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A Patient Experience Wall would not be complete without our Margie. She is the best and brightest example of someone who lived and breathed Patient Experience. She loved to serve our patients and all of us who knew her strive to live up to her beautiful example every single day.

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I love being part of the Patient Experience Team at Moffitt knowing that what we do helps patients feel safe and taken care of! The heart and passion that our team has is truly inspiring!

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It has been a honor and pleasure to be part of the Patient Experience team for 20 years.   It is very rewarding to assist patients and caregiver each day.

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I love having the opportunity to help the patients and families we serve in my work at Moffitt every day as part of the Patient Experience Team.

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Patient Experience to me is treating all of our patients with respect and kindness. I am very passionate about the cancer community and I enjoy going above and beyond to meet their needs. I enjoy listening to their stories and being part of our patients care every day. ❤️

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PEX means helping any way we can!

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I am honored to be a part of the Patient Experience movement at Moffitt.  It is a rare privilege and profound responsibility to serve our patients and their caregivers, at a pivotal time in their lives.  Every day I am impressed by our team members and the belief that we can always do more to support and comfort our patients…and each other.

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I am blessed to be a part of a wonderful team that helps bring kindness and consideration to our very special patient population.

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To me Patient Experience is a great and unique opportunity to make a positive and lasting impression during a patient's journey here at Moffitt. I feel honored to be part of this awesome team.

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The experience is what matters! The patients battle, is our battle and we fight it together. So thankful to be apart of such a great group of caring individuals.

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I work in Moffitt's Patient Library and Welcome Center and I absolutely love being a part of the patient experience. It's so meaningful to be able to offer resources and support for patients and their loved ones on a daily basis. I never would have believed I'd be so lucky to work with so many wonderful and caring people.

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Creating a meaningful experience means nurturing authentic connections with our patients and each other. The entire team here at Moffitt is committed to that, and it shows. I am so proud to be a part of this amazing organization, and the Patient Experience Team!

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I love being a part of the Patient Experience Team because it is so rewarding to know we can make a difference during a patient's journey at Moffitt.

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Patient Experience to me is serving others with kindness. I love having the opportunity to help and connecting with patients and families every day. I am grateful to be part of the Patient Experience Team!

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A positive patient experience takes all of us doing our part. Through teaching the Moffitt Promise, I hope I am helping to make the connection for others that our own wellbeing and the health of our teams has a big impact on the patient experience.

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I am so proud and blessed to work at Moffitt Cancer Center "My second home". I feel proud of the work that I do, the person I am and the difference I make every day for our patients.

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Every day we have the privilege and the honor to be part of Moffitt’s amazing mission. Being part of the Patients Experience gives us the chance to touch someone's life to make their day and their journey a little brighter. To smile, to say a kind word, to connect with someone this is a gift that we have been given.  Even on our busiest days let’s not take that for granted. Let’s truly be present for the people that need us the most for our Patients, their families and for one another. Each Moffitt employee truly is the heart of Moffitt We are the Patient Experience thank you for making a difference!

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Every day when I come to work I get the chance to make a difference in someone's life...a patient, caregiver or fellow team member. How great is that?

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Being a part of the Patient Experience here at Moffitt has given me a profound sense of meaning and purpose in the Infusion Center.  I am in awe at the rare and prizable perspective that patients walking through cancer are willing to share with me.  I have been gifted with nuggets of wisdom to last a lifetime!

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Working at the Red Information Desk has given us the opportunity to always interact with patients and loved ones. We find it rewarding and a pleasure to know that we make a difference in the lives of both patients and those we are fortunate enough to assist on a daily basis.

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MKC Team - Jennifer, Jill, Jolie, Jorge and Kimie

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MKC Team - Jennifer, Jill, Jolie, Jorge and Kimie

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'An individual can make a difference... a team can make a miracle.'

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Helping and walking alongside our patients and their families during their journey is a privilege to me.  I admire their courage, their tenacity, and their will.  Their comfort and the lessons I learn from them are my reward.
Happy Patient Experience week to all our amazing team members who every single day live and breathe the Moffitt Promise!

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I feel very proud to be part of this wonderful team and Moffitt Cancer Center where every day we do our best for the Patients with a lot of love and respect.

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Being on the patient experience team means I have the opportunity to enhance the patient and family member experience every day. If we listen to patients and families and form mutually beneficial partnerships we can incorporate their ideas and help them contribute to our mission in ways they find meaningful. It's quite an honor to work with my passionate and talented colleagues in this department.

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As part of this wonderful Team, I've had the opportunity to learn from each and everyone, how to be more compassionate with patients, team members and myself! Thank you!

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It is an honor and a privilege to serve our patients and their families at one of the most vulnerable times in their life as it is the most powerful expression of humanity at work.

