# data[].attributes.body
This will help you to cover criteria 2.5

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Food Law Code of Practice | Food Standards Agency

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The Food Law Code of Practice gives statutory guidance to which local authorities must have regard when engaged in the enforcement of food law. Local authorities must follow and implement the relevant provisions of the Code. The Food Standards Agency published a revised Food Law Code of Practice (England) on 30 March 2017, which came into force on that date.

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This will help you to cover criteria 2.5

# data[].attributes.body
This will help you to cover criteria 2.5

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Contains links to various pieces of legislation, as well as the Health and Safety at Work etc Act 1974

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Hospitality Careers - Advice from Hilton Worldwide

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Hospitality Careers - Advice from Hilton Worldwide

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This will help you to cover criteria 2.2 & 2.4

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Hospitality Careers - Advice from Hilton Worldwide

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Professional Bodies, what role do they play in building and maintaining world class competence?

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Professional Bodies, what role do they play in building and maintaining world class competence?

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This will help you to cover criteria 2.3

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Professional Bodies, what role do they play in building and maintaining world class competence?

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Interview with Jon Prichard from the Engineering Council at the APM Conference 2016.

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This will help you to cover criteria 2.1

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Roles of people in organisations Roles and responsibilities business studies and business english | Business Case Studies

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Business case studies /Business Theory /People /Roles and responsibilities /Roles of people in organisations

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This will help you to cover criteria 2.1

# data[].attributes.body
This will help you to cover criteria 1.3

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This is compilation of all 5 workplace accident ads from Prevent-it.ca highlighting workplace health and safety. Visit www.ohsworld.com.au for a FREE trial of our recommended OH&S Software and make your workplace safe today! Put together using windows movie maker. I do not take any ownership of these clips.

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This will help you to cover criteria 1.3

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Basic UK health and safety legislation review.

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Basic UK health and safety legislation review.

# data[].attributes.body
This will help you to cover criteria 1.3

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Basic UK health and safety legislation review.

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This is a short overview of some of the main points to think about when considering how you comply with UK health and safety law.

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This will help you to cover criteria 1.5

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Rights and responsibilities at work | Acas

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The Acas Learning OnLine tool is free and easy to use and we encourage employers to share or forward e-learning links amongst their staff to help them up-skill in employer rights and responsibilities. Our e-learning also provides links through to further support and guidance available. We regularly update our e-learning as employment law changes.

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WHERE CAN I GET MORE INFORMATION OR ADVICE?

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WHERE CAN I GET MORE INFORMATION OR ADVICE?

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This will help you to cover criteria 1.5

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At workSMART, we stress the need to take further advice promptly - especially before you do anything drastic about a problem at work. Listed below are links and references to relevant agencies, services and sources of information on your rights at work.
Join a trade union
Unions are expert at dealing with all kinds of problems at work and at providing advice and support. And although people can sometimes feel very alone when facing work difficulties, it is often the case that you are not the only one who feels as you do, and that colleagues are suffering in silence. The root of many work-related problems lies in the way work is organised, rather than with individuals and personalities. Tackling issues collectively can help your employer see issues from a different perspective.

Most problems at work are best tackled by supporting each other and acting together. If you are not sure which union is the one most suited to your needs, or if you are unsure how to join a union, or of the benefits of doing so, use our Union Finder tool.
Acas Helpline
This established helpline provides free advice to both employers and workers on a range of problems at work, including issues relating to pay and the National Minimum Wage. It has taken over the work that used to be done by the Pay & Work Rights Helpline. For example, if you have a claim for the National Minimum Wage, the helpline worker will be able to refer your claim to an HMRC enforcement officer. The Acas Helpline number is 0300 123 1100.
AdviceUK
AdviceUK provides information about local advice agencies.
Legal Advice
The Law Works website provides details of a network of free legal advice sessions, including employment law.
Citizens Advice
The national charity Citizens Advice can offer advice if you visit a local office. Advice by phone is also available. Adviceline, Citizen Advice's new national phone service, is being rolled out across the UK and details can be found on the website.
The Law Centres Federation
The Law Centres Federation can help you find the nearest independent, not-for-profit law centre where you live.
The Claims Management Regulator
The Claims Management Regulator is part of the Ministry of Justice. It enforces the standards for employment and redundancy consultants who are not qualified solicitors or barristers. It has a searchable database you can use to check whether an advisor is registered. Offering employment advice for reward when unregistered is against the law. Email: contactus@claimsregulation.gov.uk. Tel: 0333 200 0110.
The Employment Tribunal Service
Visit the Employment Tribunal Service webpages on GOV.UK for information about making a claim or on tribunal procedures, or call their Enquiry Line on 0300 123 1024 (England and Wales) or 0141 354 8574 (Scotland).
The Employment Tribunal Claims blog
Authors Naomi Cunningham and Michael Reed of the Free Representation Unit run the useful Employment Tribunal Claims blog, which includes practical guidance on bringing tribunal claims, aimed especially at litigants who are representing themselves. The Legal Action Group charity also publish a handbook - Employment Tribunal Claims - by the same authors.
The GOV.UK web portal
The GOV.UK web portal publishes simplified information about employment rights.
Discrimination advice
The Equality Advisory Support Service (EASS) provides advice on discrimination issues and explains legal rights and remedies. Tel: 0808 800 0082 (textphone: 0808 800 0084).

