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Re-engage provides vital, life-enhancing social connections for older people at a time in their lives when their social circles are diminishing.

You can self-refer or staff can refer an older person they feel could benefit.

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Re-engage: charity for reducing loneliness in later life

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Our mission is to use the power of volunteering to enable older people to make new friends and break out of the cycle of social isolation and loneliness

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Carers Rights and the Law | Find out what rights you’re entitled to

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Find out what your carer rights are, from rights in the workplace, to the hospital discharge process. Here’s everything to know stored in one neat place.

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We understand that caring can be hard, but believe getting the right help shouldn't be. That's why we work directly with and for, unpaid carers to provide personalised information and advice. Making it easier for those caring for someone else to continue living their lives to the fullest.

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Organisation providing advocacy support across the UK including NHS Complaints or raising issues on behalf of the person they are looking after.

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We provide services across London that help people who need to get their voices heard. Here you can find the latest information on what's happening in your local area.

If you cannot find your local area listed below, this maybe because we currently do not provide services in the local area. However, you can contact us to find out who can help you.

In the London Borough of Barnet we provide Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA), Independent Health Complaints Advocacy (IHCA), Care Act Advocacy (CAA) and Community Advocacy.

In the London Borough of Brent we deliver Independent Mental Capacity Advocacy (IMCA) including Deprivation of Liberty Safeguards (DoLS), and Relevant Person's Paid Representative (RPPR) services. We also deliver Independent Mental Health Advocacy (IMHA), Independent Health Complaints Advocacy (IHCA) and Care Act Advocacy (CAA).

In the London Borough of Hounslow we provide Independent Mental Health Advocacy (IMHA), Independent Mental Capacity Advocacy (IMCA), Independent Health Complaints Advocacy (IHCA) and Care Act Advocacy (CAA).

In the London Borough of Kingston Upon Thames we provide the Independent Health Complaints Advocacy service (IHCAS).

In the London Borough of Lewisham we provide Independent Care Act Advocacy (ICAA), Independent Mental Capacity Advocacy (IMCA), including Deprivation of Liberty Safeguards (DoLS), and Relevant Person's Paid Representative (RPPR) services to people deprived of their liberty.

In the London Borough of Southwark we provide the Independent Health Complaints Advocacy service (IHCAS).

In the London Borough of Waltham Forest, POhWER work alongside Barnardo's to deliver advocacy services. We provide Independent Mental Health Advocacy (IMHA), Independent Mental Capacity Advocacy (IMCA), Care Act Advocacy (CAA) and Independent Health Complaints Advocacy (IHCA). Barnardo's deliver Independent Advocacy for Children in Care (CIC), and care leavers between the ages of 5-25 years and Children's and Young People's Independent Visitor Service for Children in Care between the ages of 5-18 years.

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We provide services across London, helping people to get their voices heard. Here you can find our more about the services we provide.

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Fantastic new resource for carers, friends and family to utilise to support the everyday caring responsibilities and difficult tasks associated with caring for someone with Dementia.

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This website provides information to help people living with dementia to manage continence at home.

It was developed by researchers at the University of Southampton and King's College London, who worked with people affected by dementia. Funding has been from the Alzheimer's Society and National Institute for Health and Care Research.

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DemCon guide to help manage dementia and continence problems - The Dementia and Continence (DemCon) advice website

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This website provides information to help people living with dementia to manage continence at home. It was developed by researchers at the University of Southampton and King's College London, who worked with people affected by dementia. Funding has been from the Alzheimer's Society and National Institute for Health and Care Research.

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The Ealing and Hounslow Young Carers Project

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The Ealing and Hounslow Young Carers Project

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Delivered by Brentford FC Community Sports Trust and offering support and advice to young carers aged between 8 and 18, who live in the London Boroughs of Ealing and Hounslow.

The Young Carers Project provides information and advice, fun activities in school holidays, weekly youth clubs, school support and one-to-one support. The project is a chance for the young carers to have a break from their caring role and to meet other young carers who are in a similar situation. We aim to make each club a place where young carers can have fun and support each other in a safe environment.

Statutory and voluntary agencies can make referrals for a young carer to be linked into the programme and also self-referrals by family members or the young carers themselves are encouraged.

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We have been supporting unpaid adult and young carers since 1994. Our vision is: "To ensure that unpaid carers are recognised, valued and supported to live rather than just exist."

Being a carer is not something that people choose, they do it because they find themselves in a situation where their loved ones, cannot manage without their help and support. Carers care for a member of their family or a close friend who becomes ill, frail, has a mental health condition, a disability or suffers from an addiction. Carers often fall into financial hard-ship if they have to give up their jobs to care full-time. They become unable to look after their own health and wellbeing as a result of their demanding carer's role. When a carers' own health deteriorates or they reach breaking point, this can have a serious impact on them, their families, as well as the economy. Let's not forget Young carers, as they are particularly vulnerable. They are very difficult to identify as they need additional support to understand they are carer and encouragement to come forward for support.

We currently have over 7,000 carers registered with us, with the numbers growing every quarter.

It is estimated that in the borough of Brent there are over 31,000 carers.

There are around 7 million Carers in the UK - that is 1 in 10 people and rising

3 in 5 people will be Carers at some point in their lives in the UK

Out of the UK's Carers, approx. 42% of Carers are men and 58% are women

The economic value of the contribution made by Carers in the UK is £132bn a year, almost equivalent to the cost of the entire NHS in the UK

By 2030, the number of Carers will increase by 3.4 million (around 60%).

Brent Carers Centre deliver a holistic range of support services to address the social, emotional and financial issues that carers experience.

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We have been supporting unpaid adult and young carers since 1994. Our vision is: "To ensure that unpaid carers are recognised, valued and supported to live rather than just exist." Being a carer is not something that people choose, they do it because they find themselves in a situation where their loved ones, cannot manage without their help and support.

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Sidekick is a confidential helpline for young carers in the UK. Text* or email us about anything that’s bothering you.

Plus more advice for young carers.

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Advice and activities for young carers. From help you can get at school and practical support to help with your health and wellbeing.

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Essential support for carers under 25.

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Essential support for under 25s

Being a young carer or a young adult carer can be challenging sometimes, but it can also be rewarding and brilliant! We've created this page to help you connect with other carers, celebrate your work, learn new skills and find the support and information you need.

Finding support as a young carer

From supporting someone with complex needs, to navigating the world of money, we know that there are lots of diverse issues that matter to young and young adult carers. On this page you'll find lots of helpful resources and interesting content, including links to group chats, e-learning courses and useful apps, articles and videos.

Carers group chats

Speak to other carers and find support from a community that understands what you're going through. The Mix runs group chats for any carers aged up to 25 years old, every Monday from 8-9.30pm. The chat will appear on the link below when the chat rooms are open.

Am I a young carer?

If caring for someone is a part of your everyday life then it can often feel very normal. You might not think of yourself as a young carer, or you might be unsure whether you are one. Finding this out is important to make sure you are supported for the amazing work you do. You could be entitled to help, such as finding employment and benefits to support your family's finances. We've created a tool to help you work out if you are a young carer and to help you find the advice and support you need.

I'm a young carer and I look after my mum

Life as a young carer can be full of challenges, but it can also be extremely empowering. The skill set and maturity developed massively builds your character. However, one major challenge comes as young carers look to the future; how their goals and aspirations coincide with their caring roles. This video is narrated by a young carer called Mariam.

How do I know if I'm a young carer?

You're a young carer if you're under 18 and help to look after a relative or friend with a disability, illness, mental health condition, or drug or alcohol problem.

What's a young adult carer?

Young adult carers are young people aged 16-25 who care, unpaid, for a family member or friend with an illness or disability, mental health condition or an addiction.

What kind of things do young carers and young adult carers do?

If you're a young carer or young adult carer, you probably look after one of your parents or care for a brother or sister. Every carer's experience is unique, and your caring may range from small tasks, to round-the-clock-care.

You may do practical jobs such as cooking, housework and shopping; physical care such as lifting and helping someone up the stairs; personal care such as dressing and washing someone; and emotional support such as listening and calming someone.

How can I get support as a young carer?

There's lots of support available for young carers and young adult carers, and it's important that you make sure you're getting all the help you need. You can get in touch with support groups, where you can talk to other carers who will have similar experiences to you; try The Mix's young carer's group chat.

Talk to your school or employer about your role as a carer to make sure they are supporting you as much as they can. You can also reach out to specialist organisations, such as Carer's Trust.

Our partners

We work in partnership with Carers Trust and Quilter Foundation on this project and would like to thank them for their collaboration, support and expert insights.

The Mix. Registered charity number: 1048995

Welcome to The Mix, a support service for young people. There are loads of ways you can get support from us, including our articles, videos, helpline, counselling, forums, apps and more. To find which service suits your needs use the drop down menu below.

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Welcome to The Mix, the online guide to life for young people in the UK.

Your Voices is a community-focused section of The Mix where you can share stories about your experiences on a specific issue. Upload your own videos, images, blog posts, and playlists to Your Voices and share them with your friends.

Don't have a Your Voices account? Sign up here to submit your own content.

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Support & Information For Carers | Young Carers | The Mix

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Essential support for under 25s Being a young carer or a young adult carer can be challenging sometimes, but it can also be rewarding and brilliant! We've created this page to help you connect with other carers, celebrate your work, learn new skills and find the support and information you need.

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Bookable sensory dance activities for children aged 5-25 years old with complex disabilities/sensory impairments at Unitas, Barnet Youth Zone

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Sensory dance offers the opportunity for individuals with complex disabilities to participate in dance in a fun, creative and fully inclusive way.

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Bookable activity for adults with complex disabilities/sensory impairments at Burnt Oak Leisure Centre

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18+ Sensory Tennis - Burnt Oak Leisure Centre, London - Sense

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Join us for Sensory Tennis, which offers the opportunity for people with complex disabilities to play tennis in a more sensory and engaging way.

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Offers residential care, virtual support, and has a network of centres in communities across the country. Provides lifelong opportunities for disabled people to be creative and active through holidays, arts, sports, and wellbeing programmes.

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We’re Sense, the national disability charity. We believe everyone should be able to take part in life, no matter their disability.

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Are you a young person looking for advice, or want to connect with other young carers? You've come to the right place.

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Support for families caring for disabled young adults, aged 18 to 24 and living at home, can apply for a grant through our Your Opportunity programme

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Family Fund deliver grants for families raising a disabled or seriously ill child or young people on a low income across the UK

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Check what benefits or allowances you may be entitled to

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Check what benefits or allowances you may be entitled to

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Welcome to entitledto’s free benefit calculator. To find out what you might be able to claim enter your details and you’ll receive an estimate of your entitlement…

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Support relating to cost of living including specific Parent and Carer Support.

You can also go along to Colliers Wood Library on Mondays from 10am - 4pm for advice in person.

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Local debt, housing and welfare support

Free School meals and holiday vouchers for children - Your school aged child may be eligible for Free School Meals, which currently also entitles you to supermarket vouchers for the school holiday period.

Local Welfare Support Scheme - This scheme helps vulnerable households in Merton if they are at risk to their health or safety or need help to re-settle or remain in the borough..

Local emergency food and fuel

Food banks timetable - Find out when and where food banks are open in Merton

Merton Community Hub - If you need support with paying for bills or shopping, Merton Community Hub can provide a free foodbank voucher or an emergency food parcel.

Wimbledon Foodbank (Trussell Trust Network) - Emergency food support for Merton residents, with foodbanks located in Wimbledon, Mitcham, Morden and Pollards Hill. A voucher is required. Locations and opening times are listed online. Email wimbledonfoodbank@gmail.com

Merton Growbaby - Working through Wimbledon Foodbank to support parents with children under 5yrs old with provision of items like milk formula, wipes, nappies and toiletries. Call 0208 544 0126 or email mertongrowbaby@gmail.com

Holiday Activities and Food Clubs (HAF) - HAF clubs will be running in the summer holiday of 2022. The clubs offer activities and nutritious meals for Merton primary and secondary school aged children. These activities are free for children and young people who are eligible for free school meals and for those referred by specialist services.

Local energy saving advice and support

Thinking Works -Thinking Works provides Winter Warmth home visiting and telephone advice services. Thinking Works can also see if you are eligible for grants for insulation and heating works. This service is for residents aged 65 or over, or those with a long-term health condition or disability, or those on a low income. Call 0800 118 23 27 to find out more.

