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Independent Age – Advice & Support for Older People

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Independent Age – Advice & Support for Older People

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National charity providing free, confidential and impartial advice for older people, particularly those experiencing financial hardship.

Specialist advisers can help with Pension Credit, Attendance Allowance and other benefits, housing problems, paying for and arranging care, grants and support at home.

Also provides a large range of free guides and factsheets covering money, housing, health, care, staying independent and support for carers. Printed copies can be ordered free of charge.

The helpline can arrange more detailed support from a specialist adviser where someone's situation is more complex.

Free Helpline: 0800 319 6789
Hours: Monday–Friday, 8:30am–5:30pm
Email: helpline@independentage.org
Webchat: Monday–Friday, 9am–5pm
Accessibility: BSL and interpreting services available.

Website: Independent Age

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Supporting older people to live fulfilled and independent lives

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Independent Age supports older people facing financial hardship by offering award-winning information, advice and support.

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🍽️ Meals on Wheels UK – Find a Local Meal Delivery Service

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🍽️ Meals on Wheels UK – Find a Local Meal Delivery Service

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Free searchable directory to help people find Meals on Wheels services that deliver to their home by entering their address or postcode.

Listings can include hot, chilled and frozen meal services, with information about delivery arrangements, costs, dietary requirements and additional support offered by individual providers.

Meals on Wheels can be suitable for people who have difficulty shopping for or preparing food because of illness, disability, a physical or mental health condition, or recovery following a hospital stay — it isn't solely for older people.

Many services also provide social contact and wellbeing/safety checks, helping people remain independent at home.

Access: Enter an address or postcode to see providers serving that location. Eligibility, prices and referral arrangements vary between providers.

Website: Meals on Wheels UK – Find Providers

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Meals on Wheels UK – Information about Meals on Wheels in the UK

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Find a Community or Day Centre in Waverley

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Find a Community or Day Centre in Waverley

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Waverley Borough Council provides a directory of community and day centres across the borough, including centres in Farnham, Godalming, Haslemere, Milford and Cranleigh.

Centres provide different combinations of:

Social activities and opportunities to meet others

Lunches and refreshments

Exercise and wellbeing activities

Clubs, hobbies and entertainment

Support to help people stay active, independent and connected

Use the directory to find your nearest centre and check its individual activities, services and contact details.

Website: Waverley Borough Council – Community & Day Centres Directory

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Community & Day Centres | Waverley Borough Council

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Find out where your local centre is and about the activities they have on offer.

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Specialist charity supporting people living with dementia and their families across Haslemere, Farnham, and the surrounding area

Provides dementia day care, meaningful activities, companionship, and cognitive stimulation in a safe and welcoming environment

Offers support for carers through respite care, a carers' support group, information, advice, and dementia-focused events

Phone: 01428 654710
Email: manager@thehuntercentre.co.uk
Website: https://www.thehuntercentre.co.uk/
Address: Marjorie Gray Hall, Grayswood Road, Haslemere, Surrey, GU27 2BW

Carers' Support Group: Tuesdays, 1:30pm–3:30pm
Day Centre Opening: Monday, Tuesday, Thursday & Friday, 9:30am–3:30pm

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The Hunter Centre: Supporting those living with Dementia

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The Hunter Centre: Supporting those living with Dementia

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The purpose of The Hunter Centre is to improve the quality of life for those living with all forms of dementia. Whether you have had a diagnosis, or are taking care of someone with the illness so that they can continue to live at home - we can help.

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The Clockhouse Community Centre – Age UK Surrey

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The Clockhouse Community Centre – Age UK Surrey

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Welcoming community centre in Milford offering a wide range of social activities including Bingo, Bridge, art, Knit & Natter, singing groups and a café.

Offers gentle exercise and wellbeing activities, including Better Balance, seated exercise, Music & Movement, OTAGO, Pilates for Seniors and Dance Fit.

Also provides Memory Lane dementia support, carers' support, hearing advice, footcare, technology help and the 10–3 Club.

Address: Chapel Lane, Milford, Godalming, GU8 5EZ
Telephone: 01483 420668
Email: clockhouse@ageuksurrey.org.uk
Website: The Clockhouse – Age UK Surrey

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Rambling Shots – Free Social Walking Group (Aldershot)

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Rambling Shots – Free Social Walking Group (Aldershot)

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Free, friendly walking group for all ages and abilities, with short, gentle and inclusive walks around Aldershot and the surrounding area.

Focuses on both physical wellbeing and social connection, with opportunities to chat, make new friends and often stop at a local café after the walk.

Meets on the first Wednesday of every month at 10:30am. Routes vary and future walks are also planned in the surrounding countryside.

Cost: Free
Contact: Glenn Brailey
Email: glenn.brailey@shotsfoundation.org
General Shots Foundation: 01252 320211 | admin@shotsfoundation.org
Website: Rambling Shots – The Shots Foundation

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Rambling Shots is a walking group for all ages and abilities that meets on the first Wednesday of every month in the Aldershot and wider area. Free to attend, our rambles enable members to participate in gentle exercise along short routes specifically designed to be inclusive of all attendees. This ensures that everyone is able to reap both the physical and social benefits of a nice morning walk with friends, whilst taking in some pleasing scenery.

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Grow & Glow – Women’s Peer Support Group

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Grow & Glow – Women’s Peer Support Group

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Free weekly peer-support group for women who may be struggling with their mental health, feeling overwhelmed or isolated, or simply looking for a supportive space to connect with others.

Sessions are relaxed but structured, with no pressure to talk or disclose anything – women are welcome to share, listen or simply be present.

No diagnosis is needed and you do not need to be in crisis to attend. Groups focus on connection, understanding and women supporting one another.

Guildford: Wednesdays, 7pm–8:30pm
Cost: Free
Email: info@growandglow.org.uk
Website: Grow & Glow

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Join our female-only support group for mental health and find the support you need to grow and glow.

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Grow & Glow – Women’s Peer Support Group

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Grow & Glow – Women’s Peer Support Group

# data[].attributes.body
Free weekly peer-support group for women who may be struggling with their mental health, feeling overwhelmed or isolated, or simply looking for a supportive space to connect with others.

Sessions are relaxed but structured, with no pressure to talk or disclose anything – women are welcome to share, listen or simply be present.

No diagnosis is needed and you do not need to be in crisis to attend. Groups focus on connection, understanding and women supporting one another.

Guildford: Wednesdays, 7pm–8:30pm
Cost: Free
Email: info@growandglow.org.uk
Website: Grow & Glow

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Join our female-only support group for mental health and find the support you need to grow and glow.

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We Stand – Support for Families Affected by Child Sexual Abuse

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We Stand – Support for Families Affected by Child Sexual Abuse

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Provides specialist support for non-abusing parents and carers whose children have experienced sexual abuse, with services available across the UK.

Offers a free national helpline, counselling, family support, workshops and resources, helping parents/carers cope with the impact of abuse and support their child's recovery. Online counselling is available across England and Wales.

Provides specialist practical and legal advice around child protection, schools, housing, benefits and court proceedings; qualified family-law advice is available in England and Wales.

Free Helpline: 0800 980 1958
Hours: Monday–Thursday, 10am–2pm
Email: helpline@westand.org.uk
Website: We Stand

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Our helpline is a confidential, supportive, and informative space for all non-abusing parents/carers and professionals affected by child sexual abuse.

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SupportLine – Confidential Emotional Support

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SupportLine – Confidential Emotional Support

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Provides confidential emotional support for children, young people and adults across the UK, particularly people who are vulnerable, isolated or affected by abuse.

Has particular experience supporting adult survivors of childhood sexual, physical and emotional abuse, rape and sexual assault, as well as people experiencing trauma, anxiety, depression and self-harm.

Offers telephone, email and postal support, plus information and signposting to counsellors, specialist agencies and support groups throughout the UK.

Helpline: 01708 765200
Telephone hours: Tuesday–Thursday, 6pm–8pm
Email: info@supportline.org.uk – email support available every day.
Access: UK-wide; all ages.

Website: SupportLine

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We offer confidential emotional support to children, young adults and adults by telephone, email and post. We work with callers to develop healthy, positive coping strategies, an inner feeling of strength and increased self esteem to encourage healing, recovery and moving forward with life.

We also keep details of counsellors, agencies and support groups throughout the UK.

Patron: Glen Murphy MBE
Chairman: Peter Barrell BEM

Last Updated: 19th September 2023

Much of SupportLine's work involves supporting adult survivors of childhood sexual, emotional and physical abuse and since the media focus on the Jimmy Savile and other VIP cases of abuse, and the Child Sexual Abuse Inquiry, an increasing number of survivors are turning to SupportLine for help and support.

SupportLine is urgently in need of funds to enable our vital services to continue, please support us so we can continue to support others. Thank you.

You can call our Helpline number on: 01708 765200
or email us:info@supportline.org.uk

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SupportLine - Confidential Emotional Support for Children, Young Adults and Adults

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Supportline offers confidential emotional telephone support in the UK for men, women, children and young adults by calling 01708 765200

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Restitute – Support for Families & Carers of Survivors

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Restitute – Support for Families & Carers of Survivors

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Provides free practical and personalised support for parents, carers, partners, siblings and close friends caring for someone who has survived sexual abuse, sexual assault or serious violence.

Also supports non-abusing partners and children of people arrested for sexual offences against children, including online offences.

Helps with the wider impact of supporting a survivor, including finances, education, work, mental health, respite, navigating services and the criminal justice system. People in the UK can self-refer, and professionals can also make referrals.

Access: Free support; eligibility for personalised support may depend on location, but its online information and guidance are available nationally.
Contact: Online self-referral and professional referral forms available. If there are problems with the forms: ceo@restitute.org.
Website: Restitute

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We support the people who care for survivors of sexual or violent crime We call people caring in this incredibly demanding role, 3rd party victims of crime because they are forgotten victims. They are parents, carers, children, close friends and partners who step in to care when the worst happens, often for decades.
Our work

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If Only... – Childhood Sexual Abuse & Trauma Resources

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If Only... – Childhood Sexual Abuse & Trauma Resources

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Provides information and carefully selected resources for adult survivors of childhood sexual abuse (CSA), complex trauma and dissociation, including male, female and gender-diverse survivors.

Resources include books, videos, podcasts, psychoeducation and links to specialist survivor-support organisations, with information on trauma, dissociation and recovery.

Also includes resources for family members, carers, counsellors and healthcare professionals supporting survivors.

Email: info@ifonlycharity.org.uk
Access: Free online resources; some external resources/services linked from the site may have their own costs or eligibility criteria.

Website: If Only...

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if Only Supporting Adult Survivors of childhood sexual abuse

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if Only charity - Supporting Adult Survivors of childhood sexual abuse, set up by survivors for survivors. .

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RASASC Guildford – Rape & Sexual Abuse Support Centre

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RASASC Guildford – Rape & Sexual Abuse Support Centre

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Provides free, confidential specialist support for survivors of all genders aged 13+ across Surrey who have experienced rape, sexual abuse or an unwanted sexual experience, whether recently or in the past.

Offers specialist counselling and Independent Sexual Violence Adviser (ISVA) support, including emotional and practical help, information about options and support through the criminal justice process.

Self-referral is available, and professionals can refer to the ISVA service with the survivor's consent. RASASC also provides specialist support for friends and family.

Telephone: 01483 568000
Email: admin@rasasc-guildford.org
Office hours: Monday–Friday, 9am–4:30pm.

RASASC Guildford – Get Support

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LATEST NEWS To mark Sexual Abuse and Sexual Violence Awareness Week, we're sharing facts about RASASC and the services we provide The Government has updated the Police, Crime, Sentencing and Courts Bill, to help keep women safe

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Provides specialist, male-centred support for adults aged 18+ affected by sexual abuse, rape, sexual assault or other unwanted sexual experiences, including experiences in childhood.

Offers online one-to-one counselling, self-help resources and trauma-recovery group courses. Online counselling can provide up to 24 weekly sessions and is offered free or on a donation basis.

Online services are available to people across England and Wales. The service welcomes cis men and trans, non-binary, gender-fluid and intersex people who feel a male-centred service is appropriate for them. Self-referral only – third-party referrals aren't accepted.

Telephone: 01273 911680 (answerphone)
Email: admin@mkcharity.org
Access: 18+; online support available in Surrey. Not a crisis service.
Website: Mankind UK

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Our impact

20

years of developing services for men

100+

men per year benefit from our service

91%

experience a positive improvement in their quality of life

Contact us

admin@mkcharity.org
01273 911680 (answerphone)

Registered Office
1 Brunswick Road
Hove
East Sussex
BN3 1DG

Follow us

As part of our commitment to the environment, Mankind uses 100% renewable energy from Ecotricity.

Mankind is the operational name of Mankind UK. Charity number: 1086575. Company registration number: 4109128

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Mankind - for men in Sussex affected by unwanted sexual experiences

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years of developing services for men men per year benefit from our service experience a positive improvement in their quality of life admin@mkcharity.org 01273 911680 (answerphone) Registered Office 1 Brunswick Road Hove East Sussex BN3 1DG As part of our commitment to the environment, Mankind uses 100% renewable energy from Ecotricity.

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SurvivorsUK – Male & Non-Binary Survivors

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SurvivorsUK – Male & Non-Binary Survivors

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Provides specialist support for men, boys, trans and non-binary people who have experienced rape, sexual assault or sexual abuse, whether recently or at any time in their lives.