Many other specialist charities and not-for-profit organisations also offer specific support.
Whistleblowing
Public Concern at Work can provide advice on whisteblowing. Tel: 020 7404 6609.
Agency Workers
The Employment Agency Standards Inspectorate (EASI) makes sure a worker is paid what they are entitled to and doesn't have their wages withheld, ensures an employment agency doesn't charge a fee for finding an agency worker assignments, ensures agency workers are given written information about the type of work the agency will find for them and about each assignment, that the agency worker is not forced to pay for extra services they didn't ask for and has a safe environment to work in.

The EASI takes up complaints against agencies and has enforcement and inspection powers. Complaints can result in prosecution of errant agencies and even their closure. The EASI publishes an online list of people who have been banned from running an employment agency or business.

The Recruitment and Employment Confederation (REC) is the trade association for employment agencies. It sets standards for its members. If your agency has a REC symbol on its premises or notepaper and you have a serious complaint about their behaviour, you can contact REC and they will investigate it on your behalf.

The Gangmasters & Labour Abuse Authority (GLAA) operates a licensing and regulation system for agriculture, horticulture, shellfish gathering and associated packaging and processing. Under changes in the Immigration Act 2016, the GLA is soon to be given extra powers under the Police and Criminal Evidence Act which will allow it to investigate labour abuse allegations across the entire UK labour market, instead of being limited to defined sectors.

The Act has also created a new specialist investigator role at the GLAA - the Labour Abuse Prevention Officer - whose job will involve making detailed inquiries into labour market abuses.

You can check the public register maintained by the GLAA to find out whether a labour provider is licensed.

The GLA website also has helpful guidance for workers concerned about working conditions.
Health and Safety
The Health and Safety Executive ( HSE) is the official agency that enforces health and safety law. It produces a wide range of free leaflets dealing with specific hazards, as well as how to protect vulnerable groups such as homeworkers or pregnant women. To access guidance or register a concern, visit the pages of the HSE website that are aimed at providing advice for agency and other temporary workers.

The HSE does not enforce all health and safety laws. In many sectors, the correct enforcement body is your local authority. Check the list published by the HSE to find the correct regulator where you work.
Working Time
You can find a range of useful materials related to working time rights on the GOV.UK website.

The HSE (see above) and the Environmental Health Department of your local council may also be able to help and provide advice on your specific circumstances.
Family-friendly employment
Maternity Action provides advice to pregnant women and new parents. Call its helpline on 0845 600 8533.

The charity Working Families also has a helpline for parents and carers. Tel: 0300 012 0312.

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Where can I get more information or advice?

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At workSMART, we stress the need to take further advice promptly - especially before you do anything drastic about a problem at work. Listed below are links and references to relevant agencies, services and sources of information on your rights at work.

