's it's actually bizarre. Is it Bakashi? Not this one exactly, but I don't know how we, we had something similar to this one. Something similar to this one. And the capacity is Maybe.

This one. But alright. Okay. Yeah. Maybe you can increase your rating periods.

Alright. Okay. Yeah. Yeah. Yeah.

That's something maybe we could try and do an appeal for or even we could get the funding for that for one of the allotments, you know, like and they could do it in partnership with us or another project could do it, you know, if they don't have time because it's maybe more consuming to do it as a composting. Maybe that will be easier if our volunteers had access. We could just go in and Mhmm. Put stuff in there, and then they they use as a fertilizer. No.

That's it's interesting. I didn't know about that. Maybe you can just put it on a package and, you know, the the there's no smell of them after after 12 days. For example, a plastic one or someplace. And, you know, they can just collect it and it's not, hurry to, you know, collect it in this, in just for example, on Friday or Saturday or Sunday, they can just come once a week or maybe extra days and do it.

Alright. Yeah. No. No. That that's interesting.

Yeah. No. They'll definitely do include and send us some maybe links to the actual kind of technical info how how it works when you find it. Yeah. Because we could I've heard see if we can have it on-site.

If not, maybe ask of the already existing partners if they would like to put it on on the site for us, and we will be just supplying the extra food there. It's great in the pharmacy and the Yeah. Maybe 1 or 2 of them. Or maybe they can have they have a community. Just one community of farmers, for example, of a special area can bring 1, and they can separate it with each other.

Yeah. And, some of the farms are working on bio or new natural things, so they don't want to use chemicals like sizing. Yeah. And this one. Yeah.

Something like this size. Actually, the size of it completely depends on you. Yeah. You can use any size that you want, but it just takes actually, we are still working on it because it's not because of that, it's not complete. Alright.

Okay. Yeah. Because Yeah. But, the country that I've seen, it was just 1 meter in 50. Mhmm.

It was for just, you know, one farm or you can have a bigger one here. But the time of it is so good because Yeah. Yeah. Yeah. I know.

Yeah. Yeah. Yeah. Yeah. I know.

That's really good. And because of that, I bring some alternatives for the farmers and maybe a map that connected to it. And, you know, the way that you can use it and the price maybe of the containers that you can use. Right. Yeah.

And, we had one one more ideas about storage. Yeah. Rail link. They're not rail. Can I can I open Rocking?

No. Wait a second. Not this one. We can try. Cold Combustant compostant containers.

Yep. Oh, just composting containers. Yeah. And, where is it? Pumpkin.

Mobile Show, which is the way selling successful. Yeah. But we are not sure about the price of it. Okay. Yeah.

You know? It's not electrical. It's just Yeah. So it's shouldn't be. I want to show the pictures here.

Something like that. Oh, right. Okay. Direction of the Alright. Yeah.

Yeah. I think it's gonna be good as for your bridge too because you don't have enough space there. Something like this one, but, this is not for Yeah. Yeah. Yeah.

So No. That's very interesting. Yeah. You can change the location of the shelves and also Yeah. Your mom is calling?

Oh. So

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We can look at it. As well. We show here the relation Yeah. Yeah. Yeah.

The red ones, adverse relation. Oh, okay. Positive relation. Oh, fine. Okay.

We thought we can arrange some cooking classes with competitions. Oh, yeah. Yeah. And maybe we can have some interaction with social media or influencers. Yeah.

So, yeah, we got some recently as an influencer. Yeah. But I think the problem is with the influencers that often it's, like, the people who are engaging with them. It's already the people that I've already doing quite a lot of stuff, and it's just slightly, I think the influencers that we have or general adult out there, it's not the normal people who watch it watch them. It's the people like them a bit.

So middle class, you know, fairly wealthy. No. No. I I we we thought that we can find some people, related this kind of Alright. Situation.

May maybe there there can some influencer, interested in it Yes. This kind of Yeah. Yeah. So we probably. Yeah.

So the main what I'm saying is there's a majority of the ones I've seen that are doing similar stuff. It's like the people who watch them or follow them are people that probably are doing quite a lot, and it's not reaching to the people who are lacking the confidence or the knowledge. Mhmm. So I think it will be good to find someone, for example, that young people watch, Someone younger or someone who is maybe working class Mhmm. That, you know, the people in the council estates like hair watch because some of the influences we engage with or the ones I've seen that other charities use are often nice, middle class, ladies with a perfect family, perfect days, you know, amazing kitchen.

You know, I was like, oh, this is like, yeah. Brilliant. Like, I don't have a kitchen like this. I don't have money. I don't have time.

