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My task is to handling marketing part in business such as create our main instagram cookie moon page account. I also making some of our business poster to attract more customer to discover our poroduct.

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Cookie Moon is the business name that our members have decided to choose as our main name business after doing poll name suggestion in whatsapp. As for our target market,we really targetting uni student especially in Unimas. Our cookies only have one flavour which is chocolate chips mini cookies. We also aim to become the go-to cookie brand in our community by offering exceptional products that satisfy cravings, bring people together, and spread happiness.

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This page helps us to let people know more about our business name and logo

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COOKIE MOON OFFICIAL INSTAGRAM ACCOUNT PAGE

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COOKIE MOON OFFICIAL INSTAGRAM ACCOUNT PAGE

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Hello guys, my name is Fareenna Pritty (107015). I am a student from the Faculty of Science and Technology, and I am also a first-year student in Zootech. I am originally from Kuching, Sarawak. My role in this group is to manage marketing activities on social media, as well as editing posts to promotes it for platforms like Instagram. I also contribute by sharing information about our business products on platforms like WhatsApp to attract potential customers.

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Our product is a delightful mini chocolate chip cookie, crafted with care and the finest ingredients. These bite-sized treats are packed with rich chocolate chips, offering the perfect balance of sweetness and crunch. Ideal for snacking, sharing, or as a quick dessert, our cookies are made to bring a smile to every bite.

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Our project focuses on producing and selling mini-sized chocolate chip cookies that are both delicious and affordable. Each pack contains 10 bite-sized cookies, priced at only RM6, making it an attractive option for students and budget-conscious customers.

Our primary customers are UNIMAS students, though our product is also available to outsiders who enjoy quality treats at a great price. We aim to achieve significant sales and generate profit while managing our academic responsibilities, demonstrating a balance between entrepreneurship and education.

Their irresistible taste sets our cookies apart, designed to keep customers coming back for more. With our product's addictive flavor and excellent value, we aim to establish a strong presence in the market and build a loyal customer base.

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Our operations are based at UNIMAS, serving the campus community and beyond.

We offer convenient delivery services to all major residential colleges within UNIMAS, including College Dahlia, Allamanda, Sakura, Cempaka, TAZ, and Bunga Raya.

We operate from 11:00 AM to 5:00 PM on weekdays, with special orders available on weekends.

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Our business operates as a small-scale food production and sales venture, focused on selling homemade mini chocolate chip cookies. It is a partnership business, collaboratively managed by a group of students. We aim to provide affordable and high-quality snacks to our primary market, UNIMAS students.

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“The perfect snack, any time!”

Our mini chocolate chip cookies are the perfect snack for any occasion. Made with high-quality ingredients, each bite is filled with rich, melty chocolate chips that are sure to satisfy your sweet tooth. These bite-sized treats come in a pack of 10, offering great value at just RM6. Whether you're a student or staff looking for a quick snack or craving a delicious dessert, our cookies are the ideal choice. Addictive in taste, affordable in price, once you try them, you’ll want more!

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Our cookies are made with high-quality ingredients, locally sourced butter, rich chocolate chips, and fresh eggs, ensuring every bite is perfectly balanced in taste and texture.

PRICE LIST :

1. Multipurpose flour: RM3.20

2. Butter ( unsalted ): RM11.50

3. Baking powder: RM3.20

4. Bicarbonate soda: RM2.90

5. Coarse grain sugar: RM2.85

6. Brown sugar: RM6.5

7. Chocolate chip ( dark compound ): RM15.90

8. Vanilla extract: RM2.95

9. Emplex: RM2.5

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In this catalogue, you'll find all the information you need about our products, from ingredients to pricing and how to place an order. We are committed to providing you with a mouthwatering, irresistible treat made from the finest ingredients, perfect for satisfying your cravings anytime, anywhere.

Take a look at our offerings, explore our convenient delivery options, and enjoy a sweet experience with every bite. We’re excited to serve you and bring a little sweetness to your day!

