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Your details

An email address we can get back to you on

A telephone number we can contact you on

Alternative telephone number

Please provide the full address including postcode

Your relationship to the recipient

Is the person aware that you are contacting us on their behalf?

Details about the person you are making this request for

Email address

An email address we can get back to you on

A telephone number we can contact you on

Alternative telephone number

Please select the option that applies to their age

Who should we contact

If we are unable to contact the nominated person by telephone to arrange a visit we will contact them by email if an email address has been provided.

More about the recipient

Their circumstances

To enable us to prioritise your request and tailor our visit to the recipient's needs, please let us know if any of the following criteria apply to their circumstances. Please select any of those that apply, and provide additional information in the box below.

Additional information

Is there any other reason you may be at risk of having a fire in your home?

Promotional code

Have you received a leaflet with a promotion code?

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Request a visit for someone else - Avon Fire and Rescue Service

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7 Signs Employability Course 25th & 26th September

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7 Signs Employability Course 25th & 26th September

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FREE Summer Bus Travel in Bristol and beyond

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FREE Summer Bus Travel in Bristol and beyond

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That’s summer sorted. Children and young people under the age of 16 are set to be able to travel for free on buses across our region during the school holidays, thanks to new investment proposed by the West of England Mayoral Combined Authority.

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Your Holiday Hub Bristol - Your Holiday Hub Bristol

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Welcome to Your Holiday Hub (YHH) Bristol!At YHH you can explore a mix of FREE and paid for school holiday clubs and activities across Bristol

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What do you love about the area? What should change?

Your opinions will shape the future - this document will influence

planning decisions about Fishponds developments.

Please fill in our survey to share your thoughts about what matters

now, and in the future.

You can find the survey online: https://fishpondscpg.org.uk/a-

community-vision-for-fishponds/

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Fishponds Youth Group for Disabled/SEND young people

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Fishponds Youth Group for Disabled/SEND young people

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Get housing advice and information quickly with our new online service.

It can help with:

tenancy rights and issues

domestic abuse

family and relationship issues

youth housing

quality of housing

and more.

Whether you’re worried about your tenancy, are concerned about a situation with people you’re living with, or you need advice about finding somewhere else to live – we can help!

No need to enter any personal details – just answer a few simple questions https://bristol.adviceaid.uk/start

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Interactive housing advice provided by Bristol City Council, powered by AdviceAid.

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Available Equipment for Deaf and Hard of Hearing

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Available Equipment for Deaf and Hard of Hearing

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Assistive equipment for Deaf and Hard of Hearing people

Centre for Deaf and Hard of Hearing People provide an Equipment Service for Deaf and hard of hearing people living in Bristol.

They have a range of assistive technology, which can help keep you independent and more connected at home.

The equipment they provide includes items such as flashing doorbells, amplified telephones, personal listeners, and TV listening devices.

Depending on eligibility based on hearing loss and council area, some products are free of charge and others are available to buy.

If you know people who would benefit from our service and would like to share information with them, please click here to download a PDF of their Equipment Service leaflet.

Equipment Service Online Referrals

Click here to refer someone: Equipment Service referral form - Centre for Deaf and Hard of Hearing People

If you are unable to complete an online form, please contact CfD directly.

If you are Deaf of Hard of Hearing, you may also be entitled to free equipment fitted by the fire service.

You can use Avon Fire and Rescue Service’s Online Home Fire Safety Check for free personalised advice for your home and lifestyle to keep you safe from fire.

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Centre for Deaf and Hard of Hearing People

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Equipment Service referral form - Centre for Deaf and Hard of Hearing People

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Please complete the form below to refer either yourself or someone you are supporting to our equipment team for an assessment.

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New online service for residents housing advice & guidance

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New online service for residents housing advice & guidance

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Bristol City Council has launched a new online service to give residents housing advice and guidance.

This will support residents across a range of housing issues, helping them to access the support they need from the right place. To use the service, you just need to answer a few simple questions about a concern or situation – there’s no need to give any personal details.

It can help with:

tenancy rights and issues

domestic abuse

family and relationship issues

youth housing

quality of housing

and more.

The service has been produced by AdviceAid alongside Bristol City Council’s Housing Options service and local and national support services.

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Councillor Kelvin Blake

Hillfields - Labour

Email:  Cllr.Kelvin.Blake@bristol.gov.uk

Mobile:  07386698729

Councillor Ellie King

Hillfields - Labour

Email:  Cllr.Ellie.King@bristol.gov.uk

Mobile:  07584184604

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Find your Councillor by name, party, ward, or other options

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Email:

Damien.egan.mp@parliament.uk

Telephone:

0117 403 1581

Write:

Damien Egan MP

House of Commons

LONDON

SW1A 0AA

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Contact information for Damien Egan - MPs and Lords - UK Parliament

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Damien Egan is the Labour MP for Bristol North East, and has been an MP continually since 15 February 2024.

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Feeling lonely? 16 weeks of companionship calls and signposting by the Marmalade Trust

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Feeling lonely? 16 weeks of companionship calls and signposting by the Marmalade Trust

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WorkWell - free support for people with health conditions who are looking to return to work, stay employed, or find new job opportunities. 

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WorkWell - free support for people with health conditions who are looking to return to work, stay employed, or find new job opportunities. 

