# data[].attributes.headline
People who don't have smartphones for two factor authentication (getting a text)

# data[].attributes.subject
People who don't have smartphones for two factor authentication (getting a text)

# data[].attributes.headline
Don't have any identity documents - eg D/L, passport

# data[].attributes.subject
Don't have any identity documents - eg D/L, passport

# data[].attributes.headline
Identifying methods that all (or most) of our users have available to them

# data[].attributes.subject
Identifying methods that all (or most) of our users have available to them

# data[].attributes.headline
Preventing people from using fraudulent ID

# data[].attributes.subject
Preventing people from using fraudulent ID

# data[].attributes.headline
Keeping changed details (eg new address or phone number) up to date

# data[].attributes.subject
Keeping changed details (eg new address or phone number) up to date

# data[].attributes.body
Keeping the process simple and easy to use

# data[].attributes.headline
If it doesnt accept your ID (taken photo wrong etc)

# data[].attributes.subject
If it doesnt accept your ID (taken photo wrong etc)

# data[].attributes.headline
Proving my identity when I don't have the 'right sort of history'

# data[].attributes.subject
Proving my identity when I don't have the 'right sort of history'

# data[].attributes.headline
Allowing someone to vouch for users with no ID proof

# data[].attributes.subject
Allowing someone to vouch for users with no ID proof

# data[].attributes.headline
Find new ways for a user to prove identity/support them with this

# data[].attributes.subject
Find new ways for a user to prove identity/support them with this

# data[].attributes.headline
Providing a range of options via different channels

# data[].attributes.subject
Providing a range of options via different channels

# data[].attributes.headline
I can't immediately lay my hands on my documents (lost, mislaid or they're somewhere else)

# data[].attributes.subject
I can't immediately lay my hands on my documents (lost, mislaid or they're somewhere else)

# data[].attributes.headline
Reduce instances of fraud - increase user trust

# data[].attributes.subject
Reduce instances of fraud - increase user trust

# data[].attributes.headline
Linked datasets? avoiding asking for their identity repeatedly

# data[].attributes.subject
Linked datasets? avoiding asking for their identity repeatedly

# data[].attributes.headline
Accept authentication across gov sites (ie, if assured on say DVLA site, accept this assurance on passport site)

# data[].attributes.subject
Accept authentication across gov sites (ie, if assured on say DVLA site, accept this assurance on passport site)

# data[].attributes.headline
working across different departments to ensure no one falls through the gaps

# data[].attributes.subject
working across different departments to ensure no one falls through the gaps

# data[].attributes.headline
Fear - lots of people (esp vulnerable) are scared of being scammed

# data[].attributes.subject
Fear - lots of people (esp vulnerable) are scared of being scammed

# data[].attributes.headline
Being consistent / only asking users to do this once

# data[].attributes.subject
Being consistent / only asking users to do this once

# data[].attributes.body
Data sharing

# data[].attributes.headline
The extent to which users trust us when we ask for valuable information

# data[].attributes.subject
The extent to which users trust us when we ask for valuable information

# data[].attributes.headline
Setting up a face to face validation option (eg in council buildings / job centres) for those people where it's not possible to verify their digital identity

# data[].attributes.subject
Setting up a face to face validation option (eg in council buildings / job centres) for those people where it's not possible to verify their digital identity

# data[].attributes.headline
Getting the right balance between reliability of the check and ease for the user

# data[].attributes.subject
Getting the right balance between reliability of the check and ease for the user

# data[].attributes.headline
Tell users up front what information they will need to have to complete this process

# data[].attributes.subject
Tell users up front what information they will need to have to complete this process

# data[].attributes.headline
Provide a reasonable range of methods so that there is something for (almost) everyone online-only

# data[].attributes.subject
Provide a reasonable range of methods so that there is something for (almost) everyone online-only