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Disputes and grievances | Knowledge Base | UNISON National

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Further Rep Skills Presentation Day One 

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Representing members can be one of the most challenging aspects of being a UNISON rep. When people face problems at work, the first person they turn to for help is their union rep.

Representing members tabbed media

Representing members tabbed media

Representing members tabbed media

Use the tabs below to browse a how-to guide to representing UNISON members individually or in a collective action; examples of good practice by others, to help you get the best out of the representation process; templated documents and assets for help with representing members.

Are you new to being a rep?

We know our reps and activists need support and information, help and advice - even more so if you're new to the role.
More on being a UNISON rep
Case forms

Before UNISON can give formal advice or assistance to a member on a grievance or disciplinary matter a UNISON case form must be completed.

Supplies of the UNISON case form are available from your branch. They can also be ordered from our online catalogue, quoting stock no 2285, or downloaded.
Click here to go to the online catalogue (external link)
Model letters

[Word document]

[Word document]

[Word document]

[Word document]

[Word document]

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Templates | Supporting members | UNISON National

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Use the tabs below to browse a how-to guide to representing UNISON members individually or in a collective action; examples of good practice by others, to help you get the best out of the representation process; templated documents and assets for help with representing members. Are you new to being a rep?

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Disciplinary Case Study Questions Template 

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Disciplinary Case Study Questions Template 

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Following the 2013 national Black members' conference the national Black members committee looks at defining 'Black' in UNISON. The motion to conference asked for an explanation of the term to be used consistently throughout Black members structures.

In UNISON, Black is used to indicate people with a shared history. Black with a capital 'B' is used in its broad political and inclusive sense to describe people in Britain that have suffered colonialism and enslavement in the past and continue to experience racism and diminished opportunities in today's society.

The terms 'minority ethnic' and 'ethnic minority' are in widespread official use today. However, these terms have clear disadvantages in terms of the connotations of marginal or less important and in many neighbourhoods, towns and cities in Britain it is statistically inaccurate or misleading to describe Black groups as a minority.

Historically in the UK the term Black has been used routinely in anti- racist campaigns starting in the 70s. 25 years ago when four Black MPs Bernie Grant, Paul Boateng, Diane Abbott and Keith Vaz were elected at the height of 1980s Black activism, African, Arab, Asian and Caribbean communities had come to realise the importance of unity in our common struggle against racism and under- representation and campaigned under the political term 'Black'.

Language changes and evolves but terminology is always important in terms of intention and direction. Using Black is about creating unity in our fight against deep-rooted racism that sees Black people disadvantaged in housing, education, employment and the criminal justice and health systems.

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Defining Black | Black members equality | UNISON National

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Following the 2013 national Black members' conference the national Black members committee looks at defining 'Black' in UNISON. The motion to conference asked for an explanation of the term to be used consistently throughout Black members structures. In UNISON, Black is used to indicate people with a shared history.