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WorkWell West is a free support programme for individuals with health conditions who are looking to return to work, stay employed, or find…

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WECIL - helping disabled people and their carers

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WECIL - helping disabled people and their carers

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WECIL - helping disabled people and their carers - in Somalian 

# data[].attributes.subject
WECIL - helping disabled people and their carers - in Somalian 

# data[].attributes.headline
Life Cycle - Book a free training course 

# data[].attributes.subject
Life Cycle - Book a free training course 

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Whether you’re a complete beginner, looking for safe cycle routes to work, or anyone who wants to boost their bike skills - our friendly Instructors can help.

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Avon Fire and Rescue Service:  Home Fire Safety Visits (HFSV)

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Avon Fire and Rescue Service:  Home Fire Safety Visits (HFSV)

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Avon Fire and Rescue Service offer advice and guidance on how to reduce the risk of fire within the home.  Targeted prevention to support the most vulnerable members of our community, i.e. those who may be more at risk of having a fire in their home and therefore need us most.

Free Home Fire Safety Visit.  This is a free pre-arranged visit to your home to carry out a fire safety assessment and provide you with advice on how to stay safe from fire, including:

how to prevent fire happening

what to do in the event of a fire

cooking and electrical safety

planning an escape route

and a night time routine

If we find you need smoke alarms fitting in your home or that existing faulty alarms need replacing, we will do this free of charge during our visit. There may also be other help we can offer specific to your circumstances, such as additional fire safety equipment or referring you (with consent) to an organisation or agency that may be able to offer you further support.

The equipment we can provided free of charge is as following:

Deaf alarms

Linked alarms

CO alarms

Fire retardant bedding

Fire retardant spray

Letterbox covers

Dementia bands

https://www.avonfire.gov.uk/safety/home/home-fire-safety/request-a-visit/someone-else/

Email Kezi.Cerrone@avonfire.gov.uk

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Your details

An email address we can get back to you on

A telephone number we can contact you on

Alternative telephone number

Please provide the full address including postcode

Your relationship to the recipient

Is the person aware that you are contacting us on their behalf?

Details about the person you are making this request for

Email address

An email address we can get back to you on

A telephone number we can contact you on

Alternative telephone number

Please select the option that applies to their age

Who should we contact

If we are unable to contact the nominated person by telephone to arrange a visit we will contact them by email if an email address has been provided.

More about the recipient

Their circumstances

To enable us to prioritise your request and tailor our visit to the recipient's needs, please let us know if any of the following criteria apply to their circumstances. Please select any of those that apply, and provide additional information in the box below.

Additional information

Is there any other reason you may be at risk of having a fire in your home?

Promotional code

Have you received a leaflet with a promotion code?

# data[].attributes.attachment_link.title
Request a visit for someone else - Avon Fire and Rescue Service

# data[].attributes.headline
Free Downloadable handbooks. Housing and Caring

# data[].attributes.subject
Free Downloadable handbooks. Housing and Caring

# data[].attributes.body
https://www.caringinbristol.org.uk/handbooks

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Download our free handbooks containing resources for people living in Bristol experiencing or at risk of homelessness.

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Community Food Support - Feeding Bristol

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There are many groups and organisations providing free or low-cost food support across the city. Usually, these groups offer one or more of the following: For food support available between 23rd December and January 3rd, click on the link below: Food support – festive period 2024 If you are interested in finding out what support…

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CHEESE: Cold Homes Energy Efficiency Survey Experts 

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CHEESE: Cold Homes Energy Efficiency Survey Experts 

# data[].attributes.attachment_link.description
Award winning thermal imaging surveys for Bristol homes

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Wessex Water - free tools to save money on your water bill 

# data[].attributes.subject
Wessex Water - free tools to save money on your water bill 

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How to get started

If you already have a GetWaterFit account*, sign in. If you're new to GetWaterFit, enter your postcode and answer a few questions about your water usage. Once we've calculated how much water you use, you will be able to claim FREE water saving devices for your home and earn virtual coins for your charity.
*please note this is not the same as your ebilling account.

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Order free water-saving devices and find out how you can save water in your home by using our GetWaterFit calculator.

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Flytipping

Street that needs cleaning (litter)

Graffiti

Flyposting

Pothole, damaged road or footpath/kerb or street name sign

Drain: overflowing or damaged

Abandoned or nuisance vehicles

Problem with a street light

Report a problem with a traffic light

Trees, hedges, leaves or grass

Bus stops and shelter problems

Damaged traffic bollard

Dog mess

Report a dead animal that needs to be removed

Report a problem with a road sign

Tell us about people living in vehicles on the road

Report inactive roadworks

Report a problem with a car park

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Link panel for report a street issue page

# data[].attributes.attachment_link.description
Tell us about a road safety concern Roads and pavements in severe winter weather {bccn

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Help for households with energy related
issues and struggling to pay their energy bills, to offer tailored support.

heat@thewisegroup.co.uk.

Call freephone 0800 092 9002 - Lines open Monday to Friday 9pm to 5pm

Help can be given to:

Develop skills and confidence to manage home energy

Pay bill

Deal with accumulated/unexpected fuel debt

Address complex, historic billing issues

Access the right and affordable home energy systems

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Dial 999 if someone needs emergency help.

Encourage anyone they see rough sleeping in Bristol to call 0117 4070330 to speak to the Outreach team. You may call on their behalf if they are not able to call themselves.