Runs the National Male and Non-Binary Survivors Helpline, offering confidential one-to-one support by telephone, webchat, WhatsApp, SMS and email. Friends, family and loved ones can also contact the service for support.

Also provides counselling, specialist advice and a national directory of therapists and organisations experienced in supporting male and non-binary survivors of sexual abuse.

Telephone: 0808 801 0332 – Monday–Friday, 10am–12pm
Webchat / WhatsApp / SMS: 12pm–8pm, 7 days a week
WhatsApp/SMS: 07860 031252
Email: help@survivorsuk.org

Website: SurvivorsUK

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SurvivorsUK | We challenge the silence to support sexually abused men

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SurvivorsUK. Men Overcoming Sexual Violence Together. We’re here for you.

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Provides free, confidential specialist support for people affected by rape, sexual assault, sexual abuse, sexual harassment and other forms of sexual violence, whether it happened recently or many years ago.

Runs the 24/7 Rape & Sexual Abuse Support Line for anyone aged 16+, offering confidential emotional support by telephone or online chat. It is available to people of all genders and backgrounds.

Its network of 36 Rape Crisis centres provides local specialist services including counselling and Independent Sexual Violence Advocate (ISVA) support; services and eligibility vary between centres.

24/7 Support Line: 0808 500 2222
Available: 24 hours a day, 365 days a year
Online chat: Available 24/7

Website: Rape Crisis England & Wales

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Skip to content Leave this site
Rape Crisis England & Wales is the feminist charity working to end sexual violence and abuse.

Get help

Talk to us, find a Rape Crisis centre, or get self-help tools and resources.

Find out more

Get informed

Information about sexual violence, key statistics, and our campaigns and reports.

Find out more

Get involved

Support our crucial work with victims and survivors, or join our network.

Find out more

Take action this #16daysofactivism and join our campaign

Survivors of some of the worst crimes imaginable are being made to wait years for their cases to reach court.

Not only that, but many are having their court dates postponed multiple times.

That's why, for this year's #16daysofactivism, we're asking you to join us in putting pressure on MPs to cut these unacceptable waiting times.
The situation can't continue.

Take action now

1 in 4women

have been raped or sexually assaulted as an adult

(6.54 million women in total)

1 in 18men

have been raped or sexually assaulted as an adult

(1.34 million men in total)

1 in 6children

have been sexually abused

Donate today and help us end sexual violence and abuse

Together, we can make it happen.

Donate online now

Child sexual abuse

Do the government's promises go far enough?

The Home Office has now responded to the Independent Inquiry into Child Sexual Abuse's final report - and made many important commitments.

However, Rape Crisis England & Wales remains concerned that there is a long way to go in addressing the existing problems in social care, health services and the criminal justice system.

Read our full statement

Find a Rape Crisis centre

Our member Rape Crisis centres provide free support and services for victims and survivors of rape, sexual assault, sexual abuse and all forms of sexual violence

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Get help and support after rape, sexual assault, sexual abuse or any form of sexual violence. We are the charity working to end sexual violence and abuse.

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Surrey Police – Support After Rape & Sexual Assault

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Surrey Police – Support After Rape & Sexual Assault

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Provides clear information on where to get confidential help after rape or sexual assault, whether or not someone wants to report the incident to the police.

Signposts directly to key Surrey services including Solace Centre (Surrey SARC) and RASASC Guildford, as well as ISVAs and national specialist organisations.

Explains options around forensic examinations, preserving evidence, counselling and reporting. A person can self-refer to a SARC and have forensic evidence collected without reporting to the police.

Police: 101 for non-emergencies | 999 if someone is in immediate danger. Reports can also be made online, including reports about incidents that happened months, years or decades ago.

Website: Surrey Police – Support after rape and sexual assault

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Solace Centre – Surrey Sexual Assault Referral Centre (SARC)

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Solace Centre – Surrey Sexual Assault Referral Centre (SARC)

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Provides free, confidential healthcare and specialist support for people of all ages in Surrey who have experienced rape or sexual assault, whether recently or in the past.

Offers crisis support, medical care, forensic examinations and evidence storage, as well as referrals for counselling and Independent Sexual Violence Adviser (ISVA) support. You can choose which services you want to use.

People aged 14+ can self-refer without involving the police. Professionals and police can also refer. An appointment is required before attending the centre.

24/7 telephone: 0330 223 0099
Available: 24 hours a day, 365 days a year
Location: Cobham Community Hospital, 168 Portsmouth Road, Cobham, Surrey KT11 1HS

Surrey Solace Centre – SARC

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We offer free, confidential healthcare and compassionate support to people of all ages in Surrey that have experienced sexual assault including rape in their lifetime. Our telephone 0300 130 3038 is open 24 hours a day, every day of the year.

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NHS guidance for anyone who has experienced rape, sexual assault or sexual abuse, regardless of age, gender or when the incident happened.

Explains how to access a Sexual Assault Referral Centre (SARC) for medical care, emergency contraception, STI support, forensic examinations and emotional support. You do not have to report to the police to receive SARC support.

Provides information on consent, preserving forensic evidence, reporting to the police and where to find specialist support, including the 24/7 Rape and Sexual Abuse Support Line.

Rape & Sexual Abuse Support Line: 0808 500 2222 – free, 24 hours a day, 365 days a year.
Emergency: 999 | NHS: 111

Website: NHS – Help after rape and sexual assault

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Find out about sexual assault and rape, where to get help and whether it has to be reported to the police, plus how to find a sexual assault referral centre.

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Rock My Menopause – Information & Resources

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Rock My Menopause – Information & Resources

# data[].attributes.body
Provides clinically backed, expert-led information on perimenopause and menopause, including symptoms, early and surgical menopause, HRT and other treatment options.

Offers useful free practical tools, including a menopause symptom tracker and GP appointment guide to help people prepare for appointments and discuss symptoms and treatment.

Includes information on sleep, mood and mental health, sexual health, workplace issues, lifestyle and managing menopause day to day, plus an online menopause community.

Access: Much of the online information and resources is free; there are also optional paid expert-led courses.
Website: Rock My Menopause

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Discover clinician-backed, expert led resources to support your menopause journey. Take your next step with confidence.

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Wellbeing of Women – Menopause Information

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Wellbeing of Women – Menopause Information

# data[].attributes.body
Provides clear, evidence-based information on perimenopause and menopause, including symptoms, early/premature menopause and when to seek medical help.

Covers HRT and other treatments, sleep, mood, nutrition, exercise, bone and heart health, wellbeing and managing menopause at work.

Offers free online learning, webinars and real-life experiences, alongside information on women’s health conditions including endometriosis, periods, fertility and gynaecological health.

Access: Free online information – no referral required.

Website: Wellbeing of Women
Menopause Hub: Menopause Information Hub

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invest in ground-breaking research to find the next breakthrough in women's health

give women and their families vital health information

campaign to change the future for women, girls and babies.

Please give generously. Thank you.

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invest in ground-breaking research to find the next breakthrough in women's health give women and their families vital health information campaign to change the future for women, girls and babies. Please give generously. Thank you.

# data[].attributes.headline
Health Experience Insights (HEXI) – Menopause

# data[].attributes.subject
Health Experience Insights (HEXI) – Menopause

# data[].attributes.body
University of Oxford research resource featuring real-life menopause experiences, based on in-depth interviews with women from across the UK.

Covers perimenopause, symptoms, HRT and non-HRT treatments, sleep, mood, memory, sex and relationships, work and healthy ageing.

Includes videos, personal stories and experiences of accessing healthcare, helping people understand the wide variety of ways menopause can affect everyday life.

Access: Free online – no referral required.
Website: HEXI – Menopause Experiences

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In this section you can find out about experiences of menopause by listening to people share their personal stories on film.

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Daisy Network – Premature Ovarian Insufficiency (POI)

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Daisy Network – Premature Ovarian Insufficiency (POI)

# data[].attributes.body
UK charity dedicated specifically to supporting people affected by Premature Ovarian Insufficiency (POI)/early menopause, providing reliable information on diagnosis, symptoms, HRT, fertility and long-term health.

Provides peer support, specialist psychological support, online support groups and live Q&A sessions with medical professionals, helping reduce isolation following diagnosis.

Membership is free and includes private forums, monthly support groups, free online counselling and opportunities to connect with others living with POI.

Access: UK-wide and international; free membership available.
Website: Daisy Network

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Supporting women with Premature Ovarian Insufficiency

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More than 1% of women under 40 go through early menopause. Daisy Network is a charity offering information, advice and support. Make contact with other members, chat to specialist doctors online and receive news, videos and fact sheets.

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UK menopause information resource providing evidence-based information about perimenopause, menopause and post-menopause, founded by menopause specialist Dr Heather Currie.

Covers menopause symptoms, HRT, vaginal and urinary symptoms, early/premature menopause, lifestyle, mental wellbeing, sexual health and treatment options.

Includes a large online discussion forum, free newsletter, specialist information and Menopause Matters magazine, helping women understand their options and make informed decisions with healthcare professionals.

Access: Online information is free; magazine subscriptions are chargeable.
Email: info@menopausematters.co.uk
Website: Menopause Matters

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Doctor to doctor
Dr Ben Sinclair, with nearly two decades' experience as a British GP and Founder of Dr Finlay's Private Practice, interviews a range of extraordinary people from all walks of life and recently he spoke with our very own Dr Heather Currie MBE about menopause, her career and life.
" Listen here

Have you experienced memory issues in menopause?
Lexi is a PhD researcher at University College London (UCL). She is looking for research participants who have experienced memory issues during menopause for a focus group study. If you have experienced memory or concentration problems during your menopause, she would like to hear from you! Please contact her by email if you are interested.
" Email Lexi here

Episode 4 of our Let's Talk Podcast: The psychological & emotional symptoms
Thankfully there has been increased awareness about these symptoms in relation to the menopause in recent years. They are incredibly common and can be some of the most debilitating symptoms that people will experience...but don't forget, not everyone will experience these symptoms. It can be challenging for some people to identify the cause of these symptoms, as it's not always related to hormones - there can be many contributory factors. We discuss the range of options which can help to manage these symptoms. Is it right to take antidepressants, should you take HRT, is a combination acceptable? We go through alternative options for you to consider, either on their own or in combination with the above, but remember taking an individualised approach is always important. We also continue the conversation about HRT.

A new weekly podcast will be available from 6pm every Tuesday or you can listen now via the link below and catch up with those you may have missed.

Menopause Matters information is available via Amazon Alexa
Menopause Matters will be providing answers to some of the most commonly asked questions around menopause via Amazon's cloud-based voice service, Alexa.
" Read more

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Menopause Matters, menopausal symptoms, remedies, advice

# data[].attributes.attachment_link.description
Menopause and treatment options. An independent, clinician-led site aiming to provide accurate information about the menopause.

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Dogs Trust Freedom – Dog Fostering for Domestic Abuse Survivors

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Dogs Trust Freedom – Dog Fostering for Domestic Abuse Survivors

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Provides free and confidential temporary foster care for dogs belonging to people fleeing domestic abuse, enabling owners to access refuge or emergency accommodation when they cannot take their dog with them.

Dogs are cared for by carefully selected volunteer foster carers away from the owner's local area. Dogs Trust covers food, equipment and veterinary costs and provides owners with regular updates and photos.

Self-referral and professional referral are available. A support worker or relevant agency will need to confirm that the person is fleeing domestic abuse and being supported to find safe accommodation.

London & South East: 0800 298 9199
Email: freedom@dogstrust.org.uk
Hours: Monday–Friday, 9am–5pm
Access: Free and confidential

Website: Dogs Trust Freedom

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Freedom - Helping dog owners find freedom from domestic abuse

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Cats Protection Lifeline – Pet Fostering for Domestic Abuse Survivors

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Cats Protection Lifeline – Pet Fostering for Domestic Abuse Survivors

# data[].attributes.body
Provides free, confidential temporary fostering for cats belonging to people fleeing domestic abuse, removing the barrier caused by many refuges being unable to accept pets.

Cats are placed with confidential volunteer foster carers until their owner is safe and able to be reunited with them. Veterinary treatment and other costs are covered by Cats Protection.

Self-referrals and professional referrals are accepted. Friends or family can also make initial contact, although professional confirmation that the owner is fleeing domestic abuse is required. The service is available to people of any gender.

Surrey / South East Team: 0345 260 1280
Email: lifelinesoutheast@cats.org.uk
Access: Free and confidential
Website: Cats Protection Lifeline

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Lifeline (formerly Paws Protect) is Cats Protection's specialist cat fostering service for those fleeing domestic abuse.

At Cats Protection, we offer a free and confidential fostering service for cats whose families are fleeing domestic abuse so they can rest assured their cat will be taken care of until they can be safely reunited. Referrals are handled by a specialist and experienced team, who support owners referring to the service, arrange to collect cats, and organise foster placements through a wonderful network of dedicated Lifeline volunteers.

Lifeline is currently available across the South East (London, Hertfordshire, Bedfordshire, Berkshire, Buckinghamshire, Essex, Kent, Sussex, Surrey and Hampshire), and throughout Yorkshire, East Anglia and the Midlands. If you live outside of these areas, please do get in touch with your nearest team and we'll chat through your options with you.

We're currently looking to expand this service to more regions across the UK, and will launch in Scotland and Wales in 2024.

Help us support cats and their owners in need

Through our Lifeline service, we provide vital help to survivors of domestic abuse and their cats. As many refuges are unable to accept pets, we offer alternative care in a temporary, loving foster home until survivors are able to be safely reunited with their cat.

