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My name is Miza Binti Rizaudin and my matric number is 265185. Currently, I am in semester 10 and undergoing a practicum at i-City Theme Park, Shah Alam, Selangor. To be specific, my major role is as recreation assistance (theme park) in Skill Game. For Skill Games, there are two parts which is City of Digital Lights Zone A (TPA) and City of Digital Lights Zone B (TPB). Apart of that, I also assigned to work in the affiliate marketing department at the office and handling roadshows for certain events and etc. For working shift, I am working for two shifts which is day shift at office (from 9.00 am until 5.00 pm) and night shift for operation at theme park (from 4.00 pm until 12.00 am).

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4/7/2023
- Working in office
- Briefing with teammates
- Charging London Bus at Skill Games TPB
- Having tour with boss, supervisor and teammates to Water World, SnoWalk, City of Digital Lights Zone A and B (TPA, TPB)

5/7/2023
- Updating staff attendance
- Share Facebook posting
- Adding more groups on Facebook for posting purposes
- Searching more potential seller for affiliate program

7/7/2023
- Updating staff attendance
- Share Facebook posting
- Adding more groups on Facebook for posting purposes
- Searching more potential seller for affiliate program
- Scanning Daily Report and Daily Stock Checklist of Skill Games for June 2023

8/7/2023
- Handling school trip from SRA Wangsa maju (92 students)
- Assist and guide the direction to SnoWalk and Trick Art Museum
- Taking photos
- Assign at Skill Games TPB
- Closing kiosks

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10/7/2023
- Photocopy 150 sheets of Daily Report and Daily Stock Checklist
- Assign at Skill Games TPB
- Opening kiosks
- Topup plushies for both Skill Games
- Learn about key-in staff attendance in Kaizen (system)

11/7/2023
- Working in office
- Organize i-City Tourist Map
- Changing latest theme park operating hours
- Gluing, cutting and folding back the tourist map
- Share Facebook posting
- Searching data about Indonesia Key Opinion Leader (KOL) which staying in Malaysia

13/7/2023
- Working in office
- Following boss and having tour at Mercu Maybank (Level 24 and 31)

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19/7/2023 (Public Holiday)
- Be a ghost at Abandoned House
- Assign at Skill Games TPA
- Opening and cleaning kiosks
- Closing kiosks

20/7/2023
-  Be a ghost at Abandoned House for Family Day (Mcdonalds branch)
- Assist a tour guide and private tour group from Bahrain (25 pax)
- Challenges: They do not have time conscious (not following itinerary, rushing to entering rides and attractions)
- At 10.30 pm, transfer Song Joong Ki (wax figure) from Red Carpet 2 to Central i-City Shopping Mall
- Setting up booth for Koja Festival (21/7/2023 until 30/7/2023)

21/7/2023
- First day of Koja Festival
- Setting up booth for roadshow
- Distribute flyers
- Promoting packages

22/7/2023
- Second day of Koja Festival
- Preparing booth for roadshow
- Distribute flyers
- Promoting packages
- Sales revenue reach almost RM 2000

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24/7/2023
- Handling Family Day of Mcdonalds Wangsa Maju
- Taking photos and videos
- Setting up for lunch (Best Western)
- Be a ghost at Abandoned House

29/7/2023
- Handling school trip (5 buses)
- Assist to SnoWalk and Trick Art Museum
- Taking photos

30/7/2023
- Last day of Koja Festival
- Handling roadshow at Central Walk (bridge) from 2.00 pm until 9.00 pm
- Promoting packages
- Closing roadshow
- Put back the chairs and tables at the Bowl of America
- Continue roadshow in mall's booth
- Distribute flyers
- Closing booth, calculate total sales, make settlement from credit card machine
- Put back the wax figure (Song Joong Ki) to Red Carpet 2