Remember that www.streetlink.org.uk is not an emergency service – St Mungo’s does not get the referrals immediately so it’s best to use 0117 4070330 when the severe weather response is activated, except in cases where 999 emergency services should be contacted.

https://www.mungos.org/homelessness/help-someone-now/?

https://news.bristol.gov.uk/press-releases/7fe29cba-e27d-46cb-99fb-a703e44c5a3d/emergency-support-available-for-rough-sleepers-as-temperate-warning-issued?fbclid=IwZXh0bgNhZW0CMTEAAR03NHiojGpCEuSOK9Jfz_kI3Oa3gwHQVYYtv-tyGB4I9zraPViHOFc0Uog_aem_Eqpya3P1Wd69jGcqAE8S1Q

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Emergency support available for rough sleepers as temperature warning issued

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Bristol City Council along with leading homelessness charity St Mungo’s, is warning of the extreme dangers cold weather presents to people sleeping rough as freezing temperatures hit Bristol. The UKHSA has also issued a “Yellow” cold health alert for the South West, which means that there is an increased greater risk to life of vulnerable people.

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Clean Slate - free money advice for you 

# data[].attributes.subject
Clean Slate - free money advice for you 

# data[].attributes.body
Free 121 money guidance delivered over the phone 5 - 6 sessions of 121 support tailored to your needs

You could save up to £1,000.

Clean Slate can also provide Foodbank vouchers, fuel bank vouchers and much more

Information link: https://www.cleanslateltd.co.uk/refer-to-bristol.html

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Clean Slate offers money guidance and free training and paid employment to people facing barriers to work

# data[].attributes.headline
Well Aware - huge directory of services 

# data[].attributes.subject
Well Aware - huge directory of services 

# data[].attributes.attachment_link.title
Keeping yourself safe | Avon and Somerset Police

# data[].attributes.attachment_link.description
Find out how to take simple precautions to help keep yourself safe when out and about.

# data[].attributes.attachment_link.description
Take this survey powered by surveymonkey.com. Create your own surveys for free.

# data[].attributes.attachment_link.description
Take this survey powered by surveymonkey.com. Create your own surveys for free.

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Integrate UK – A charity that works towards equality and integration by supporting young people with their learning. Integrate UK run hands-on projects that engage members so they can participate in society and feel a part of the community they have joined.

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https://crimestoppers-uk.org/fearless/professionals/fearless-information-sessions

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Explore Fearless Information Sessions for professionals by CrimeStoppers UK. Elevate your knowledge and engagement with valuable insights and resources tailored to empower and support youth. Join a community dedicated to creating safer environments and making a positive impact on the lives of young individuals. Discover how Fearless Information Sessions can enhance your understanding and contribute to building a safer and more resilient future.

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https://crimestoppers-uk.org/fearless/professionals/fearless-information-sessions

# data[].attributes.attachment_link.description
Explore Fearless Information Sessions for professionals by CrimeStoppers UK. Elevate your knowledge and engagement with valuable insights and resources tailored to empower and support youth. Join a community dedicated to creating safer environments and making a positive impact on the lives of young individuals. Discover how Fearless Information Sessions can enhance your understanding and contribute to building a safer and more resilient future.

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CALLING ALL DADS

Sensory session at Dad's PEEP

Follow this link to sign up now! https://docs.google.com/.../1FAIpQLScGFAX3Dk0dIR.../viewform

Join East Bristol Childrens Centre this Friday 22nd November for an early sensory experiences session, with a special visit to our sensory room!

This dad's group is now open to ALL AGES so come and join us and get involved

St. Anne's Park Children Centre, BS4 4BJ

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Information Hub - Bristol Older People’s Forum

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Promoting the voice of older people in Bristol

# data[].attributes.attachment_link.description
Permission to use photographs and film footage of you for our Website etc.

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The Bristol men's group is a peer led group of men who support each other, share honestly and authentically and listen non-judgementally. It has been running since 2006.

We meet every two weeks in St Werburgh's, usually outdoors around a fire. For guests who are interested in the group and men's work, we offer open nights on a monthly basis. The open nights alternate between St Werburgh's and Fishponds. You would be welcome to join us at one of these . It's the best way to find out if it's for you. If you're interested or have any questions, use form below and somebody from the group will get back to you.

We are part of the ManKind Project, which provides rites-of-passage experiences and trainings for men internationally. All regular members of the group have completed the "Adventure" weekend training provided by ManKind Project https://mankindprojectuki.org

For more information on the group see our

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ANDYSMANCLUB are a men’s suicide prevention charity, offering free-to-attend peer-to-peer support groups across the United Kingdom and online.

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Mental Health support for trans community 

# data[].attributes.subject
Mental Health support for trans community 

# data[].attributes.attachment_link.provider_name
How to look after your mental health as a member of the trans community

# data[].attributes.attachment_link.title
How to look after your mental health as a member of the trans community

# data[].attributes.attachment_link.description
Transgender people in England are five times more likely to have a long-term mental health condition than cisgender people. Looking after your wellbeing is important, but we know it’s not always that simple. Here are some tips.

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Offer parenting support and advice for concerns about a child 0117 903 6444

# data[].attributes.body
Immediate support & advice for parents 24 hours a day 0808 800 2222

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Parenting and Family Support - Family Lives (Parentline Plus) | Family Lives

# data[].attributes.attachment_link.description
Parenting and family support from Family Lives (formerly Parentline Plus) through our website, helpline 0808 800 2222, email service at askus@familylives.org.uk, live chat and local services.