Thinking Works presentation - Looking for ways to cut down on your energy costs at home? Watch this 30 minute presentation from Thinking Works on the support available to you, and how you can quickly reduce your energy usage.

Warm and Well - A partnership between Age UK Merton, Wimbledon Guild, Merton Council and Thinking Works, on hand to provide you with free, confidential advice on transport, benefits, debt and housing support.

Priority Services Register - Your energy supplier can work with you to agree a payment plan for your energy, so contact them as soon as possible to get onto their 'Priority Services Register', which is a free support service to help people in vulnerable situations. Each energy supplier and network operator offer it.

Sustainable Merton - Access Sustainable Merton's Energy Saving Handbook, for a wide range of steps you can take to reduce your energy consumption at home and save money. Learn about everything from saving money on your water bill to advice on larger purchases like heat pumps and solar panels.

National and regional funding and support

Check benefits and financial support you can get (GOV.UK)

Winter Fuel Payment - A £100 to £300 fuel payment for people born on or before 5 October 1954.

Cold Weather Payment - A £25 payment for every 7 days of very cold weather between November and March.

Warm Home Discount - A £150 discount for some people getting Pension Credit or some people in low-income household.

Warmer Homes Programme - The Mayor of London's Warmer Homes programme provides grants of up to £5,500 for heating, insulation and ventilation improvements for low-income Londoners who own their own homes or rent privately.

NHS Healthy Start Scheme - Families who qualify can get vouchers to spend on milk, plain fresh and frozen fruit and vegetables and infant formula milk. Telephone: 0345 607 6823

National Debtline Breathing Space Scheme - A scheme to give households time to receive debt advice and find a solution to sort out their debt problems. Breathing space will last for 60 days as long as applicants remain eligible during which time all creditors who have been included will be informed and must stop any collection or enforcement activity.
Cost of living support from the government (GOV.UK) Energy Bills Support Scheme Alternative Funding
In early January 2023, the Government will be launching the Energy Bills Support Scheme (EBSS) Alternative Funding. Applications will be made directly through the gov.uk website, and not via Merton.

Funding for organisations

Merton Giving Fund - Offers grants for organisations to support residents with financial wellbeing and resilience, food insecurity, health and wellbeing.
More funding sources for voluntary and community projects

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Free School meals and holiday vouchers for children - Your school aged child may be eligible for Free School Meals, which currently also entitles you to supermarket vouchers for the school holiday period. Local Welfare Support Scheme - This scheme helps vulnerable households in Merton if they are at risk to their health or safety or need help to re-settle or remain in the borough..

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Localised support and events as well as general Advice phoneline.

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We provide support to anyone providing informal unpaid care to an older person through a range of local services.

Carer support groups

Support groups delivered by Age UKs are a relaxed and friendly environment for carers to get together. Carers can attend our groups to:

Meet people who are in a similar situation within a supportive space

Get information and advice from trained staff and volunteers

Attend outings and hear from speakers

We also run specific support groups for people caring for a loved one with dementia.

Respite services

These are designed for carers to be able to take a much-needed break from their responsibilities knowing their loved one is in the care and companionship of a trained member of staff.

We offer two main types of respite service: sitting services; for carers to have a little time for themselves, and respite centres, for carers and the person they care for to take a short break away from home. The length of your stay at a respite centre can range from an individual day to several days or longer.

Usually a referral and assessment of needs is made before a new carer joins our respite care service. There is likely to be a charge to use these services.

Information and advice for carers

Carers are welcome to speak to our experienced advisors for confidential and independent advice. They can arrange an appointment at their nearest Age UK centre or a home visit if they are unable to leave the house.

If you are new to caring, our advisors can help you to schedule an Assessment of Needs and make your application for Carer's Allowance. They can also arrange practical assistance around the house via our handyperson and home help services.

Alternatively, call our Advice Line to speak to an advisor over the phone.

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Age UK provide a wide range of advice for people who care for older people, including sources of financial, practical and emotional support

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For carers who prefer not to use computers or the internet, you can share the following number 0800 888 6999 for them to call and listen to information about:

Financial and household costs

Specific health conditions

Looking after themselves

Ways to get more support

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Social prescribing services

Dementia support and advice

Befriending and social groups

Home support including handy people and shopping service

Digital inclusion including tablet loan

Walking groups and exercise classes

Foot care at Oak Lane

Later life planning 55+ including income maximisation, legal issues such as power of attorney and how to deal with estates

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We offer you free, confidential and expert advice through our Later Life Planning Service. If you need to know about social care, housing, scams, legal issues or need a benefits check we are here to help.

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Age UK Barnet is an independent charity that offers support and services to all older people in Barnet. Find out more about us.

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You may have access to discounted tickets on Tickets for Good website

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You may have access to discounted tickets on Tickets for Good website

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Carers receiving certain welfare benefits, including Carer’s Allowance, can access discounted tickets on the Tickets for Good website. Event tickets available include arts, festivals, theatre shows, live music and more. Sign up for free.

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Amplifying the positive effects of live events

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Carers UK: Care for a Cuppa, Online Zoom sessions

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Carers UK: Care for a Cuppa, Online Zoom sessions

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Held on Zoom, our online Care for a Cuppa chats offer a space to meet other carers, share experiences and find mutual support. We hold weekly sessions, mostly on Monday afternoons, and a monthly evening session if you can't attend during the daytime. Click the link to book.

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April Care for a Cuppa dates
Monday 17 April, 3-4pm - Book here Evening Care for a Cuppa - Thursday 20 April -7.30-8.30pm
Come join this evening Care for a Cuppa to meet other carers, share experiences, and find mutual support. Everyone is welcome to attend, and we particularly encourage working carers to join us. Book here
Monday 24 April, 3-4pm - Book here
May Care for a Cuppa dates
Tuesday 2 May, 11am-12pm - Book here Tuesday 9 May, 3-4pm - Book here Monday 15 May, 3-4pm - Book here Evening Care for a Cuppa chat on Thursday 18 May, 7.30-8.30pm
Come join this evening Care for a Cuppa to meet other carers, share experiences, and find mutual support. Everyone is welcome to attend, and we particularly encourage working carers to join us. Book here
Monday 22 May, 3-4pm - Book here Care for a Cuppa video chat for former carers on Wednesday 24 May, 3-4pm
Are you a former carer? We hear from many people that the end the end of your caring role can be a difficult time and may take some adjusting to. We hope you will be able to join us for a special Care for a Cuppa where you can spend time talking with others who understand the particular challenges you may face when caring comes to an end. Book here.
Tuesday 30 May, 3-4pm - Book here.
How to sign up

If you would like to join, please register by clicking the "Book here" option of the session you wish to attend, and you'll be sent a confirmation email with details on how to join the chat and a Zoom "join meeting" link. The confirmation email is sent one week prior to each session, and you will also receive an email reminder in the morning of the session. Please also check your spam folder. If you have registered during the weekend or during out of office hours, you will receive a confirmation email as soon as possible. You will need to register for each Care for a Cuppa individually.

Before joining Care for a Cuppa, read our guidelines for our online chats here.

All our sessions have automated closed captions from Rev.

Carers UK is partnering with Regina Blitz for eight months to raise awareness of caring across the UK and help carers to recognise their caring role. Regina will be supporting the Carers UK Care for a Cuppa sessions from August 2022 to March 2023 and will be giving away gift bags to carers who register to receive one.

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Monday 17 April, 3-4pm - Book here Evening Care for a Cuppa - Thursday 20 April -7.30-8.30pm Come join this evening Care for a Cuppa to meet other carers, share experiences, and find mutual support. Everyone is welcome to attend, and we particularly encourage working carers to join us.

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INNOVATIVE We are creative and solution focused, using our knowledge and experience to continually improve our offer

RESPONSIVE Listening, caring and empathy underpin our approach

COLLABORATIVE We are committed to working with our team, with carers and others to deliver the best service we can

RELIABLE Integrity and respect are important to us. We will do what we say

DRIVEN We believe in what we do and strive to make a positive difference

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INNOVATIVE We are creative and solution focused, using our knowledge and experience to continually improve our offer RESPONSIVE Listening, caring and empathy underpin our approach COLLABORATIVE We are committed to working with our team, with carers and others to deliver the best service we can RELIABLE Integrity and respect are important to us.

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Richmond Borough Mind - For Better Mental Health

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Welcome to Richmond Borough Mind

We're here to make sure that anyone with a mental health problem has somewhere to turn to for support.

We offer information, advice and support to young people and adults experiencing mental health issues, as well as their carers.

Our work supports all communities in the borough of Richmond and surrounding areas. Whether you're dealing with low mood or imminent crisis, we have a range of services to help you. We're passionate about prevention and also offer training.

If you can't find what you need, please get in touch with our helpline or complete a self-referral form.

Our Services

Our Helpline

If you need to talk to someone about a mental health problem, we are here to listen to you. Call our helpline now if you need someone to talk on
020 3137 9590

Find out more

Volunteer

Volunteering is a great way to make use of your skills, give back to your community and gain valuable experience whilst meeting new people and having fun.

Find out more

Counselling

If you are in emotional need and looking for a safe confidential space to explore your psychological difficulties, we are here for you. We welcome people with a whole range of issues, including complex needs and severe mental illness.

Find out more

Latest Updates

Follow Richmond Borough Mind on your favourite social network

Contact Us

Richmond Borough Mind

1st Floor Rear
UK House
82 Heath Road
Twickenham
TW1 4BW

020 8948 7652

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We're here to make sure that anyone with a mental health problem has somewhere to turn to for support. We offer information, advice and support to young people and adults experiencing mental health issues, as well as their carers. Our work supports all communities in the borough of Richmond and surrounding areas.

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Are you looking after someone who couldn't manage without you?

Our services are for unpaid carers, that's anyone who provides unpaid care and support for people in the community who are ill, frail, disabled, disadvantaged or have a drug or alcohol dependency.

Register for specialist advice, information & access to a range of support services.

Once you have registered with us, you will be invited to attend a one-to-one assessment. We will discuss your caring role to understand the areas in which you need support or help. We will offer you specialist, tailored advice and support based on your needs.

This can include activities, training, benefits advice, help in filling out forms, peer support and provide you with helpful information and free resources.

We can also signpost you and the person you care for to relevant specialised sources of support in Harrow.

Volunteers Needed

We are looking for volunteers for a 'cuppa tea and chat' service for unpaid Carers, who feel isolated while they look after their loved ones' or 'volunteers needed to visit or call isolated elderly carers to have a cup of tea, hear their stories'.

For more information, please contact Kalpana on 07719 068413 or kalpana.mehta@harrowcarers.org.

Help with your health and well-being
Looking after your own needs is so important when you have caring responsibilities.
We run workshops, clubs, counselling sessions, advisory, befriending services, and other activities. We aim to make you feel better. We help you with stress management, mindfulness and well-being to boost your confidence and positivity.

Check out our Carers' Guide

A guide with tips, advice and support for unpaid carers

As a carer there is lots of help, advice and support available, the problem is knowing where to find the information, this guide will outline your rights as a carer and give you details, information and guide you to where you can get practical help and support in Harrow.

Contingency Plan

A contingency plan is a course of action designed to help in responding effectively to a significant future event or situation that may or may not happen.

Harrow Carers, Harrow Council and Unpaid Carers have developed a contingency plan for carers in the event that they are unable to provide care at short notice. Download your free copy for self-completion or contact us to have one sent to you in person.

Join our fantastic team

We would like to hear from you if you are ready to offer your skills to support our charity.
We are always looking for dedicated people who are willing to give up their time as a volunteer to help us offer the best service to our unpaid carers as well as those who would like to join our team on a more permanent role. Please have a look at the specific volunteering and full time roles we are looking for and contact us to register your interest.