We couldn't do any of this without your generous donations. Please help us to continue our work.
Donate to Lifeline

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Lifeline (formerly Paws Protect) is Cats Protection's specialist cat fostering service for those fleeing domestic abuse. Our network of cat fosterers provides temporary, loving home for cats.

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Loving Me – Trans+ Domestic Abuse Support

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Loving Me – Trans+ Domestic Abuse Support

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Specialist by-and-for service for transgender and non-binary adults aged 18+ experiencing domestic abuse across England.

Provides safe-house accommodation, safety planning, advocacy, housing advice, counselling and support with police, courts and other agencies.

Self-referral and professional referral available; support is trans-informed and delivered by a trans and non-binary team.

Helpline: 07902 478958
Hours: Monday–Thursday 10am–4pm; Friday 10am–3pm
Email: help@lovingme.uk
Website: Loving Me

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We Are Loving Me A service which provides one-to-one support and advocacy, for Trans and Non-Binary victims of domestic abuse or sexual violence who are aged 18 and over and live in England.

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The Salvation Army – Modern Slavery Support

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The Salvation Army – Modern Slavery Support

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Provides free specialist support for adult survivors of modern slavery and human trafficking across England and Wales, including people experiencing forced labour, sexual exploitation, domestic servitude or forced criminality.

Support can include safe accommodation, healthcare, counselling, legal advice, financial support, education and help accessing employment and housing, tailored to the individual's needs.

A 24/7 confidential referral helpline is available for potential victims, professionals or anyone concerned that someone may be experiencing modern slavery.

24/7 Referral Helpline: 0800 808 3733
Immediate danger: 999
Access: England & Wales; adults 18+
Website: The Salvation Army – Modern Slavery Support

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We provide specialist support for adult victims of modern slavery.

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Paladin – National Stalking Advocacy Service

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Paladin – National Stalking Advocacy Service

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Specialist, trauma-informed service supporting high-risk victims of stalking across England and Wales, providing expert advice, advocacy and practical support.

Independent Stalking Advocacy Caseworkers can provide risk assessment, individual safety planning, support with police and the criminal justice system, and advocacy with other agencies.

Self-referral is available for people experiencing stalking. Paladin also has specialist support for young people aged 16–24 experiencing stalking.

Email: info@paladinservice.co.uk
Access: England & Wales
Website: Paladin – Get Support

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Help us keep Victims of stalking safe

Palaldin NSAS is a not for profit organisation. The funds we raise enable us to continue our life changing work. With your help and support we can do more. There are many ways you can help to keep victims safe. Make a differnce to someones life now

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Paladin - National Stalking Advocacy Service

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Paladin NSAS is a trauma-informed national charity, established in 2013, to support victims of stalking in England and Wales. As well as having a team of accredited advocates ndent Stalking Advocacy Caseworkers (ISACs) ensure that high risk victims of stalking are supported and that a co-ordinated community response is developed locally to keep victims and their children safe.

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National LGBT+ charity providing free, confidential support for LGBT+ people experiencing domestic abuse, sexual violence, hate crime, forced marriage, honour-based abuse or so-called conversion practices.

Provides emotional and practical support, safety planning, advocacy and information about rights and options, with specialist LGBT+ caseworkers.

The helpline can also advise friends, family members and professionals supporting an LGBT+ person experiencing abuse. Self-referral and professional referral are available.

National LGBT+ Helpline: 0800 999 5428
Email: help@galop.org.uk
Hours: Monday–Tuesday 9:15am–8pm; Wednesday–Friday 9:15am–4:30pm; closed 1–2pm daily and weekends.

Website: Galop

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Galop works with and for LGBT+ victims and survivors of abuse and violence in the UK

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Men’s Advice Line – Domestic Abuse Support

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Men’s Advice Line – Domestic Abuse Support

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Free, confidential helpline for men experiencing domestic abuse, including emotional, physical, sexual, financial abuse and coercive control. It also welcomes trans and non-binary people who feel the service is right for them.

Provides emotional support, practical advice and safety planning, and can help people find local domestic abuse services, refuges/safe accommodation and specialist support.

Friends, family members and professionals supporting a male victim can also contact the service for confidential advice.

Freephone: 0808 801 0327
Hours: Monday–Friday, 10am–5pm
Webchat: Monday–Friday, 9am–10am
Website: Men’s Advice Line

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This factsheet explains what a non-molestation order is, how it can protect victims of domestic abuse, and how to apply for one.

Men's Advice Line evaluation survey

Have you spoken to our Advisors? Tell us about your experience

Take our survey

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Domestic Abuse Helpline for Men | Men's Advice Line UK

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The Men's Advice Line is for male victims of domestic abuse. We offer confidential advice, non-judgmental support, practical information and help

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I Choose Freedom – Domestic Abuse Refuge

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I Choose Freedom – Domestic Abuse Refuge

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Provides safe refuge accommodation and specialist support for survivors fleeing domestic abuse, with three communal refuges for women and children plus self-contained “Refuge for All” accommodation suitable for any survivor.

Offers counselling, IDVA support, safety planning, advocacy, benefits and housing help, health support and domestic-abuse recovery programmes, helping survivors rebuild their lives.

Provides specialist support for children affected by domestic abuse, including children’s advocates, play therapy, emotional support and family work.

Access to refuge: Contact the 24-hour National Domestic Abuse Helpline: 0808 2000 247. The helpline can identify and arrange an appropriate available refuge space.

General email: info@ichoosefreedom.co.uk
Website: I Choose Freedom

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Be sure that you are safe when you call the helpline. This means that the perpetrator of the abuse is not in the same property as you (even if they are in another room, the garden or asleep).

The helpline worker needs to ensure you are not overheard to keep you safe from harm. It's important to be aware that the perpetrator of the abuse may overhear your call and any information provided by the helpline worker.

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I Choose Freedom - Ending Domestic Abuse | Refuge & Charity

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Be sure that you are safe when you call the helpline. This means that the perpetrator of the abuse is not in the same property as you (even if they are in another room, the garden or asleep). The helpline worker needs to ensure you are not overheard to keep you safe from harm.

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SignHealth – Domestic Abuse & Sexual Violence Service

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SignHealth – Domestic Abuse & Sexual Violence Service

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Specialist deaf-led domestic abuse and sexual violence service for Deaf and hard-of-hearing people, with support delivered by Deaf Independent Domestic Violence Advisors (IDVAs).

Provides safety planning, practical and emotional support, refuge support and help with housing, police, courts, social services and other agencies.

Offers BSL-accessible support and resources, including live chat in BSL or text. Self-referral is available, and professionals can also make referrals.

Text only: 07800 003421
Email: da@signhealth.org.uk
Deaf Abuse Advice Live Chat: Monday–Friday, 9:30am–4:30pm
Website: SignHealth – Domestic Abuse Service

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We provide a specialist domestic abuse service to support Deaf people in finding safety and security.

Our service was previously known as DeafHope.

Information for professionals

Contact our Domestic Abuse Team

If you are in an abusive relationship or think you might be, please contact us.

Text 07800 003421
da@signhealth.org.uk

Any contact we have with you will be kept confidential. We understand we work in a small community and trust is one of our key values. For more information, please read our privacy statement.

The ' EXIT ' button at the top of the page can be used to leave our website quickly if you need to avoid being seen. It will take you straight to the BBC website.

What We Do

We provide the only domestic abuse service that specialises in supporting Deaf people. We currently work in London and the South East and offer remote support across England.

Everybody we work with has their own dedicated worker. This worker will create a safety and support plan by assessing your support needs and by discussing the things you want to happen. Having this plan allows you to understand what is in place to keep you safe.

We can offer support and advice linked to housing, children, therapy and the legal system. Your dedicated worker can also work with you when dealing with other agencies such as the police.

We also provide prevention workshops in schools, colleges, and within the Deaf community. Our staff are working to raise awareness amongst young Deaf people using BSL, as we believe this information should be shared in their first language.

Information

BSL resources and short films about topics related to domestic abuse

Contact our Domestic Abuse Team

If you are in an abusive relationship or think you might be, please contact us.

Text 07800 003421
da@signhealth.org.uk

Confidentiality is important to us. For more information, please read our privacy statement.
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Cookies Policy Our website uses cookies to make things simpler. You can read more about our cookie policy and change your browser settings at any time. ACCEPT

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We provide a specialist domestic abuse service to support Deaf people in finding safety and security. Our service was previously known as DeafHope. Information for professionals If you are in an abusive relationship or think you might be, please contact us. Text 07800 003421 da@signhealth.org.uk Any contact we have with you will be kept confidential.

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Free, confidential and independent support for Armed Forces personnel and family members affected by domestic abuse, sexual violence or stalking, available across the UK and overseas.

Provides one-to-one specialist advocacy, safety planning, recovery programmes and support through the military or criminal justice system. Support is available regardless of whether the abuse has been reported to police.

Supports women and men aged 16+, with staff who understand military life and the concerns people may have about seeking help. The service is independent of the Armed Forces and Chain of Command.

Armed Forces Helpline & WhatsApp: 0333 091 2527
Helpline: Monday–Friday, 9am–3pm
Email: armedforces@aurorand.org.uk
Website: Aurora New Dawn – Armed Forces Support

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Aurora’s Experience and Expertise Although completely independent, we have built strong relationships with the Army and Royal Navy, and we work closely with them to ensure that victims and survivors receive the support that they need. As part of our work we deliver training to forces personnel on a regular basis and provide individual case […]

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Free, confidential and independent support for Armed Forces personnel and family members affected by domestic abuse, sexual violence or stalking, available across the UK and overseas.

Provides one-to-one specialist advocacy, safety planning, recovery programmes and support through the military or criminal justice system. Support is available regardless of whether the abuse has been reported to police.

Supports women and men aged 16+, with staff who understand military life and the concerns people may have about seeking help. The service is independent of the Armed Forces and Chain of Command.

Armed Forces Helpline & WhatsApp: 0333 091 2527
Helpline: Monday–Friday, 9am–3pm
Email: armedforces@aurorand.org.uk
Website: Aurora New Dawn – Armed Forces Support

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Aurora’s Experience and Expertise Although completely independent, we have built strong relationships with the Army and Royal Navy, and we work closely with them to ensure that victims and survivors receive the support that they need. As part of our work we deliver training to forces personnel on a regular basis and provide individual case […]

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Surrey charity providing confidential support, information and advice to anyone affected by domestic abuse, including survivors, family members, friends and professionals.

Offers a helpline and online chat, plus safety planning, practical and emotional support, refuge access, support for men, and specialist services for children and young people.

Men’s outreach is available Surrey-wide. For women living in Farnham/Waverley, specialist community outreach is provided through the South West Surrey Domestic Abuse Service.

Your Sanctuary Helpline: 01483 776822
Hours: Monday–Friday, 9am–9pm
Online chat: Monday–Friday, 9:30am–5pm
Referral email: outreach@yoursanctuary.org.uk

Farnham/Waverley outreach: 01483 898884

Website: Your Sanctuary

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We are a Surrey based charity supporting survivors of Domestic Abuse

We offer sanctuary, support and empowerment to anyone affected by Domestic Abuse. All our services are confidential. Please click the photos below for further information
on the services we offer.

"Since we have come to the refuge my son has become a very happy and confident boy. Before we came here he was very shy and wouldn't leave my side, but now he is quite happy to play with other children."

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- Your Sanctuary Refuge Resident -

"Thank you so much for all of your help and support, I definitely wouldn't have the strength to do this without you supporting me."

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- Your Sanctuary Outreach Client -

We are part of the Surrey Domestic Abuse Partnership (SDAP) which is a group of independent charities who work together across the whole of Surrey to support survivors of Domestic Abuse and to build a future where Domestic Abuse is not tolerated in our communities.

March 2020
Domestic Abuse Bill

"In the year ending March 2019, an estimated 2.4 million adults aged 16 to 74 years experienced domestic abuse in the last year (1.6 million women and 786,000 men).

The Bill aims to ensure that victims have the confidence to come forward and report their experiences, safe in the knowledge that the state will do everything it can, both to support them and their children and pursue the abuser.".

Dec 2022
Children classed as domestic abuse victims under new guidance

" Children who grow up amid domestic abuse will be treated as victims and given specialist support even if they were not present during violent attacks.

Changes to Crown Prosecution Service (CPS) guidance mean they will get automatic access to mental health treatment, other support services and protective measures in court.

Prosecutors will be asked to consider the impact of abuse on young people when making a charging decision, and to seek information from schools, councils and charities."

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June 2022
New non-fatal strangulation offence comes into force

"I n June 2022 non-fatal strangulation was made a specific offence as part of the government's landmark Domestic Abuse Act. The practice typically involves a perpetrator strangling or intentionally affecting their victim's ability to breathe in an attempt to control or intimidate them.

​

The new offence will also apply to British nationals abroad. It means perpetrators can be prosecuted in England and Wales for offences committed overseas - ensuring there is no escape for abusers."

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We are a Surrey based charity supporting survivors of Domestic Abuse We offer sanctuary, support and empowerment to anyone affected by Domestic Abuse. All our services are confidential. Please click the photos below for further information on the services we offer. "Since we have come to the refuge my son has become a very happy and confident boy.

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Survivors of Bereavement by Suicide (SoBS)

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Survivors of Bereavement by Suicide (SoBS)

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Provides free peer-led support for adults aged 18+ who have been bereaved by suicide, helping reduce the isolation that can follow suicide loss.