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Our Business Model Canvas serves as a strategic tool to outline and understand the core aspects of our Mini Chocolate Chip Cookie business. This model highlights the key components that drive our business, including the partners, activities, resources, and customer relationships that are essential for success. By breaking down our business into easy to understand sections, we can effectively visualize how each element contributes to delivering a unique, affordable, and high quality cookie experience to our customers.

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Hi, my name is Sherra Inja anak Giri. I'm from Biotechnology Resource program. Our business project aims to create high-quality cookies tailored to meet customer preferences. I contribute to the project by ensuring the production of delicious cookies and managing the sourcing of ingredients. This role allows me to apply my organizational skills and attention to detail, ensuring the success of our business initiative. By combining teamwork and innovation, we strive to deliver a product that delights customers while fulfilling the objectives of our project.

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This is our soft sell poster that we prepared to promote our mini cookies business. The font that we used is to attract the customer so that they have the urge to buy our product. We had described our product as"homemade,sweet,delicious and affordable. Our motive for doing a soft sell poster is so that more people will pay attention more to our product and they can buy our product with ease. We also created our soft sell poster with light colors so that we can attract on the customers attention even more.

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My reflection on this course is I can gain more knowledge about business and have an experience to sell our on products to customers.Business also can get us to know more a lot of people and friends in the University. Throughout following and learning business knowledge in the MPU3222 course with Dr Mugunthan and always make sure all of us still catch up for our business. In addition, I also learned how to work with my team members to ensure our business always runs smoothly. Of course, every business must go through a phase of ups and downs, so did my group.This course is really meaningfull to all of us so that we all can get more use of business in the future.

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This project has been a valuable experience or me. Through selling mini cookies, I gained insights into time management, financial tracking and problem-solving. Besides, also had the opportunity to meet new friends and able to enhance my social skills. Collaborating with my teammates taught me the value of clear communication, teamwork and mutual support. Lastly, the privilege of learning from Dr. Mugunthan where he guide us through every detail of managing a business, making the learning process more insightful and enjoyable.

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Our business relies on several key partners to ensure smooth operations and the delivery of high-quality products. All ingredients, including butter, flour, and chocolate chips, are sourced from Fah Bakery, guaranteeing freshness and excellent taste. Our packaging materials are purchased from Kedai Aya, allowing us to use eco-friendly and affordable options that align with our values. Additionally, all deliveries are handled efficiently by one of our group members, ensuring that customers receive their orders fresh and on time.

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Our key activities include baking high-quality mini chocolate chip cookies to ensure freshness and consistency, as well as carefully packaging them in eco-friendly materials to maintain quality and appeal. We actively promote our cookies through social media platforms like Instagram and Whatsapp to attract customers and handle orders promptly through google form to ensure customer satisfaction. Deliveries are made efficiently to UNIMAS colleges and nearby locations by our groupmate. Additionally, we engage with customers by responding to inquiries, gathering feedback, and building loyalty through direct interactions.

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Our customer relationships are built on personalized service and strong engagement. We communicate directly with customers through social media platforms, taking orders and answering questions to ensure a smooth experience. By responding promptly to inquiries and gathering feedback, we strive to create a loyal customer base. We aim to make every customer feel valued and appreciated, fostering trust and encouraging repeat business.

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Our channels for reaching customers include both online and offline methods. We utilize social media platforms like Instagram and WhatsApp to promote our cookies, engage with customers, and take orders. These platforms allow us to showcase our products and respond to customer inquiries. We also offer direct in-person sales on the UNIMAS campus, making it easy for students to purchase fresh cookies. Additionally, we deliver our cookies directly to various UNIMAS colleges, ensuring that customers receive their orders quickly and conveniently.

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Our main customer segments are UNIMAS students and staff, who are looking for affordable and delicious snacks. We also cater to locals around the university area who enjoy a quick, tasty treat. Our cookies are ideal for busy students, offering a convenient snack for study sessions, breaks, or social gatherings. Additionally, we target snack lovers who value quality, affordability, and convenience. This diverse range of customers allows us to expand our reach while building a loyal base within the university community and beyond.