Whether you are a new carer or have been caring for someone for a while, it's important that you understand your rights and access the support that is available to you as soon as you need it. Carers Rights Day is about raising awareness of carers' rights and...

read more

The Harrow Carers News Bulletin is produced every couple of months and contains all of the latest updates to help keep you informed about our work and upcoming activities. If you do not currently receive our bulletins either by post or email but would like to, then...

read more

After 10 months of hard work, we are excited to celebrate that our Young Carers Team was awarded the London Youth Bronze Quality Mark! It is a nationally recognised quality mark that is accredited to organisations that deliver the highest standard of youth work across...

read more

Whether you are a new carer or have been caring for someone for a while, it's important that you understand your rights and access the support that is available to you as soon as you need it. Carers Rights Day is about raising awareness of carers' rights and...

read more

The Harrow Carers News Bulletin is produced every couple of months and contains all of the latest updates to help keep you informed about our work and upcoming activities. If you do not currently receive our bulletins either by post or email but would like to, then...

read more

After 10 months of hard work, we are excited to celebrate that our Young Carers Team was awarded the London Youth Bronze Quality Mark! It is a nationally recognised quality mark that is accredited to organisations that deliver the highest standard of youth work across...

read more

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Our services are for unpaid carers, that's anyone who provides unpaid care and support for people in the community who are ill, frail, disabled, disadvantaged or have a drug or alcohol dependency. Register for specialist advice, information & access to a range of support services.

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You may be eligible for a free flu and Covid jab this winter

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You may be eligible for a free flu and Covid jab this winter

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If you are the main carer for an elderly or disabled person, who may be put at risk if you became ill, you should be offered a free flu and Covid jab, according to government policy.

You should also be offered one if you're receiving Carer's Allowance. If you feel this applies to you, you should be able to request one from your GP surgery or local pharmacist.

You may also be eligible for a free flu jab if you are aged 65+, pregnant or have a certain health condition.

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Provides advice and information for parent carers and the carers of people with learning disabilities and autistic people. They hold workshops, events, training and have online resources to support.

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Welcome to Barnet Mencap

Barnet Mencap offer a range of support and events for children and adults with a learning disability, autistic people and their families, who live in the London Borough of Barnet.

We are a leading charity for children and adults with learning disabilities and autistic people and their families and campaign to secure high quality services and support in the borough.

Our Short Breaks Service has been rated 'Good' by the CQC. To view our latest CQC inspection report, for May 2019, please click here.

Please explore the website or get in touch directly to find out more about what Barnet Mencap offers and how we can help you and your family.

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To make a referral to Barnet Mencap, please complete our referral form for children or for adults.

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Carers Network Celebrates Carers Rights Day!

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Carers Network Celebrates Carers Rights Day!

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Fabulous resources to raise awareness around Carers Rights this month. This document contains links and information regarding all sorts of events for carers to attend including coffee mornings, yoga, workshops and training, computer classes and even creative writing!

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If you have had to give up work or reduce your working hours to care for someone, you may be eligible for these National Insurance credits which count towards your state pension (ensuring no gaps in your national insurance contributions).

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Carers Allowance - check eligibility below

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Carers Allowance - check eligibility below

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If you are caring for at least 35 hours per week and earning less than £139 per week you may be eligible for the Carers Allowance.

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Carer's Allowance Checker. Complete the simple details below and we'll send you an email with the result.

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You can contact any of the below to set up an assessment:

Adult Social Care First Response: 020 8545 4388
Carers Support Merton: 020 8646 7515

If you are a carer for someone with a learning disability, contact:

Merton Mencap: 020 3963 0599

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If you are a carer, you may be eligible for extra support from your local authority, which can help to make caring more manageable.

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Complete the online form or contact:

Telephone: 020 8867 2380
Email: info@richmondcarers.org

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A carer's assessment is simply a conversation with you that will help us understand the impact that caring is having on your life.

About carer's assessments

Having a carer's assessment can help you understand the impact caring is having on your life and how best to support you. You may be able to get help and advice with financial concerns, your own health, practical help in the home, and any worries about the future. Even if you are not eligible there are a range of services in the borough you can access free of charge.

Many people are a carer at some point in their lives, even though they may have other responsibilities or need support themselves. Being a carer can be emotionally and physically challenging. It is important that you look after yourself to make sure you stay healthy and well.

A carer's assessment is simply a conversation with you that will help us understand the impact that caring is having on your life. It will help us find out a bit more about you and your interests, whether you are able and willing to carry on caring and how we can work in partnership to help you to live the best life you can. This will help us to determine the best support for you. This may include:

Advice and information

Emotional support opportunities

Carer's Emergency Card

Help with using technology

Respite care for the person you care for

Short breaks and leisure opportunities

Training to help you in your caring role

Advice and support to help you in employment

Direct payments so you can choose the support you need

Referral to voluntary and community services who can provide further advice and support

The level of support you will receive from us will depend on a number of factors, but whatever the outcome of your assessment, we will always give you further information and advice relevant to your individual circumstances and signpost you to other local services.

We always aim to carry out your carer's assessment at the same time as the assessment of the person you care for, if you both agree to this. Doing both assessments at the same time helps us to see the full picture. However, some carers prefer to have their assessment separately. Maybe you do not feel comfortable telling us if you are not coping very well because you are worried you might upset the person you are caring for. We will work with you to find the best possible solution.

How to prepare for an assessment

Try and spend some time before your assessment to think about your own needs and the kind of help that would make it easier for you to be a carer. You may find it helpful to keep a diary of everything you do and ask yourself:

Are you happy to continue caring?

Are you able and willing to provide care on a regular basis?

Do you get enough sleep and does caring affect your health?

Are you able to get out and about with the person you care for?

Do you get any time to yourself?

Are other relationships affected?

Are you worried you may need to give up work?

Is the person you care for getting enough help?

If you have substantial difficulty completing the assessment and there is no other appropriate person to help you, we will arrange for an independent advocate to assist you.
Start carer's assessment online
After the assessment

All the information gathered during the assessment will help us make a decision about whether or not you are eligible for support from the council. We do this by using the national eligibility criteria for carers. Whatever the outcome of your assessment, we will always give you further information and advice relevant to your individual circumstances and signpost you to other local services.

Support plans

If you are eligible for support, we will develop a support plan with you, detailing how your needs will be met. The plan will describe what you need help with, what you want to change and how this will be achieved. This will help us tailor your support to your specific needs and circumstances.

We will provide information, advice and access to services or we may arrange services through another organisation. If your needs cannot be met in this way, we may offer you a direct payment. In most instances this will be a one-off payment.

We will offer you a Carers Emergency Card and work with you to develop an emergency plan to make sure that, in the event of an emergency, you have peace that the person you care for will receive help and support whilst you're not there.

You may also be able to eligible for a short break (or respite) from caring. Breaks can be regular or just when needed and can range from an afternoon to a few weeks depending on the circumstances. Respite is considered to be a service for the person you care for because the replacement support is provided for them, so they may have to pay a contribution towards the costs.

What happens if things change

We understand that your needs and wishes may change over time. This could be because the needs of the person you are looking after change, or your own health could be changing. We will contact you once a year to reflect on how things are going, but if you think you need help sooner, you can contact us on the number below to discuss your concerns.

What if I am unhappy with the outcome

If you are unhappy with your assessment or any other part of the process, we want to hear about it as soon as possible. We recommend that you speak to the team who carried out your assessment in the first instance. If you can't come to an agreement, you can let us know in writing what you are unhappy about and why you think the process has been unfair or inaccurate.

Once we have heard from you, we will look at your concerns and may contact you to discuss the issue. We will always respond to you in writing. If you are still not satisfied, you can use our complaints procedure.
More about complaints
Richmond Carers' Centre

Richmond Carers' Centre can provide further advice and support about carer's assessments and how to access local services.

Telephone: 020 8867 2380
Email: info@richmondcarers.org
Website: www.richmondcarers.org

Contact

​View contact details for Adult Social Care.​

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Carer's assessments - London Borough of Richmond upon Thames

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Having a carer's assessment can help you understand the impact caring is having on your life and how best to support you.

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Access a carers assessment in Wandsworth

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Access a carers assessment in Wandsworth

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Telephone: 020 8871 7707

E-mail: accessteam@wandsworth.gov.uk

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Most carers have a legal right to an assessment of their own needs. A carer's assessment is a chance to discuss with social services what help you need with caring.

Social Services in Wandsworth has a general duty to assess certain carers when they are requested to do so. They must first decide whether the carer provides or intends to provide a substantial amount of care on a regular basis and if this has a significant impact on their life. The right to a carers' assessment is triggered once the carer has requested this should take place. It is up to each carer whether or not to be assessed.

Carers can choose to have their needs assessed at the same time as the needs of the person they care for are being assessed.

Carers can ask for an assessment in their own right.

Carers who provide regular and substantial care for a person experiencing severe mental illness have a right to an assessment under the Care Programme Approach (CPA). The CPA applies to people with a serious mental health problem who are being treated by a specialist mental health service.

Carers can have their own needs assessed even if the person they care for does not wish to have their own needs assessed.

Carers do not need to be living with the person cared for to receive an assessment.

The Adult Social Services Community Care Services Access Team can help you to establish your right to an assessment.

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Most carers have a legal right to an assessment of their own needs. A carer's assessment is a chance to discuss with social services what help you need with caring. Social Services in Wandsworth has a general duty to assess certain carers when they are requested to do so.

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Access a carers assessment in Hertfordshire

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Access a carers assessment in Hertfordshire

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Telephone: 0300 123 4043

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You might not think of yourself as a carer, but being a parent of a child or young person with SEND can be tiring, stressful, and cause additional pressures such as financial issues and poor mental health. There is support you may be able to get as an adult caring for a child or young person with SEND.

Eligibility for a carer's assessment

If you're an adult who is caring for a child or young person with SEND you may be eligible for a carer's assessment. Usually, this will be offered to you at the same time your child or young person is being assessed.

If this doesn't happen, as a parent or carer of a child or young person with SEND you have the right to ask for an assessment of your own needs.

How to request a carer's assessment

The service that does carer's assessments in Hertfordshire is called the 0 - 25 Together service. They look after all social care matters for families of children with SEND aged 0 - 25.

To request a carer's assessment from them, call Hertfordshire's Customer Service Centre on 0300 123 4043.

They will ask you for some basic information, which they will pass along to the 0 - 25 Together Service.

They will ask you for these details about your child

name

address

date of birth

NHS number

any medication they take

if they have a diagnosis

who their GP is

behaviours to be aware off

communication needs

mobility needs

what school they go to

whether they have an Education, Health and Care Plan or not

who their support network is (family, extended family and friends)

any benefits you receive

any professional involvement you have

what support you are looking for

a contact phone number for you as parent/carer

Someone from the 0 - 25 Together Service will review your information, and make a decision whether to assess based on this.

If If they decide not to assess, they will instead send you a package of information with alternative support, or they may suggest you apply for Short Breaks - these are subsidised clubs and activities your child can take part in, to give you some hours in the day to do whatever you need.

If they do decide to assess, they will contact you to arrange the next steps.

The carer's assessment

This will usually be carried out by a social worker from the 0-25 Together team who will visit you in your home. The assessment will consider your needs, circumstances, and how your caring responsibilities impact the rest of your life.

You'll be asked questions which will be sent to you in advance by your social worker, so you'll have time to consider your answers. These will cover your caring role, your feelings about caring, your physical, mental and emotional health, and how caring affects your work, leisure, education, wider family and relationships.

After the carer's assessment

The assessment should work out how you can continue your caring role whilst also being supported to do the things that are important to you and your family. Because assessments are needs based, support will be tailored to suit you.

This might include:

information and advice about the support and services available in your community to help with your wellbeing and caring role.

Advice on how to prevent or delay things becoming more difficult in the future.

Working with you to develop a contingency plan to help you think about times when you might not be available to care and when plans change at short notice.

If the assessment identifies any unmet needs, you may be referred on to other services that can help. This could include gaining access to short break hours to provide respite, or being advised of any additional financial help you may be eligible for.

Page was last updated on: 30/10/2023 17:10:01

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Getting a carer's assessment will help us to work out what support we can offer you to meet your needs as a parent carer.

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Telephone: 020 8359 5000

Or complete the online form.

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Step 1: Being a carer

If you care for someone who is over 18, Barnet Council can work with you to build on your existing strengths and consider the different ways that caring affects your life and goals. We will help identify support to improve or maintain your physical, mental and emotional wellbeing, based on what's important to you. This could come from within your local community and networks, charities and other organisations, or from the Council.

