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Borang B

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Truly Travelmart Tour & Transport Sdn Bhd

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Truly Travelmart Tour & Transport Sdn Bhd

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My LI is officially end

Eventhough everything is not going as been planned, but this pandemic season taught me more than I need

Highly thanks to all my officemate, this yearI have suprise on my birthday after forever not celebrating it. I really appreaciate all the kindest and our happy and funny moments.

Evetho, they surprising me with a CHOCO cake, the occasion was very meaningful to me. P/s i cant eat chocolate but have to for not upsetting their effort to surprise me🌸💕

Love❤️

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My practical period is end very soon

and try to reach my sv for update, and discussing on my case study (report) and get all the important document at the office

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Still in MCO and Selamat Hari Raya💕

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Almost a month (Ramadhan)
Still no update for me to come for work
Outdoor/travel/working are strictly prohibited

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2 weeks have been past, but the virus is still active out there

Since Sarawak is unimagingly big and have 14 division, We are prohibited to travel out of the division.

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Waiting for 2 weeks to be end....
No work have been set up on me

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Half day working since governement have been announced for MCO and lock in for 2 weeks

My Boss gave me some face mask and advice me to stay away from everyone on my way back to my hometown.

Office is following the order and closed as have been asked

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We discussing on everyday update for Covid19 situation
For everyone safety, stay clean and wear face mask is a must

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My routine is came earlier than anyone and waited for the office to open.
I felt it was my job to do so, since they've been too nice to me. I felt guilty that ive do much to help them when they faced the worst situation during refunding in this pandemic season

Fight to do their best on company rights and customer rights make me more sad. I alwakys thought on how can i help instead of watching and heard their heart felt🥺

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Still on mu duty day, ive been helping my colleagues to sort some stuff
- As a practical student, even ive not give so much work, but i still observe on how they do their work everyday.

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Going to work as usual, and have some briefing due to some unexpected situation.
- I have been put as a on-call person on this pandemic season
- To lessen the contact between person, my sv/boss set a schedule for everyone to follow, there will be 2/3 person each day for on duty.
- I have been set on duty on monday - Wednesday🥰 only

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H O L I D A Y🤎

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- I have asking my leave day for 4 days and going back to my hometown and my boss had approved it
- I starting to do my report for today instead of doing some office stuff
- Before working hours end, my colleagues had a surprise birthday celebration without my consent and I really appreciated the effort by them.
Those is our picture together for the first time❤️❤️❤️❤️

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- We have a whole day free time
- Grab the opportunity to ask some of my question to add on in my report
- Sharing session goes well💕

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- Glimpse reviewing for monthly agenda
- Doing my last preparation for presentation
- Have anice explaination on what I have been studied on

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-A half day working hours
- Continue studying for the presentation

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- My office prepared a surprise birthday party to one of my colleague and we celebrate it as simple as we could
- Settling with some problem causing by the customer
- Studying some cases under the Tourism Act 1992 ( Refunding)
- Self preparing to present to the supervisor

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- Reach earlier than everyone and do some personal stuff
- Having a nice conversation with all the staff
-Sharing session

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-We are having a meeting for the March agenda
- Helping the staff to organized the data
- Reviewing some tour packages tentative

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Due to virus outbreak all over the world, the company tend to faced the refunding and cancellation from their customers. Almost everyday, they need to handle those issues, fight for the refunding, customer desire and stuborness.

So, I've been asked to study about the Act in Tourism for any refunding issues.

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- Help the accountant with her payment voucher

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-Its saturday and we need to came for a half day work hours

- Arranging the payment voucher with the company accountant

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-Arrive early at the office and have some conversation with all the colleagues
- They asked me to translate their chinese package booklet to english
- Having a lunch together
- Continue the task given

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- having a small discussion from UMK Sap senior that work here in the company
- Make an observation on company activities

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- A few customers come and discuss on some payment policy issues and the staff handle it with care.
- I continue to do some trivial task since there was not much to do
- I believe that, those trivial task is a good thing to learned since it was a basic thing to do before we manage to handle the big with risk task.

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- The staff teach me on how to communicate in chinese, since most of the customer were chinese and all of the staff is chinese as well.
- I helped them on trivia worked since there was no worked to do.
- I learned on how to manage such a fussy customer and how they handle it

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- Arrived on 830 am as the company start their business hour
- Waiting for the other staff and my supervisor arrived
- Greet all the staff, there was 5 staff in the company
- The staff ask me to help them to organized the invoice resit by monthly

The staffs were friendly and available to ask for a questions. The vibes is positive so far🌸