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24 hour helpline for concerns about a child 0808 800 5000

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The NSPCC is the UK’s leading children’s charity, preventing abuse and helping those affected to recover. Help us be here for children. Please donate now.

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Free wellbeing online courses in Bristol for parents, carers, children and young people. 

# data[].attributes.subject
Free wellbeing online courses in Bristol for parents, carers, children and young people. 

# data[].attributes.attachment_link.provider_name
inourplace | Solihull Approach – Online courses for emotional health and wellbeing.

# data[].attributes.attachment_link.title
Free wellbeing online courses in Bristol – inourplace

# data[].attributes.attachment_link.description
Discover free online courses, brought to you by the Solihull Approach, to support the emotional wellbeing of parents, carers, grandparents and teenagers.

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Great Big Nature Survey | Avon Wildlife Trust

# data[].attributes.attachment_link.description
Share your view about nature in the Great Big Nature Survey

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Borderlands - from exclusion to belonging

# data[].attributes.subject
Borderlands - from exclusion to belonging

# data[].attributes.attachment_link.description
Find out about the range of work we do to help refugees and asylum seekers to move from exclusion to belonging

# data[].attributes.attachment_link.readable_text
The project offers a mix of one-to-one support and a variety of group projects and sessions (both digital and face-to-face). Within these spaces, we aim to create a positive atmosphere with a sense of belonging and security. You'll be able to explore your identity and culture whilst partaking in sociable activities and learning new skills.

The aim of Project Zazi is to promote holistic wellbeing through the growth and development of young People of Colour, creating lasting change that impacts individuals for the better.

1:1 Talking Therapies

Zazi 1:1 is a safe, supportive, non-judgemental, confidential space, to talk with a therapist of colour. We offer support with any issues impacting your mental health and wellbeing. Our primary focus is to give you a space where you feel seen, heard, respected and valued. Where you have the opportunity to freely express, explore, discover, and understand your experiences and any current difficulties you may be having. Our hope is you will gain a deeper understanding of yourself, feel empowered and supported on your journey of recovery and healing.

The Zazi therapy space is Informed by intersectionality (how our different social identities mix/overlap i.e race, gender,class, disability) We follow a " A black empathic approach " (Mavinga 2009) which recognises, values and sensitively responds to the complexities of racial and cultural experiences of young people who identify as Black, African, South Asian, Caribbean or a person of colour.

We are pleased to reopen our sign-ups. Use the Sign-up button at the top of the page.

LI CBT

1-1 Low Intensity Cognitive Behavioural Therapy (LI CBT): CBT is a type of talking therapy that identifies and changes patterns of thoughts, feelings and behaviours that are getting in the way of a young person feeling good. Zazi qualified and trainee wellbeing practitioners work with young Black people and young people of colour to take racism, belonging and intersecting identities into account when we apply the CBT model to low mood and worries. We offer 6-8 weekly sessions of various LI CBT interventions to give young black people and young people of colour the tools to better manage their mental health.
In 2021, we formally launched our "Hall of Magnificence" as a way of celebrating and honouring some of the young people who make our city such an incredible space to live in.
See the list here.

Masculinity Groups

Our masculinity sessions look at what it means to be a "man" from multiple vantage points. We explore patriarchy, misogyny, mental health, relationships, culture and self expression within our sessions. Our aim is to help unpack the issues associated with masculinity, so that young men can become allies within their social spaces, and also advocate and cultivate authentic, unapologetic, meaningful masculine expression. We are currently delivering masculinity sessions in schools around Bristol. If you are interested in finding out more about our masculinity project, please message us directly at zazi@otrbristol.org.uk.

Black Bristol

Black Bristol is an interactive digital exhibition put together by project Zazi and the Black community of Bristol with the aim of creating a narrative that is owned and controlled by the people. It provides an introduction to Black history in the city and acknowledges and celebrates how it has been shaped by the Black community across time. You can view the Black Bristol website here.

The Zazi Library

The Zazi Library is a digital catalogue of all of Team Zazi's favourite pieces of media! Inside there are books, interviews, poems, comics and graphic novels and also digital pieces such as podcasts, Instagram accounts and YouTube channels etc. It's updated quarterly so do check regularly! Download it from the download section on this page.

Amplify Podcast

The Amplify podcast amplifies the voices of prominent black young people and people of colour in the city of Bristol and is well worth a listen. Listen here.

Questions? Email zazi@otrbristol.org.uk

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Project Zazi offers a mix of one-to-one support and group work, where you can explore your identity and culture, try new activities and learn new skills.

# data[].attributes.headline
What Can You Do When Confronted With Hate Crime?

# data[].attributes.subject
What Can You Do When Confronted With Hate Crime?

# data[].attributes.attachment_link.title
What can you do when confronted with hate crime? - SARI

# data[].attributes.attachment_link.description
In light of the recent racist and Islamophobic incidents across the UK, it is crucial to respond to hate crimes swiftly and firmly. Taking immediate action can help prevent further…

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Arrivals in English provides essential, everyday English to newcomers getting used to life in their local community.

To sign in visit Arrivals in English and enter your Bristol Libraries membership number beginning 08. You will then be able to sign in using your individual log in.

https://www.bristol.gov.uk/residents/libraries-and-archives/library-online-resources

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Information on online resources we subscribe to, which you can use free of charge.
Library online resources
If you’re a library member, you can use most

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Story in Nature - Tree Council’s Young Tree Champions

# data[].attributes.attachment_link.description
Our annual Story in Nature competition, in partnership with The Week Junior Science+Nature, allows young people to express their love of trees and nature through writing. Whether you write a poem or a piece of prose, fiction or non-fiction, we want to know why nature is important to you.