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If you care for someone who is over 18, Barnet Council can work with you to build on your existing strengths and consider the different ways that caring affects your life and goals. We will help identify support to improve or maintain your physical, mental and emotional wellbeing, based on what's important to you.

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Access a carers assessment in Hammersmith & Fulham

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Access a carers assessment in Hammersmith & Fulham

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Telephone: 0800 145 6095

Or contact using the online form

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Contact form
H&F Council
145-155 King Street
Hammersmith
London W6 9XY

Freephone 0800 145 6095, 8am to 6pm, Monday to Friday.

Directions: Nearest tube stations are Hammersmith or Ravenscourt Park. Buses 27, 266, 267, H91, 190, 391

Accessibility: The office is wheelchair accessible and has a portable hearing loop.

Who else can I contact if I have social care needs?

You can also directly access the following specialist services:

Community and hospital assessment service

Hammersmith and Charing Cross Hospitals - 020 3311 1844

Learning disabilities

Parkview Centre for Health and Wellbeing
56 Bloemfontein Road, Cranston Court
White City
London W12 7FG
020 8383 6464

Mental health

Assessment team
020 7386 1111/1113

Recovery team North
18 Old Oak Road
East Acton
London W3 7RQ
020 8483 1750

Recovery team South
Claybrook Centre
Claybrook Road
Hammersmith
London W6 8LN
020 7386 1275

Cognitive Impairment and Dementia Service
St Vincent's
49 Queen Caroline Street
Hammersmith
London W6 9QH
020 8483 2525 - speak to the mental health assessment teams

If you need a language interpreter, sign language interpreter, lip speaker or notetaker, please make this clear when you first make contact with us.

If you are deaf or hard of hearing and a textphone user, please prefix the numbers above with 18001 to access typetalk, a 24 hours a day, seven days a week operator assisted telephone relay system supported by the RNID.

An operator will take the call and relay the typed text to the hearing person at the other end of the line. If you need more help you should call 0870 240 9598.

There are different criteria or rules for accessing the following services. See the links below to find out more:

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Telephone: 020 8583 3100

Email: adultsocialcare@hounslow.gov.uk

Or complete the online form.

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Completing an assessment | Carers Assessments | London Borough of Hounslow

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Having a Carers Assessment can help you and others understand the impact caring is having on your life and how best to support you.

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Access a carers assessment in Westminster

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Access a carers assessment in Westminster

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If you would like information about an assessment either for yourself or someone you know, or a carer's assessment if you or someone you know is a carer, you can contact the relevant team within Westminster as follows:

ADULT SOCIAL CARE TEAM
(supporting adults under the age of 65 with physical disabilities, older people with physical disabilities or mental health problems, and their carers)

Tel: 020 7641 2500
Email: adultsocialcare@westminster.gov.uk

If you want to start the ball rolling by making a referral to the Westminster Adult Social Care team then you can complete this referral form and email it to above.

EMERGENCY / OUT-OF-HOURS TEAM

Outside normal office hours this team deals with statutory Mental Health Assessments, other emergencies concerning vulnerable adults and elderly residents, child protection emergencies and other children and family issues.

Tel: 020 7641 2500

COMMUNITY MENTAL HEALTH
(supporting adults under the age of 65 with mental health problems and their carers - this is a joint health and social care team)

North Westminster Community Mental Health Hub
Address: 7a Woodfield Road, London W9 2NW
Telephone: 020 7266 9700
Website: https://www.cnwl.nhs.uk/services/mental-health-services/adult-and-older-adult/north-westminster-community-mental-health-hub

OR

South Westminster Community Mental Health Hub
Address: 190 Vauxhall Bridge Road, London SW1V 1DX
Telephone: 020 7854 4243
Website: https://www.cnwl.nhs.uk/services/mental-health-services/adult-and-older-adult/south-westminster-community-mental-health-hub

WESTMINSTER LEARNING DISABILITY PARTNERSHIP
(supporting adults with learning disabilities and their carers - this is a joint health and social care team)

Address:2nd Floor, 215 Lisson Grove London, NW8 8LW
Tel: 0207 641 7411
Email: wldpduty@westminster.gov.uk

THE WESTMINSTER MEMORY SERVICE
(supporting adults with early signs of memory problems and their carers - this is a joint health and social care team)

Address: Memory and Dementia Resource Centre, 42 Westbourne Park Road, London, W2 5PH
Tel: 020 3317 3666
Email: wmsreferrals.cnwl@nhs.net
Website: https://www.cnwl.nhs.uk/services/mental-health-services/adult-and-older-adult/kensington-and-chelsea-and-westminster-memory-service
Westminster Dementia Service have produced a leaflet called Living well with dementia

OLDER PEOPLE'S MENTAL TEAM (AKA OLDER PEOPLE AND HEALTH AGEING SERVICE)
(supporting people over the age of 65 with a confirmed diagnosis of dementia and more advanced symptoms, and people over the age of 65 with other mental health diagnoses. Initial contact usually comes following a referral from your GP or another health or social care professional)

Address: 190 Vauxhall Bridge Road, London, SW1V 1DX
Tel: 020 7854 4105
Website: http://www.cnwl.nhs.uk/service/westminster-older-people-community-mental-health-team/

COMMUNITY INDEPENDENCE TEAM
(supporting adults of all ages with physical health problems to work to regain their independence - this is a joint health and social care team)

Via Adult Social Care
Tel: 020 7641 2500
Email: adultsocialcare@westminster.gov.uk

OR

Via Central London Community Health
Tel 020 7641 4001
Email: clcht.wrehab@nhs.net

Westminster have produced a leaflet with more information on your Community Independence Team.

SAFEGUARDING ADULTS
(if you have concerns that a vulnerable adult is being subjected to abuse or neglect)

Tel: 020 7641 2500
Email: adultsocialcare@westminster.gov.uk
Westminster have also produced an easy-to-read leaflet on Safeguarding Adults

To tell Westminster about any concerns you have (known as 'raising a Safeguarding Alert') you can ring them on the above numbers or complete and send this alert form to them.

DEPRIVATION OF LIBERTY TEAM
(if you have concerns that someone is being kept in a care home or hospital against their will, and or that they lack the ability to make an informed decision about their care arrangements)

Call the main Adult Social Care number to discuss your concerns - as appropriate they will put you in touch with the Deprivation of Liberty Team for further advice:

Tel: 020 7641 2500
Email: adultsocialcare@westminster.gov.uk
CHILDREN WITH DISABILITIES TEAM
The Medical Centre, 7e Woodfield Road, London, W9 3XZ
Tel: 020 7266 711
FINANCE AND CARE CHARGES

To speak to someone about Assessed charges contact:
Address: Charging Team to residential and Home care Financial Assessment Team, 12th Floor West, City Hall, London, SW1E 6QP
Tel: 0207 641 2820.
Email: finassessment@westminster.gov.uk

To speak someone about invoices contact:
Address : Income collection Team, 16th Floor, City Hall, London SW1E 6QP
Tel: 0207 641 8978
Email : fincharge@westminster.gov.uk

MAKING A COMPLAINT TO YOUR COUNCIL
Go to our Complaints And Feedback To Your Council page.
INDEPENDENT ADVICE
If you would like to receive independent advice on your right to receive support from your local council, or on benefits, legal issues, housing, and a range of other issues, then you can contact the Westminster Citizens Advice.

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Access a carers assessment in Kensington & Chelsea

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Access a carers assessment in Kensington & Chelsea

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If you would like information about an assessment either for yourself or someone you know, or a carer's assessment if you or someone you know is a carer, you can contact the relevant Kensington and Chelsea team as follows:
MAIN COUNCIL SWITCHBOARD
Tel: 020 7361 3000
Fax: 020 7938 1445
Email: RBKCCustomerServices@rbkc.gov.uk
Website: http://www.rbkc.gov.uk/default.aspx

EMERGENCY / OUT-OF-HOURS TEAM

Outside normal office hours this team deals with statutory Mental Health Assessments, other emergencies concerning vulnerable adults and elderly residents, child protection emergencies and other children and family issues.

Tel: 020 7373 2227

ADULT SOCIAL CARE TEAM
(supporting adults under the age of 65 with physical disabilities, and older people with physical disabilities or mental health problems)

Address: The Town Hall, Hornton Street, W8 7NX
Tel (Social Services Line): 020 7361 3013
Fax: 020 7368 0228
Email: socialservices@rbkc.gov.uk

SENSORY TEAM
(supporting adults with hearing impairments, deafness or sight loss)

Address: The Town Hall, Hornton Street, London W8 7NX
Tel (voice): 020 7361 2968
Minicom: 020 7937 7232
SMS: 07980 211335
Email: sensoryteam@rbkc.gov.uk
Fax: 020 7361 214

COMMUNITY MENTAL HEALTH
(supporting adults over the age of 65 with mental health problems - this is a joint health and social care team)

Address: Kensington and Chelsea Older People Community Mental Health Team, St Charles Hospital, Nightingale Centre, Exmoor Street, North Kensington, London, W10 6DZ
Tel: 020 3317 4242
Website: https://www.cnwl.nhs.uk/services/mental-health-services/adult-and-older-adult/st-charles-hospital/kensington-and-chelsea-older-people-community-mental-health-team

(supporting adults under the age of 65 with mental health problems - this is a joint health and social care team)

Address: North Kensington and Chelsea Community Mental Health Hub, Pall Mall Centre, 150 Barlby Road, London, W10 6BS
Tel: 020 8206 6900
Website : https://www.cnwl.nhs.uk/services/mental-health-services/adult-and-older-adult/north-kensington-and-chelsea-community-mental-health-team

Address: South Kensington and Chelsea Community Mental Health Hub,1 Nightingale Place, London, SW10 9NG
Tel: 020 3315 3577
Website: https://www.cnwl.nhs.uk/services/mental-health-services/adult-and-older-adult/south-kensington-and-chelsea-community-mental-health-team

LEARNING DISABILITY SOCIAL WORK TEAM
(supporting adults with learning disabilities - this is a joint health and social care team)

Address: 1-9 St Marks Road, London, W11 1RG
Tel: 020 7313 6880 - Main Office
Tel: 020 7313 6843 (Duty Worker)
Tel: 020 7373 2227 (Emergency Out of Hours Duty Service)

KENSINGTON & CHELSEA MEMORY SERVICE
(supporting adults with early signs of memory problems - this is a joint health and social care team)

Address: Memory and Dementia Resource Centre, 42 Westbourne Park Road, London, W2 5PH
Tel: 020 3317 3666
Email: wmsreferrals.cnwl@nhs.net
Website: https://www.cnwl.nhs.uk/services/mental-health-services/adult-and-older-adult/kensington-and-chelsea-and-westminster-memory-service
Westminster Dementia Service have produced a leaflet called Living Well With Dementia in Westminster which has useful information for residents in Kensington and Chelsea as well.

COMMUNITY INDEPENDENCE SERVICES
(supporting adults of all ages with physical health problems to work to regain their independence - this is a joint health and social care team)

Via Adult Social Care
Tel: 020 7361 3013
Email: Socialservices@rbkc.gov.uk

OR

Via Central London Community Health
Tel: 020 7361 2600
Email: intermediatecare@nhs.net

Kensington and Chelsea have produced a leaflet with more information on your Community Independence Team.

SAFEGUARDING ADULTS
(if you have concerns that a vulnerable adult is being subjected to abuse or neglect)

Tel: 020 7361 3013 (9am to 5pm)
Tel: 020 7373 2227 (out-of-office-hours)
Email: socialservices@rbkc.gov.uk

Kensington and Chelsea have also produced an easy-to-read leaflet on Safeguarding Adults

To tell Kensington and Chelsea about any concerns you have (known as 'raising a Safeguarding Alert') you can ring them on the above numbers or complete and send this alert form to them.