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3/4/2023
- Report my duty at I-Gallery at 3.30pm
- Briefing about i-City Theme park and job scopes in office with Al-Amin, Team Leader (Skill Games)
- Tour around i-City Theme park with Al-Amin
- Assign at Skill Games TPB
- Briefing about Skill Games
- Handling games (Ring in Bottle)
- Closing kiosks (calculate plushies and tokens, closing shutter)

5/4/23
- Briefing and discuss with Boss, Supervisor and teammates about BBQ session on 11 April 2023
- Assign at Skill Games TPB
- Opening kiosks (calculate plushies, cleaning)
- Handling games (Ball in Bowl)
- Learning about ticketing system to change tickets into tokens (1 token= RM 2)
- Closing kiosks

6/4/23
- Briefing about affiliate marketing by Ulfatul Izzah (Executive of Affiliate Marketing Department / Supervisor)
- Assign at Skill Games TPB
- Opening kiosks (calculate plushies, cleaning)
- Handling counter (ticketing system for tokens exchange)
- Multi-task to cover counter and kiosks (games)

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5/6/2023
- Assign at Skill Games TPB
- Handling token exchange counter
- Team leader briefing about staff's attendance
- Problems: Wi-Fi disconnected, tablet lagging

6/6/2023
- Meeting and briefing about daily tasks
- Approach potential seller
- Briefing about Kaizen (Website for staff- Human Resource)
- Told to take paper from the printer, ask for a signature from the Boss and then give it to Wani (staff) and Ms. Lee (staff)

7/6/2023
- Learn about Growth Hero and Shopify for affiliate marketing
- Approach potential seller at Shopee
- One potential seller replied to messages and interested to register
- Briefing about Oissu Festival (from 8/6/2023 until 11/6/2023)
- Cutting puzzle for festival

9/6/2023
- Roadshow for Oissu Festival at Central i-City Shopping Mall from 10.00 am until 6.00 pm
- Distribute flyers to potential customers
- Promoting packages - SnoWalk, Night Safari (outdoor rides and attractions, Ferris Wheel)

10/6/2023
- Roadshow (Oissu Festival) from 2.00 pm until 9.00 pm
- Handling booth at Central Walk (bridge) then move to the booth in mall
- Promoting packages and distribute flyers
- Succeed to sell packages
- Move to Skill Games TPB

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1/5/2023 (Public Holiday)
- Assign at Skill Games TPB
- Opening kiosk, calculate daily stock checklist (plushies)
- Closing kiosk, calculate daily stock checklist (check if there is any plushies redemption), calculate total tokens, filling and calculate total for plushies and tokens at daily report

2/5/2023
- Helped to opening Skill Games TPA
- Opening kiosks(calculate stock plushies, cleaning)
- Assign at Skill Games TPB
- Closing kiosks
- Challenges: Raining from 6.30 pm until 7.30 pm, few customers because of bad weather

3/5/2023
- Assign at Skill Games TPB
- Opening kiosks (Calculate 200 tokens for token exchange counter)
- Closing kiosks early at 11.00 pm
- Challenges: Raining non stop from 8.00 pm until closing, few customers

4/5/2023
- Assign at Skill Games TPB
- Opening kiosks
- Challenges: Shutter for Walking in Rainbow cannot open and stucks
- Called maintainance for help
- Closing kiosks

5/5/2023
- Transfer all plushies from store room into Abandoned House
- Assign at Skill Games TPB
- Opening and closing kiosks

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10/4/23
- Had Ramadan tasks (annual cleaning for theme park)
- Cleaning dirty plushies
- Assign at Skill Games TPB, opening and closing kiosks

11/4/23
- BBQ Session with teammates from 11.30 pm until 2.00 am at Skill Games TPA

13/4/23
- Briefing tasks about affiliate marketing
- Searching data for potential Facebook groups to share Facebook posting by i-City Affiliate
- Shared Facebook posting about promotion packages
- Make greeting script for Skill Games