# data[].attributes.body
This will help you to cover criteria 1.1 & 1.2

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Do One Thing For Diversity and Inclusion - Different

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Do One Thing For Diversity and Inclusion - Different

# data[].attributes.body
This will help you to cover criteria 1.4

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Do One Thing For Diversity and Inclusion - Different

# data[].attributes.body
This will help you to cover criteria 1.4

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Diversity: Workplace Benefits of Equality and Inclusion around Race, Gender and Sexuality

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Diversity: Workplace Benefits of Equality and Inclusion around Race, Gender and Sexuality

# data[].attributes.body
This will help you to cover criteria 1.4

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Diversity: Workplace Benefits of Equality and Inclusion around Race, Gender and Sexuality video

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I Chose to Look the Other Way: Three Stories of Workplace Safety

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I Chose to Look the Other Way: Three Stories of Workplace Safety

# data[].attributes.body
This will help you to cover criteria 1.3

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*NEW VERSION* I Chose to Look the Other Way: Three Stories of Workplace Safety

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American Training Resources Inc. | (800) 278-2780 View the FULL-LENGTH video at: http://www.ATR-INC.com/ptv-275.aspx A sample clip from our brand new version of the classic behavioral based safety training video, "I Chose to Look the Other Way." This video features the famous safety poem of the same name by Don Merrell.

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This will help you to cover criteria 2.2 & 2.4

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National Waiter's Day 2017 was held on Tuesday 16th May at Hyde Park, London. Now in it's fifth year, it is designed to celebrate Front of House staff and encourage new careers in Hospitality. Fred Sirieix, from Galvin at Windows, talks here about the industry.

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Marco Pierre White's Top 10 Rules For Success

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Marco Pierre White's Top 10 Rules For Success

# data[].attributes.body
This will help you to cover criteria 2.2 & 2.4

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marco pierre white top 10 rules for success

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Marco Pierre White's Top 10 Rules For Success

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✎ Marco Pierre's Top 10 Rules For Success: In this video we're going to learn how to improve our lives by analyzing our take on Marco Pierre's rules for success. ❤ HELP TRANSLATE THIS VIDEO ❤ If you loved this video, help people in other countries enjoy it too by making captions for it.

# data[].attributes.body
This will help you to cover criteria 2.2 & 2.4

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Thinking of starting your own business or boosting an existing one?... http://clikhere.co/gCYwciJP

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Exeter fire Destroyed 'oldest hotel in England'

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Exeter fire Destroyed 'oldest hotel in England'

# data[].attributes.body
This will help you to cover criteria 2.6

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Exeter fire Destroyed 'oldest hotel in England'

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fire in exeter Destroyed 'oldest hotel in England'. Exeter Cathedral looks upon the sad scene of the Clarence hotel fire. It is described as the oldest hotel in England, dating back to 1769. Royal Clarence was the first venue in England to call itself a hotel.

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ATG Hotel Security Concern Feb2015 Columbus Ohio

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ATG Hotel Security Concern Feb2015 Columbus Ohio

# data[].attributes.body
This will help you to cover criteria 2.6

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ATG Hotel Security Concern Feb2015 Columbus Ohio

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ATG has given some serious thought to whether we should post this to our public forum or not. Normally, we are of the opinion that we do not want to give 'badguys' any bright ideas.

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Sustainability & Environmental Issues in the Hospitality Industry

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Sustainability & Environmental Issues in the Hospitality Industry

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This will help you to cover criteria 2.6

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Sustainability and the Environment

Marcy was tired of watching her employers at Environmental Resorts (E.R.) throw out hundreds of pounds of food and waste hours of electricity from lights being 'forgotten' about in the guest rooms. She could hardly bare the thought of the pressure that this was putting on the environment.

Ready to make a change, Marcy came up with a plan to mitigate these risks and took it to her supervisors. She started by explaining that sustainability is the ability of something to endure or sustain. In hospitality, sustainability is often discussed in terms of ensuring that the local environment can endure the pressure induced by the company's operations. In some cases, it might also refer to the organization's ability to endure the rising costs associated with not changing to environmentally friendly operating procedures.

Marcy went on to explain that the resort was associated with a number of environmental issues or environmental problems that arise due to the amount of pressure caused by their interaction in the local environment. She then explained that the water usage and waste was extremely high and the electricity waste was out of control. She explained to the supervisors that the wasted electricity was not only hurting the environment but it was also costing the resort a ton of money! Pointing around the room, she exclaimed, 'Imagine if lights were never forgotten, so much money would be saved!'

Issues in Hospitality

Marcy continues by explaining that there are a number of sustainability and environmental issues that plague the hospitality industry.