Offers face-to-face and virtual support groups, facilitated by people who have themselves experienced bereavement by suicide.

Also provides a national Support Line, email support and an online peer-support forum. It is not a counselling service and no referral is required.

Support Line: 0300 111 5065 – every day, 9am–7pm
Email support: email.support@uksobs.org
Access: Free; self-referral; adults 18+
Website: Survivors of Bereavement by Suicide (SoBS)

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Those of us who have experienced this terrible tragedy truly understand. None of us need to suffer alone. Together we help each other.

We help individuals support each other, at the time of their loss and in the months and years that follow. We aim to provide safe, confidential environments where people can share their experiences and feelings, giving and gaining support from each other.

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Survivors of Bereavement by Suicide - Overcoming the isolation of people bereaved by suicide

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We are the only UK-based organisation offering peer-led support to adults impacted by suicide loss. We help individuals support each other, at the time of their loss and in the months and years that follow. We aim to provide safe, confidential environments where people can share their experiences and feelings, giving and gaining support from each other.

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Friendly, informal peer-support group for people experiencing bereavement and grief.

Open to all ages and run by local people with personal experience of loss, providing an opportunity to meet and talk with others who understand.

Regular social meet-ups in Farnham; search Together In Loss Bereavement Farnham on Facebook for upcoming dates and details.

Read the Farnham Herald report on Together in Loss

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Farnham pub hosts launch of bereavement support group

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Cheers and tears marked the launch of a new bereavement support group in Farnham as mourning residents came together to help each other cope.

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Surrey Support After Suicide Service – Rethink Mental Illness

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Surrey Support After Suicide Service – Rethink Mental Illness

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Free specialist support for adults aged 18+ in Surrey affected by suicide, including family, friends, colleagues, witnesses, first responders and health/social care professionals.

Offers one-to-one practical and emotional support, bereavement counselling and peer-support groups, with staff and volunteers who include people with lived experience of suicide bereavement.

Self-referral available, or referrals can be made by GPs, healthcare professionals, police, coroners, friends or family. Support can be provided virtually or in person.

Telephone: 07483 301214
Email: surreysupportaftersuicide@rethink.org
Hours: Monday–Friday, 9am–5pm, with support available up to 8pm for people who need evening appointments.
Website: Surrey Support After Suicide Service

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National mental health charity: information, services & a strong voice for everyone affected by mental illness - challenging attitudes and changing lives.

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Surrey Suicide Bereavement Service – The Lucy Rayner Foundation

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Surrey Suicide Bereavement Service – The Lucy Rayner Foundation

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Provides free specialist support for anyone affected by a suicide in Surrey, with no age limit.

Offers short, medium and long-term support including a listening ear, counselling, family support, home visits, advocacy and practical help with issues such as coroners’ inquests, finances, media intrusion and returning to work.

No waiting list – the service states that a member of the team will make contact within 48 hours of referral.

Telephone: 01737 886551
Email: info@ssbs.org.uk
Access: Online referral form available; support is for anyone who has lost someone within Surrey.
Website: Surrey Suicide Bereavement Service

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Suicide Bereavement Services | The Lucy Rayner Foundation

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Bereavement services in Surrey. Specialist suicide bereavement support. Contact The Lucy Rayner Foundation.

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SCARD – Support & Care After Road Death & Injury

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SCARD – Support & Care After Road Death & Injury

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Provides free emotional and practical support for people bereaved or seriously injured following a road traffic collision, as well as those who witnessed or assisted at an incident.

Offers telephone support, face-to-face and online counselling, support groups and help coping with grief and trauma.

Provides independent guidance on inquests, criminal proceedings, compensation claims and other legal issues following a road death or serious injury.

Helpline: 0345 123 5542 – 9am–9pm, 365 days a year
Office: 01924 562252
Email: info@scard.org.uk
Website: SCARD – Support & Care After Road Death & Injury

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SCARD offer year-round support to the families and friends of those lost in road related incidents. From one-to-one counselling and emotional support, to legal assistance and general help with all those questions and worries associated with tragic events - we are here to help.

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Marie Curie – Bereavement Support Service

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Marie Curie – Bereavement Support Service

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Free, confidential telephone bereavement support for adults aged 18+ who are grieving after someone has died from a terminal illness, whether the death was recent or some time ago.

Offers up to six sessions with the same specially trained volunteer, giving people a regular, safe space to talk about their grief. Sessions can last up to 45 minutes.

Provides emotional support and a listening ear, as well as information and signposting. This is not a counselling service.

Support Line: 0800 090 2309
Email: support@mariecurie.org.uk
Hours: Monday–Friday 8am–6pm; Saturday–Sunday 10am–4pm.
Access: Free – request support directly online or contact the Support Line.

Website: Marie Curie Bereavement Support Service

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Marie Curie's Bereavement Support Service is a free, UK-wide listening service for people grieving someone's death from a terminal illness.

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The Brigitte Trust – Support with Terminal Illness

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The Brigitte Trust – Support with Terminal Illness

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Provides free emotional, practical and social support for people in Surrey living with a terminal illness, including cancer, neurological conditions and end-stage organ failure.

Trained volunteers provide regular home visits, companionship and practical help, which can include shopping, transport to hospital appointments, light meals and paperwork.

Also offers bereavement support, including free structured 8-week groups for anyone in Surrey struggling with grief. Self-referrals and referrals from health/social care professionals, family or friends are accepted.

Referrals: 07469 932192
Email: sarah.pattenden@brigittetrust.com
Office: 01306 881816
Email: admin@brigittetrust.com
Website: The Brigitte Trust

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The Brigitte Trust – Support with Terminal Illness

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The Brigitte Trust – Support with Terminal Illness

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Provides free emotional, practical and social support for people in Surrey living with a terminal illness, including cancer, neurological conditions and end-stage organ failure.

Trained volunteers provide regular home visits, companionship and practical help, which can include shopping, transport to hospital appointments, light meals and paperwork.

Also offers bereavement support, including free structured 8-week groups for anyone in Surrey struggling with grief. Self-referrals and referrals from health/social care professionals, family or friends are accepted.

Referrals: 07469 932192
Email: sarah.pattenden@brigittetrust.com
Office: 01306 881816
Email: admin@brigittetrust.com
Website: The Brigitte Trust

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Provides free, specialist emotional and practical support for people who have been bereaved or seriously injured in a road crash, as well as their families.

Dedicated caseworkers can help with grief, coping after a crash, police and court procedures, financial concerns, legal support and accessing other services.

Offers free information and guides for bereaved families, seriously injured people, children and carers, and professionals can also refer someone with their consent.

National Road Victim Service: 0808 8000 401
Email: help@brake.org.uk
Hours: Monday–Friday, 10am–4pm
Access: Free, UK-wide; self-referral available.

Website: Brake – Help for Road Victims

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Why we're here

We're here to support people bereaved and seriously injured by road crashes.

We're here to help people be community champions for safe and healthy mobility.

We're here to campaign for safe streets and the rights of road victims.

We want a world where everyone is free to move in a safe and healthy way, every day. We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

Support us

The National Road Victim Service

0808 8000 401

Brake's free support service if you are bereaved, seriously injured, or helping a road crash victim.
Meet your named caseworker. Call 0808 8000 401 or email help@brake.org.uk

Helping you, if bereaved, injured, or someone you love has been injured

Read more

For victims of road crashes and their families

Read more

Read about the service standards that the National Road Victim Service aims to meet

Read more

What we're doing

Learn about, and get involved with, our work in communities, in schools, and with organisations to raise awareness and make a positive change for safe and healthy mobility.

Support our national campaigns for road safety and the rights of crash victims.

This website uses cookies: Learn more Okay, thank you

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The road safety charity. Care for victims, safe and healthy journeys.

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Hale Darby & Joan Club – Royal Voluntary Service

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Hale Darby & Joan Club – Royal Voluntary Service

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Friendly local social club for older people in the Hale/Farnham area, providing opportunities to meet others, socialise and stay connected.

Part of the Royal Voluntary Service, with activities aimed at promoting wellbeing and helping reduce loneliness and social isolation.

A good option for older residents looking for regular social contact and community-based activities.

Location: Hale, Farnham, Surrey
Provider: Royal Voluntary Service
Website: Hale Darby And Joan Club - 41952000 | Royal Voluntary Service

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Hale Darby And Joan Club - 41952000 | Royal Voluntary Service

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Citizens Advice – Help & Support for Carers

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Citizens Advice – Help & Support for Carers

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Free, independent information for unpaid carers, including advice on Carer’s Assessments, practical support and getting breaks from caring.

Guidance on Carer’s Allowance and other benefits, household costs, grants, pensions and financial support available to carers.

Explains carers’ employment rights, including flexible working, emergency time off and protection from discrimination, plus support available for the person being cared for.

Access: Free online advice; further help is available through local Citizens Advice services.

Website: Citizens Advice – Carers: Help & Support

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You can get help and support if you're responsible for looking after someone who has a disability, is getting old or has become ill. This can range from practical help to make day-to-day life easier to benefits like Carer's Allowance.

Am I a carer?

You're probably a carer if all of the following apply:

you do things like helping someone to wash, dress and eat; taking them to regular appointments, doing their shopping or keeping them company

you aren't paid to look after the person you're caring for

you spend a lot of time caring for the person - there's no legal definition of this, but it could mean anything from a few hours a day, to 24 hours a day, 7 days a week

you may or may not live with the person you're caring for

If you're a young carer (under 24) you can get local and online support from the Carers Trust.

If you're a parent carer of a child under 18 with complex needs, NHS Choices has information about your rights and the support you can get.

Practical help for carers

Your local council might be able to arrange practical help to allow you to care more effectively and reduce your stress. This could include things like arranging for someone to step in for a while to give you a break or providing some extra support for the person you care for, to give you more time for your other responsibilities.

To see if you can get practical help, you'll need the council to carry out a carer's assessment. All carers are entitled to this.

The carer's assessment looks at how caring affects your life and work, and how you can carry on doing the things that are important to you and your family. A carer's assessment isn't an exam - you won't be judged on whether the care you give is good enough.

Getting a carer's assessment

Contact the social services department of the council covering the area where the person you care for lives. You may be able to do this online through the council's website. Tell them you're a carer and ask them to carry out a carer's assessment for you. You can ask at any time but it's always a good idea to ask for an assessment if your needs change or you need more support.

Find your local council on GOV.UK

What to expect from the carer's assessment

The carer's assessment is normally a face to face meeting with a trained person, either from the council or an organisation it works with. It could be at your home or the home of the person you care for. Alternatively, the assessment might be done over the phone.

In the assessment, you'll discuss things like:

how much time you spend caring for the person

what sort of tasks you need to help them with, such as getting dressed, bathing, shopping, eating or dealing with money

whether carrying out your caring duties leaves you with enough time for your work, family and hobbies

whether any aspects of caring for the person are particularly hard to deal with, for example, do you worry about your own safety when helping them up the stairs

how caring is affecting your physical and mental health

It's up to you whether you want the person you care for to be present.

The council or organisation it works with might send you a questionnaire to fill in before the assessment. If they don't, it's a good idea to spend some time before the assessment thinking about how caring for someone affects your life and what might make things easier for you.

Get more help to prepare for the assessment from Carers UK.

What happens after the assessment

You'll be told if you're eligible for practical help from the council. If you're eligible, the council will explain how it will meet your needs, which could include referring you to other organisations for support.

You can choose to get a direct payment rather than having the services provided to you, if you prefer.

The council has to give you advice and information about other sources of support in your local area, even if you're not eligible for practical help. This could be from local charities or support organisations.

Paying for your practical help

Most councils provide free support to carers, but some may charge for these services. If you're eligible for a service the council charges for, you'll probably be asked to have a financial assessment to see if you can afford to pay towards it. If you can't afford to pay, the council might offer you the service for free or at a reduced rate.

If the council is going to support you by providing some more social care and support services directly to the person you care for, they might also ask to look at that person's finances to see if they should contribute.

Councils follow national guidelines when deciding how much you should contribute towards your care and support needs as a carer. The financial assessment will take into account:

your income, for example a pension

savings

investments

whether you get benefits or other financial support

your expenses, such as utility bills and rent

The council has to leave you with a protected amount of money, to make sure you have enough to live on. This is called the minimum income guarantee and is equivalent to income support or the guarantee credit element of pension credit, plus 25 per cent.

If you're unhappy with the assessment

If you disagree with the outcome of the carer's assessment or you're unhappy with how you've been treated, you can complain to the council. All councils should have a complaints procedure you can follow - ask them for a copy.

Help with money

You may be able to get help to increase your income if your caring duties are affecting your finances.

Depending on your income, assets and living arrangements, you might be able to:

You can get free and impartial help to sort out your finances if you're worried about having enough money to live on and meet your existing commitments. This could include better budgeting, learning how to make your money go further and dealing with debt problems.

Other help for carers

Help from your employer

You don't have to tell your boss about your caring responsibilities, but if you're an employee, your employer must offer you certain legal rights. These include:

the right to ask for flexible working, such as reducing your hours or working from home - anyone has the right to ask for flexible working

time off in emergencies - meaning if the person you care for falls ill, has an accident or is without care unexpectedly, you have the right to take time off work to deal with it

Your employer isn't obliged to offer you more than your legal rights, but some workplaces have policies that might give you more support or time off, for example through applying for a career break. Check with your employer or HR department to find out more.