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The daily impact we leave in our patient's life has the power to frame the entire patient experience.
Escorting our international patients while being away from home has been a great privilege to me. I am blessed to be a part of the Moffitt Team.

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Each member of the Patient Experience Team has their own unique gifts. I am honored to work alongside them as we all try to assist our patients through their journey through cancer.

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Patient Experience is the key component to successfully delivering high quality service to our patients and their caregivers.

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Business office I truly am grateful to be a part of the patient experience. Knowing I contribute to make a positive impact in someone's life gives me great meaning. This is my purpose.

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Contributing to the Patient Experience at Moffitt is such a rewarding opportunity. I am constantly thankful to be part of such an amazing team.

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The PCCC team works so hard to meet the needs of the patients. It is such a privilege to positively impact the Patient Experience at Moffitt!

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I am very happy to be part of the Patient Experience Team at Moffitt.  Working with this team is truly a blessing.  They are always professional and helpful.  Thanks for everything your Team does!

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Central Registration MKC
About a year ago I joined Moffitt Cancer Center. Since day one I felt I was at home. Passion defines everything, and makes everything you do come straight from the heart. My motivation is the patients' will to fight, and their perseverance. I am the Patient's Experience.

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Some people don't realize how much an impact coders have on the patient experience since we do not have face to face contact. When someone is sick the last thing they need to worry about is an incorrect bill. Accurate coding insures accurate bills and less stress. Timely accurate claims summitted to insurance companies insures prompt payment so that Moffit has the funds to give the very best care to our patients. We may be the unseen department, however, we want to make the patient experience the best in the world.

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I contribute to the patient experience by helping relieve stress from new patients and our Moffitt providers. I gather all of the outside medical records for them. I feel blessed to be part of the Moffitt family and I enjoy serving others.

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Rafael Ruiz, MOA - Virtual Health Experience Department.

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Rafael Ruiz, MOA - Virtual Health Experience Department.

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Love helping the patients and families, from the first day on campus asking HR to do my MA externship I knew that MOFFITT was different. Love seeing patients smile when you come up to them and help them find that one Clinic no ones knows where it is or when you call the 93 years old patient to teach them how to use a phone for other things other than making a call or sending a text. I love the difference that each one of US make on every patient and family member we help and support. I have for here for 8 years and hopefully I will be here for 8 more!!

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Risk Management Team (Marilyn, Roma, Roberta, Norma, Diane, Rhonda & Wanda)

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Risk Management Team (Marilyn, Roma, Roberta, Norma, Diane, Rhonda & Wanda)

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The Risk Team and Patient Experience Team work hand in hand to provide an excellent Patient Experience.

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Serving in the Virtual Health department is one of the most satisfying career decisions one could ever make. Witnessing the care, kindness and awareness of our team members, is truly a daily inspiration.
“An individual has not started living until he can rise above the narrow confines of his individualistic concerns to the broader concerns of all humanity.” MLK.

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Our wonderful medical assistant team at the MIP Clinic has dedicated themselves to making the patient experience one of the most important aspects of care in their daily service. Whether it's a kindhearted smile or a comforting word, the MAs work diligently on the frontline to ensure that our patients feel welcomed, heard and appreciated for making Moffitt their provider of choice!

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Crystal Powers - Virtual Health Experience Department

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Crystal Powers - Virtual Health Experience Department

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I am honored to be a part of the Moffitt team and providing the best patient experience for our patients. It is a privilege to be able to assist patients and their loved ones through their healthcare journey virtually. It is truly humbling to know I have the ability to make a small difference in a patients life with a phone call or virtual assistance.

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"Be kind, for everyone you meet is fighting a battle" -Plato. The Virtual Health Experience Department is unique in that even though we don't get to see our patients face to face we help ease their anxiety and provide a level of support that gives them a sigh of relief when it comes to navigating their virtual appointment, which is just as important as a in person visit. I always remember to smile even on the phone because it can be heard!

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Ericka Unger, Manager of Virtual Health Experience 

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Ericka Unger, Manager of Virtual Health Experience 

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I am incredibly proud to be a Moffitt Team Member, and I consider it an honor to be a part of our patient's journey.

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The amazing team at Virtual Health empowers patients by building their digital literacy and offering access to clinical staff. I can't thank the clinic teams enough for all of the help and support they continue to offer as Moffitt grows its virtual services and creates opportunities for patients and families to access care. Honored to partner with each of you as we help our patients, caregivers and providers stay connected.

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Patient experience here at Moffitt is very important to me. Listening to all their great stories about their time here at Moffit is what drives my work and mission. Working in a variety of different roles that impact our patients has truly humbled me and allowed me an opportunity to be a part of their care process.

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I came into Moffitt Tampa to do blood-work and we spoke to a very nice lady at the desk that took a few extra minutes to make our day special her name is Mimi