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8/5/2023
- Assign at Skill Games TPB
- Opening kiosks (Calculate stock checklist)
- Transfer a jumbo plush from Lucky Rope to Skill Games TPA
- Changing battery and re-decorate solar lights at Lucky Rope
- Closing kiosks

10/5/2023
- Briefing session with boss, supervisor and teammates about first-aid
- Assign at Skill Game TPB
- Opening and closing kiosks

11/5/2023
- Working in office
- Doing affiliate tasks
- Editing pictures for posting
- Create new posting for i-City Affiliate Facebook
- Share post to groups in Facebook

12/5/2023
- Washing ghost costumes and masks from Abandoned House
- Assign at Skill Games TPB

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12/6/2023
- Assign to be one of a ghost at Abandoned House for Family Day (Mcdonalds' branch)
- Assign at Skill Games TPA
- Opening and closing kiosks

14/6/2023
- Learning about scanning report of Daily Stock Checklist and Daily Report of Skill Games
- Assign at Skill Games TPB
- Opening and closing kiosks

15/6/2023
- Briefing about electric consumption in office
- Searching data about travel agency in Klang and Shah Alam

16/6/2023
- Briefing about company law, operation (Skill Games), daily tasks of travel agency's data
- Continue searching data about travel agency in Klang and Shah Alam
- Answering two calls using company's phone about school trip, packages and Family Day (Corporate Event)
- Calling some travel agencies from the data list
- Scanning Daily Report and Daily Stock Checklist for May 2023
- Transfer files (scanning report) into Google Drive (i-City)

17/6/2023
- Roadshow at Central Walk for Ijtima' Event at convention centre from 3.00 pm until 9.00 pm
- Assign at Skill Games TPB
- Problems: Wi-Fi often disconnected, customer's ticket (QR code) cannot read, double deduction and an issue with customer's ticket (lost 86 points)

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18/4/23
- Taking stocks of solar flowers at i-City Police Station
- Assign to handle alone for Skill Games at TPA

20/4/23
- Briefing for preparation for Raya Festival (from 20/4/23 until 7/5/23)
- Assign to handle Abandoned House (Red Carpet 1)
- Guard checkpoint (ticketing system, RM 15 per pax)

22/4/23 (Public Holiday)
- First day of Hari Raya
- Wearing "baju Kurung"
- Assign to handling Skill Games at TPA
- Reach the sales target at the last minutes
- Challenges: Rain heavily until 7.00 am, many visitors but did not buy tickets (sight-seeing)

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15/5/2023
- Opening kiosks at Skill Games TPB
- At 6.00 pm, move to Skill Games TPA
- Closing kiosks
- Challenges: Not enough staff (only four staffs for both Skill Games)

18/5/2023
- Working in office for affiliate
- Check Google Sheets for an event's respondents
- Searching data of influencer which have more than 10 thousands followers
- Share Facebook posting

20/5/2023
- Opening kiosks at Skill Games TPB
- Assist new part-timer staffs about Skill Games TPB
- Move to office for affiliate from 5.00 pm until 8.00 pm
- Organizing and calculate stock plushies at Abandoned House
- Challenges: Too many staffs

21/5/2023
- Opening and cleaning kiosks at Skill Games TPB
- Handling token exchange counter

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22/5/2023
- Calculate tokens for opening
- Checking walkie talkie, tablets and keys for opening kiosks
- Move to Central Walk (Bridge) for roadshow
- Wearing a monkey mascot to attract customers
- Distribute flyers to potential customers
- Move to Skill Games TPB
- Handling token exchange counter

24/5/2023
- Working at office
- Create and editing poster for affiliate program
- Share Facebook posting

25/5/2023
- Continue editing poster
- Create description for new Facebook posting
- Charge new ride (London Bus)
- Share new Facebook posting

26/5/2023
- Approach potential people to be affiliate seller on Instagram
- Correcting the Google Sheet's table
- Helping other staffs calculate tokens for opening
- Helping for opening kiosks (Open shutters)