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Our cost structure primarily consists of several key expenses. The purchase of high-quality ingredients such as butter, flour, and chocolate chips from Fah Bakery is one of our main costs. We also incur expenses for eco-friendly packaging materials from Kedai Aya, which help us maintain our commitment to sustainability. Delivery expenses cover the costs associated with getting our cookies to customers, handled by our group member. Lastly, labor costs are associated with the time and effort our team puts into baking, packaging, and managing orders to ensure smooth operations.

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Our revenue streams primarily come from the direct sales of our mini chocolate chip cookies. We sell each pack of 10 cookies for RM6, offering an affordable and tasty snack for our customers. Since we don't focus on bulk orders or event catering, our business relies on consistently attracting individual customers from UNIMAS and the surrounding areas. In the future, we may explore additional revenue opportunities, such as introducing new flavors or offering special promotions to further increase sales and build customer loyalty

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Above is a screenshot of our Google Form order system. This form is used by customers to place their orders for our mini chocolate chip cookies. It allows us to efficiently manage customer requests, track orders, and ensure timely delivery. The form collects essential details such as the customer's name, contact information, and preferred delivery location, helping us maintain accurate order records and improve customer service.

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Working on this project has been an insightful and rewarding experience. As a biotechnology student with a passion for baking, I’ve had the opportunity to blend both my academic interests and entrepreneurial ambitions. Through this process, I’ve learned how to create a business from scratch, focusing on essential components like the Business Model Canvas, customer relationships, and cost management.

One of the most valuable lessons I’ve learned is the importance of understanding my customers. By identifying key segments, such as UNIMAS students, and catering to their needs with affordable, high-quality products, I’ve been able to create a strong foundation for the business.

The development of our Google Form order system has taught me how important organization and efficiency are in managing customer orders. This not only helps streamline the process but also improves customer satisfaction by ensuring timely deliveries. Furthermore, receiving feedback from customers has been a rewarding part of this journey. Their positive reviews have validated the quality of our product and boosted my confidence in continuing to improve the business.

In conclusion, this project has allowed me to develop practical skills in entrepreneurship while connecting them to my academic background. It has been a great opportunity to explore what it takes to run a small business and gain hands-on experience in marketing, customer engagement, and operations. I look forward to continuing this journey, refining my approach, and expanding the business in the future.

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These are the transaction records for the goods that we purchased to make of our product. This report includes November and December's transaction.

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Through this project, I have gained insights on how to start a business. Starting a business involves knowledge of different aspects such as time management, relationships with customer and cost management. The planning phase took the longest as we had to decide on a proper product and service. Despite the challenges, I remained focused, and through perseverance, I was able to run the business whilst juggling with my studies. Along the way, I’ve gained valuable skills in marketing, leadership, and financial management. I’m proud of the successes I’ve achieved so far.

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These are the sales report for the cookies that we sell. This reports includes November and December's sells.

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Hello ! My name is Yelena Ganit Juren, and I am from Resource Biotechnology program. My role in this group included task distribution for e-portfolio, where I coordinated and assigned tasks to ensure timely completion. I also managed the financial records by tracking expenses and profits to maintain accurate documentation.

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In our group, my main responsibilities were baking the mini chocolate chip cookies and ensuring they met high-quality standards. I also handled purchasing ingredients from Fah Bakery and sourcing eco-friendly packaging from Kedai Aya. Additionally, I contributed to the business model by working on some sections.

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WHAT IS OUR PRODUCT'S VALUE PROPOSITION?

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WHAT IS OUR PRODUCT'S VALUE PROPOSITION?

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Our value propositions center around offering delicious and addictive mini chocolate chip cookies that stand out for their exceptional taste and quality. Priced affordably at only RM6 for 10 pieces, our cookies are perfect for budget-conscious students and snack lovers. We prioritize convenience by delivering fresh cookies directly to UNIMAS colleges, ensuring easy access for our customers. Additionally, we use eco-friendly packaging, aligning with sustainable practices and appealing to environmentally conscious buyers. Our cookies are not just a treat but they’re a memorable experience that keeps customers coming back for more.

