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Nur Fatin Syawani Binti Suhaimi A15A0659

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INDUSTRIAL TRAINING 2019 : KENARI UTARA TRAVEL & TOURS SDN BHD

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DAY 53
Off Day - Labour Day

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DAY 54
- provide the invoices and quotation.

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DAY 55
- make a list of trip for this month.

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DAY 56
Off Day - First Ramadan

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DAY 57
- check company account.

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DAY 58
-open and send email to customers.

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DAY 59
-prepare all invoices to customers.

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DAY 60
-help customer services department.

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DAY 61
-open and check the company email.

- reply all customer email.

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DAY 62
-help marketing department.

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DAY 63
- make a new package.

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DAY 64
- check company account.

- bank in all the payment from customers to company account.

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DAY 65
- check and help financial department.

- go to MayBank to deposit the cheques.

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DAY 66
- make invoices and quotations

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DAY 67
- file all company document

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DAY 68
- make invoices

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DAY 69
-do task was given by director.

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DAY 70
- check company account and make a list to financial department.

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DAY 71
-prepare all my indusrial training document to show to my industry supervisor.

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DAY 72
- do a last check to my industrial training report.

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DAY 73
-finish up all my task in industrial training.

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DAY 74
- last check all my task in this company.

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DAY 75
-last day in this company.

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First Day
-Introduced to the company's director Mr. Abu Seman and assistant director Mrs. Intan.

- Introduced to staff at Kenari Utara Travel and Tours.

- Mrs Intan describes the background of companies and systems used in the company

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DAY 10
-Record cash withdrawals to bus drivers for trips use.

- Provide quotation and invoices to customers.

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DAY 2
- Learn about the systems used by the company to manage rented bus travel trips and other systems used in the company.

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DAY 3
- Assigned to provide the brochure to promote package offered in Kenari Utara Travel and Tours.

- Draft design of brochure and collect related pictures to complete the brochure.

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DAY 4
- Continue design the brochure

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DAY 5
- Submit the brochure to the director.
- Print out the brochures to be distributed to customers and to nearby schools.

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DAY 6
- Learn the steps to make a tour package from Mrs Intan such as costing, hotel reservations or homestay, food stamps and so on.

- Learn to provide qoutation and invoices to customers.

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DAY 7
- Record, prepare, sort, classify and file information in company files

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DAY 8
- Learn to manage the claim money form received from bus drivers who drive the bus for all the trips during the month.

-learn how to make money or cash cheque  into the company account for each payment received by the company

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DAY 9
- Manage renewal of road tax of bus owned by company.

- Update dates road tax and vehicle license on company’s white board.

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DAY 11
- Record, prepare, classify and file documents into company files.

- Helping customer service tasks.

- Opening and sending emails the quotation and invoices to customers.

- Go to Post Office to post the invoices for customers.

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DAY 12
- Assigned to provide video to promote company and package offered in Kenari Utara Travel and Tours.

- Find information and collect related pictures to complete the video.

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DAY 13
- Preparing video

- Advertise videos that have been completed on the company's official social website.

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DAY 14
- Given the task of preparing slides and video team building packages to present to customers.

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DAY 15
- Provide quotation and invoices to customers.

- Go to Maybank to deposit the cheques.

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DAY 16
- Assigned to meet customers at SAUDEE GROUP SDN BHD to present slides and videos for the team building package offered.

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DAY 17
- Brought to Penang SPAD to learn the steps for obtaining permits or renewing public transport permits.

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DAY 18
- Go to Post Office to post the invoices for customers.

- Go to Maybank and Muamalat Bank to deposit cheque and bank in the money to company account.

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DAY 19
- Manage the list of customer names that follow the trips provided by the company.

- Provide a list of names with identification number, passport number and customer phone number joining Melaka-Kuala Lumpur, Hatyai and Hatyai-Krabi.

- - Make the final preparations for the Hatyai one day trip that will be departing tomorrow.

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DAY 20
- Assigned by the director to Thailand to arrange a trip group to Hatyai one day trip.

- Depart to Thailand with 2 staff members by boarding Kenari Utara Travel and Tours bus.

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DAY 21
- Go to Post Office to post the invoices for customers.

- Go to Maybank and Muamalat Bank to deposit cheque and bank in the money to company account.

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DAY 22
- Record, prepare, classify and file documents into company files.

- Helping customer service tasks.

- Opening and sending emails the quotation and invoicing to customers.

- Go to Post Office to post the invoices for customers.

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DAY 31
- analyze all the data collecting from the questionnaire.

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DAY 32
- provide the invoices and quotation to customers.

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DAY 33
Off Day - Israk & Mikraj

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DAY 34
- design a banner to group trips.

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DAY 35
- go the post office to send all invoices to customers.

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DAY 36- Manage the list of customer names that follow the trips provided by the company.

- Provide a list of names with identification number, passport number and customer phone number joining Melaka-Kuala Lumpur, Hatyai and Hatyai-Krabi.

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DAY 37
-provide invoices

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DAY 38
- do task was given by director.

- Supervisor from UMK came to visit.

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DAY 39
- Make the final preparations for the Krabi trip that will be departing tomorrow.

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DAY 40
- Assigned by the director to Thailand to arrange a trip group to Hatyai one day trip.

- Depart to Thailand with 2 staff members by boarding Kenari Utara Travel and Tours bus.

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DAY 41
- Record cash withdrawals to bus drivers for trips use.

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DAY 42
- record,prepare,classify and file all company documents into file company.

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DAY 43
- helping customer services tasks.

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DAY 44
- opening and sending emails the quotation and invoices to customers.

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DAY 45
- check company account.

- bank in all the money from customer to company account.

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DAY 46
- make the invoices and quotation.

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DAY 47
- help customers services department.

- send email to customers.

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DAY 48
- prepare invoices and send to customers.

- check company systems.

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DAY 49
- go post offices to post all document to customers.

- help marketing department.

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DAY 50
- arrange all financial company document to sent to audit department.

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DAY 51
- prepare invoices and quotation.

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DAY 52
- check all staff and bus driver  trips claim.

-make a list all the claims.

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DAY 23
- provide the invoices of Hatyai one day trips to send to customers.

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DAY 24
- Assigned by director to check company account.

- Provide the qoutation and invoices to customers.

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DAY 25
- send email and post the invoices to customers.

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DAY 26
- updates the buses schedule in whiteboard.

- Record, prepare, classify and file documents into company files.

- Helping customer service tasks.

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DAY 27
- file the company's documents according to the file provided by the company.

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DAY 28
- make a new packages to company.

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DAY 29
- do a marketing research and analyze the company market.

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DAY 30
- make a questionnaire to collect a data from customers to make a marketing research.