DEPRIVATION OF LIBERTY TEAM
(if you have concerns that someone is being kept in a care home or hospital against their will, and or that they lack the ability to make an informed decision about their care arrangements)

Call the main Adult Social Care number to discuss your concerns - as appropriate they will put you in touch with the Deprivation of Liberty Team for further advice:

Address: The Town Hall, Hornton Street, W8 7NX
Tel (Social Services Line): 020 7361 3013
Fax: 020 7938 1445
Email: socialservices@rbkc.gov.uk
CHILDREN WITH DISABILITIES TEAM
The Town Hall, Hornton Street, W8 7NX
Tel: 020 7361 3013: Social Services Line
Fax: 020 7938 1445
Email: socialservices@rbkc.gov.uk
Website: https://www.rbkc.gov.uk/kb5/rbkc/fis/localoffer.page?localofferchannel=0
FINANCE AND CARE CHARGES
Address: The Charging Team, Adult Social Care, Floor 4, Hammersmith Town Hall Extension, King Street, Hammersmith, London, W6 9JU
Tel: 020 7361 2917
Email: hsfateam@rbkc.gov.uk
MAKING A COMPLAINT TO YOUR COUNCIL
Go to our Complaints And Feedback To Your Council page.

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Requesting an assessment in Kensington and Chelsea

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Requesting an assessment in Kensington and Chelsea

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Phone: (020) 8825 8000
Email: sscallcentre@ealing,gov.uk

Or complete the online form.

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If, after accessing the advice, information and services available on CarePlace, your own health and wellbeing continues to be impacted by care you provide, you may benefit from a carers assessment.

You are entitled to a carers assessment if you are caring for someone with health problems or a disability, even if the person you care for doesn't want, or need, an assessment themselves.

During the assessment you will be asked about:

The care and support you provide

Who, if anyone, supports you to provide this care

The impact this has on your own health and wellbeing

What actions you have already taken to support you as a carer

What could be done to make things easier for you

TOP TIP Before a carers assessment, it is helpful to prepare by thinking about the areas that will be discussed, as listed above.
An assessment could help you in many ways, for example it could help you find out about, or access, support or services that could;

give you a break from caring

provide advice and information on a range of topics

provide someone to talk to about your situation

help you think about, and plan, what would happen if an emergency situation meant you could not care for your loved one

help you to consider how you achieve things in your everyday life, for example, study, work, exercise and social activities

Should you feel that a carers assessment would be suitable for you, you can either:

Or

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how to arrange carers assessment to identify how the council can support you in your role as a care giver

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Email: info@brengateway.org

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Get support if you care for and look after someone who is getting old, ill or has a disability. Ask for a carer’s assessment to see what help you can get.

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Telephone: 020 8901 2680

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The role of a carer can be rewarding yet challenging. But there is support available to help you in your caring role.

The carers' assessment

The carers' assessment has been designed to assess your needs. It helps us work out what support you may need.

After the assessment you will be assigned a social worker. Together you'll discuss your support needs. The social worker may signpost you to voluntary organisations who will be able to offer further advice and support.

In some cases you may be eligible to receive a personal budget or carers grant. This will provide you with financial support.

Request a carers' assessment

To request an assessment please call via the telephone number below.

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Support for carers of adults - London Borough of Harrow

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The carers assessment has been designed so that we can assess the needs of a carer. The assessment is used to determine the type of support you may need.

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National support for carers including helpline and virtual appointments, information leaflets and further signposting. Find out about Dementia UK’s services and how our dementia specialist Admiral Nurses can support you on the website.

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Dementia Helpline

The free, confidential Dementia Helpline is staffed by our dementia specialist Admiral Nurses who provide information, advice and support with any aspect of dementia, including Alzheimer's disease. Our Helpline is open Monday to Friday 9am to 9pm and Saturday and Sunday 9am to 5pm; every day except 25 th December.

Situations where you might prefer to contact the Helpline:

If you need to speak to a nurse more urgently

If you would like to speak to a nurse in the evenings or over the weekend

If you prefer to use the phone rather than make a virtual face-to-face appointment

The Helpline nurses can also advise whether there is an Admiral Nurse service that you can access in your area.

Book an appointment with an Admiral Nurse

Our virtual clinics give you the chance to discuss any questions or concerns with a dementia specialist Admiral Nurse by phone or video call, at a time that suits you. Appointments are free and confidential and last 45-minutes. They are available between Monday to Friday, from 10am to 5pm.

Situations where you might prefer to book a clinic appointment:

If you don't need to speak to a nurse urgently and would like to pre-book an appointment at a time that is convenient for you

If you would prefer a face-to-face virtual appointment to a phone conversation

Book an appointment

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Whether you have a question that needs an immediate answer or need emotional support when life feels overwhelming, these are the ways our dementia specialist Admiral Nurse nurses can support you.

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Offering information, advise and money help.

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Learning Disability - Autism - Down's Syndrome

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Mencap is a UK charity for people with a learning disability. We support their families and carers, too. We want the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

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Essential Living Fund:  extra help for vulnerable people to live independently, for things such as clothing, groceries, furniture or fuel

Household Support Fund: supports vulnerable households in need of help with significantly rising living costs. Offers vouchers to help with groceries, gas, electricity or household bills.

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Whether you have a question that needs an immediate answer or need emotional support when life feels overwhelming, our dementia specialist Admiral Nurses have the time to listen and the knowledge to solve problems. Find out about our services and how we can support you

How we can support you

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Whether you have a question that needs an immediate answer or need emotional support when life feels overwhelming, our dementia specialist Admiral Nurses have the time to listen and the knowledge to solve problems. Find out about our services and how we can support you How we can support you

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Infoline, which offers confidential help for the price of a local call.

Legal Line, which provides information on mental health related law to the public, service users, family members,carers, mental health professionals and mental health advocates

Award-winning information, certified by the PIF Tick

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We’re Mind, the mental health charity | Mind

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We're Mind, the mental health charity. We're here to make sure no one has to face a mental health problem alone.

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Offering care centres, finnancial support grants, communication aid services, equiptment loan, wheelchair services, online forums, benefit advice and more.

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As a carer, you can be assessed even if the person you care for chooses not to be. If you decide to ask for an assessment, there are some things you can do to prepare. Think about your role as a carer, how you are coping, and what support you need. Also consider the difficulties you have now, and those you may face in the long term if you continue caring at the same level. These may include:

feeling stressed, depressed or anxious

not getting enough sleep

struggling to combine caring with work or other commitments

coping with behaviours that challenge, such as walking about

making time for the other interests in your life

feeling tired or fatigued due to long hours spent caring and not getting enough breaks

difficulty maintaining relationships with your family and friends

having no plan for emergencies, such as if you become ill

practical difficulties such as not being able to drive.

For more information see our pages: Replacement care (respite care) in England, Respite care in Wales, or Respite care in Northern Ireland.

Legal and financial support

Your legal and financial situation may be affected if you are caring for a person with dementia. There are a number of areas to think about, such as those listed below.

If you are planning to give up work, check whether flexible working, alongside help from the local authority, might allow you to stay in work. Carers have a right to request flexible working and employers have to give a good business reason for refusing the request.

If you do have to give up work, you may be able to claim Carer's credit (a National Insurance credit for carers) so that your pension won't be affected. For more information contact the Carer's Allowance Unit (see 'Other resources'.)

Make sure you and the person you are caring for are receiving all the benefits you are entitled to. Age UK can advise on this, or you can visit an advice centre such as Citizens Advice to get a full benefits check.

Think about ways to help manage your financial, health and welfare affairs in the future, and talk about it with the person you care for. This may be through a Lasting power of attorney. If the person with dementia receives benefits and is no longer able to manage this income, you can apply to be an appointee to manage this for them.
For more see:Legal and financial. For Northern Ireland, see our page: Enduring power of attorney.

Check your own position in terms of home and finances if the person you are caring for goes into long-term care or dies. See: Legal and financial.

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As a carer, you can be assessed even if the person you care for chooses not to be. If you decide to ask for an assessment, there are some things you can do to prepare. Think about your role as a carer, how you are coping, and what support you need.

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Offering practical and emotional support for anyone caring for someone with cancer including a specific section for young carers and bereavement support.

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If your partner, family member, friend or colleague has cancer, there can be a lot to think about. You might be a carer, or just want to help. We have information to help you with the practical, emotional and financial impacts of supporting someone with cancer.

We know that cancer can be tough on your finances. You may also be worried about rises to energy bills and other costs of living. There is support available.

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Supporting someone - Macmillan Cancer Support

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When a partner, family member, friend or colleague has cancer, there can be a lot to think about. Find information to help you cope with the practical and emotional impacts.

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Members help and support each other by exchanging their skills and sharing their local knowledge and experience.

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Carers Time Bank (Westminster, Hammersmith and Fulham)

The Abbey Centre is currently looking to appoint a Fundraising Manager to take responsibility for increasing the amount of grant income that supports our important work within the community. We are looking for someone with a successful track record of applying for grants from trusts and foundations to support charitable activities.

The Mayor of London announced plans for £3 million of funding in February and we're excited to now be ready to receive applications. Funding is available to help address the needs of women facing multiple disadvantage where mainstream, generic provision is not always appropriate.

RBKC Council want to ensure all their information, legal advice and guidance (IAG) provided to residents is high quality, accurate and consistent. They're asking residents to tell them about their IAG experience, needs, issues and requirements so that they can ensure they're meeting residents' needs.

Junior Doctors' will be on strike from 7am, Thursday 13 - 7am, Tuesday 18 July, and Consultants' will strike from 7am, Thursday 20 - 7am, Friday 21 July. NHS services will be under a huge amount of pressure leading up to, and during these strikes. Hospitals will do everything they can to keep disruption to a minimum and will prioritise patients who need urgent and emergency care. Please see info we are providing about the best place to go for the help you need.

As part of a new community response to suicide we are delighted to be able to offer free Suicide Awareness Training to organisations and community groups within the London Boroughs of*: Brent, Harrow, Hillingdon, Westminster, Kensington & Chelsea, Hammersmith & Fulham, Hounslow, and Ealing.

Living in London? Please Join us 10am to 3pm on the 19th July for a FREE Creative workshop to Imagine Your Future Home with Us (Malet Stret, WC1E). We need to hear from London's tenants, residents, civil society groups and those representing them.

Please see the latest health care service news along with the main events, meetings, workshops or webinars shared in the NHS NWL Inner cluster newsletter including information about NW London's Residents Forum, Mental health support for rough sleepers, New clinics for obese children and young people, and New 24/7 sickle cell specialist centres.

We are looking for an experienced project manager with maternity/early years' experience to take up the mantle of managing this established Maternity Champions project. The project aims to develop a skilled and trained cohort of volunteer Maternity Champions specialising in supporting new parents from pregnancy into the first year of a child's life.

There are a number of English Speaking/ conversation classes running on different days in libraries across Westminster including throughout the Summer. There are also IT classes and number of other classes available.

During July and August 2023 we're looking for 8-10 RBKC residents who can work together to assess funding applications from local groups and choose which ones will receive a 3 year grant. We believe that local people are best placed to decide how money should be spent in their own communities. This funding is being managed by the K+C Foundation on behalf of the Royal Borough of Kensington + Chelsea (VSS Fund).

Do you love in London? Have you or someone you care for been supported by several health and care services? Become part of our small (but mighty!) team to help us co-produce the next stage of exciting developments for London's NHS Universal Care Plan. This is a voluntary group but some expenses will be reimbursed.

Fertility Network UK is a national charity that offers free advice, support, information and understanding for those facing fertility challenges. We have local fertility groups, as well as a huge range of free specialist UK-wide groups. We have now started a Muslim Women's Fertility support group.

Would you like to work as a Caseworker for Medical Justice assisting people in immigration detention? We particularly welcome applications from people with lived experience. Come and work with Medical Justice, a small and dynamic team that builds on casework to produce research that is used to challenge systemic failures in healthcare provision in immigration detention.

Please see a listing shared by LCF of funding opportunities across london boroughs including K&C Foundation Community Spirit small grant fund, Reaching Communities England fund, Community Southwark: Health Promotion and Disease Prevention in Children, and several others.

Please see the latest health care service news along with the main events, meetings, workshops or webinars shared in the NHS NWL Inner cluster newsletter including information for those affected by Grenfell fire,Recommissioning of bi-borough Healthy Lifestyle service, and information about how air pollution can affect your child's asthma.

On Wednesday 19 July, 10.30am-1.30pm KCSC welcome you to join them online or in-person for this training workshop, aimed at understanding, exploring and improving inclusion and access for disabled people. Designed and delivered by Action Disability Kensington & Chelsea (ADKC), this interactive session will support you to facilitate the inclusion of disabled people in every area of your organisation and the programmes you deliver.