Water usage -- This is a big one! Many resorts and hotels have a lot of water waste from long guest showers and huge pools. In restaurants, they use water for dishes and often the machines are not efficient at saving water.

Energy usage -- This impacts all organizations in the hospitality industry. This includes the electricity of restaurants, hotels, and resorts, as well as the gas used by tourism, ski resorts, and more.

Food waste -- Often times foods are not reusable and are then thrown away. This creates problems for the environment, both in the action of throwing out the food and the demand it places on the environment to produce more.

Pollution -- This is an issue anytime there are high outputs of oil, natural gas, gasoline, or coal. Whether these are used for energy or they are used for transportation, the amount of pollution caused by organizations in hospitality can be a big problem.

Garbage/waste -- This becomes important because items that are not recyclable will eventually clog up the environment and create trash. Anything from cups to the way a company prints agendas and maps, can either increase or decrease the trash produced, which can litter the environment.

All of these issues have become important in all facets of the hospitality industry. Marcy goes on to say that with a global push for sustainability and 'green' operations by customers, pressure is placed on organizations, like Environmental Resorts, to invest in more environmentally friendly operations.

Sustainable Development

Marcy explains to her supervisors that watching Environmental Resorts throw out food, waste energy, and create trash has pushed her to explore sustainable development. She explains that a sustainable development in business is developing operating procedures that meet the organizations needs without compromising the environment or the local culture of the future.

Marcy shows how sustainable development brings together the environmental, social, and economic needs of a community. She explains that all three factors are influencing sustainability and the success of an organization.

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sustainability & environmental issues in the hospitality industry - video & lesson transcript | study.com

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Sustainability & Environmental Issues in the Hospitality Industry - Video & Lesson Transcript | Study.com

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Marcy was tired of watching her employers at Environmental Resorts (E.R.) throw out hundreds of pounds of food and waste hours of electricity from lights being 'forgotten' about in the guest rooms. She could hardly bare the thought of the pressure that this was putting on the environment.

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This will help you to cover criteria 2.3

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Hospitality Guild - Hospitality Industry Bodies

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Joining a professional body can do wonders for your career and opens up a world of job opportunities. Find training programs, mentoring & much more.

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Learning materials to cover Employment rights andresponsibilities 

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Learning materials to cover Employment rights andresponsibilities 

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This is a general guidance document from an awarding body which covers most of the unit

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Employment rights and responsibilities in the hospitality, leisure, travel and tourism industry

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Employment rights and responsibilities in the hospitality, leisure, travel and tourism industry

# data[].attributes.body
This will help you to cover criteria 1.1 & 1.2

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Employment rights and responsibilities in the hospitality, leisure, travel and tourism industry

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This collection contains resources to support those studying Travel Services (Tour Operators - Field Staff). Employment Rights and Responsibilities in the Hospitality, Leisure, Travel and Tourism Industry (unit no. T/601/7214) is accredited at QCF Level 2 and may feature in other qualifications.

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Understanding the ERR Unit Employment responsibilities & rights in Health & Social Care

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Understanding the ERR Unit Employment responsibilities & rights in Health & Social Care

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Although for care, a lot of what is covered here is relevant to the Hospitality ERR unit and will help you cover all of the criterias

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Understanding the ERR Unit   Employment responsibilities & rights in Health & Social Care

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ERR Unit - Employment responsibilities & rights in Health & Social Care is 3 credit Award qualification included within the Apprenticeship framework for the Level 2 & 3 HSC Courses. http://www.ldtraining.org.uk/

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Defining Employees' Roles and Responsibilities

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Defining Employees' Roles and Responsibilities

# data[].attributes.body
This will help you to cover criteria 1.1 & 1.2

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Defining Employees' Roles and Responsibilities

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Learn turnkey and effective strategies for defining the specific roles and responsibilities of each team member.

# data[].attributes.body
This will help you to cover criteria 1.1 & 1.2

# data[].attributes.body
This will help you to cover criteria 1.1 & 1.2

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Explaining to employees what their responsibility at work is.-- Created using PowToon -- Free sign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video.

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The rights & responsibilities of employers & employees

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The rights & responsibilities of employers & employees

# data[].attributes.body
This will help you to cover criteria 1.1 & 1.2

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The rights & responsibilities of employers & employees

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Uploaded by mrlightfoot.com on 2016-05-31.