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Acknowledgement that there is a problem and the perspective of that problem

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Not sure if plaintiff lawyers are actually looking at outcomes for the injured worker.

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Didn't play with the tasks nicely but did engage. Less antagonism than expected.

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Would have been nice to get ideas out of this but point was to expose them to ideas that really weren't practical.  It was effective in getting their values out.  But other benefit is that anything done in the future would be less radical than these ideas so the expectations will be easier to manage (hopefully).

Want to start looking at network relationships: themes, stages in process, etc

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Get the lawyers into the mode of taking an alternate perspective 

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Get the lawyers into the mode of taking an alternate perspective 

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Change the first activity, get them to build their own perception card, clarify instructions

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Difficult for people to get into the shoes of someone else. Could have ramped them into the activity to resolve this.

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Tried to work with the activities and intent...

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Lawyers didn't like the critique of what they did (didn't listen to the material)...

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Lawyers didn't like the critique of what they did (didn't listen to the material)...

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Injured workers weren't the focus

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Need to find high impact, low risk areas to work on 

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Need to find high impact, low risk areas to work on 

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Maybe we need to show the lawyers side for what it is...

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Maybe we need to show the lawyers side for what it is...

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Let's find out what the workers want first and then go back.

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e.g. their KPIs etc.

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e.g. RTW, other sources of information (community etc.)

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How do we get the workers to understand the process enough to rely less on the lawyers?

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How do we get the workers to understand the process enough to rely less on the lawyers?

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Lawyers were not willing to adopt a different perspective

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Lawyers were not willing to adopt a different perspective

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How will this be a scheme for the worker if the other main players aren't willing to sacrifice something in order to make it more about workers

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We should be designing for the person central to the process

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Design for the people (workers and employers)

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Design for the people (workers and employers)

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How much does everyone (else) agree with that idea?
We hear most strongly the voice of the lawyer, and a bit from the employer