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Today, I learned how the performance management system works through two rounds of discussion that in my opinion have been very interesting and helpful in understanding the performance management practical dynamics. 

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Today, I learned how the performance management system works through two rounds of discussion that in my opinion have been very interesting and helpful in understanding the performance management practical dynamics. 

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Strategies and plans 4. flexible and affordable travel and travel-related serviceshigh freedom of choice.Focus on the frequent travelers’ business and leisur'e traveCustomers are rewarded for their loyalty to us through our EuroBonus program.  

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Strategies and plans 4. flexible and affordable travel and travel-related serviceshigh freedom of choice.Focus on the frequent travelers’ business and leisur'e traveCustomers are rewarded for their loyalty to us through our EuroBonus program.  

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SAS’ strategy is to focus on frequent travelers and to be an airline that rewards its customers for their loyalty to us.

8.

The first step is to establish a new organizational structure to create increased ownership, and smaller and faster units. We will thereby increase transparency

Secondly, we have initiated a review of our customer offering

Lower costs and greater competitiveness are required if we are to take advantage of the exciting opportunities for growth in this market.

-quipped with iPads
-simplifying on-board processes and making daily life more efficient for cabin crew.

To increase itscompetitiveness

- It is based on us operating larger aircraft and on strategic partners managing production with smaller aircraft where demand is lower.

Our next step is to upgrade the cabin interiors on our short and medium-haul fleet, and to install the market’s fastest Wi-Fi

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Contextual factors:KEY FACTS 12,000 students 1,200 employees 9 study locations in Vesterålen, Bodø, Mo i Rana, Sandnessjøen, Nesna, Namsos, Steinkjer, Levanger and Stjørdal. Almost 40% of Norway's coastline Country's largest agricultural region Third largest teacher education institution Fourth largest nursing community 4 doctoral programmes Internationally-oriented teaching and research communities.Vision and Mission: Q1«Nord universitet skal ha aktive studenter både faglig og sosialt» - (Mål/Visjon)Key Success Factors: Q2Sørge for at ansatte på universitetet har god FoU og formidlingskompetanseDet bør i større grad legges opp til digital tilrettelegging som et viktig virkemiddel i studentenes læring. Dette er også et viktig ledd i tilretteleggingen av studier spesielt tilpasset fjernstudenter.Kontrollere at inneklima og luftkvalitet er tilfredsstillende på alle studiestederOrganization Structure Q3:Nord wants to attract PhDs to gain legitimacy within the academic environment.Strategies and plans: Q4Nord are trying to be attractive for the students by providing interesting and useful courses and degrees.Key Performance measures: Q5Measure how many times the articles of the PhDs at Nord are referenced and published.The students are evaluated by the grading systemTarget setting: Q6Punctuality Performance evaluation Q7:Mid term evaluationSeminars Reward Systems Q8:Punishing and reward systemInformation flows, systems and networks: Q9Fronter, stud web, canvas, IT-systemsPMs Use Q10Time management, time edit, information flow to control the learning and knowledge.PMs Change Q11Updating the syllabus according to the external environment in order to sustain their relevance, and what the PhDs are interested in and working on.Strength and coherence: Q12

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Contextual factors:KEY FACTS 12,000 students 1,200 employees 9 study locations in Vesterålen, Bodø, Mo i Rana, Sandnessjøen, Nesna, Namsos, Steinkjer, Levanger and Stjørdal. Almost 40% of Norway's coastline Country's largest agricultural region Third largest teacher education institution Fourth largest nursing community 4 doctoral programmes Internationally-oriented teaching and research communities.Vision and Mission: Q1«Nord universitet skal ha aktive studenter både faglig og sosialt» - (Mål/Visjon)Key Success Factors: Q2Sørge for at ansatte på universitetet har god FoU og formidlingskompetanseDet bør i større grad legges opp til digital tilrettelegging som et viktig virkemiddel i studentenes læring. Dette er også et viktig ledd i tilretteleggingen av studier spesielt tilpasset fjernstudenter.Kontrollere at inneklima og luftkvalitet er tilfredsstillende på alle studiestederOrganization Structure Q3:Nord wants to attract PhDs to gain legitimacy within the academic environment.Strategies and plans: Q4Nord are trying to be attractive for the students by providing interesting and useful courses and degrees.Key Performance measures: Q5Measure how many times the articles of the PhDs at Nord are referenced and published.The students are evaluated by the grading systemTarget setting: Q6Punctuality Performance evaluation Q7:Mid term evaluationSeminars Reward Systems Q8:Punishing and reward systemInformation flows, systems and networks: Q9Fronter, stud web, canvas, IT-systemsPMs Use Q10Time management, time edit, information flow to control the learning and knowledge.PMs Change Q11Updating the syllabus according to the external environment in order to sustain their relevance, and what the PhDs are interested in and working on.Strength and coherence: Q12

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Simons levers on control (Nord University)

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Simon's levers of control (SAS Airline)

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Otley and Ferreira (Nord University)

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Otley and Ferreira (SAS Airline)

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Q1 :Our VisionTo make life easier for Scandinavia´s frequent flyers. With SAS you are part of a community experiencing easy, joyful and reliable services delivered the Scandinavian way.

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Q1 :Our VisionTo make life easier for Scandinavia´s frequent flyers. With SAS you are part of a community experiencing easy, joyful and reliable services delivered the Scandinavian way.

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Q2: Safety , punctuality and care

Q3: SAS AB eier SAS Norway, SAS Sweden and SAS Denmark. In addition, they own 100% of SAS Cargo group and SAS Ground Handling.
Ettersom SAS AB owns the entire organization and in addition has their own ground crew, they control the main basics of the value chain.
Q5 economic targets, climate targets and employee targets.
Q6: SAS har en ISO 14001-sertifisering fra Veritas innen environmental management system.
Q9: Internal reporting and external reporting.

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Belief system:«Nord universitet skal ha aktive studenter både faglig og sosialt» - (Mål/Visjon)

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Belief system:«Nord universitet skal ha aktive studenter både faglig og sosialt» - (Mål/Visjon)

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Boundary system: Handlingsplan for læringsmiljø ved nord universitet.

Diagnostics control:  midterm evaluation and endex evaluation.

Interactive control system: NOKUT system monitoring all universities in Norway.

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Belief system: Our Vision To make life easier for Scandinavia´s frequent flyers. With SAS you are part of a community experiencing easy, joyful and reliable services delivered the Scandinavian way.                                 Boundary system: Safety   Diagnostic: Punctuality      Interactive control system: Employees and their customers Information systems

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Belief system: Our Vision To make life easier for Scandinavia´s frequent flyers. With SAS you are part of a community experiencing easy, joyful and reliable services delivered the Scandinavian way.                                 Boundary system: Safety   Diagnostic: Punctuality      Interactive control system: Employees and their customers Information systems