27/5/2023
- First day of school holiday
- Opening kiosks at Skill Games TPB
- Handling token exchange counter
- Extend theme park's operating hours until 12.10 am
- Challenges: A large number of visitors

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20/6/2023
- Briefing and meeting about upcoming events
- Searching more travel agencies' data (Bukit Bintang)
- Calling travel agencies if interested to collaborate for selling packages
- Checking on animals at Mini Zoo

21/6/2023
- Meeting with boss, supervisor and teammates
- Searching more data of travel agencies
- Go to Red Carpet 2, Bowl of America, Parenthood and Kidzoona (Central i-City Shopping Mall) for ideas for event purposes

22/6/2023
- Laminate papers (Maps and details packages)
- Handling and helping for Family Day of Mcdonalds (branch)
- Taking photos and videos
- Setting up for lunch (from Best Western)
- Searching more travel agencies data

23/6/2023
- Attend Pet World Day Malaysia (23/6/2023-25/6/2023, Midvalley Shopping Mall)
- Handling roadshow
- Prepare and setting up booth
- Distribute flyers
- Promoting packages (SnoWalk, Night Safari)

24/6/2023
- Second day of roadshow
- Prepare booth
- Stamping free vouchers (20 tickes of Ferris Wheel)
- Distribute flyers
- Promoting packages

25/6/2023
- Last day of roadshow
- Having breakfast with teammates
- Briefing about last day roadshow, packages, target buyers
- Prepare and setting up booth
- Distribute flyers
- Promoting packages

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31/7/2023
- Go to SMK Setia Alam with boss and supervisor
- Having career program
- Preparing and setting up booth
- Handling puzzle
- Promoting package

1/8/2023
- Assign at Skill Games TPA
- Opening and cleaning kiosks
- Calculate plushies
- Closing kiosks

3/8/2023
- Last day of practicum
- Assign at Skill Games TPB
- Opening and cleaning kiosks
- Closing kiosks

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24/4/2023
- Opening (calculate plushies) at Skill Games TPB
- Topup plushies stock from Abandoned House to Skill Games TPB (72 small and medium plushies)
- Assign at Skill Games TPA
- Opening and cleaning Skill Games TPA area

25/4/2023
- Opening Skill Games TPB (Calculate plushies for Ball in Bowl)
- Opening Abandoned House
- Assigned to work at Mini Zoo
- Guard Mini Zoo's checkpoint (ticketing system)

29/4/2023
- Topup 60 small plushies
- Assign at Skill Games TPA
- Challenges: Rain heavily and mostly customer do not wanted to play games

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27/6/2023
- Assign at Skill Games TPB
- Opening kiosks
- Handling description for new Facebook posting
- Closing kiosks
- Challenges: Wi-Fi disconnected, tablet lagged, shutter stuck

28/6/2023
- Assign at Skill Games TPB
- Opening kiosks
- Briefing about Skill Games
- Doing cheers together
- Topup 352 small plushies at Skill Games TPB
- Closing kiosks
- Problem: During opening, one of windows' token exchange counter broken

29/6/2023 (Public Holiday)
- AidilAdha festive
- Wearing "baju Kurung"
- Assign at Skill Games TPA
- Extend theme park's operating hours until 12.10 am

30/6/2023
- Assign at Skill Games TPB
- Opening kiosks
- Extend theme park's operating hours until 12.10 am
- Problems: Crowd visitors, other games' tokens are used by customers, customer's ticket (QR code) cannot be read

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29/5/2023
- Working at office
- Approach potential seller on Instagram and email
- Share Facebook posting

2/6/2023
- Working at office
- Meeting and briefing about marketing
- Out with the boss and another teammate
- Boss showing supplier's store (printing, hardware and stationary shops)

4/6/2023
- Assign at Skill Games TPB
- Handling token exchange counter
- Extend theme park's operating hours until 12.10 am
- Briefing about new tasks (staff attendance and scan report)
- Challenges: Many crowds of visitors, Wi-Fi frequently disconnected for ticketing system