Support from other carers

You may find it helpful to speak to other people who understand the issues carers can face. Carers UK has details of local support groups and online forums where you can meet other carers like you.

Protection from discrimination

You're protected from discrimination because of your caring responsibilities. This means you can take action if you think you've been treated unfairly because you're a carer. For example, you can't be refused a promotion at work because of your caring responsibilities.

Help for the person you're caring for

Making sure the person you're caring for gets all the social care and support they're entitled to could mean your role as a carer is made easier. They're entitled to get a care needs assessment from the council. Depending on the person's situation they may also be able to:

More information

If you need further help or advice, there are a number of organisations you can contact.

These include:

Carers Direct - which also has a helpline for carers on 0300 123 1053 (Mon-Fri 9am-8pm; Sat and Sun 11am-4pm)

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You can get help and support if you're responsible for looking after someone who has a disability, is getting old or has become ill. This can range from practical help to make day-to-day life easier to benefits like Carer's Allowance.

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National charity providing free information, advice and support for unpaid carers, including help with benefits, finances, carers’ rights, Carer’s Assessments, work and accessing care services.

Offers support with carer wellbeing, taking breaks, planning for emergencies and managing the practical and emotional impact of caring.

Provides an advice helpline, online Carers Connect community, virtual meet-ups and free membership to help carers connect with others.

Helpline: 0808 808 7777
Hours: Monday–Friday, 9am–6pm, including Bank Holidays
Email: advice@carersuk.org
Website: Carers UK

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We're here for unpaid carers with expert information, advice and support, and also campaign to make life better for carers. Find out more

Preparing for the Carer's Leave Act?

It's important that all businesses are ready for the Carer's Leave Act becoming law. Find out how we can help you get prepared.

Become a member

Joining Carers UK is free and takes just a few minutes

You will receive the latest news, information, campaign updates, access to our user forum and more...

Talking to other carers on the forum is great. I've gained so much useful information from Carers UK

Mary from Bedford

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We're here for unpaid carers with expert information, advice & support and also campaign to make life better for carers.

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Free practical information and advice for anyone looking after a partner, relative or friend who is ill, disabled or needs additional support.

Guidance on Carer’s Assessments, Carer’s Allowance and other financial help, respite care, balancing work and caring, dementia care and looking after your own wellbeing.

Includes a useful Carer’s Checklist and downloadable Advice for Carers guide; free printed copies can also be ordered.

Age UK Advice Line: 0800 678 1602
Hours: 8am–7pm, 365 days a year
Website: Age UK – Help & Advice for Carers

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Caring for carers

If you look after a partner, relative or friend who is disabled or ill due to physical or mental health, you are a carer, even if you don't think of yourself as one. Find out about the emotional, practical and financial support available to you.

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Help and support for carers respite & support | Age UK

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If you look after a partner, relative or friend who is ill or disabled, or are a carer. You may be entitled to financial support. Find out more from Age UK.

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Surrey County Council – Support for Carers

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Surrey County Council – Support for Carers

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Information and support for unpaid carers in Surrey, including carers’ rights, local services, wellbeing support and help to take a break from caring.

Adult carers can request a free Carer’s Assessment to look at how caring affects their health, wellbeing, work and daily life, and identify what additional support may be available.

Includes access to the Surrey Carers Card, emergency planning, Carer Hubs, online support and a £300 Carer Wellbeing Break payment for eligible carers.

Access: Surrey residents/unpaid carers – information and applications available online.

Website: Surrey County Council – Support for Carers

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Support for carers - Surrey County Council

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Find out how to get a carer’s assessment, apply for wellbeing payments and access emergency support in Surrey. Help for unpaid carers, all in one place.

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Godalming Armed Forces & Veterans Breakfast Club

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Godalming Armed Forces & Veterans Breakfast Club

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Friendly, informal social group bringing together veterans and serving members of the Armed Forces for breakfast, conversation and camaraderie.

Helps reduce loneliness and social isolation, providing an opportunity to meet others with shared military experience in a relaxed environment. AFVBC clubs are free to join and attend; members just pay for their own food/drink.

The Godalming club meets on the second Saturday of each month at The Inn on the Lake. AFVBC recommends checking the club’s social media before attending in case arrangements change.

Venue: The Inn on the Lake, Godalming
When: Second Saturday of each month
Website: Godalming Armed Forces & Veterans Breakfast Club

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Godalming Armed Forces & Veterans Breakfast Clubs | Godalming AFVBC | By Veterans For Veterans

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Whether you’re searching for AFVBC, Godalming AFVBC, Veterans Breakfast Clubs, or Godalming Armed Forces Veterans Breakfast Club, you’ve found the community that understands your service and welcomes you. Our motto, “By Veterans For Veterans,” underscores our commitment to creating a tight-knit community where you’ll find camaraderie, understanding, and delicious food, be it breakfast or lunch.

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Op COURAGE – Veterans Mental Health & Wellbeing Service

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Op COURAGE – Veterans Mental Health & Wellbeing Service

# data[].attributes.body
Specialist NHS mental health service for veterans, reservists and serving personnel due to leave the Armed Forces, providing support from staff experienced in military mental health.

Provides assessment and treatment for anxiety, depression, PTSD, psychological trauma and addictions, as well as support with wider issues such as housing, relationships, finances and employment.

Self-referral is available – veterans can contact Op COURAGE directly, or be referred by a GP, family member, charity or other healthcare professional.

Kent, Surrey & Sussex team
Telephone: 0300 304 0657
Email: opcourage@spft.nhs.uk
Hours: Monday–Friday, 9am–5pm
Website: Op COURAGE – Surrey and Borders NHS

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Op RESTORE – Veterans Physical Health & Wellbeing Service

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Op RESTORE – Veterans Physical Health & Wellbeing Service

# data[].attributes.body
Specialist NHS service for veterans, service leavers and reservists with ongoing physical injuries or related medical problems caused by their time in the UK Armed Forces.

Provides specialist assessment and a personalised care plan, helping veterans access clinicians who understand military-related injuries and linking with NHS and Armed Forces charity support where appropriate.

Available to anyone who has served at least one day in the UK Armed Forces; there is no time limit on when the service-related injury occurred. Referral must be made by the patient's GP.

GP referrals: imperial.oprestore@nhs.net
Access: GP referral only – Op RESTORE does not accept self-referrals.
Website: Op RESTORE – NHS

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Op RESTORE supports veterans with service-related physical healthcare issues to receive the best possible clinical care for their condition.

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Provides free support to veterans, reservists, their families and people who have worked alongside the UK Armed Forces, regardless of when or how long they served.

Offers support with mental and physical health, welfare, housing, finances, employment, isolation and family wellbeing, as well as grants and practical assistance.

Provides sports and social activities, Recovery College courses, self-help resources and personalised support to help veterans and families improve wellbeing and independence.

Telephone: 0300 303 9888 (Monday–Friday, 9am–5pm)
Email: getsupport@helpforheroes.org.uk
Website: Help for Heroes – Get Help

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Ask for help - start your recovery journey today by getting in touch.

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HeadFIT – Mental Fitness for the Armed Forces

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HeadFIT – Mental Fitness for the Armed Forces

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Free online mental fitness tools and exercises, designed by the military for the military to support psychological wellbeing and resilience.

Practical exercises covering stress, confidence, mood, sleep and performance, designed to be incorporated into everyday routines.

Includes techniques such as positive self-talk, relaxation, visualisation, connecting socially and managing difficult emotions.

Access: Free online resource.

Website: HeadFIT

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Coronavirus (COVID-19)

Some HeadFIT tools involve going outside or spending time with other people but, for now, please use the tools in line with the latest Government guidelines on the Coronavirus. The most important action we can all take in fighting Coronavirus is to stay at home to protect the NHS and save lives.

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Mental fitness is all about the good management of good mental health.

HeadFIT for Life helps defence people stay mentally fit and on top of their game...

At work and at home.

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HeadFIT for Life - Helping defence people stay mentally fit.

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Coronavirus (COVID-19) Some HeadFIT tools involve going outside or spending time with other people but, for now, please use the tools in line with the latest Government guidelines on the Coronavirus. The most important action we can all take in fighting Coronavirus is to stay at home to protect the NHS and save lives.

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Specialist UK charity providing free mental health treatment and support for veterans, particularly those experiencing PTSD, complex PTSD and military-related trauma.

Provides a 24-hour confidential mental health helpline, specialist clinical treatment, online self-help, peer support and support for veterans’ families.

Veterans can access support by contacting the helpline directly; professional referrals are also accepted. Treatment is available online and in person.

24-hour Helpline: 0800 138 1619
Text: 07537 173683
Email: helpline@combatstress.org.uk
Website: Combat Stress Helpline

Important: The helpline provides 24/7 emotional support and advice but is not an emergency/crisis service.

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If you have served or are currently serving in the UK Armed Forces, you can call the Combat Stress’ 24-hour mental health helplines.

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Provides information, advice and pathways to support for veterans, serving personnel, reservists and Armed Forces families, including healthcare, housing, employment, social care and wellbeing support.

OpCOMMUNITY provides a single point of contact to help the Armed Forces community navigate NHS and other services, including social prescribing, Veteran Friendly GP practices and links to specialist veteran services.

Provides the Forces Connect app, which includes dedicated Surrey pathways and contact information for services supporting the Armed Forces community.

Telephone: 01273 403693
Email: afn.admin@nhs.net

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Surrey’s official Parent Carer Forum, supporting families of children and young people aged 0–25 with SEND, disabilities, chronic illness or additional needs.

Provides independent guidance, information and signposting to help parent carers navigate SEND support, education, EHCPs, benefits, advocacy and local services.

Gives parent carers a collective voice in shaping Surrey SEND services, working with Surrey County Council, health services and other organisations; membership is free.

Telephone: 01372 705708
Email: contact@familyvoicesurrey.org
Website: Family Voice Surrey

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Family Voice Surrey's vision is clear: cultivate a diverse and inclusive society where parent carers feel valued and listened to and all children and young adults with special educational needs and disabilities (SEND) are supported to reach their full potential.

We provide independent guidance to parent carers of children and young people with additional needs aged 0-25 in Surrey, shining a light on the challenges that SEND families regularly face.

Together we're stronger; together, we can make a difference.

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Family Voice Surrey's vision is clear: cultivate a diverse and inclusive society where parent carers feel valued and listened to and all children and young adults with special educational needs and disabilities (SEND) are supported to reach their full potential.

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Thriving Autistic – Neurodivergent Support

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Thriving Autistic – Neurodivergent Support

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Neurodivergent-led, not-for-profit organisation providing neuro-affirming support for autistic and other neurodivergent adults, including those who are self-identifying or recently diagnosed.

Offers online groups and meet-ups, advocacy, self-advocacy resources and support around issues such as autistic burnout, masking, relationships and workplace adjustments.

Provides a free directory of verified neurodivergent psychologists, therapists, counsellors and coaches, allowing people to find and contact practitioners directly. Individual practitioners may charge for their services.

Access: International online support; formal diagnosis is not required for membership.
Email: hello@thrivingautistic.org
Website: Thriving Autistic

Padlet section: 🧩 Neurodiversity, Autism & ADHD Support

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We’re a global team of ND psychologists & coaches providing support services to the autistic community. We work with newly diagnosed & self-identified autistic adults

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UK-wide charity providing support, advice and tailored programmes for autistic children and their families, including help with communication, social skills, independence, anxiety and behaviour.

Runs a national Autism Helpline for parents, carers and professionals, offering advice on diagnosis, accessing support, schools, EHCPs and funding.

Offers short and long-term individual programmes, school support and parent/carer training. Some programmes are chargeable, with bursaries available for eligible families.

Autism Helpline: 01344 882248
Helpline hours: Monday–Friday, 9am–6pm
Location: Bracknell, with support available more widely across the UK.
Website: Child Autism UK

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Child Autism UK helping children

Child Autism UK helps children with autism achieve their potential. We provide services to enable children to overcome difficulties with communication, learning and life skills and give families the techniques and strategies to cope with autism through the use of evidence-based strategies. Child Autism UK also provides training for families, schools and professionals working with young children.

Autism, according to the NHS Information Centre, is estimated to affect around 1% of the UK population. That's 700,000 people who live with the condition. Autism is a lifelong condition but the difficulties autistic people in life can be significantly managed through support at an early age. Skill and coping strategies learned as children have lifetime relevance and can make an enormous difference to their ability when they become autistic adults to make the most of their lives.

Is my child autistic?

Often the first contact between a family and Child Autism UK is when a family is struggling to come to terms with any distress their child may be experiencing and any behaviours they may have. Child Autism UK provides a helpline that can provide parents in this situation with valuable advice. We offer information to help them make informed decisions about their next steps.

How do we get a diagnosis for autism?

Assistance available for the families of autistic children depends on the diagnosis of the child and how the child is being affected by the condition. The diagnosis process and the Education and Healthcare (EHC) Plan process are significant hurdles. Child Autism UK provides advice and support to families facing the processes on which funding for the treatment of the condition depends. We can also provide a limited number of Bursaries to families unhappy with their final EHC Plan (subject to meeting eligibility criteria).

What support is available for autism?

There is a range of support that can be put in place to help your child overcome obstacles they are experiencing. Child Autism UK promotes early behavioural intervention based on strategies from Applied Behaviour Analysis (ABA). This ensures children learn life skills and coping mechanisms that will equip them for life within education and adult life. ABA used within a properly designed programme at an early age can help transform the lives of autistic children and their families.

