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Other than the regional factor,is there any other factor which leads to cultural difference?(andrew)

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Hi, Zhang Zhen. Thank you for your question. There are several ways to improve the situation of cultural conflict in the online world.

First, we should be aware of asking questions that involve personal privacy due to different cultures having their own privacy acceptance level. Try to avoid the questions like ages or salary. It might be common in some countries, but others do not.

Secondly, try to avoid using some slang for specific content that only people from that country knowing it, which decreases the efficiency of communication and is also not a good way of performing good netiquette.

CHEUNG Hoi Lun Helen

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Are some general or universal netiquettes that can be used for almost all the community?
For example, The users' principal terms like "respect others' opinions, friendly discussions, no personal attacks, and no racism" can be that kind of Netiquette.

Liu Haohua

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Sometimes, even after a respectful and productive conversation, there may still be a situation that people still disagree with the other person's point of view. In this case, do you think it is important to agree to disagree and move on without further escalating the argument?

Keizer

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Thanks for sharing. The content of your group mentions that you can share more information about yourself in response to the Self-disclosure question. But in some cases, can sharing too much information lead to personal information leakage and privacy oversharing?

From Liu Chenyu

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I do agree that there needs to be enough evidence for discussion with others on the internet, but often the discussions on the internet are so instant that we don't have enough time to find enough evidence. :(
Liu Yunshu

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Different people have different personalities.
Do you think your guidance can fulfil netiquette in others' eyes when you disagree with them?
Say, if there is someone very stubborn, will you still use the same communication strategies and expect these strategies fulfil netiquette in those stubborn people's eyes?
Giny

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Cultural differences make it possible for users on the internet to unintentionally offend others when interacting with each other. Have you thought about any good ways to address these cultural differences that can cause trouble?

Zhang Zhen

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It seems that if a completely open conversation environment is required, it demands a high level of personal information literacy and information discernment. So if these demands are not met, do you still support an open online communication environment?

Lu Yuehan

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Are there any other netiquette cultural differences at work?

Horance

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Is the point of respecting privacy to start a discussion with a defined issue and not to base the discussion on the characteristics of the speakers themselves?

NI Yuanjun

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Liu Haohua
CHEUNG Hoi Lun
Lu Yuehan
Liu Chenyu
Liu Yunshu
Ni Yuanjun

Formal

Workplace

Email

Choice of words & Sending time(work-life balance): For example, an Asian employee may prefer to edit and send emails at any time. But this is against the principle of work-life balance in some western countries. Besides, there is also a netiquette cultural difference in the choice of words used in emails, and some American professors prefer to use Hi directly as the email greeting style. But this may be considered rude in commonwealth countries.

Meeting

Meeting rule

Open camera（In some countries, it might be not convenient for females to reveal the face due to the consideration of religion belief and social norm. But in virtual meeting, most of the company require people to show their face. And also, even some asian countries might take watching the camera a long time as offensive, like Japan. Therefore they might not be really get used to keep watching the camera in a long period of time. ）

Style of communication/expression

Informal

Social media

Emoji：Emoji have different meanings in different cultures (different countries, different fields, different age groups). If emoji are used improperly it can cause some misunderstanding.

Language

Different context levels: For high-context countries such as China and Japan, their information exchange will rely heavily on contextual understanding of the context. But for low context countries such as the US, Canada, etc., they say what they mean. In this case, the problem of semantic understanding may be offensive.

culture shock: In general, different countries, religions, ethnicities, genders, and minority groups have taboos in their cultures. For example, eating pork is not allowed in Islam. If you ask a person in Islam if he or she wants to eat food related to pork, it would be very rude to him or her.

Privacy

Different discussion topic: More open areas are receptive to more explicit comments. More conservative areas can feel offended by such comments.For some regions, personal information such as height, weight, and age are off-limits topics of discussion.IP location (sterotype): Some countries require platforms to display the IP address of the speaker in order to regulate online behavior. This is not possible in other countries because the local culture resents the disclosure of personal information.

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Are there cultural differences in netiquette on different social platforms?

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How do you define certain rules? Because there are no certain rules in etiquette and people obey some etiquette in daily life by default.