# data[].attributes.attachment_link.title
Story in Nature - Tree Council’s Young Tree Champions

# data[].attributes.attachment_link.description
Our annual Story in Nature competition, in partnership with The Week Junior Science+Nature, allows young people to express their love of trees and nature through writing. Whether you write a poem or a piece of prose, fiction or non-fiction, we want to know why nature is important to you.

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The Home Energy Team: Centre for Sustainable Energy (CSE)

# data[].attributes.subject
The Home Energy Team: Centre for Sustainable Energy (CSE)

# data[].attributes.body
General advice on energy use in the home,staying warm and keeping on top of fuel bills

Tel: 0800 082 2234

home.energy@cse.org.uk

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CSE supports people and organisations to tackle the climate emergency and end cold homes. Our free energy advice changes lives.

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Support for young people aged 16 to 25 facing homelessness

Tel: 0117 317 8800

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Helping young people to reboot their lives | 1625 Independent People

# data[].attributes.attachment_link.description
We are a charity that works with young people who are homeless, leaving care, or at risk of homelessness in the South West.

# data[].attributes.body
Advice on housing and financial options for families with children facing severe poverty/homelessness because they have no recourse to public funds.

Tel: 07963 509 044

# data[].attributes.body
Offering navigating services and advice to Disabled People.

Specialisms include Disability Benefits (AA,PIP,DLA & ESA)

Tel: 0117 947 9919

Email: navigators@wecil.co.uk

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Home - WECIL - Supporting Independent Living

# data[].attributes.attachment_link.description
WECIL is an award winning, user led organisation supporting Disabled people to live the life they choose.

# data[].attributes.body
To help buy fruit,vegetables and milk if you're on a low income,pregnant or have a child under 4 years old.

0300 330 7010

healthy.start@nhsbsa.nhs.uk

www.healthystart.nhs.co.uk

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Applying online

If you get Universal Credit, you can apply online if:

you're more than 10 weeks pregnant or have at least one child under 4 years old

your family's monthly 'take-home pay' (also called 'earned income') is £408 or less from employment

If you get Child Tax Credit, you may be eligible for Healthy Start if:

your family's annual income is £16,190 or less

you do not get Working Tax Credit

Most people who get Child Tax Credit can apply online. You can apply online if you're either:

more than 10 weeks pregnant and have children under the age of 4

not pregnant but have children under the age of 4

If you're more than 10 weeks pregnant and have other children who are all aged 4 or older, you'll need to apply by email or phone.

To apply online, you'll need your:

name

address

date of birth

National Insurance number

baby's due date (if you're pregnant)

benefit award letter if you're over 18 - make sure you enter the exact details shown on your benefit award letter

Make sure that your details are up to date with HMRC or DWP - you may wish to contact them to check or update your details before you apply.

Applying by email or phone

You can apply by email or phone if you're more than 10 weeks pregnant, or have at least one child under 4 years old, and get either:

Income Support

Income-based Jobseeker's Allowance

Pension Credit (which includes the child addition)

You can also apply by email or phone if you're more than 10 weeks pregnant and either:

under 18 years old and not getting any benefits

getting Income-related Employment and Support Allowance (ESA)

If you get Child Tax Credit, you'll need to apply by email or phone if you're more than 10 weeks pregnant and have other children who are all aged 4 or older.

You can apply by either:

Phone lines are open 8am to 6pm Monday to Friday (except public holidays). Find out about call charges (opens in a new tab).

If you're not a British citizen but your child is

You might be eligible for Healthy Start depending on your immigration status.

You can get Healthy Start if all the following are true:

Your biometric residence permit (BRP) or your online immigration status (opens in a new tab) will say if you cannot claim public funds. You might also have a letter from the Home Office about it.

To apply for Healthy Start, ask for an application form via email. Only use this email address if you think you cannot claim public funds because of your immigration status.
Healthystartclaim@dhsc.gov.uk

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If you get Universal Credit, you can apply online if: you're more than 10 weeks pregnant or have at least one child under 4 years old your family's monthly 'take-home pay' (also called 'earned income') is £408 or less from employment If you get Child Tax Credit, you may be eligible for Healthy Start if: your family's annual income is £16,190 or less you do not get Working Tax Credit Most people who get Child Tax Credit can apply online.

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Independant Advice and guidance to assist asylum seekers move through and understand the asylum process.

Tel: 08088010503

Email: ASCorrespondence@migranthelpuk.org

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Charity supporting asylum seekers, refugees and victims of human trafficking and modern slavery

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Advice and support including help with your house,money or asylum claim.

Contact by email,phone,text or WhatsApp.

Leave a message with your name, number,language you speak and if you need an interpreter.

07526352353

advice@bristolrefugeerights.org

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Welcome Working together with asylum seekers and new refugees in Bristol Safety - providing a safe place to be Solidarity - strengthening communities, facilitating social engagement Action for Change - protecting and promoting human rights News Twitter Facebook Blogspot [asylumseekersinbristol.blogspot.co.uk]]...

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Protect our Living Legends: Sign our Petition - Woodland Trust

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Most of our oldest trees are not legally protected. We're urging governments across the UK to change that. Add your voice to our call for improved laws.