Child Autism UK

Child Autism UK has been providing services in the UK for over 25 years. Under our previous name 'Peach', we were instrumental in establishing ABA in the UK. We have a very dedicated team that continues to provide excellent services, and information and advice to parents. We want every autistic child to reach their potential. We really value partnerships working with families, schools, other professionals and ABA practitioners.

Child Autism UK has been involved in setting standards and ethical practises in the UK for many years and the CEO and Clinical Manager are involved through the UK Society for Behaviour Analysis. The UK-SBA sets standards and ensures ethical and values-led practise of Behaviour Analysis here in the UK. Their register of practitioners is accredited by the Professional Standards Authority (PSA) and all Child Autism Staff are registrants.

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Support, advice and services for autistic children - Child Autism UK - releasing potential

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Peach offers early intervention for young children with autism and is the leading UK provider of EIBI / ABA (Applied Behavioural Analysis) services and support.

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ADHD Guides for Children, Teens & Parents

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ADHD Guides for Children, Teens & Parents

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Free downloadable ADHD guides developed by NHS Transformation Partners with the ADHD Foundation, with input from people with lived experience of ADHD.

Includes an interactive children’s guide with 20 activities and a separate teenager’s workbook, covering focus, emotions, understanding ADHD and strategies to help young people thrive.

A dedicated parents/carers guide provides practical ADHD information and is also designed to be useful for healthcare professionals working in primary care.

Access: Free PDF downloads – no referral required.

Website: ADHD Resources for Children, Young People & Carers

Note: The programme itself ended in 2025, but the site retains the three downloadable guides as a legacy resource.

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Transformation Partners in Health and Care

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ADHD resources for children and young people and their carers - Transformation Partners in Health and Care

# data[].attributes.attachment_link.description
New booklets on ADHD for children, young people and parents/carers, by the ADHD Foundation and Transformation Partners in Health and Care.

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Specialist support for autistic children and young people, including autism assessments, sensory profiling and emotional-regulation support.

Offers LEGO®-based therapeutic sessions to develop communication, teamwork, confidence and social skills, alongside family-centred support.

Provides guidance and training for parents, carers and professionals, including support around EHCPs, education and accessing appropriate services.

Email: ola@caleidoscope.org.uk
Telephone: 07846 288466
Website: Caleidoscope – Autism Support

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Autism assessments, sensory profiling, emotional regulation assessments, interoception, LEGO therapy, autism training.

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Appeer – Autism Support for Girls & Women

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Appeer – Autism Support for Girls & Women

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Surrey-based organisation supporting autistic girls and women, including those awaiting assessment, through peer groups, activities and social opportunities.

Offers groups for girls aged 7–12, teenagers and adult women, plus alternative provision, holiday activities and programmes developing confidence, life and work skills.

Provides parent/carer peer support, workshops and expert talks, alongside direct support for autistic girls and women.

Telephone: 07861 696542
Email: hello@appeer.org.uk
Location: Surrey – face-to-face and online activities available
Website: Appeer

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Appeer. Connecting autistic girls and women.

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Supports young adults aged 16+ with learning disabilities and autism across Surrey to develop independence, confidence, friendships and life skills.

Offers social activities, daytime programmes, education and life-skills training, work experience, travel training and supported living/independent support.

Support is tailored to individual needs, ranging from occasional activities to more intensive ongoing support, with programmes operating in Guildford, Woking and across Surrey.

Telephone: 01483 447960
Email: info@halowproject.org.uk
Address: Carroll House, 11 Quarry Street, Guildford, GU1 3UY
Website: halow project

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halow believes that learning disabilities and autism should never stop someone from achieving their dreams.

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Surrey-based autism charity promoting autism acceptance, inclusion and understanding, supporting autistic people and their families.

Provides autism information, practical advice and online resources, including guidance around parenting, education, social situations and everyday life.

Runs autism-friendly community events and activities, with sensory-friendly provision, helping reduce isolation and create opportunities for autistic people and SEND families to connect.

Access: Information and online resources available freely; events vary by location.

Website: Autism All Stars

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Welcome to the website of Autism All Stars Foundation UK. We’re a forward-thinking charity for autistic people of all ages and abilities.

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Free NHS England-funded autism support for parents, carers, families and wider support networks of autistic people of all ages.

Offers free one-to-one peer coaching, group learning sessions, online events and practical resources, delivered by people with lived/family experience.

Helps families better understand autism, navigate services, build confidence, advocate for their family member and support wellbeing. No formal referral is required.

Access: Available across England; support is free and online options are available.

Website: Autism Central – NHS

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Autism Central - England's Peer Education Programme

# data[].attributes.attachment_link.description
Autism Central offers a wealth of resources for parents, carers and personal assistants of autistic people in England - from articles and learning materials to signposting you to services and support in your local area.

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National charity supporting autistic children and young people, with information, practical resources and opportunities for young people and their families.

Offers the Ambitious Youth Network for autistic young people aged 13–25, plus resources covering health, wellbeing, education and everyday life.

Provides employment support for autistic young people, including CV and interview help, workplace adjustments, careers guidance, toolkits and supported employment opportunities.

Telephone: 020 8815 5444
Email: info@ambitiousaboutautism.org.uk
Website: Ambitious about Autism

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Ambitious about Autism is the national charity for autistic children and young people. We stand with autistic children, young people and their families to champion rights, campaign for change and create opportunities.

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UK charity supporting adults affected by ADHD, including people who are diagnosed, awaiting assessment or questioning whether they may have ADHD.

Runs free monthly online peer-support groups, drop-ins and discussion sessions, providing connection, practical coping strategies and shared lived experience. No diagnosis is required for the general drop-in.

Provides practical information on ADHD assessment and diagnosis, Right to Choose, medication, relationships, work and strategies for living with ADHD. It also runs online groups for parents and partners of people with ADHD.

Access: Self-referral/signposting only; healthcare professionals cannot make a formal referral. ADHD Aware does not provide assessment, diagnosis, medication, counselling or one-to-one support.

Email: admin@adhdaware.org.uk
Website: ADHD Aware

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ADHD Aware is a small charity based in Brighton which has been run by volunteers for about a decade, supporting adults impacted by attention deficit hyperactivity disorder (ADHD). With this website, we aim to offer peer support for adult ADHD both locally and nationally.

We hold a programme of regular sessions each month, as well as new private support group programmes, all booked through Eventbrite and which take place on Zoom and "in the room":

A Peer Support Drop-in and ADHD topic Group Discussion for adults with ADHD; as well as

Support for partners; and

For parents of children, young people and also young adults.

We organise the drop-in support groups so that we can all relax in the company of people who understand one-another. We share information and ideas with the chance to speak confidentially. The facilitated discussion groups are an opportunity for our members to come together and share information, advice and personal experiences around an agreed topic, with the potential to tackle some of the core issues of living with ADHD.

For more detailed information about all our peer support sessions and social media and how to join them, join our mailing list and check out our monthly newsletter which you can receive by signing up for our mailing list.  You will also see an events calendar on this website which lists all of our upcoming sessions which are open for enrolment.  For more information about our drop-ins and other support group meetings, please see the Support Group Meetings pages.

Our aim is to help our members to feel that they are not alone and that they have a place to go for shared experience and forming relationships with like-minded people.

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ADHD Aware - Support for Adult ADD, ADHD - ADHD Aware

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ADHD Aware is an organisation offering support for adults impacted by ADHD and ADD. Information, news and a calendar of events

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Provides specialist information, advice and support for autistic children, young people and adults, as well as parents and carers.

Offers online autism advice nationally, including personalised sessions for autistic adults and parents/carers, plus downloadable resources on areas such as anxiety management.

Also provides autism training, workshops, social and skills groups and specialist support, although many of these services are restricted to specific local areas.

Telephone: 020 8458 3259
Email: admin@resourcesforautism.org.uk
Website: Resources for Autism

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Resources for Autism - Providing practical support for children and adults with autism

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Resources for Autism is a registered charity. We provide practical services for children and adults with a diagnosis of autism and for those who love and care for them.

We have a team of trained, enthusiastic and kind staff and volunteers offering a wide range of support. All our staff are autism specialists who understand communication and sensory needs.

Read more about our services here.

You can also get involved. We want the very best staff and the keenest volunteers: Find out how here.

We are a registered charity and rely on donations and there are many ways you can help: See how here.

We are supported by some wonderful organisations: Find out about them here.

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Resources for Autism is a registered charity. We provide practical services for children and adults with a diagnosis of autism and for those who love and care for them. We have a team of trained, enthusiastic and kind staff and volunteers offering a wide range of support.

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Provides a free online ADHD screening test for adults who think they may have ADHD and are considering assessment.

Produces information that can help support a conversation with a GP about an ADHD assessment and referral; its clinician guidance includes NHS and Right to Choose referral pathways.

Also provides ADHD psychoeducation and resources for people wanting to understand ADHD, diagnosis and treatment options.

Access: Free online screening; the screening tool itself is not an ADHD diagnosis.

Website: Think ADHD

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Think ADHD – Adult ADHD diagnosis and treatment

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Your first step toward Adult ADHD diagnosis and treatment. Start your journey with our free ADHD Screening Test for adults.

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Happy Space – Children's Wellbeing Resources

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Happy Space – Children's Wellbeing Resources

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Mental health charity focused on preventing mental health difficulties by helping young people develop skills to look after their wellbeing.

Provides interactive wellbeing guidebooks for ages 3–18, covering five areas: Mind, Body, Food, Finance and the Arts.

Offers workshops, lesson activities and wellbeing resources for young people, schools, teachers and caregivers.

Access: Resources available nationally; some resources are free/grant-funded while others are chargeable.

Website: Happy Space

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Prevention is better than cure. Happy Space is the mental health charity protecting the minds of tomorrow. We inspire and empower young people nationwide.

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Provides information and resources to help parents and carers support children's emotional wellbeing through play and positive relationships.

Offers programmes and guidance around attachment, emotional and behavioural difficulties, trauma and strengthening parent-child relationships.

Also provides specialist Play & Creative Arts Therapy, predominantly commissioned through schools in Oxfordshire and surrounding areas.

Access: Parent/carer resources available online; local therapy availability should be checked directly.

Website: Clear Sky – The Power of Play

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Supporting children’s mental health. Play & Creative Arts Therapy for services for schools, therapist training and parent support.

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Supports young people struggling with self-harm, depression and emotional wellbeing, with a strong focus on positive, healthy coping strategies and reducing stigma.

Provides free online self-harm advice, coping techniques, safety-planning information, blogs and mental health resources for young people, parents and those supporting them.

Offers digital mental health workshops that can be accessed from anywhere; its in-person school workshops are currently limited to South Wales.

Access: Online resources are available nationally.
Website: Heads Above The Waves

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Heads Above The Waves is a not-for-profit organisation that raises awareness of depression and self-harm in young people. We promote positive, creative ways of dealing with the bad days.

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Expert-endorsed books and digital resources for 13–18-year-olds, supporting mental health, wellbeing and confidence.

Covers anxiety, stress, OCD, body image, neurodiversity, sexuality and gender identity, bereavement, bullying, exams and social pressures.

Available through Surrey Libraries, with titles available as physical books and many as free eBooks with a library card. Books can be requested through the library catalogue.

Access: Free through Surrey Libraries.
Website: Reading Well for Teens

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Reading Well for teens - The Reading Agency

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Reading Well for teens suggests recommended reading and digital resources to help you understand your feelings and boost your confidence. Teens…

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Expert-endorsed books and digital resources for 13–18-year-olds, supporting mental health, wellbeing and confidence.

Covers anxiety, stress, OCD, body image, neurodiversity, sexuality and gender identity, bereavement, bullying, exams and social pressures.

Available through Surrey Libraries, with titles available as physical books and many as free eBooks with a library card. Books can be requested through the library catalogue.

Access: Free through Surrey Libraries.
Website: Reading Well for Teens

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Reading Well for teens - The Reading Agency

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Reading Well for teens suggests recommended reading and digital resources to help you understand your feelings and boost your confidence. Teens…

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Expert-endorsed books supporting children’s mental health and wellbeing, primarily aimed at Key Stage 2 (ages 7–11), with books suitable for a range of reading abilities.

Covers feelings and worries, school and online life, bereavement, trauma, ADHD, autism and OCD, as well as maintaining positive mental wellbeing.

Books are available through Surrey Libraries and can be requested and sent to a local library if a title isn't currently available.

Access: Free through Surrey Libraries. Library membership is also free.

Website: Reading Well for Children

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Barnardo’s Community Wellbeing Team (CWT)

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Barnardo’s Community Wellbeing Team (CWT)

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Free early-intervention emotional wellbeing support for young people aged 8–18 across Waverley, including Farnham.

Offers up to 8 weekly 1-to-1 sessions with a Wellbeing Mentor, Drawing and Talking therapy, school-based B-Connected groups, advice, signposting and holiday wellbeing sessions.

Referrals can be made by GPs and other professionals, parents/carers, or young people aged 16+, as well as through Mindworks Surrey Access and Advice.

Email: CWT@barnardos.org.uk
Hours: Monday–Friday, 9am–5pm
Important: This is an early-intervention service and does not provide crisis or clinical-level support.

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Barnardo's Community Wellbeing Team works across Surrey Heath, Spelthorne, Waverley & Woking. We work with children and young people, aged 6-18 years, to help support emotional health and wellbeing as soon as a need is identified.