You know? I don't have a babysitter. You know? So I think having more I I think just normal or local people who are they're influencers, but they are just like real people Mhmm. Showing things Yeah.

That, you know, anyone can do it, will be brilliant. Yeah. Maybe just they can you know, you can use them to, show what what you are doing here to maybe raise money or maybe more, you know, more hands to help you. Yeah. Yeah.

So so we already have someone who is doing that, which is, you know, great, but, I don't think I would like to find a way how we can engage with the people who are different. Mhmm. So, like, young people or people who are really poor and who do they watch? They don't watch that influencer, you know, like finding We should identify the influencers. Yeah.

Like a footballer. You know? Like, I don't really like football, but I think a lot of young kids and a lot of poor people are into football. You know? Like, or, I don't know, someone who else do they watch?

Someone on the telly or I don't know what do people someone from a soap opera or I don't know. Something like that or, I think yeah. That that would be great. So we yeah. We have one influencer, and, yeah, I think she's brilliant at what she does.

She has a lot of followers and things, but I think a lot of people who are engaging over her content, other people are like her. Mhmm. Mhmm. Which is great, but there's the whole lot of society that it has life so different than her. It's the other thing they can relate to her.

Mhmm. Yeah. And it will be good to have maybe different people, you know, someone who a young person can relate to. Like even someone, you know, 12 or 13 years old saying, oh, this is, you know, how you make a sandwich without wasting stuff, or this is how I make my breakfast. You know?

This is an apple, and I cut the ends off and I make, you know, a dessert. And then someone like a guy, there's often a lot of influences on women. You know? Mhmm. Like, having someone that a working class guy or unemployed guy could relate to.

Yeah. Yeah. So, like, a footballer would be a good person. Mhmm. Mhmm.

I I just understand it because I just follow lots of people who are were cooking, and then I'm I follow unfollow all of them because, you know, I don't have access to all of the things that they use. Yeah. Yeah. Yeah. So they use plastic ingredients.

They're often expensive. They have all their equipment and they have a lot of time. Yeah. And often they don't really do it. It's like they just show it really quickly, but they they they they've done it like 20 times before they filmed it, you know?

Like, it's not like a normal, household lady who has their children coming from school coming, oh, yeah. That's what I'm just doing now. You know? It's like, oh, yeah. And and and, yeah, my local shop is is not a Waitrose.

It's it's a tiny Tesco, express that's hardly any of of the stuff. Yeah. Yeah. But there are some other exceptions. Yeah.

We should maybe, you know Yeah. And use each of them for special project. Yes. Yeah. But definitely, I would think it would be brilliant to find someone who is bit of a, like, a role model for a child from a poor family or for someone from a family that uses food bank.

You know? Yeah. And, these guys are more familiar, this kind of, some influencer. People are from, you know, not special, parts of the community, the middle one, or maybe the loose one. I'm seeing lots of them these days.

I'm not sure. Okay. Actually, you you are not accepted to see, like, something like this on Instagram and people lots of people follow it, but it's happened. Oh, okay. Don't buy.

Maybe we can have, you know, some, announcement for, all the this kind of people can join which can join you. Yeah. Okay. Right. Yeah.

Because it's so common these days. I don't know how it happened because I'm not following lots of things. Yeah. It would be good if one of our volunteers could be our influencer because they can be filming, like and just, you know, their shifts here. So, yeah, Esmerald does it for social media.

But having it's different because she's being paid to do it. If it was someone who was, like, organically doing it, it's like, here, I'm volunteering, and then I'm going home and I'm doing this with what I got from Fairshare. And then this is where I take my peelings to the allotment. You know? Mhmm.

Having someone that goes like does the whole circle that is our volunteer, at the same time has a family, volunteers if they want. They, you know, make a small clips, from their journey to come here, and they love how it's happened, how it's influenced in their lives. Yeah. And maybe just put it on your social media. We have that.

So Esme is already doing this. But I kinda feel like all that stuff is directed and engineered in a way. And because it comes from us, it's even though it's still genuine. You know? Mhmm.

Because it comes via our channels, it's, you know, it's PR. Yeah? Yeah. If it if if it if one of our volunteers have have had his own channel or, like, one of you guys or whatever, I personally would find it more authentic because you're posting lots of different things and some of the things are about fashion and food waste, not all the time on everything. Yeah.

Yeah. Yeah. And it should be, the volunteers should be from this this country or this city maybe? Yeah. Because, you know, lots of people can see it.

Yeah. Universities. Yeah. We need more students. Yeah.

More young people who are into social media.

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Implementation of a Single Container for Aerobic Digestion

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Finalizing presentation, videos, CLD, app, backlog