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Marmalade Trust - A visit on Christmas Day

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Marmalade Trust - A visit on Christmas Day

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Christmas Cheer referral form | Marmalade Trust

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Make a referral today! We don’t want anyone to spend Christmas Day alone if they don’t want to, so we invite them to join us for a free festive lunch on the big day, or a doorstep visit. Those who join us (members) are those who feel particularly lonely and isolated this year, for example, a person of an older age who may have no family or friends around. Everyone is made to feel part of the Marmalade family!​

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As Lady Eve Balfour, founder of the Soil Association, believed - the health of soil, plant, animal and man is one and indivisible.

It sustains us, captures carbon, provides a home for billions of organisms and can help defend us against flooding and drought, but too often we're taught to think of it as dirt! As a result, many of the world's soils are now in crisis - degraded and eroding, often as a result of intensive farming practices.

The good news is that, by changing the way we farm and eat, we can help protect our soils, for generations to come.

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As Lady Eve Balfour, founder of the Soil Association, believed - the health of soil, plant, animal and man is one and indivisible. It sustains us, captures carbon, provides a home for billions of organisms and can help defend us against flooding and drought, but too often we're taught to think of it as dirt!

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Parent/carer support service in Bristol, providing information and support for parents of autistic children, with or without a diagnosis.

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Anyone in a mental health crisis can now call 111 and receive support. The 24/7 service is available for people of all ages, including children, who are in crisis, as well as family and loved ones. 

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Anyone in a mental health crisis can now call 111 and receive support. The 24/7 service is available for people of all ages, including children, who are in crisis, as well as family and loved ones. 

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Call 111, select the mental health option and speak to a trained mental health professional.

Information: https://www.england.nhs.uk/2024/08/nhs-111-offering-crisis-mental-health-support-for-the-first-time/

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NHS England » NHS 111 offering crisis mental health support for the first time

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Millions of patients experiencing a mental health crisis can now benefit from support through 111, the NHS has announced today.

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NHS crisis line, open 24 hours, daily - 0800 953 1919  

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NHS crisis line, open 24 hours, daily - 0800 953 1919  

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Samaritans Listening Service, open 24 hours daily - 116 123 or (Bristol) 0117 983 1000

Bristol MIND Line (Listening Service) - Open Wed-Sun 7-11pm - 0808 808 0330

Shout (support) - Open 24/7 - Text: SHOUT to 85258

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Children and Young People’s Network Bristol

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The Children and Young People’s Network is for any professional whose work impacts children and young people in the Bristol area. Bristol Play and Youth Alliance run the Children and Young People’s Network.

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What do you need help with? Short-term need, Short-term, financial difficulty..

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Eight week course. Weekly emails with a video, resource and local story about:
- planning your space
- night gardens
- pollinators
- water and ponds
- soil health
- chemical-free food growing and gardening
- wildflowers and mini meadows
- the importance of green corridors and community power.

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Team Wilder wildlife gardening course sign up | Avon Wildlife Trust

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Be part of Team Wilder and help bring back wildlife locally. Receive weekly emails about planning your space, night gardens, pollinators, water, soil health, food growing, wildflowers and the importance of green corridors and community power on this free 8 week course.

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Our Well-being in Nature sessions provide the opportunity to experience the countless benefits that a greater connection with nature can offer, as well as the chance to meet others and even make new friends within a safe and supportive group environment.

Connecting with nature has been shown to: help to enhance our mental health and emotional well-being; have a soothing effect on our senses; improve concentration levels, memory recall and problem-solving skills; plus release tension held in our muscles and joints. The natural world really does possess the amazing potential to have a positive impact on our bodies and minds and enhance the quality of our lives.

Well-being in Nature at Stanley's Garden

We run weekly sessions at Stanley's Garden, a beautiful community space situated in Worle, North Somerset. This garden has been designed to offer a place in which members of the local community can relax, re-energise and enjoy the outdoors, as well as taking up opportunities to learn new nature-based crafts and gardening skills.
We offer two different types of Well-being in Nature sessions at Stanley's Garden, which both run on a Tuesday and are free of charge:
The morning session welcomes older people living within the community who have received a recent dementia diagnosis or who are living with the early symptoms of dementia. The group also welcomes those who support them e.g. relatives, friends, carers etc.

The afternoon session is designed to support older people living within the community who are experiencing difficulties with their mental health e.g. anxiety, low mood, social isolation.

Stanley's Garden is fully accessible and has the advantage of on-site parking. There is also a shelter for when the elements are against us, and access to toilet facilities nearby. Refreshments are provided in each session (as a cuppa and a biscuit always seems to taste nicer when enjoyed outdoors!).

Well-being in Nature at Care Homes

We can also bring our Well-being in Nature sessions to you and your residents in Care Homes. The perfect way to allow residents to experience the garden in a different way, activities include nature-based crafts, multi-sensory experiences and reminiscing on spent time in the natural world.

To find out more about our Wellbeing in Nature sessions for Care Homes, please visit this page.

To find out more, or to register your interest please contact Julie via email julie@aliveactivities.org or call on 0117 377 4756

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Connecting with nature has been shown to: help to enhance our mental health and emotional well-being; have a soothing effect on our senses; improve concentration levels, memory recall and problem-solving skills; plus release tension held in our muscles and joints.

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A place of welcome for all. A vibrant, active, and welcoming community. Come for coffee, stay because it feels like home.
378 Speedwell Road, Bristol, BS15 1ES.