The Community Wellbeing Team provides support in the following ways:
Meeting with them for 1:1 support (up to 10 sessions)
B-Connected - a 6 week school-based wellbeing group
Advice, guidance, information and signposting to other provisions
Offering phone or online support
Finding other support in the local community
Holiday wellbeing check-in sessions

Community Wellbeing Mentors will spend time getting to know the young person and what goals they want for future sessions. The service uses a goal-based approach to guide young people to understand their strengths and how they can use them to achieve their goals. Community Wellbeing Mentors will meet young people where they feel safe and comfortable which can be at home, in school/college or out in the local community.

Referrals can be made via:
Mindworks Surrey Access and Advice Service (formerly CAMHS access and advice service)
Professionals working with the young people such as GP, education, social care
Young people (aged 16 and over), parents or carers themselves

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Barnardo's Community Wellbeing Team works across Surrey Heath, Spelthorne, Waverley & Woking. We work with children and young people, aged 6-18 years, to help

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Free online support for young people aged 10–17 in the UK who self-harm, are worried they may self-harm, or want support with recovery.

Runs a 7-week online course in small groups, led by trained counsellors and youth workers. Young people participate via chat, so they do not need to be seen or heard.

No professional referral is required. Young people can sign themselves up, although parental permission is required for younger participants.

Important current information: New Alumina sign-ups are closed for the summer and due to reopen on 1 September 2026.

Website: Alumina – SelfharmUK

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"Since starting alumina it's become the highlight of my week. It's such a safe, non judgemental place which has really helped me in my recovery."

Max

"If you're thinking about joining I'd say go for it, the team are lovely and everyone who does it is so welcoming and supportive"

Abi

Alumina is a free, online 7 week course for young people struggling with self-harm. Each course has up to 14 young people, all accessing the sessions from their own phones, tablets or laptops across the UK. The courses take place on different evenings of the week and are run by friendly, trained counsellors and volunteer youth workers. You don't need an adult to refer you or sign you up, and no-one will see or hear you during the sessions - you'll just join in via the chatbox. We want to help you to find your next steps towards recovery, wherever you are on your journey.

IS ALUMINA RIGHT FOR ME?

Are you...

10-17 years old?

Living in the UK?

Someone who self-harms or worries they might?

Looking for support but not wanting to do it face to face?

Wanting to move towards a life free from self-harm?

If so...

Alumina could be a helpful step forward. If you sign up we'll begin a conversation over email to work out if it might be a good fit - and you can ask us any questions you have. The only rule we have in Alumina is that we don't talk about suicide in the groups. If that's something you are struggling with thinking about we recommend getting in touch with our friends at Papyrus who are better equipped to support you.

"I thought it would be all serious and uncomfortable because of the self-harm talk but actually, the staff have made me laugh, we've been given a space that feels relevant to our ages and most importantly we can turn up in any mood and they'll be there for us." Runa

What's a session like?

"Clicking on the link for the first time was nerve wracking and intense with lots of thoughts going through my head. But within only a few minutes of the session I had a smile on my face and felt comfortable with the staff and the group."

Sasha

"Alumina was quite different to what I expected, I thought it would just be an intense 6 weeks and it would be over like other services. But it was nothing like that - instead I felt and still feel very supported by the staff. The group and staff are like a big family who's always there for me."

Samara

"Clicking that link for the very first time was terrifying. But I knew it could be life-changing. The first session I felt welcome, I no longer felt like an outsider. It's fun, believe me!! Most days I find myself looking forward to the next session because Alumina gives me a sign of hope."

Dan

Questions

We aren't a crisis service so if you're in need of immediate support please contact one of the following:

The Mix: Offering essential support for anyone aged 12-25. For their crisis messenger support service text THEMIX to 85258.
Childline: Support for anyone up to age 18. Call, chat online or email their crisis service.
Samaritans: Call 116123 anytime if you need to talk to someone.

We've changed the shape of our support for young people. This website introduces Alumina, our online support groups for young people struggling with self-harm. We've also recently launched beheadstrong.uk offering young people all kinds of information, stories and videos about looking after your mental and emotional wellbeing. You can find links to some of selfharm.co.uk's most popular articles below.

Yes we have! We have worked with 14-19 year olds for many years but we have always heard from people who are younger (or those who care about them) asking if we do anything for younger people. Then from September 2022 we reduced our age range to 11, and found how important it was to support this age range and that our Early Intervention project was great for this age range. Therefore, from October 2023 we will be aiming our work at young people in secondary school or college (or equivalent) and those transitioning to secondary school and our age range has reduced to 10-17 years old. If you're under 13 we will need to get permission from someone with parental responsibility for you, and we will email them to explain how Alumina works and make sure they are happy with you joining a group.

We aim to group similar aged young people into groups together, so 10-13-year-olds will be offered groups together and 13-17 year olds will be in other groups together. We are happy to work with anyone until the end of their full-time education, therefore we will work with 17- and 18-year-olds so long as they are three months or more away from finishing their education at the end of August.

Meet the team

Live Webinars

We have recently started to do live webinars on YouTube on issues related to self-harm and emotional wellbeing

Supporting Young People Who Self-harm

If you're a parent, professional or friend supporting a young person who's self-harming, we recommend taking an hour to watch this webinar with our Alumina Managers. They explore why people self-harm, why young people especially self-harm, why it becomes addictive, how to break the addiction cycle, and what young people wish the adults around them understood about self-harm.

"Alumina is a well thought through support service for young people; it is professional, caring and accessible to all. Signposting a young person to Alumina will help them begin their recovery journey."

DR. KATE MIDDLETON

Our Alumina advisory panel

More information about self-harm

We've moved some of our most popular articles about self-harm over to beheadstrong.uk, and you can use these links to find them:

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Free online Self-harm support for 10-17 year olds

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"Since starting alumina it's become the highlight of my week. It's such a safe, non judgemental place which has really helped me in my recovery." Max "If you're thinking about joining I'd say go for it, the team are lovely and everyone who does it is so welcoming and supportive" Abi Alumina is a free, online 7 week course for young people struggling with self-harm.

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Free sleep advice and resources specifically for teenagers and young people, helping them understand their sleep and develop healthier sleep routines.

Covers sleep routines, anxiety, screen time/social media, school and exam stress, caffeine, exercise and lifestyle, with free videos, downloads, sleep diaries and an eBook.

Also provides advice for parents/carers and schools, plus access to the National Sleep Helpline for young people and parents concerned about sleep.

National Sleep Helpline: 03303 530 541
Email: info@thesleepcharity.org.uk
Website: Teen Sleep Hub

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Looking for advice on how to sleep better? Tweak your routine and understand the science behind your sleep patterns.

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Mental health charity providing free, evidence-based resources and training to help children and young people understand and look after their mental health.

Covers anxiety, depression, self-harm, suicide prevention, eating disorders, stress, neurodiversity, resilience, sleep and transitions, with resources for young people, parents and professionals.

Offers free webinars, guides, wellbeing action plans, posters and practical resources; parents and carers can also access training and peer-support resources.

Telephone: 01635 869754 (Mon–Fri, 9am–5pm)
Access: Free online resources; the charity does not provide direct clinical or individual mental health advice.
Website: Charlie Waller Trust

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We work with young people, parents and carers, schools, colleges, universities and employers.

All our work is based on sound evidence. It gives people the confidence and skills to look after their mental health.

Charlie sits at the heart of our story, our vision and our purpose.

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Charlie Waller Trust, mental health charity

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We understand mental health. Our aim is to educate young people, & those with responsibility for them, about their mental health & wellbeing. The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie to suicide having suffered from depression.

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HappyMaps – Children & Young People’s Mental Health

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HappyMaps – Children & Young People’s Mental Health

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Free, award-winning mental health information hub helping parents, carers and young people find reliable advice, resources and appropriate support.

Covers anxiety, low mood, ADHD, autism, eating disorders, behaviour, sleep, self-harm, social media, school difficulties and many other concerns, with information organised by age.

Includes guidance on finding counselling, accessing CAMHS and other mental health services, useful apps and websites, and when to seek professional help.

Email: happymapsuk@gmail.com
Access: Free online resource – no referral required.
Website: HappyMaps

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HappyMaps - Find the best support, advice and information on young people's mental health, all in one place. For Parents, Professionals and Young People.

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Read reviews

"I think this is a fabulous resource-very clearly laid out with the full range of supports available, from parenting tips through to professional help" (Parent)

"This is great to recommend to parents when they are worried about their children. It's the best website for mental health issues that I've found" (Teacher)

"Excellent. I work for CAMHS Bristol and regularly recommend this website" (Child and Adolescent Mental Health Services)

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Home - HappyMaps: Help and Resources for Children's Mental Health

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An award-winning website on children's mental health collating sensible and professional advice on common problems. With new self-help pages for young people.

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Anna Freud – Children & Young People’s Mental Health

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Anna Freud – Children & Young People’s Mental Health

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National mental health charity providing free, evidence-based information and resources to support children and young people’s mental health and wellbeing.

Resources cover self-care, anxiety, low mood, treatment options, accessing/referrals to mental health services, bereavement, social media and supporting friends.

Also provides dedicated guidance and resources for parents, carers, schools and professionals, including advice on talking to children about mental health.

Crisis Messenger: Text AFC to 85258 for free, confidential 24/7 text support.
Telephone: 020 7794 2313
Email: info@annafreud.org
Website: Anna Freud

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We work with professionals to improve the mental health and wellbeing of children and young people. Learn about our training, services, research and more.

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Nip in the Bud – Children’s Mental Health

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Nip in the Bud – Children’s Mental Health

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Provides free, evidence-based information and resources to help parents, carers, teachers and professionals recognise and understand mental health and neurodevelopmental difficulties in children and young people.

Offers short films, podcasts and downloadable fact sheets covering anxiety, depression, ADHD, autism, OCD, eating disorders, self-harm, PTSD, dyslexia and emotional wellbeing.

Focuses strongly on early recognition and intervention, helping adults identify when a child may need additional or professional support.

Access: Free online resources – no referral required.

Website: Nip in the Bud
Resources: Resource Library

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Learning about Children's Mental Health through Film

Nip in the Bud is regularly adding new FREE resources - short films and fact sheets - to raise mental health awareness among primary school staff, teacher trainees, anyone working with children, parents, carers and young people.

Early intervention is key, so the negative impacts of these conditions can be 'nipped in the bud' and so reduce the risk of them becoming entrenched. Our films cover Expert Information on different conditions, Real Life Experience, Emotional Wellbeing and Coping with the Aftermath of Covid.

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Nip in the Bud | Child Mental Health Resources for Parents and Teachers

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Nip in the Bud® works with mental health professionals of the highest standing to produce FREE short evidence-based films and fact sheets to help parents, educationalists and others working with children to recognise potential mental health conditions. The goal is to increase the prospects of early intervention and to avoid those conditions becoming more serious in later years.

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stem4 – Supporting Young People’s Mental Health

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stem4 – Supporting Young People’s Mental Health

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UK charity providing free, clinically informed mental health support and resources for children and young people, as well as parents, carers, schools and professionals.

Offers five free mental health apps: Calm Harm (self-harm), Clear Fear (anxiety), Move Mood (low mood/depression), Worth Warrior (body image, self-worth and eating difficulties) and Combined Minds (support for families and friends).

Provides information and downloadable resources covering anxiety, depression, self-harm, eating disorders, addiction, resilience and asking for help. Resources are also available for parents, schools and health professionals.

Access: Free online resources and apps; no referral required.

Website: stem4

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stem4 - supporting teenage mental health

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stem4 is a charity that supports positive mental health in teenagers. Mental health information, apps and education. Founders of Youth Mental Health Day.

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Supports young people aged 10–18 experiencing mild-to-moderate anxiety, depression, stress, loneliness and other social or emotional difficulties.

Runs the Green Teens programme, using therapeutic gardening, nature, social connection and the Five Ways to Wellbeing to build confidence and resilience.

Also offers a free online Life Skills for Teens programme, Parent Hub sessions and support/resources for parents and carers.

Email: admin@greenhub.org.uk
Address: Station House, Witley Station, Station Approach, Wormley, GU8 5TB.
Referrals: Parents can refer, and there is a separate GP/professional referral route.
Website: Green Hub Project for Teens

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Helping teenagers take charge of their own mental wellbeing Promoting mental wellbeing in teenagers The Green Hub Project for Teens is a local community charity serving residents of Godalming, Milford and Witley, along with the broader Waverley and Surrey areas. We support teenagers and

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Peer-led support for adults 18+ experiencing both mental health difficulties and problems with alcohol, drugs or other addictive behaviours.

Uses a 12 Steps + 5 recovery programme, with the additional five steps specifically addressing mental health and dual-diagnosis recovery.

Offers regular online meetings accessible across the UK, telephone support, WhatsApp support and some face-to-face meetings.

Telephone/Support: 07860 739379
Email: info@ddauk.org
Website: Dual Diagnosis Anonymous UK

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Free, confidential peer-support programme for adults experiencing emotional difficulties, including anxiety, low mood, grief, anger, loneliness, low self-esteem and overwhelming emotions.

Uses a 12-Step approach adapted for emotional wellbeing, with supportive meetings where people can share experiences and learn from others without judgement.

Offers online, telephone and in-person meetings, plus 24/7 online/email groups. Meetings are free and no diagnosis or professional referral is required.