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Here are some photos of our satisfied customers and some reviews of our mini chocolate chip cookies. Their positive feedback highlights the quality, taste, and convenience of our product. We value their opinions, as they help us continually improve and ensure that we are meeting customer expectations. The support and trust from our customers motivate us to keep delivering the best possible experience with every order.

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My name is Rozinah Sim and I am from program Zoology. My role in this project is delivering people order and do a task distribution among groups members. I am very happy to work with them in implementing this project.

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In this group, my main task is handling the financial records alongside Eva. Specifically, I worked on the Go e-commerce and prepared the income statement. Additionally, I helped to manage our Instagram account by make several content regarding our business.

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My task is to handle finanical records with Yelena. We both used ecommerce for the transaction records. I am also responsible as the team’s runner by sending out the cookies to the customers.

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In this group my main task is a job as a person who delivers people's orders and diverts the stock of cookies.

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Hi, my name is Rena Binti Maldin. I'm from Zoology and Technology Resource program. My role in this group as a sales collector, typically involves managing customer payments, and collect outstanding payments from customers in online transfers. Also, maintain detailed and accurate records of payments to update databases or financial software to reflect collections.

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Working on this project of selling cookies as a team has been an enriching experience that taught me several valuable lessons. At the start, we faced the challenge of planning and organizing our tasks. From deciding the recipe to marketing the product, teamwork played a crucial role in ensuring everything was executed efficiently.

One of the highlights of the project was brainstorming ideas together. Each member brought unique perspectives and creativity, making the process not only productive but enjoyable. Through this, I learned the importance of collaboration and listening to everyone’s input, as it enhanced our overall strategy.

Selling the cookies required strong communication and persuasion skills. Initially, I was nervous about approaching potential customers, but with the team’s support and encouragement, I gradually gained confidence. It was rewarding to see people appreciating our efforts and enjoying the cookies.

We also faced some setbacks, such as managing inventory and dealing with unexpected competition. These moments tested our problem-solving abilities and resilience. By analyzing the situation and adjusting our approach, we managed to overcome the hurdles.

This project has taught me the value of teamwork, adaptability, and persistence. It has also shown me the satisfaction that comes from working together towards a common goal. I am grateful for the experience and the lessons learned, which I believe will be beneficial in future endeavors.

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My task is to handling customer payments. Specifically, in receiving payments from customers in online transfer. Also, keep logs of all payments received to maintain proper records.

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Participating in this project was an enriching experience that allowed me to explore the fundamentals of entrepreneurship in a practical context. I gained valuable insights into business planning, problem-solving, and decision-making, which have broadened my understanding of how businesses operate.

One of the key challenges I faced was managing time effectively while balancing multiple tasks. This experience taught me the importance of prioritization and efficient teamwork. Collaborating with my peers was both rewarding and challenging, as it required constant communication, compromise, and collective problem-solving.

Through this project, I developed critical skills such as effective communication, strategic thinking, and adaptability. I also learned the value of persistence and resilience in overcoming obstacles.

The guidance from Dr. Mugunthan was invaluable, as his feedback and insights helped me refine my approach and improve the project outcome.

Looking ahead, this project has inspired me to further explore entrepreneurship and pursue opportunities to apply the skills I’ve learned. It has laid a solid foundation for my future endeavors and motivated me to strive for continuous learning and growth

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Our objective to do hardsell is to get lead or sales quickly and put a high pressure or urgency for the prospects to take action asap. This hardsell poster that we created is for persuade our customer to try and buy our cookies.We also make sure that we added our phone number so that that they can easily contact us .

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Yellow and Maroon Illustrative Cookies Price List Menu

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Hello, my name is Eva and I am from the program Biotechnology program. My role in this project is by assisting Yelena with the financial records of the products that was used in the making of our Cookie Moon. I am also responsible for sending out the cookies to students. This project teaches me the importance of teamwork and communication. In addition to that, it is also important to communicate with the customers as our business aims to satisfy the customers needs.