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The Beehive Centre is a fully accessible community hub and meeting place. We aim to reduce social isolation and loneliness in the community by providing a wide range of high-quality activities, for mixed ages and abilities, to promote positive health and wellbeing, and help people to feel more connected to their community - both in the centre and out in the local area.

We provide our own free/low cost daily activities that have been designed with older people and disabled people in mind. These activities are open to everyone and are fully accessible. We also hire our spaces to other local groups who provide regular community activities and events.

There is so much going on at The Beehive Centre!

When you come along to an activity you will be welcomed by everyone, and will be joining a strong, vibrant and supportive community.

We are always looking to develop and grow our community, and are keen to work in partnership with like-minded people and groups - so, if you have an idea for a new group or activity, we'd love to hear from you.

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Beehive Centre - Fully Accessible Community Centre

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The Beehive Centre is a fully accessible community hub and meeting place. We aim to reduce social isolation and loneliness in the community by providing a wide range of high-quality activities, for mixed ages and abilities, to promote positive health and wellbeing, and help people to feel more connected to their community - both in the centre and out in the local area.

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MEADOW VALE COMMUNITY CENTRE SPEEDWELL, BRISTOL

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MEADOW VALE COMMUNITY CENTRE SPEEDWELL, BRISTOL

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Meadow Vale Community Centre was recently featured in The Bristol Post within an article about Speedwell. If you missed it you can catch up with the online version here:…

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Volunteer Bristol Closing date: Saturday, 31 December, 2022 - 22:45

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MyImpactPage - Application Form - Parks Volunteer Programme

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We will only use the information you input to this system for volunteering in Parks purposes. We want to highlight and measure the value of volunteers across the city, which means we may report on the activity of volunteers as a group, area, individual or city as a whole.

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Services we offer What to do in a crisis Are you a victim-survivor of rape or another sexual offence?
Have you ever reported the offence to the police?
Do you want to give feedback on your experience with the police? FEEDBACK FROM

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This policy outlines how we collect and make use of your information, and how we protect your privacy and your data rights.

We are registered on the Information Commissioner's Office Register; registration number Z586469X and act as the Data Controller when processing your data.
How do we collect information?
This site uses cookies: small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. Womankind cookies collect information about your usage of our website, and help us to know how many people access the website and how often. The statistical data we collect about website browsing patterns is totally anonymous and cannot be used to identify you as an individual.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the 'About Cookies' website which offers guidance for all modern browsers.

Sometimes we need to collect some information from you in order to be able to answer your query or provide you with a service. For instance, when you fill out one of our forms, on this website or on paper, you will be asked to provide certain information about yourself including name and contact details. We may also collect information about you from emails or letters you send us.

Womankind collect and use your personal information to provide a service to you and to also improve our services. We only ask for information we need. We always let you decide what you're comfortable telling us, explain why we need it and treat it as confidential.

Womankind handle and store your personal information in line with data protection laws. Your information, correspondence, and notes are stored in a secure case management system. Some of your information might also be kept within our secure email and in paper records which are securely locked away.
What kinds of information does Womankind collect?
Womankind only collects information that we really need to provide you with a service. This could include:

Name and contact details

Date of Birth

Information about health conditions, medication, or your GP

Next of Kin

Information about your employment or financial status

If you want to leave us a legacy we might need information about your next of kin or your lawyer

'Equalities' Information (such as your gender, ethnicity, sexual orientation, religious beliefs and health conditions or disability; sometimes you can choose 'prefer not to say')

Details of other professionals involved in your support

Any other personal data you choose to share with us
Helpline Webchat

Our helpline Webchat is private and confidential. We do not ask for any personal information, and your chat transcripts will not be stored. Like the website, our chat platform may collect some information about usage, but this cannot be used to identify you as an individual.
Telephone Helpline

Our telephone helpline is also private and confidential. We do not ask you for any personal information when you call us, and do not have access to your phone number.
How do we use your information? Womankind will only use your information in ways that are lawful. There is more information on Lawful Basis towards the end of this document.
We will use your information in order to be able to provide you with the service you have requested (e.g. counselling, befriending, group therapy or a call-back on our telephone helpline if you choose to leave us your number).

If you have given your explicit consent, we may use your information to contact you by post, telephone, email, or text message for your views on our services; to notify you of important changes or developments to our services; and to let you know about other products and services which we offer which may be interest to you. You may withdraw this consent at any time by contacting us.

We will never send unsolicited emails to personal email addresses. Clear unsubscribe links can be found at the end of all our emails.

Unless required to do so by law we will not otherwise share, sell, or distribute any of the information you provide to us without your explicit consent. You may withdraw your consent at any time by contacting us.

Aggregated information on the usage of our site may sometimes be passed on to third parties for analysis purposes, but this will not include information that can be used to identify you.

We may also use and analyse the information we collect so that we can administer, support, improve, and develop our services. For instance, we may use your feedback and the equalities information we gather from you to assess whether we are meeting the needs of a diverse group of women.

We value your autonomy and privacy and will only use personally identifying or sensitive information with your consent, unless in exceptional circumstances (See our Confidentiality Policy).
What about security?
We process and store your information in line with the General Data Protection Regulation (GDPR), which came into force in May 2018.