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Generally speaking, there are no universial rules/guidelines for Netiquette. Netiquette should be context-based generally.
However, we still have some general tips for improving the online world's Netiquette, like improving the sense of empathy and mutual understanding. The 5 tips for improving the Netiquette in online communities are:
1. Self-disclosure
❌Don't assume that your groupmate can understand you clearly, esp. during the online collaboration/ communication environment.
✔️ Share more about yourself, e.g. your academic/ professional background, personalities, strengths and weaknesses.

2. Set Group Rules
❌Don't change the ground rules suddenly without being agreed by all groupmates.
✔️Set a commonly agreed synchronous and asynchronous online communication schedule and division of labours/ roles before the online collaboration.
3. Reach a consensus for
e-collaboration & communication
❌Don't assume that everyone has the same understanding and expectations for the online collaboration and communication tools, and  the collaborative projects/ tasks
✔️Discuss the nature and intended usage of each online communication and collaboration tool, and reach a consensus about how we use and respond to each other via each selected tool.

✔️Set the commonly agreed goals for the project.
4. Communicate explicitly
✔️Clearly and explicitly express your ideas.

✔️Set clear objectives for each collaborative task and after each time of communication via any synchronous and asynchronous tool.

Why?

⚠️Some implicit social cues, e.g. voice pitch and tone, body language and expressions, and non-verbal or contextual messages would be lost/ distorted during online communication and collaboration.

⚠️Difficult to understand each other's hidden perceptions.

⚠️Hard to go through the socialization process and set desired norms and collaborative procedures.
5. Be aware of Netiquette
✔️Be polite.

❌Avoid being rude, using sarcasm, or writing in all capital letters.

✔️Be respectful and open-minded:

Respect each other's opinions, diversity and privacy.

Actively listen to others' views.

Based on the facts and research findings raise your concern if you would like to express your disagreements.

Credit/ Echo others' ideas.

❌Don't immediately ban others' ideas according to your prior impression of that groupmate/ personal experience.

Group 3:
Yu Kefan
Zhang zhen
Tan Honghao
Chung Wing Hei

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Group 3: Does netiquette mean we all need to follow certain rules all the time andperform uniformly in online environments?

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Group 3: Does netiquette mean we all need to follow certain rules all the time andperform uniformly in online environments?

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While it may be easy to think that netiquette means that we must all follow certain rules and perform uniformly in online environments, this is not necessarily the case. Netiquette is more about being considerate of others, rather than blindly following a set of guidelines.

It doesn’t mean that we all need to follow certain rules all the time and perform uniformly in online environments .as the internet is a vast, diverse space, and there is no one-size-fits-all approach to online behavior.

We think that there are some general guidelines that can help us all be good netizens. These guidelines may vary depending on the platform, but some common practices include being respectful, honest, and kind.

It's also important to remember that online communication lacks many of the cues we rely on in face-to-face communication, such as tone of voice and body language. This means that it's easy for misunderstandings to occur, so it's important to take the time to communicate clearly and with empathy. This can mean taking a moment to think before responding to a post or email, or using emojis to convey tone.

Also, we may encounter people with different backgrounds and perspectives than our own so being open-minded and respectful of others' viewpoints can go a long way in creating a positive online environment.

While netiquette may not require us to follow a strict set of rules, it does require us to be mindful of our actions and the impact they may have on others. By following these guidelines, we can create a more inclusive and respectful online community.

Keizer & Lucas

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Xie Dantong
Xia Yiwen
Wang Hongren
Kwok On Ki
Zheng Jiani
You Lijun

It depends on the following factors.
The expression of difference(argument) is permitted, but the manner in which it is expressed should be regulated.

Attitude
Discussing in a good manner and obeying some rules (avoid using capital letters and foul language in your words)
Facing the mistakes of others with tolerance can be good netiquette.

Expressing Way
Express your ideas clearly will be helpful to be understood and avoid misinformation, which can be regarded as good netiquette.

Aim
Healthy argument (listen to others and learn  something new from the argument)
But if you just want to diverse negative emotions by showing the difference, it is unhealthy argument.

Evidence
Enough and real evidence can be good netiquette to help the argument to be a healthy one.

Focus
Focusing on the topic that is discussing without talking about other things (some external factors)

Privacy
When engaging in an argument, respect the privacy of others and do not prejudice the issue under discussion because of the privacy of others.

Cultural difference
Respect others' cultures.

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Interesting. Except for regional culture, are there any other types of culture causing the differences in Netiquette?
Giny