Westminster City Council's Rent Support Fund has been created specifically to help those in financial difficulty. The money will be used to cover some or all of the upcoming rent increases for households who are not entitled to full housing benefits. Tenants who are eligible for full benefits will receive the increase in their Housing Benefit or Universal Credit payments.

Westminster City Council would like to ask for your input into the process for selecting the Council's new Consultation and Engagement platform. The Council has been working to improve transparency and visibility of its Consultation and Engagement exercises with residents, and as an interim solution the Council recently launched a webpage where you can view the projects we want your feedback on, and provide us with your valuable insights.

The National Academy for Social Prescribing has been running a public awareness campaign about Social Prescribing and its benefits. Follow the links provided to find out more and access a range of case studies. Please consider supporting the campaign by liking, sharing, and commenting on social media posts and promoting it to your contacts and networks.

All over London, People are making a positive difference to others' mental health and wellbeing. Whether checking in with a mate at the school gates, inviting a neighbour over for a cuppa and a chat, or bonding with a customer at the barbershop, everyday Londoners are doing what they do best - looking out for each other. And the Mayor wants to help. Find out how you can get involved.

Our A&Es are extremely busy with waits of up to 11 hours. We are seeing many health issues related to the current warm weather - please do share the link below which gives advice on looking after yourself in warm weather, especially if you have asthma or hayfever. It also provides information on where to go if you need help so we can keep A&E for life threatening emergencies. The leaflet is also available in a number of different languages.

Raise happy, confdent teenagers. Manage behaviour and expectations so everyone enjoys life more. Set family routines and rules that everyone follows. Get along well with your teens and argue less. Balance work and family with less stress. 6 week online programme from Total Family Coaching.

Family Forever is a programme designed to support families with complex need, delivering weekly sessions to address underlying issues such as poor mental health, bereavement, and/ or parenting difficulties. We provide adaptable and holistc family support and parentng advice including practcal assistance to improve household relatonships.

Please see the latest health care service news along with the main events, meetings, workshops or webinars shared in the NHS NWL Inner cluster newsletter including information on a FREE Dementia course, Time out for Carers acrtivities listings for H&F, measles vaccination promotion, Making compaints about Primary care info.

Social connections and community activities are at the heart of creating healthier, happier lives and a flourishing society. That's why The National Lottery Community Fund supports amazing community-led projects. And why we're looking to make a bigger difference in the years ahead, by listening and responding to communities and by focusing on supporting bolder change. Thanks to National Lottery players, we plan to distribute at least £4 billion of funding by 2030. Supporting projects that will create resilient communities that are more inclusive and environmentally sustainable. Projects that will strengthen society and improve lives across the UK.

The Change4Life coaching scheme supports children and young people aged 5-19 (up to 25 for young people with a special educational need or disability), in Kensington and Chelsea and Westminster to achieve and maintain a healthy weight. The service offers specialist nutrition and physical activity advice as well as motivational support to help children, young people and their families make positive lifestyle changes.

Central London Youth Development Trust (CLYD) are running FREE Zumba classes for women only at Gateway Academy every Wednesday 5-6pm!

FREE Dementia course for people recently diagnosed with Dementia created and deliverd by people living with Dementia in Hammersmith and Fulham. Course starts on 8th June 1.30- 3.15pm every Thursday at the Irish Cultural Centre.

Imperial College London are currently looking to engage with community partners with specific lived experiences around the following themes they are doind research around: Respiratory (Cystic Fibrosis, Pulmonary Fibrosis, Interstitial lung disease), Cardiovascular (nherited heart condition e.g., Hypertrophic Cardiomyopathy, Dilated Cardiomyopathy, Arrhythmogenic Cardiomyopathy), Infection (Experience of severe COVID-19 symptoms, being a parent/guardian of a child who has had childhood sepsis or meningitis), and Metabolic Medicine (male experience of fertility issues linked to obesity.

Black Minds Matter UK are working on a project which supports young people across the UK and aims to better understand how they view mental health and mental illness. They particularly want to understand what resources are needed to better support the mental health of 17-24 year olds living in the England and Wales. Please share with any young people in your networks!

The purpose of the study is to see if talking to a health chatbot could encourage people to get tested for sexually transmitted infections. We particularly want to know how this technology could benefit Black and ethnic minority communities and reduce health inequalities. The survey is anonymous, and you do not have to provide your name or D.O.B. Every participant is entered into a prize drawer to win £100!

Apply for free mobile connectivity to support your charity. If you're a charity that needs support for digital inclusion programmes, you can apply for free Vodafone SIMs, each loaded with 40GB data a month for six months, plus unlimited calls and texts. You can use these however you like - for example, to provide connectivity to your service users or deliver training to people in need. We distribute SIMs through charities and cannot distribute SIMs to individuals.

Community eye services allow patients to be seen away from the hospital, and can help people manage their conditions. We want to improve the service we provide for patients across north west London, and we need your input!

HAVE YOUR SAY: We are pleased to let you know that the Joint Health and Wellbeing Board has launched its eight week consultation on the Draft Health and Wellbeing Strategy and want to make sure that it reflects the priorities and experiences of local people. You can find a copy of the strategy on the two councils' websites and you can have your say at one of our consultation events or online.

Please see the latest health care service news along with the main events, meetings, workshops or webinars shared in the NHS NWL Inner cluster newsletter including information on Community eye services, info on how to use Patchs online GP consultation works, Heart Failure awareness week, and Eid in the Square event.

Neighbourhood Doulas provide free doula support for those who have no birth partner, and one or more of the following: Perinatal / historical mental health, from a racially marginalised community, and/or speaks English as a second language. Our focus is on prevention and wellbeing as we support women and birthing people who are at risk of harm due to racism, isolation, and digital poverty, which leads to disconnection from healthcare networks.

Quell and Kooth are online digital support services for adults and young people suffering mental health difficulties and have a number of useful resources. guides, and videos that you can access via the links provided.

Familty Friends offers befirending services to support disadvantaged families living in K&C, Westminster, H&F and Brent. They are currently looking for volunteers for their 2 befirending services - Family befriending which involves whole family support; and Big Buddies where volunteers support a young person aged 10 - 18 years. Commitment for either of the roles is a few hours weekly or fortnightly over a period of 6 - 12 months.

Depending on what's involved, the process for gathering useful learning from your project can get called 'research', 'evaluation' or 'reflection', for example. Whatever you call it, the basic steps for gathering learning that's useful to you are the same. Take a look at the National Lottery Community Fund page for their top tips!

Herbert Smith Freehills are offering pro-bono legal support to race equality charities, social enterprises and not-for-profit organisations.This includes: Grants; trading and commercial contracts; Structuring and governance Employment and incentive; Tax; Charity law and regulatory compliance.

The Chinese Welfare Trust Admiral Nurse Clinic is available to the carers and families of people with dementia who are of Chinese or Southeast Asian origin. The Admiral Nurse takes the time to truly listen to a family's situation and suggest methods to deal with symptoms and coping strategies for the challenges dementia can bring.

You Need To Know - NHS womb cancer awareness campaign was launched in 31st January 2023 highlighting the importance of raising awareness of the 4th most common cancer in women in the UK. A number of campaign materials have been developed including a video now available in Arabic.

Be Active is a project supporting people over 60 to become more mobile and independent. Volunteers work one-to-one with a person who has been prescribed physiotherapy exercises and physical activity goals, in weekly sessions. Assisting with exercise helps rebuild the person's confidence, ability to move around their home, and engagement in activities outside their home.

Fertility Network UK is a national charity that offers free advice, support, information and understanding for those facing fertility challenges. We have local fertility groups, as well as a huge range of free specialist UK-wide groups including LGBTQ+, a Black Womens Group and a South Asian Group.

London Ticket Bank is a new scheme for distributing free tickets for cultural events across London for those that need them most. They are especially interested in reaching those experiencing food poverty in the current cost of living crisis.

Do you work with diverse community groups in Westminster or RBKC? Would you like some culturally competent Safeguarding training? This is a paid opportunity to access information and tools to talk about safeguarding with your community.

This Strategy has been developed over a period of months through a collaborative process with the voluntary and community sector and colleagues from across the statutory sector/NHS. It presents a number of case studies from the VCS that illustrate its main goals and offers a set of clear recommended actions.

Please see the following leaflet that sets out support available for Westminster residents if you are in financial hardship. The leaflet can be downloaded in the following languages: Dari, Tigrinye, Sudanese Arabic, Bengali, Arabic, French, Farsi, and English.

Please see the Westminster City Council landing page for all upcoming council grant funding opportunities for the VCS.

K+C Co-works launched in April 2022. K+C Co-works focuses on providing affordable workspaces and creates thriving communities at the most inspiring and convenient locations. We are in the process of planning a fourth space in Kensington Central Library and would like your views.

Introducing Sisterhood Group - a well-being community space for Black Women in West London run by SASH. SASH is a sexual health service that provides free, confidential support and advice on sexual health and wellbeing and we run a monthly Black Women's Group called the Sisterhood group which caters specifically to those of Caribbean and African and mixed heritage with a sexual health agenda.

The 'You Need To Know' campagn was launched on the 31st January and we have developed several campaign assets which are available to download such as: posters, a video that can be shared, images, and campaign poster. We would be very grateful if you could help share this important message and raise awareness of the signs of womb cancer by sharing the images/video via your social media and with friends and family, local businesses, community groups, or places of worship.

Please see information about the following two services: The Govt's free childcare offer - Early education and childcare information, and Westminster's excellent family hubs where you can get information and support such as: advice on benefits, debt and other money issues, advice on housing, breastfeeding support and baby groups, family learning, family therapy clinic, groups for families where someone has a mental health issue, health visiting, and much more.

The Ascent Counselling Service at Solace offers 1:1 counselling for women aged 16+ who live in or have a connection with the following London boroughs: Barnet, Camden, Enfield, Haringey, Islington, Kensington & Chelsea, Westminster.

Please see further information about the Good Thinking - Faith Communities Mental Wellbeing Resource and also Thrive LDN Free Mental Health Training whoich includes training around Core conversations, Mental Health awareness and financial hardships, and Trauma-Informed Practice: Bronze Level - Becoming Trauma Aware.

Volunteer Centre Kensingrton and Chelsea run weekly conversation groups on Thursdays from 11 - 12pm as part of their Wellbeing programme which can support you if you have a disability or a mental health need. You can choose from a range of workshops and activities and groups which are small and friendly and there is always a chance to chat.

Please see the following online toolkits and resources from Good Thinking and Thrive London that can help with the following: looking after your mental health in the Cost of Living crisis, Digital mental wellbeing tool for London for yourself, others, guides, self assessments, apps and more, and Thrive LDN mental health conversation starter tool to help you engage with friends, family, neighbours or those you support in your community.

This course has been developed to provide attendees with an awareness of what adult safeguarding is as set out under the provisions of the Care Act 2014 and support staff to identify signs and indicators of abuse and neglect and to understand the referral pathway to raise a safeguarding concern.

What's in the Community Resource page collects information / flyers about services and activities and support resources available in or to RBKC residents divided in sections such as Massages/ Acupuncture, Food, Warm hubs, Cost of living support, Debt, benefits, and housing advice, Education and training, and much more.

The Digital Diabetes service, in collaboration with Know Diabetes aims to support people in accessing online diabetes services whilst developing their basic digital skills. We offer a free service to help more people become digitally included by using the Know Diabetes app and website where they can learn about diabetes, track progress with access to their health record, get advice and tips.

DanceWest is producing a Free Holiday Club from 19-23 December. This is exclusively for children 4-11 years receiving free school meals or families receiving Universal Credit living in Hammersmith & Fulham. Our programme will enable the children to have fun, be creative and have access to an action packed programme of festive dance activities and workshops.

We are pleased to introduce you to the new Dementia Adviser for Westminster, Skia Fentiman. She will be offering advice and support for those living with dementia in Westminster and also coordinates events such as the free Memory Cafes. The next one is coming up on 30th November.

During Black History month Fertility Network UK presented a webinar to highlight the male perspective of infertility/fertility problems. The panel included two black male speakers, a Fertility Specialist who has set up the UK's first Black Donor agency and a media volunteer who shared about his fertility journey.

If you receive an NHS breast screening invitation, please respond as soon as possible. October is Breast Cancer Awareness Month. Throughout the month we want to encourage women to attend their breast screening or remind them to book an appointment if they have been invited. Breast cancer is the most common type of cancer in the UK.