We employ industry standard security measures to protect your information from unauthorised access; unlawful processing; accidental loss, destruction, or damage. We will retain your information for a reasonable period or as long as the law requires.
Your rights to your information
You are entitled to see all the information held about you, and you may request changes to ensure the information is accurate, up to date, and relevant.
The Lawful Basis for using your information
We will only collect and use your information in accordance with one of the following Lawful Bases:

Consent: the law allows us to collect and use your information where you have consented (given your permission for us to do so).

Contract: in some cases we may need to collect and use your information in order to fulfil a contract with you. This basis is more likely to apply to people volunteering or working with us.

Legitimate Interest: the law also allows us to collect and use information if it enables us to offer a better service. This could mean using your information in order to give you support that's tailored to your needs, or analysing it in order to improve our services generally.

Vital Interest: this basis allows us to use your information, without consent if necessary, when we believe that someone is at risk of significant harm or death. See our Confidentiality Policy to find out about the situations in which we would have to use your information without your consent.

Legal Obligation: there are cases in which the law would obliged us to collect or use your information, for instance if that information were required by a court or regulatory body like the Charities Commission - again, potentially without your consent. See our Confidentiality Policy.

Public Task: this basis allows us to collect information to help us carry out tasks in the public interest.

How Long We Keep Your Data

Womankind only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

We will normally keep all of the information for 7 years from when our work comes to an end. This is to comply with our legal obligations and our insurer's requirements, and in case we need to review the work we did for you. After that time it will be securely destroyed unless we have a legitimate reason to keep it.

Lodging a Complaint

Womankind only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws.

If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to complain to the person responsible for Data Protection.

If you are not satisfied with how your complaint has been dealt with, you have the right to lodge a complaint to the supervisory authority: Information Commissioners Office https://ico.org.uk/

Contact details
The Administrator
Womankind
3rd Floor, Brunswick Court
Brunswick Square
Bristol BS2 8PE

Email: info@womankindbristol.org.uk

Telephone: 0117 9166461

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Womankind supports women in the Bristol area with professional counselling, group psychotherapy, befriending and a helpline service. Womankind is an established charity that is run by women for women. We help hundreds of women every year to improve their mental

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Or you can watch the short video below. After you watch the video, you will be able to sign up for access to the Parents for Future UK online community, details of our 30+ local groups and campaigning spaces.

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Bristol's community climate action plans

A key element of the Community Climate Action Project is the coproduction of community climate action plans which respond to both social and climate priorities. The plans are developed through community engagement with diverse communities across the city.

Bristol's community climate action plans were developed in neighbourhoods experiencing inequality and disadvantage, along with the communities of Disabled people and refugees in the city. Leading climate action at a community level provides opportunities to improve the lives of local people and ensure the needs of Bristol's diverse communities are better represented as the city responds to the climate and nature crises.

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Community Climate Action - Bristol Climate & Nature Partnership

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We're Bristol Climate and Nature Partnership, a unique network united by one vision: a zero-carbon, nature-rich, socially just future for our city.

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Get involved with new actions and meetings

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The Hillfields Community Climate Action was launched at our Summer Event this year. We spoke to hundreds of residents about the project and ways of getting involved in different projects in…

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Make Space for Girls is a charity which campaigns for parks and public spaces to be designed with teenage girls in mind.

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Let’s Get Out There has been designed by This Girl Can with the aim of getting more women active outdoors.

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bristolfairrentingcampaign@gmail.com

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Use your voice and sign our manifesto for urgent change Bristol’s unfair private renting system is driving poverty and homelessness and breaking up our communities. Bristol renters can’t keep up with this city’s expensive and rising rents. A lot of us are living in poor and unsafe conditions, and we aren’t able to challenge landlords or letting agents who fail to make repairs, because we are at risk of rent increases and eviction.

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View officer details, policing priorities and events for this area. You can also contact the Neighbourhood Beat Team who patrol the area.

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https://www.avonandsomerset.police.uk/report/

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Road safety concern or street improvement - Bristol City Council

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Road safety concern or street improvement - Bristol City Council

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Report issues or concerns on:

Problematic Parked cars

Speeding

Road crossings

"Rat runs"

Cycling infrastructure issues

Pavements

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How to tell us about road safety concerns and suggest street improvements, what happens after you tell us. Coronavirus: use our COVID-19 transpor

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Borrow useful Things for your home, projects and adventures. Affordable. Convenient. Kinder to the planet.

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Kingswood Community Transport | Transport for the Community

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If you are struggling to manage your money or are facing financial challenges, there is advice and support available to you.

Use Bristol City Council's benefit calculator to find out if you can claim benefits- you may eligible for extra money- https://bristol.entitledto.co.uk/home/start

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Free legal advice for housing issues and more

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We offer free legal advice, casework and support if you live in Bristol and beyond, for housing, welfare benefits, discrimination, problems at work, family disputes and tribunal appeals.

Find out more

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Free legal advice in Bristol and beyond - Bristol Law Centre

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Shelter - The housing and homelessness charity

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Shelter believes everyone should have a home. More than one million people a year come to us for advice and support via our website, helplines and national network of services.

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Housing Matters - Advice, Support and Advocacy in Bristol

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Housing Matters – Advice, Support and Advocacy in Bristol. Free, independent, confidential housing support to anyone in and around Bristol.

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Report a crime or incident, such as an accident on the road, lost and found property, or anti-social behaviour.

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Provides free courses to improve your confidence and skills for life and work including English, maths and digital skills

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Find and sign up for courses to build your skills and confidence, including Future Bright.
We help adults with few or no qualifications to gain skills and