Email: info@emotionsanonymous.org
Access: Adults; meetings are generally drop-in and free.
Website: Emotions Anonymous

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Skip to main content

This is the official website of Emotions Anonymous International (EAI).
EAI is a nonprofit organization that facilitates the Emotions Anonymous (EA) 12-Step Program by providing a central location for support group meeting information. EAI offers EA-approved materials and other resources to help individuals improve their mental health and well-being. EAI's mission is to support individuals with emotional difficulties in their efforts to live more manageable lives. Many people have found their way to a more positive life experience by participating in this program.

The program's foundational components include the 12 Steps, 12 Traditions, 12 Helpful Concepts, 12 Just for Todays, 12 Promises, 12 Slogans, and 12 Principles, which are derived from and used with permission from AA. Individuals seeking help through the EA program come from all walks of life and levels of mental health status. This program can be beneficial for those in recovery from addiction but is applicable to anyone interested in improving their emotional well-being.

EAI relies on your financial support to continue to offer services to members worldwide.
Please make your gift today!

We have raised $56,256.29 of our $60,000.00 goal.

Find out more about our sustainer (monthly) giving program that makes it easy to do your part!
Help assure that the EA program is available to anyone who needs it:

Before the pandemic I always put a few dollars in the basket every week when we met at the community center. I was so grateful that my group simply moved to a virtual platform when COVID struck! I needed my group! But I realized that I had stopped supporting the organization that means so much to me without a basket in front of me! So I chose to sign up for monthly contributions through my bank account - it's safe and easy! Now I'm back to supporting EA as I always did. I'm doing my part to make sure the program is alive and well for everyone who needs it!

If you can make a contribution now, please do so online , over the phone , or by mailing it to P.O. Box 4245 Saint Paul, MN 55104-0245 USA. Thank you!

The main office of EAI is located in St. Paul, MN, USA. The EAI Board of Trustees is made up of members from around the world. EA-approved literature can be purchased through our online store. EAI sells pamphlets, workbooks, books, and merchandise. EA materials are copyrighted and should not be reproduced without permission. The staff and Board of Trustees develop and approve materials with input from EA members.

You may pick up your order by placing it at least 24 hours prior to your pick-up date. Please provide an approximate pick-up time to assure that it is ready and staff is available to assist you. Keep in mind that EAI is closed on Fridays and weekends. You will need a gate code to park in the lot, please contact our office to receive this prior to coming to our office.

If you or someone you know is experiencing a life-threatening mental health crisis, consider calling or texting the Suicide & Crisis Lifeline at 988 or chatting online at 988lifeline.org. This U.S. nationwide hotline number debuted in August 2022 and offers 24/7, free and confidential support for people in distress, prevention, and crisis resources from trained crisis counselors.

EA International is not a healthcare or religious organization. EAI is not a crisis hotline or warmline; staff are not counselors and do not have the training to handle emergencies. EAI does not provide psychiatric, therapeutic, or medical services or referrals to those services.

What's New at EAI!

EA Materials in 2023

Communication - #105 (New)

Are We Defective? - #106 (New)

Serenity Prayer Pocket Card - #M107 (New)

EA Materials in 2022

EA Bylaws - #24 (Revised)

Control - #40 (Revised)

Patience - #58 (Revised)

Sobriety in the EA Program - #104 (New)

Water Bottle - #M2 (New)

Outreach Pocket Card [10/pk] - #M103 (New)

OPEN THE ONLINE STORE TO ORDER ONLINE!
JOIN EAI'S EMAIL LIST (It's free and you can unsubscribe anytime.)
We are sending weekly emails with information, reflections, requests to the EA membership, etc. We hope sending shorter bits of news will be easier to digest and more engaging.

Please Consider Making a Contribution!

EA groups are self-supporting and all groups and individuals financially support the EAI office, which manages the literature and administrative work for EA as a whole. Without support from members, EAI staff would not be available to support the many groups and members who have questions, make suggestions, or want to purchase EA materials. Thank you to each individual and group for your contributions.
Please donate now!

How to Find an EA Meeting to Join

A key to emotional well-being is to stay active with your group. Remote and virtual groups are pretty easy to access but we encourage you to try a few out before making any decisions about the Emotions Anonymous program. Most groups follow our standard meeting format, but no two groups are exactly the same. Each group is run by those in the meeting and each has a different 'flavor' as a result. Find out more information on starting up a new group If there are no groups in your area or that work for your schedule, please consider starting one or joining a remote or virtual group! here.

Emotions Anonymous International

Tuesday - Thursday
12 PM - 5 PM, CT

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Emotions Anonymous 12 Step Program of recovery

# data[].attributes.attachment_link.description
Skip to main content This is the official website of Emotions Anonymous International (EAI). EAI is a nonprofit organization that facilitates the Emotions Anonymous (EA) 12-Step Program by providing a central location for support group meeting information. EAI offers EA-approved materials and other resources to help individuals improve their mental health and well-being.

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National charity providing information, advice and support for children and adults affected by Obsessive-Compulsive Disorder (OCD), as well as their families and carers.

Runs free online peer-support groups, including general OCD groups plus dedicated groups for teenagers, young adults, people aged 50+, parents and family members.

Provides information about OCD treatment, CBT/ERP, accessing NHS treatment and self-help, alongside discussion forums and educational resources.

Support email: support@ocduk.org
Helpline: 01332 588112 – currently operating on a limited basis, generally 10am–2pm; OCD-UK recommends emailing where possible.
Website: OCD-UK

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Information plays an important role in helping people understand and come to terms with Obsessive-Compulsive Disorder (OCD).

We're here to educate, offer hope and support people through the difficult times, right through to recovery and everything in between, we are OCD-UK.

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OCD-UK | A national OCD charity, run by, and for people with lived experience of OCD

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Information plays an important role in helping people understand and come to terms with Obsessive-Compulsive Disorder (OCD). We're here to educate, offer hope and support people through the difficult times, right through to recovery and everything in between, we are OCD-UK.

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UK suicide-prevention charity providing practical resources for people experiencing suicidal thoughts and those worried about someone else.

Provides the free Stay Alive app, including a safety plan, reasons for living, wellbeing tools and information on accessing crisis support.

Offers free downloadable safety plans, Stay Alive booklets and suicide-prevention resources, as well as training for individuals and organisations.

Website: Grassroots Suicide Prevention
Find support: Find Help Now

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Grassroots Suicide Prevention | Educating, Connecting, Campaigning

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We are Grassroots Suicide Prevention. We empower people to help save lives from suicide through connecting, educating, and campaigning nationally. ​ Read More...

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NHS Every Mind Matters – Mental Wellbeing

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NHS Every Mind Matters – Mental Wellbeing

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Free NHS advice and practical tools to help improve mental wellbeing, manage stress and anxiety, sleep better and feel more in control.

Includes self-help CBT techniques, mindfulness, meditation, physical activity and advice on talking about mental health.

Create a free personalised Mind Plan by answering five quick questions and receive practical suggestions tailored to you.

Access: Free online resource – no referral required.

Website: NHS Every Mind Matters – Mental Wellbeing Tips

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We all need good mental health and wellbeing - it's essential to living happy and healthy lives, and can help us sleep better, feel better, do the things we want to do and have more positive relationships. It can also help us deal with difficult times in the future.

Try our quick Mind Plan quiz to get personalised suggestions now, or find other tips, advice and support to help boost your mental wellbeing.

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Mental wellbeing tips - Every Mind Matters

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From a personalised plan to boost your mental wellbeing, to top tips to stay on top of your mental health and self-care videos for young people, we have loads of advice and support to help you look after your mind.

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Surrey-wide information hub covering mental health and emotional wellbeing, with guidance on anxiety, depression, sleep, bereavement and other common mental health concerns.

Signposts to free local services, including NHS Talking Therapies, Community Connections, Recovery College, crisis support and self-help resources; many services accept self-referrals.

Includes dedicated information for children and young people, crisis support, men's mental health, perinatal mental health and wellbeing activities.

Website: Healthy Surrey – Mental Wellbeing

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Support if you are experiencing mental health problems, including anxiety and depression, plus child and adolescent mental health information.

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UK charity challenging the stigma around men’s mental health and encouraging men to understand, discuss and seek support for mental health difficulties.

Runs free online therapy-style sessions for men aged 18+, covering topics such as stress, trauma, relationships, anxiety, confidence and identity. No referral is needed and participants can simply listen with their camera off if preferred.

Provides free educational talks, mental health resources and signposting to other specialist support services.

Email: manup@manup.how
Website: MANUP?
Free therapy & talks: View and book sessions

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We are MANUP?. Our goal is to change people’s attitudes, opinions, and minds about male mental health. To raise mental health awareness, we talk to men from various backgrounds, occupations, and histories. We are a registered mental health charity.

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CALM – Campaign Against Living Miserably

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CALM – Campaign Against Living Miserably

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Suicide prevention charity providing free, anonymous support for anyone affected by suicidal thoughts or struggling to see a way forward.

Offers a professional helpline and online chat, as well as practical mental health tools, guides and the free CALMzone app.

Also supports people worried about someone else or bereaved by suicide, regardless of gender, background or sexuality.

Helpline: Open 5pm–midnight, every day.
Website: CALM – Get Support

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Campaign Against Living Miserably (CALM)

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We're the Campaign Against Living Miserably (CALM) and we're uniting the UK against suicide.

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Waverley Housing Officer Drop-In – Farnham

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Waverley Housing Officer Drop-In – Farnham

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Face-to-face drop-in for Waverley Borough Council tenants and leaseholders to speak directly with housing staff — no appointment required.

Get help with repairs and maintenance, rent/service charges, tenancy issues, anti-social behaviour, leasehold queries, damp and mould, and complaints.

Sessions operate first come, first served, with up to 10 minutes per person. From July 2026, staff from across Housing services are also attending.

Venue: Farnham Memorial Hall, Babbs Mead, West Street, Farnham, GU9 7EE
Housing Officer: Rich Platt
Time: 11am–1pm
2026 dates: 13 August, 17 September, 15 October, 12 November and 10 December.

Email: Housingmanagementteam@waverley.gov.uk

Waverley Housing Officer Drop-In Sessions

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Housing Officer Drop-ins | Waverley Borough Council

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Learn more about our regular drop-in sessions, where you can meet with your housing officer face-to-face.

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Supports adults experiencing homelessness, housing difficulties, poverty, isolation, mental health difficulties or substance use, providing practical and emotional support.

Day Service offers hot meals, showers, laundry, clothing, benefits advice, advocacy and access to healthcare, alongside social and wellbeing support.

Also provides Action for Families, supporting families experiencing financial hardship, housing problems, domestic abuse, poor mental health and social isolation.

Address: Beverley Hall, 71 Haydon Place, Guildford, GU1 4ND
Telephone: 01483 560003
Email: info@guildfordaction.org.uk
Website: Guildford Action

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As in any community, Surrey has people who are struggling, traumatised, living on the edge and in real danger. What is widely seen as a prosperous county it is easy to assume it couldn't happen here;, or, if it does, its because somehow people have brought it on themselves. So they are dismissed. Invisible. Forgotten.

Whilst our base and much of our work is in Guildford, some of our services are County wide.

Which is where we step in.

Our Family Support Service works with those who are struggling with family life and all the challenges this throws our way. Housing, relationship issues, mental health challenges, parenting difficulties, domestic abuse and low income all make for hard times in what should an important time for children to have stability.

Our Day Service is available to those sleeping rough and those with challenging mental health needs that prevent them from having a safe and fruitful life. Many people have a reliance on substances or alcohol to help them manage or escape day to day living. As well as meeting basic needs through access to food, footcare, medical services and washing facilities, we also offer a needle exchange service to reduce harm.

Working in the family home and groups in the community our team are available to support families so they can flourish.

Within this project we have a Big Brother Big Sister project that matches adults with little people who need a consistent and safe person to walk through their lives with them.

Our Day Service is available to anyone who is experiencing multiple disadvantage which may include, trauma, homelessness, isolation and/or substance use.

As well as meeting basic needs we also offer a Needle Exchange with the aim to reduce harm.

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As in any community, Surrey has people who are struggling, traumatised, living on the edge and in real danger. What is widely seen as a prosperous county it is easy to assume it couldn't happen here;, or, if it does, its because somehow people have brought it on themselves.

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Free service for anyone in England and Wales to alert local outreach teams about an adult who is sleeping rough or preparing to sleep rough.

The alert is passed to the relevant local authority/outreach team, who can try to locate the person, assess their needs and offer appropriate support.

People who are sleeping rough can also use StreetLink themselves to connect with local support. StreetLink does not provide accommodation directly.

Important: If someone is in immediate danger, needs urgent medical assistance, or is under 18, call 999 rather than using StreetLink.

Make a StreetLink alert

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StreetLink - Connecting people sleeping rough to local services

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Welcome to StreetLink. Make an alert if you've seen someone sleeping rough, or if you're sleeping rough and want to find out about local support services.

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Provides free, expert debt help for people struggling with unmanageable debt, with personalised support to find an appropriate route out of debt. CAP is authorised and regulated by the Financial Conduct Authority.

Offers free Money Coaching, helping people develop budgeting skills, manage spending, use credit wisely and feel more confident managing their finances.

Also provides Job Clubs and Life Skills support in some areas, delivered through local churches. Services are available regardless of religious belief.

Debt help telephone: 0800 328 0006.

Christians Against Poverty – find help near you

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Struggling with debt or worried about money? At CAP we offer free, confidential debt help, budgeting support and advice through local UK based churches.