Please take a look at the end of year reports for Community and Maternity Champions for Wesminster and Kensington & Chelsea. We are sure you will agree they demonstrate beautifully the selfless and invaluable contributions Community Champions make to their local communities.

Please see Mosaic Community Trust's newest activities and services leaflet including details about Tuesday Breakfast club and social circle, gentle exercise sessions, over 40's therapeutic massage, and mindfullness and deep breathing for stress releif. Sessions take place at 3 seperate North Westminster locations.

As part of Health Fest come and listen to a talk about health and happiness with Imam Ajmal Masroor on Monday 10 October 2022, 11am to 1.30pm at Church Street Library. What keeps us happy and healthy in the aftermath of the pandemic? Hear from a motivational speaker with a unique perspective, sharing important lessons and advice.

A new pilot service is being launched within the North West London Diabetes Programme. This is designed to support weight management and better hyperglycaemic control for people with mild/moderate learning disability and diabetes. This pilot consists of a course, made up of 14 group sessions, which will help people learn how they can lose weight and make their diabetes better.

Middle Eastern Women and Society organisation is offering culturally sensitive services for lesbian, bisexual, and trans women, and anyone questioning or considering issues around their sexuality or gender identity. We speak English, Arabic, Farsi, Kurdish, and Turkish and can provide interpreter for other languages.

One You offers a range of FREE, community services for Westminster and RBKC residents, supporting them to make meaningful changes to their health. One You trained advisors are on hand to support your journey to a new you through our ONE YOU Clubs. Get support to get active, stop smoking, drink less, or lose weight.

Do you have questions about the COVID19 immunisation program for 12 to 15 year olds? NHS North West London is hosting on-line discussions for young people, parents, guardians, carers, teachers and school nurses to provide information, and answer any questions you might have about the vaccine and immunisation program, including questions related to clinically extremely vulnerable children.

Here is Steve McQueen's EMBARRASSED - a short film created to help raise awareness of prostate cancer within the black community and featuring Idris Elba CBE, Chiwetel Ejiofor CBE, Michael Ward, and Morgan Freeman.. The message is that if you are a black man aged over 45 you should ask your GP for a PSA test. Prostate cancer is generally easy to treat (without chemotherapy) and survivable if caught reasonably early.

We're inviting you to participate in experience-led research and a campaign that aims to address racial inequality and biases in menstrual and female reproductive healthcare. Freedom4Girls are a Leeds based charity working to eradicate period poverty. By period poverty we don't just mean no access to period products, but where people aren't not adequately supported when it comes to their periods!

The Several Seats Mentorship Scheme aims to promote and facilitate professional development for women aspiring to work in the field of mental health. The scheme offers personal and professional mentoring for 8 months and will be on an online cloud-based app platform. This scheme provides support to women to develop and strengthen their portfolio as well as get their foot through the door of a competitive and demanding industry.

FREE Multi Sports Sessions being delivered by SportWest across the borough. These are starting the week commencing the 21st June. Targeted at 14 - 18 year olds but the age range is flexible. Locations include Lisson Green MUGA, QPG Sports Pitch, Amberley Estate Pitch, and Churchill Gardens Youth club pitch.

All children aged 2 and 3 can have a free flu vaccine at their GP practice. The vaccine is usually given as a single painless spray squirted up the nose. This spray contains a highly processed from of porcine gelatine. The NHS are now able to offer an alternative to families who prefer not to have the nasal spray. Parents of 2/3year olds can request an injected flu vaccine for their child at their GP practice. This injected vaccine does NOT contain gelatine.

Please download and see the House of Commons/ House of Lords Joint Committee on Human Rights report: Black people, racism, and human rights - including formal minutes relating to the report.

Residents of the Royal Borough of Kensington and Chelsea and Westminster City Council can now access free contraception online. All you need to do is register on the website, you will directed to the contraception page where you will find all methods available these include; Emergency Hormonal Contraception, Progesterone only pill and the Combined only pill.

The BME Health Forum has been funded by the Royal Borough of Kensington & Chelsea and Westminster City Council to run a project providing information to BME communities about the NHS Test and Trace service. We are working with 11 partners to reach 950 households where people are not fluent English speakers and may find it difficult to access information about the NHS Test and Trace service.

Imperial College Healthcare Trust continue to provide urgent and emergency care for all conditions - not only Covid-19. We are beginning to re-open our services, including routine elective procedures and surgery. In a short video presentation you can see important information about how they are keeping patients safe during the pandemic.

Following on from ongoing work looking at the changing impact that COVID-19 is having on the way people live, Public Health England is interested in the impact of Covid-19 on people living with obesity. They are working with Dr Adrian Brown who is a Research Fellow and Specialist Dietitian at University College London to explore perceptions, attitudes and actions of people living with obesity to the COVID-19 outbreak.

BBC Asian Network have produced videos of GPs explaining COVID-19 in the following Asian languages: Gujurati, Tamil, Sylheti,Hindi and Urdu.

In respect of government guidelines relating to the COVID-9 outbreak we are announcing that the BME Health Forum's Emotional Well-being project is continuing via telephone support and with the support of our partners, we hope to be able to continue support clients who don't speak English in a number of community languages during this difficult time.

In the following video Eddie Chan, former Chair of the BME Health Forum introduces the Chinese Health & Wellbeing Clinic services in Central London followed by lead doctor Dr Kit Wu who gives important public health information about the COVID 19 virus to the Chinese Community.

Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

Westminster Befriend a Family runs a Mother's Support Group at Derry Hall on the Church Street Estate, between 10am and 12pm every Wednesday. It's a place for mums and mums to be to meet up, have a (free!) cup of tea or coffee and enjoy some cake and a chat.

Topics: Hammersmith & Fulham CCG's Financial Recovery Plans - request for feedback; Westminster and RBKC Councils' Dementia Strategy - request for local community input; Iraqi Association presentation; World Foods Carbs and Cals book (specifically targeted at BAME communities) Update from Diabetes Transformation team.

Topics: Request for feedback on NHS 111 service; Information about Latent TB and raising awareness; request for feedback on Primary and Urgent Care services in H&F; Volunteer Centre K&C - working with BME organisations

Open to Asian women living in Westminster of all ages (18 - 75+) . The service is provided in many South Asian languages. If you are experiencing loneliness and find it hard to get out, Henna's Volunteer Befriending Scheme may be for you.

The Disability Connect project is for socially isolated disabled people (with a physical, sensory or hidden impairment) who need or would like some encouragement and support to get out and about doing activities of interest to them.

Topics: Health Help Now App, GP Extended Hours, FAWA (French African Welfare Association), Central London Youth Development Trust cooking Sessions with children, Mosaic Community Trust programmes with Local Women in Church Street

Sexual Health London have commissioned an online sexual health testing website. It provides sexual health testing via post kit - very useful for young people and vulnerable groups.

Kooth.com is a professional mental health and wellbeing service, commissioned to Kensington, Chelsea, Hammersmith, Fulham and Westminster FREE to use for 11-19 year olds.

Topics: Creating a new dietary resource for BAME communities with Diabetes and H&F Outcomes Framework, Update on the equalities framework & GP Extended Hours

Theme: Integrated Care - My Care My Way and Engagement work done around Integrated Care Outcomes Framework

Theme: Tackling Obesity in BME communities

Theme: Improving the Health and Wellbeing of disadvantaged communities in Hammersmith & Fulham

A supplier of professional interpreters - face-to-face, by telephone and written translations. We offer 136 different languages and dialects for face-to-face assignments in London and more by telephone. We have an office in North Westminster and are already supplying to Local Authority frontline teams, NHS Trusts and national third sector organisations working within the Tri-borough meaning that our interpreters know the area and are already on the ground, daily.

Theme: Habits and Addictions in BME communities

Change, grow, live is a social care and health charity that works with individuals who want to change negative patterns of behaviour and achieve positive and life-affirming goals.

THEME:Getting involved in improving services

THEME: Migration, Homelessness and Mental Health

THEME: Diabetes and Black Minority Ethnic Communities

THEME: Domestic Abuse among BME Communities. This meeting explored the issue of Domestic Abuse from many different angles such as the barriers around housing, the particular difficulties for people with no recourse to public funds and the psychological issues for young people who have been exploited...

THEME: Stigma. This meeting's theme was about stigma and how it contributes to inequalities and stops people accessing services. We heard presentations discussing stigma in many different contexts from mental health and sexual health to the stigma surrounding disabilities, gender transitioning and dying.

Pregnancy is a time of hope but can also bring challenges and strains. Healthy Relationships:Healthy Baby is a new programme from a local charity, especially for expectant mums and dads living in Westminster. Our dedicated team will work with you and your family so you can bring an end to hurtful behavior...

Theme: Young People's Health & Wellbeing. This was a great meeting to attend to hear about projects in the voluntary sector and ask our NHS commissioners and providers some searching questions. Presentations included: Westminster Mind, Spectra, Al Badja and the Westminster council...

The Talking Talk Shop is now open at The Dalgarno Trust on Wednesdays from 11am - 12.30pm. We work with people from all backgrounds with varying disabilities, who are on waiting list or finished counselling but wish to continue talking in a confidential, relaxed and safe environment...

THEME: DEMENTIA - This was a great event to attend to find out more about how services for people with Dementia have been planned and delivered and question the people in charge of doing so. It was also a great opportunity to find out more about how to support people with Dementia and what services are available in the NHS and the third sector including some specialist services for BME communities.

SMART Projects is launching a Stop Smoking Service, funded by the Kensington & Chelsea Social Council and in partnership with the Kick-it Stop Smoking Service. SMART will be providing Stop smoking advice on a one to one basis and workshops for people who would like to find out more...

DVIP's Al-aman service has continued to receive funding from London Councils to support women from Arabic speaking communities who have been affected by gender based violence, forced marriage, female genital mutilation and honour based violence...

A directory of services was produced by the Different Voices Group at The Advocacy Project. It is a user involvement group that focuses on improving inpatient services and tackling the stigma attached to mental health. All the recommendations in the booklet are based on the service users' own experiences of having used those services...

Royal Trinity Hospice has launched a new service to support people with dementia and their carers living in Kensington and Chelsea, tackling recognised inequalities in access to palliative and end of life care.Funded by West London CCG, Trinity's specialist Community Dementia Nurse will support people...

Brush up on your spoken, written and grammatical English to become a more confident speaker! For people aged 50 and over. TUESDAYs - 10.00am - 12.00pm. £3.00 per class @ New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF...

The Healthier Homes Project is a Public Health funded project to assist in reducing hospital admissions, GP visits and winter deaths caused by residents living in homes that are too cold, damp or are in dangerous conditions that put their health at risk.The project works as a referral service...

Angelou is a partnership of 9 organisations offering a shared service across Hammersmith & Fulham, Kensington & Chelsea, and Westminster supporting women and girls who are experiencing violence and abuse.

Mytime Active has been commissioned by the London Borough of Hammersmith and Fulham, the Royal Borough of Kensington and Chelsea and Westminster City Council to offer a range of free healthy lifestyle services across the three boroughs. Our Mind, Exercise, Nutrition...Do It! (MEND)...

THEME: SUPPORTING PEOPLE APPROACHING THE END OF THEIR LIVES. This meeting was about how to best support people who are approaching the end of their lives. Public health are conducting a Joint Strategic Needs Assessment (JSNA) about end of life care and would like to hear from you about how you feel services work currently and any gaps that there might be...

THEME: WOMEN AND CHILDREN'S HEALTH & WELLBEING

THEME: WHOLE SYSTEMS INTEGRATED CARE

Al-Hasaniya Moroccan's Women's Centre have a new project for young women of Arabic backgrounds who have or are experiencing domestic violence. The service is aimed at young women aged between 16 and 25 years old who live in London...

Please be aware of the free Therapeutic Services provided by Solace Women's Aid in Kensington & Chelsea and Westminster. These include:1to1 counselling for female survivors of domestic violence age 14 + (Ascent). 1to1 counselling for female survivors of sexual violence including child sexual abuse (aged 14+)...

Al-Hasaniya Moroccan Women's Centre has recently been successful in securing funding for a new project to support young, vulnerable women of Arabic speaking backgrounds who are or have experienced domestic abuse. Our service is aimed at young women aged between 16 and 25 years old...

