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This could affect the NQP’s mental health as they could feel insignificant/belittled and not feel comfortable to be themselves

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Clinician was disrespectful. Did not ask the patient whether they wanted to be called she/her, this was ignorance.

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This could make them feel uncomfortable and not able to relax and be themselves in the work place. 

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This could make them feel uncomfortable and not able to relax and be themselves in the work place. 

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Power dynamic means they wouldn't feel able to speak up

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Power dynamic means they wouldn't feel able to speak up

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Frustrating - want to say more than they're able to

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Frustrating - want to say more than they're able to

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The long term affects of this could cause the NQP anxiety about being judged for being transgender and that there feelings aren’t valid

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Instead of working as a team it would create a divide, effecting both working environment and the patient experience 

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Instead of working as a team it would create a divide, effecting both working environment and the patient experience 

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It could severely affect the patients mental health, if they've been known to be male for long then having a change of pronouns they don't identify with will affect their health. They may feel like they can't call back as they don't want to experience the same kind of transphobia again

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If repeated they will feel uncomfortable in work environment 

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If repeated they will feel uncomfortable in work environment 

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There is transphobia here.
Patient is distressed enough needing the ambulance service. It is not holistic person centred care to treat the patient with less respect. The patient may now feel less comfortable calling the services in the future.

This can be avoided with awareness training within the service and colleagues on scene stepping up when this happens.

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It could be avoided by asking the patient their preferred pronouns and ensuring they are always adhered to

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Might make them generally feel angry/frustrated with workplace > take it out on patients

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Might make them generally feel angry/frustrated with workplace > take it out on patients

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Very disrespectful
Very unprofessional
Very ignorant
Unproductive in this context
Could put patient off using the service in the future
Avoid this by using the person's preferred pronoun
Not transphobic, Not transphobic, no "extreme or irrational fear of or aversion to something" shown, just generally douchebaggery

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Might make them feel like they're not able to be accepting to transgender patients in front of colleagues

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Might make them feel like they're not able to be accepting to transgender patients in front of colleagues

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Asking about what stage of transition they are?

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Long term the NQP would never feel comfortable with their job role by being themselves.
Their mental health would deteriorate and have an over all effect on their whole life for not just them but could have wider ramifications to all crews they work with and patients they attend

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The NQP could feel as if they can’t open up to anyone they work with as they have heard transphobic comments by staff

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Physically the pt may not receive the help they need due to crew feeling uncomfortable, meaning they are not delivering the deserved care to pt, putting the pt at an unfair expense.

Mentally the pt may suffer from identity anxiety after being asked questions about their past gender, they may also feel as though they are being treated differently by crew just because of their gender identity causing them to feel isolated.

When asking the pt a question, if unsure ask how the pt identifies, then ask questions accordingly, don’t ever assume answers about any individual, not just those you assume are transgender.

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Possibility of crew finding it awkward/embarrassing asking certain questions