# data[].attributes.headline
Are you already providing service to an ICS? Poll results

# data[].attributes.subject
Are you already providing service to an ICS? Poll results

# data[].attributes.attachment_link.title
Session 1 Are you already providing services to an ICS poll-results

# data[].attributes.headline
Kings Fund: How does the NHS in England work

# data[].attributes.subject
Kings Fund: How does the NHS in England work

# data[].attributes.attachment_link.title
How does the NHS in England work and how is it changing?

# data[].attributes.body
From July 2022 Integrated Care Systems (ICSs) became the new intermediate tier of the health system in England with responsibility for planning and funding health and care services.

This series of three webinars will provide NHS Knowledge and Library Service Managers and their line managers an opportunity to find out more about the context and the need for knowledge and evidence service provision to an ICS. Effective partnership working, models of service provision and plans to engage within a healthcare system will be explored.

By the end of the series participants will be able to apply their knowledge of ICSs to develop a partnership approach with other library, knowledge and information services and make an evidence and knowledge service offer to their local Integrated Care Board.

NHS Knowledge and Library Service managers and their line managers. No previous knowledge and experience required.
NHS Knowledge and Library Service managers and their line managers.

Participants will be expected to attend all three sessions and complete a total of 1- 2 hours of additional learning between the webinar sessions.

A calendar invite with detailed joining information will be sent to the attendees a few days before the session.

# data[].attributes.attachment_link.title
v2 Providing Evidence and Knowledge at a System Level Agenda

# data[].attributes.body
To make the most of our time together do please take 16 minutes to complete the following:

Complete the pre-survey

Watch the animation from the King's Fund
How does the NHS in England work and how is it changing?

If you have more time complete the NHS Leadership Academy: Foundations in System Leadership; collaborating for health and care

# data[].attributes.body
Join on your computer or mobile app

Click here to join the meeting

Meeting ID: 353 958 748 813
Passcode: NndRhN

Download Teams | Join on the web

Or call in (audio only)

+44 20 7660 8345,,713529654#  United Kingdom, London

Phone Conference ID: 713 529 654#

Find a local number | Reset PIN

Learn More | Meeting options

# data[].attributes.body
Joining instructions

Join on your computer or mobile app

Session 2:  Microsoft Teams meeting

Click here to join the meeting

Meeting ID: 391 452 709 761
Passcode: S24YiC

Download Teams | Join on the web

Or call in (audio only)

+44 20 7660 8345,,791899257#   United Kingdom, London

Phone Conference ID: 791 899 257#

Find a local number | Reset PIN

Learn More | Meeting options

# data[].attributes.attachment_link.title
Providing Evidence and Knowledge at a System Level Context

# data[].attributes.attachment_link.title
Collaboration toolkit | Knowledge and Library Services

# data[].attributes.attachment_link.description
A toolkit for services engaged in mergers, alliances, amalgamations, and other closer working practices

# data[].attributes.body
1. Identify which ICS your service sits in (it may be more than one) ​

2. Identify the top three priorities for your ICS ​

3. Map the collaboration that already takes place in your ICS area (within library and knowledge services or more widely)​

​

Optional: review the collaboration toolkit​

# data[].attributes.body
Joining instructions

Join on your computer or mobile app

Session 3:  Microsoft Teams meeting

Click here to join the meeting

Meeting ID: 336 961 327 38
Passcode: 5c8iXL

Download Teams | Join on the web

Or call in (audio only)

+44 20 7660 8345,,167066029#   United Kingdom, London

Phone Conference ID: 167 066 029#

Find a local number | Reset PIN

Learn More | Meeting options

# data[].attributes.body
Do take 5 minutes to complete our feedback survey - this will help us to continue to improve. Many thanks.

# data[].attributes.attachment_link.readable_text
If you would be happy to be contacted at a future date to be asked about the impact this course has had in your workplace, with a view to being included in a case study, please provide your email address.

# data[].attributes.attachment_link.title
Online Survey Providing Evidence and Knowledge at a System Level Workshop, Friday 30 September 2022

# data[].attributes.attachment_link.description
If you would be happy to be contacted at a future date to be asked about the impact this course has had in your workplace, with a view to being included in a case study, please provide your email address.

# data[].attributes.body
Build on your learning in Session 2 about Partnerships.  Before the next session spend 15 - 20 minutes to complete the following:
1. Write down the contact details of all your partner services
2. Write down ideas for your outline service specification
3. Start to think who could be a potential sponsor to support your approach to your Integrated Care System

In preparation for next time  think about different models of service delivery such as loss-leader, service level agreements, memorandum of understanding and funded business cases.
Consider the pros and cons of each method, and any alternative ways that a service can be delivered, ready to share in the final session.

