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https://youtu.be/VXfDtAIs7pE

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SIEP 1 I PPNJ Tours & Travel I Nor Afina

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Start working at 8.30 am

double cheque the details of finance part and make sure it is balance (gst)

filling the document of financial department

fax a letter to a customer

make an interview video with the general manager

end of intership

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Start working at 8.30am

Make a luggage tag for customer trip

Make a follow up to Bayview Langkawi for asking did they get our email for asking a contract rate

Filling the document of marketing department

Filling the document of official receipt

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Start working at 8.30 am

Filling the document from march to june

Searching a hotel in Pangkor Island for next grouping customer

Follow up all the hotel and request for contract rate

Filing document payment voucher

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Start working at 8.30 am

Follow up with Miss Su Executive tourism (marketing) for comfirmation the calculation prices of trip to TGG and the itinerary

Miss Su approve the work that I have done, next step, make a itinerary in words then print.

Fax to the customer to make an approval & tell about the payment.

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Start working at 8.30 am

I have given a task which is handle a trip to Terengganu (TGG) 3days 1night

Make a calculation for budget expenditure and actual expenses

Do a research interesting places in Terengganu

Searching for the best prices of hotel 3/4 star

Make a itinerary from beginning journey to the end

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start working at 8.30am

follow up PPK Simpang Lima for cheque reject

double check gst

learning how to calculated budget expenditure and actual expenses

Filling the payroll from april till june into file payroll

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Start working at 8.30 am

Go to Hong Leong Bank to bank in cheque

After that, attached the document and filling into finance department

check the document of name list ensure the passport number, name and other information are correction

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Arrived at PPNJ Tours & Travel Sdn Bhd at 8.20 am and wait  for the other stuff and the manager

Introduced myself with the Assistant General Manager (Madame Norfadzilah Binti Bachok)

Madame Ila briefing about the company, scope of job and then introduced me to the other employee.

Working hour start from 8.30 am to 5.30 pm. Break time will be at 1.00 pm to 2 pm.

Before they give me a task, madame Ila give me a company profile background to read and get know about the company.

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Arrived at 8.20 am. Start working at 8.30 am.

Study a marketing file which is the process of itinerary programs

-          3days 2night in Kuching, Sarawak

-          4days 3night in Ho Chi Minh

-          9days 7night in Turkey

-          4days 3night in Lombok

Double check the name, ic, number of passport of every each customer on the list.

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Start working at 8.30 am.

Key in the list customer on the trip to Turkey

Know additional info that above 15 customer on trip will provide tour leader, less than 15 will not provided. If they want, it will be charged.

Learn how to calculated the allowance tour leader inbound and outbound.

Study the process of itinerary programs in Tawau dan Semporna.