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Seems to be relatively able to maintain revenue above costs because of negotiating power over customers

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TT initially only had knowledge from the point of view of a customer and not the commercial, contractual and operational knowledge as a supplier.

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Limited experience as a toll processor, so harder to charge correct prices to ensure sufficient margin is obtained

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Complex problems sometimes arise which can lead to increase costs and pressure on margins

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Initially had a range of issues which took considerable advisory and management time to identify and organise. Suggests if new issues arise in future TT may not know how to fix straight away due to this division still being a new aspect to the business

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TT have experience as a toll processing customer

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TT have experience as a toll processing customer

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This provides some background on how the process works, contracts etc

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The first contracts entered into were "too generous" and the price agreed was too low, this may lead to onerous contracts if costs increase and the term of the contract is long.

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with experience TT's estimates became more reflective of the cost of TP operations.

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Poor fruit from a customer could lead to inability to meet other contracts and loss of reputation

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Purchased equipment at a discount for £7m rather than the full original cost of £20m

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Purchased equipment at a discount for £7m rather than the full original cost of £20m

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As high levels of infrastructure are required in this industry which is seen as a barrier to entry, new entrants may choose to use TT's TP facilities increasing business opportunities in this area

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Are they able to repay the loan/meet loan covenants?

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This encourages TP customers as TT have a good reputation in the market and their technology should be quite up to date

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No need to stay local - logistics costs may increase but could be recovered in the fee

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TP customers can be significant credit takers using the TP arrangement as a cheap form of short term funds

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TP customers can be significant credit takers using the TP arrangement as a cheap form of short term funds

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gross profit margin has stayed constant at 43% over 2014 and 2015 and revenue has grown by more than 124% during 2014-2015.

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Ensures management time is not taken up to greatly while allowing the department to develop expertise over time, Paul Klakter leads.

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Offered 60 day credit terms originally which worsens working capital and is noted that TP customers can be significant credit takers

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Could be helping competitors in the juice industry and then presents a self interest threat re quality provided

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If customer cannot pay then have to find a way of disposing of product as limited resale of the product made specifically for that customer

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If customer cannot pay then have to find a way of disposing of product as limited resale of the product made specifically for that customer

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Estimates used for processing and toll contract costs at 20% & 10%. May price TT out of some work but may not be high enough in the fee for others

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with paperwork relating to transport of fruit through Turkey and across its borders. Delays in transport could lead to delays in other aspects of business

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They managed to get the tech required at a reduced price initially due to a competitor going out of business but future technological upgrades may not be as affordable

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Dax specialises in negotiating prices with supermarkets - was able to negotiate a price with supermrkets that was atleast 20% higher than the equivalent price for Jat grapes.

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Dax could demand higher agent fees in future if this division becomes more successful

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This investment may increase productivity and efficiency as well as capacity. Building could also be increased if needed - Currently only utilise spare capacity.

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Fees set in advance based on estimates and so no unexpected costs can be passed on to the customer and must be absorbed, affecting margins

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Kadar used local agency to ensure quality control and obtain official quality document required. TT noticed inconsistencies in this doc - may mean quality checks are not being done to TT's standard - can have a knock on effect which can lead to reputational damage if customers are not happy with the quality

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A customer could supply contaminated fruit which could then contaminate other customers or TTs own fruit.

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Improving margin at 43.1% for 2015 may be an opportunity to increase the TP mix of sales to shift towards higher margin activity.

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Customers requests requires plenty of knowledge

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Customers requests requires plenty of knowledge

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Often requests/ orders will vary from customer to customer, which requires flexibility and a huge amount of technical experience/ knowledge, if they are to do a satisfactory job.

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Popularity increasing therefore future expected growth.

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Popularity increasing therefore future expected growth.

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due to the fact customers pass over cost efficiency and expertise.

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Ensured on every batch and ay poor quality produce removed to ensure top quality apple juice.

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Any of those suffering from cashflow issues will likely result in the juice being disposed of and written off. I.e. their product cannot be passed over to another customer.

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Any spare capacity of the Toll processing could result in new products/ efficiencies made elsewhere in TT.