# data[].attributes.headline
Slides from Session 2: Effective Partnership Working

# data[].attributes.subject
Slides from Session 2: Effective Partnership Working

# data[].attributes.attachment_link.title
Providing Evidence and Knowledge at a System Level Session 2 Effective partnership working

# data[].attributes.headline
The Montefiore Health System in New York | The King's Fund (kingsfund.org.uk)

# data[].attributes.subject
The Montefiore Health System in New York | The King's Fund (kingsfund.org.uk)

# data[].attributes.headline
When you hear the word "system" what do you think of?

# data[].attributes.subject
When you hear the word "system" what do you think of?

# data[].attributes.body
Interconnecting
Joined-up working - supporting one another
Organised
Lots of cogs in the machine
Relationships and partnerships are key
series of interconnected things
seamless care
People who work together from different entities for the same objective
organised scheme
there can be different entities with different objectives - That's a dysfunctional system -
The overall goal needs to be maintained in order for it not to become dysfunctional

l

# data[].attributes.headline
Bedfordshire, Luton and Milton Keynes ICS

# data[].attributes.subject
Bedfordshire, Luton and Milton Keynes ICS

# data[].attributes.headline
Why does a healthcare system need  access to knowledge  and evidence  service provision?

# data[].attributes.subject
Why does a healthcare system need  access to knowledge  and evidence  service provision?

# data[].attributes.body
Demand and licenses for digital resources
Patients are at the heart of this - need equity of access to evidence to support services and development of guidelines across a patch
useful to have a contact list of where HEE have already approached ICB
Costs, not just for resources but staff time as well
We also discussed licensing of resources
think about if terminology is different
Some of the resources for literature searches might have more emphasis on grey literature, case studies and local statistics
we didn't really talk about why they need evidence but how we might be able to deliver it more collaboratively.
We don't know what demand will be so let's not panic yet!
We talked about supply vs demand, funding and working collaboratively
work with all libraries in ICB patch and have uniform offer/plan
Not disadvantaging patients by ensuring provision and access to all resources. Not re-inventing the wheel and wasting money, so collaborating with each other. Licencing agreements need to be in a model that allows access by all the groups not just NHS staff and be affordable. CLA licence needs to be changed.

# data[].attributes.body
Improving Lives

Fit for my future

Future system planning

Improving outcomes

Health inequalities

Productivity and value for money

Best start in life for children

Providing the right services for people to stay well

Joined-up care

Best place to work

Create system fit for future

Employment and workforce – to work together to create meaningful work opportunities and employment for people now and in the future

# data[].attributes.headline
What is the recipe for good partnership working?

# data[].attributes.subject
What is the recipe for good partnership working?

# data[].attributes.body
Reach out to KLS colleagues in the ICS area - combined /single approach

Common goal and clarity of vision

Opportunities through ICS for collaborative purchasing and different agreements with publishers

Understand and respect knowledge and skills brought by all partners - good communication

Communication - open channels

Desire to work together

Agree on shared vision, shared outcomes,

Understanding, empathy, kindness and respect – leaving egos at the door

See the benefits of working together

Clear list of what you are working for

Map out existing partnerships

Managing expectations

Organisation and clarity - who is doing what and when

The people are the most important aspect of collaboration

Need for formal agreement or can this be informal?

Working one bite at time, small steps

Look for champions

Commitment from all partners

Quality control and governance

# data[].attributes.body
Funding and equity of access

Who is the central point of contact?

Web presence needed?

Equity of access to resources - funding implications?  OpenAthens hasn't kept pace with the formation of ICS to enable equity of access

KnowledgeShare alerts or current awareness equivalent

Clarity over who the agreement covers and costs

Don't reinvent existing service
Embedded KLS professional in the ICS with back-up from other local services

Gap analysis of existing services

Embedded Knowledge Specialists with summarising and synthesising skills to deliver evidence in a format that can inform decision-making – but more than one needed as volume of work is large and some ICSs are huge

Map services available

# data[].attributes.body
HEE / national approach needed

Need to get value for money and deals – HEE well-placed to negotiate

Build on existing good relations with suppliers

Browzine/EDS innovations are helping with access

Scoping exercise to establish need

Consortium / collaborative purchasing

Funding needs to be agreed a higher level

Central organisation of licenses to be more inclusive

It would need to come from government bodies to have the weight behind it

Purchase at ICS level

# data[].attributes.headline
How to position this with home organisation - political element:

# data[].attributes.subject
How to position this with home organisation - political element:

# data[].attributes.body
Get support from the ICB - involve them in conversations

We're being actively encouraged to engage with ICS and partners - the acutes are ICS partners, they have a stake

Is anyone in your Trust working in the ICB Board?  Approach them.

