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Help the field define "student experience" -- It strikes me that we may need to help the field agree on a definition and perhaps some casemaking to bring others into the big tent about why this work is important.

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Could have a “certification” or microcredentialing targeting faculty and/or professional development

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Identify institutions that have made public commitments to racial equity and antiracism work and explain how these institutional practices will help to address those commitments

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Define and standardize metrics on student experience that can be normalized across institutions

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Strategy really depends on the kind of institutions you're talking about. R1s vs. community colleges. Those struggling with enrollment vs. not. What role can HE associations play to discuss, track, then incentivize? Did you read the EdSource article about how SF State is trying to get students back?

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Join into our SEA Change member community. There is scaffolded guidance to address full systemic assessment. There is an opportunity for broad public recognition of this work including by the faculty who are some times part of the problem. The incentive structure promotes continuous improvement as institutions move from Bronze to Silver to Gold SEA Change awards. Recognition is "time limited" in that awards are good for 5 years and required re-applying to remain or advance to the next level. Assessment work is "law attentive."

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storytelling - publish some case studies/stories that can be used to build the case and make people aware of this work.

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Through RCM funding and sharing proceeds resulting from retention

also use departmental level visualization tools so that departments can look at one another wrt dfw, retention, survey scores/responses

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+1 to what Denise mentioned--i.e. we're looking to reform higher education and what it values as a whole. From experience, I haven't seen anything resembling robust professional development and/or training for faculty before they're allowed to teach. Professional development that centered teaching or caring about student experience at all would be a big step forward.

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Attach to broader institutional transformation initiatives.
We've learned (through our Frontier Set initiative and other efforts) that initiatives that thread together related efforts under a common framework--and supported by critical institutional capacities like IR, strategic finance, and IT--are better received and can produce longer-term buy-in.

We call out "student experience" explicitly in our definition of institutional transformation:

Transformation is realignment of an institution’s structures, culture, and business model to create a student experience that results in dramatic and equitable increases in outcomes and educational value.

Institutions transform by integrating evidence-based practices that create inclusive and coherent learning environments and leveraging a student-centered mission, catalytic leadership, strategic data use, and strategic finance in a robust continuous improvement process.​

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A national network - question I have is the composition. Institutions (with clear buy-in from the President/Chancellor). But it feels like you might also want some commitment from the state if scaling/funding is the goal.

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Dan G - integrate questions into standard climate surveys

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Dan G - integrate questions into standard climate surveys

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bunch of "standard" highly used instruments... would have thought they'd be open - at least some of them

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Provide and promote a package of resources for institutional administrators that makes it clear and simple to support and incentivize faculty to center student experience.

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The work is very much like assessment of student learning, faculty need to see the value and impact. When faculty see that, they commit to the work and become advocates. Those advocates then convince other faculty through evidence and experience.

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The work is very much like assessment of student learning, faculty need to see the value and impact. When faculty see that, they commit to the work and become advocates. Those advocates then convince other faculty through evidence and experience.

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DG create practice networks from amongst participating institutions

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DG create practice networks from amongst participating institutions

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interesting literature showing how network members hold one another accountable in ways that drive outcomes...

could see ways of moving this at the institutional and/or disciplinary levels

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Identify "institutional readiness" factors and build different onramps into the work

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Continue building evidence base with high quality RCTs or other quasi-experimental methods

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Dan G - invite systems and/or organized consortia to participate

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Dan G - invite systems and/or organized consortia to participate

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again, the entry level and costs are low and the outcomes good... i would have thought you'd get a good response

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We are working on creating a national network of college administrators to better support student veterans and Military students, and we can certainly push them on this student belonging piece.

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Click on the "+" sign on the bottom right of the screen.

Type your name in the top line (where it says "Subject").

Type your idea about institutional scaling or tools in the body part ("Write something beautiful...").

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Institutional and/or systems scaling idea here

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Develop a network of college presidents who will prioritize a focus on student experience and create structures and pathways by which good practices can grow campus-wide.

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Create a national network of faculty who are leading efforts to focus on student experience on their campuses.