Sufficient staffing at local level to support ICS work

Put forward effective business cases

Sell the benefits of collaboration, there are potentially cost savings by working together

Need to make the argument that doing this at system level filters down into the organisation in a positive way

Discuss with senior management for clarity

Showcase the benefits e.g. achievement of a key objective for the home organisation

Identify champions across ICB

It is supporting our organisation goals and our service users

Ask - if home org aren't happy then job is done, and we can move on

Focus on collaboration element

"We put the patient first" one of our key objectives surely this is a tangible example

IF ICS/ICB is the future of healthcare then surely they will need to accept it. Not stick their heads in the sand.

# data[].attributes.headline
Co-operation with other services over a large area:

# data[].attributes.subject
Co-operation with other services over a large area:

# data[].attributes.body
Communication - talking to each other and involving the whole library team

Establish communities of practice as outlined earlier.

Have local and national virtual/face-to-face meetings

Clarity at KLS end as what exactly we offer and to who and all stick with it!

Community of practice within your area

Create a service level agreement of sorts which each KLS agrees to

Communication

Do a skills /capacity exercise with other trusts in your ICS

Agreed shared set of objectives

Communication and leadership responsibility

CoP to agree how to share out support

Get some face to face events organised with members of ICS/ICB so you can talk with all the library staff that would be involved

Shared working across services- one service picks up one aspect and another picks up another option

Does anyone have any spec for joint approaches that could be shared and adapted for ICS?

Regular meetings with other services

# data[].attributes.headline
Slides from Session 3: Exploring models of service delivery

# data[].attributes.subject
Slides from Session 3: Exploring models of service delivery

# data[].attributes.attachment_link.title
ICS Awareness Session 3 Exploring models of service delivery

# data[].attributes.body
Question 1: 0:10 The Health and Care Act 2022 has a focus on using evidence from research.  What does this mean to you?

Question 2: 1:04 How does an Integrated Care System ensure the use of evidence to inform decisions?

Question 3: 2:56 As a Chief Executive how can knowledge adn library specialists underpin your decision-making?

Question 4: 3.34 How can knowledge managers be integral to the success of the Integrated Care System?

Question 5: 4.47 How can local knowledge service managers take this forward on the ground in a sustainable manner?

# data[].attributes.attachment_link.title
Why do ICBs need to use knowledge and evidence

# data[].attributes.body
With many thanks to Sarah Stones, Library Manager at Sherwood Forest Hospitals NHS Foundation Trust for sharing a sample service specification outlining the knowledge and library service provision to commissioners and and local authority public health teams.

# data[].attributes.attachment_link.title
Example service needs (specification)_Knowledge and Library services_ FINAL 9.12.20

# data[].attributes.headline
Recording: Sarah Stones talking about her experience of working across a system

# data[].attributes.subject
Recording: Sarah Stones talking about her experience of working across a system

# data[].attributes.attachment_link.title
S Stones presentation about her work with ICS 191022

# data[].attributes.headline
Feedback about Session 2: Partnership approaches

# data[].attributes.subject
Feedback about Session 2: Partnership approaches

# data[].attributes.body
Do take 5 minutes to share your feedback

# data[].attributes.attachment_link.title
2022 10 06 Providing Evidence and Knowledge at a System Level Workshop Online Survey

# data[].attributes.headline
Feedback about Session 3: Models of service delivery 

# data[].attributes.subject
Feedback about Session 3: Models of service delivery 

# data[].attributes.body
We would really appreciate your feedback

# data[].attributes.attachment_link.readable_text
If you would be happy to be contacted at a future date to be asked about the impact this course has had in your workplace, with a view to being included in a case study, please provide your email address.

# data[].attributes.attachment_link.title
2022 10 19 Providing Evidence and Knowledge at a System Level Workshop Online Survey

# data[].attributes.attachment_link.description
If you would be happy to be contacted at a future date to be asked about the impact this course has had in your workplace, with a view to being included in a case study, please provide your email address.

# data[].attributes.body
Please get in touch with alison.day@hee.nhs.uk to discuss use of the template business case and your ideas about system working