The Free Stop Smoking Support sessions include specialist behavioural support by certified Stop Smoking Practitioners, which will improve the client's motivation as well as help building up capacities and strategies to stay smoke-free...

The peer support is for people aged 18 to 60 who have a physical disability, hearing or sight impairments and those with long term health conditions. Westminster Connect also co-ordinates peer support for Deaf people...

THEME: Unscheduled care - the utilisation of A and E and Urgent care services by BME communities

The Bayswater Families Centre, in conjunction with CAB, Homestart and Z2K are holding Drop-in Advice sessions covering: Housing Advice and Assistance; Resettlement Advice and Assistance; Welfare benefits Advice and Assistance; Debt Advice and Assistance...

Fridays 2 - 3pm, Portobello Green Fitness Club. Price £2.10. It's fun, It's fitness, It's ZUMBA!...

Iranian and Kurdish Women's Rights Organisation (IKWRO) is registered charity that provides confidential support, advice and advocacy and outreach to women and girls of Middle Eastern origin. We work to help women and girls who are facing gender based violence...

THEME: URGENT CARE - 'IS THE NHS MEETING THE NEEDS OF BME COMMUNITIES?'

Theme: 'HAVE YOUR SAY ON IMPROVING THE QUALITY OF SERVICES AND THE PATIENT EXPERIENCE'

The HARP Support Group is a new, monthly, facilitated self-help programme, for people who are motivated to develop strategies and actions to manage and modify compulsive hoarding behaviour...

The British Red Cross runs four 'Refugees and Befriending Projects' (R'n'B) for young unaccompanied refugees and asylum seekers aged 14-21. Our peer-led befriending projects are facilitated by peer-befrienders and adult volunteers...

THEME: IMPROVING OUR MENTAL WELLBEING

THEME: IMPROVING NHS COMMUNITY SERVICES - KEEPING PEOPLE OUT OF HOSPITAL

We also offer free training courses, complimentary therapies, other free events, talks and social meet-ups - booking essential...

Date & Time: 7th March 12, 10am - 1pm, Venue: The Abbey Centre, 34 Great Smith Street, SW1P 3BU, Theme: Men's Health & Wellbeing

Theme: Women's Health & Wellbeing Date: 6th March 2013 Venue: Lighthouse West Lodon

Please see below some information about domestic and sexual violence helplines that are funded by London Councils and available in your area...

Please note that all NHS psychological therapy services are obliged to provide an interpreter for people who are not fluent English speakers. This includes counselling services offered by GP practices as well as IAPT or other mental health services offered by CNWL or CLCH...

The Befriending Service at the Chinese Mental Health Association is running a pilot Personalisation project for ethnic Chinese sufferers of mental health. Personalisation is about giving people with needs, choice and control over their care, with support and resources provided by their local authority...

Deaf Hope is a new specialist domestic abuse service for Deaf women and children, and the first service of its kind in the UK. We have been established around 18 months and our current funding is...

Based in Portobello Road, Notting Hill Gate, London, HELP Counselling Centre provides short & long-term counselling based on an affordable, sliding scale for people who need support in negotiating a crisis as well as for those who wish to consider their life patterns and choices...

Fit for Work Service in Kensington & Chelsea now expanding to Westminster and Hammermith & Fulham

Living Well offers a wide range of high-quality health related services aimed at providing people with the skills they need to get the most out of life. Services include HIV service, Youth service and Community support service...

Henna's befriender-workers will pay regular weekly or monthly visits to some of the most vulnerable ladies in the community. These visits could be to those who were members of Henna in the past and have been restricted...

Counselling Directory was set up as a free, confidential service to encourage those in distress to seek help. Visitors can read about different areas of distress, view useful articles written by counsellors and refine their...

Healthier LIfe 4 You is a community organisation not for profit with charitable aims. We aim to promote Health and Wellbeing to local people in the community (Families, Children & Young people). As well as running Health workshops, we use Dance, Art & Craft and Leisure activities to enable service users to achieve emotional and Physical wellbeing...

Provides community and specialist dental services, district nursing, nutrition and dietetics, diabetes and podiatry (foot health) services, Speech and language therapy for children...

If you have employees off work sick or struggling with health problems you can refer them to Fit for Work Service at no cost to your business...

ADVANCE is a specialist domestic violence crisis intervention service. We support women who are assessed as being high or very high risk of continued domestic and sexual abuse and those at risk of being killed...

A website/ directory for mental health service users in Westminster...

Turning Point and Blenheim have been commissioned to provide the new substance misuse service in Westminser, RBKC, and Hammersmith & Fulham. This service is named the Recovery & Wellbeing network and will transform the way that drug and alcohol services are provided locally...

Here are a series of short films on how to use the NHS aimed at newly arrived migrants produced by the Black Health Agency. The film is available in English, Arabic, Cantonese, Farsi/Dari, French, Kurdish, Mandarin, Polish, Somali, Sylheti and Urdu...

STRESSED, ANXIOUS, DEPRESSED? If you are finding it difficult to cope with feelings of anxiety or depression, we can offer quick and easy access to help and support...

The Westminster Dementia Adviser service provides advice, information and guidance to those who have received a diagnosis of dementia, as well as their families and supporters. As well as working in partnership with NHS...

We support ANY family in Westminster who needs us, providing there is at least 1 child under 5. Rich or poor, settled or transient.Our trained volunteers help to give encouragement and support to change the pattern of troubled lives...

Westminster Wellbeing is a free NHS service promoting health and wellbeing within communities and organisations in Westminster. We provide a range of services which include training and workshops for community organisations...

This FREE eight week group behaviour change programme is designed to help the patients to lose weight, get fitter and make more informed choices about your diet and lifestyle...

Maternity Action's Advice Line offers free confidential telephone support. We will listen to you and try to understand all the issues you are facing. We will then provide you with information that is relevant to you and your situation...

DO YOU LIVE IN PIMLICO AND SUFFER FROM A BREATHING PROBLEM? BREATHE EASY PADDINGTON is your Westminster patient support group, for anyone affected by a lung condition. We offer mutual support, information...

HEALTHWORKS√ offers a range of services to help the residents of Kensington and Chelsea, Hammersmith and Fulham, Westminster and surrounding boroughs

Rape Crisis London has four centres that offer help, information and support to women and girls who have experienced sexual violence of any kind, at any time of their lives...

West London African Women's service - Community support and information...

The Halfpenny Steps Health Centre provides health services for registered and walk-in patients. It is staffed with a team of GPs, nurses and other healthcare professionals to deliver a high quality, continuous service...

The Royal Borough can help your business. We offer award-winning training on Food Safety and Health and Safety. We also offer Environmental Principles training, Personal Licence Holders training and Customer Service Training...

Who? The project is for adults with dual diagnosis mental health and learning disabilities living in Westminster. These are the only criteria for taking part; we aim for the project to be inclusive. It is run by The Advocacy...

Some housing factsheets on key housing issues. The fact sheets provide a very basic summary of the issue, the possible actions you can take, and who to contact for further information...

See details below for affordable activities for all abilities and ages available at the Beethoven Centre...

North London Rape Crisis offers free, confidential counselling, advocacy and holistic therapies to women aged 14 and over who live, work or study in Islington, Camden, Westminster, Barnet, Enfield, Kensington and Chelsea and Haringey...

The maternity helpline provides direct access to clinical support and advice to women and their families, irrespective of whether you are a patient of Imperial College Healthcare NHS Trust, a visitor to the area or simply require information and support.

The Mosaic Community Trust's Women's Well-Being Project seeks to empower women who are socially disadvantaged. The Patient Empowerment and Engagement project aims to raise awareness in the local community on the availability and effective use primary care health services...

Having Problems Managing your Nail Care??? Apply for Westminster's new Basic Foot Care Service now!...

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BME Health Forum :: Carers Network Time Bank (Westminster, Hammersmith and Fulham)

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Carers Time Bank is the first time bank for carers in London. Members help and support each other by exchanging their skills and sharing their local knowledge and experience...

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Are you a young carer?

A young carer is anyone who is under the age of 18, and who looks after an adult in their household - for example a parent, grandparent, or older brother or sister.

You may find that you have more responsibilities around the house than other children of your age, and this can feel stressful or overwhelming at times. Sometimes you may feel under pressure to take time off school to help around the house, or may not have time to go out with your friends, do homework, or play.

Many young carers find it difficult to talk about being a carer. They worry that people will think they aren't coping, or that their family will be split up if they don't carry on with their caring role.

But it's important to understand there are organisations that can help and support you, so you can balance your responsibilities with your personal life and not miss out on things.

Help from the council

As a young carer you have the same rights as other carers. If you are, or someone you know is, a young carer looking after a family member who has a physical illness or disability, mental health difficulties, or difficulty with drugs or alcohol, help is available.

We can help with:

support in identifying and using services that can assist you

one-to-one support, advice and guidance, including home visits

free activities and events to give you a break from your caring role, and a chance to meet other young carers. These include regular term-time groups and activities during school holidays

specialist training workshops on health, wellbeing and caring.

You will need to have an assessment to be able to receive additional support.

Contact the Family Support Service on 0208 753 1200

Other people who can help

Help from teachers and other school staff

Teachers are there to help pupils get the most out of school. They can be a good person for you to speak to about any problems you have.

Organisations who can help
Spurgeons young carers
Carers Trust - Carers Trust helps young carers get access to the support and services they need.

The Children's Society - This national charity runs local projects helping vulnerable children and young people.
Young Minds - Young Carers
Sibs - for brothers and sisters of disabled children and adults

Family Friends - parent befriending and child mentoring projects and programmes

Honeypot - respite residentials for junior young carers (under 12)

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A young carer is anyone who is under the age of 18, and who looks after an adult in their household - for example a parent, grandparent, or older brother or sister. You may find that you have more responsibilities around the house than other children of your age, and this can feel stressful or overwhelming at times.

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Working with services such as education and health to help families in the borough who have children aged between 0-19 with challenges they may be experiencing. These can range from mental health, domestic abuse, poverty, chaotic family life and related issues such as school attendance and behavioural problems.

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What we do

We work with services such as education and health to help families in the borough who have children aged between 0-19 with challenges they may be experiencing. These can range from mental health, domestic abuse, poverty, chaotic family life and related issues such as school attendance and behavioural problems.

Family Support is a consent-based service and we will work together to identify the individual need for your family and how best to support you.

We also work with schools in the borough on a number of projects, for further information about these projects please contact us for a discussion.

Making contact

You may already be in touch with our team - we work with services such as education or health.

If you feel you need extra support, or are worried about a child or young person's welfare, please contact the Initial Consultation and Advice Team (ICAT) on 0208 753 6600 for further advice and discussion.

Our trained and professional staff will deal with your enquiries and a member of staff will meet you to discuss your situation and tell you more about how we can help you.

We work in partnership with parents and families and our first priority is always to help families to stay together wherever possible.

Can anyone get help?

We want to help as many people as possible but we have to make sure that our services go to those who need them most. Whether you qualify for a particular service will depend on your level of need.

If you need help, but don't qualify for one of our services we will try to put you in touch with someone who can help.

If you are worried about a child's physical or emotional welfare you can contact us. It does not matter whether the child is a relative, neighbour or even a total stranger. We are there to help wherever possible.

How do I find out more?

For more information, to ask for an assessment or to tell us if you are worried about the welfare of a child call our duty service on 020 8753 6600.

familyservices@lbhf.gov.uk

You can visit the family services front door service at:

145 King Street
Hammersmith
London
W6 9XY

We are open from 9am to 5pm, Monday to Friday (excluding bank holidays).

If you have a concern out of hours, please contact our emergency duty team on 020 8748 8588

What if I am not happy with the service provided?

We always try to provide a high quality service, but we recognise that there may be times when things go wrong. If you are not satisfied with a service you receive or a decision we have made, you should first speak to a member of our staff. They will take your problem seriously and will try to put things right. If you are not be satisfied with this response, you are able to make a formal complaint via the following details to our complaints team:

020 8753 2456
residentexpteam@lbhf.gov.uk

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The family support service can assess your situation to see if your family qualifies for extra help.

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For any cuts, wounds, sprains, small fractures, chest infections, patients can visit one of CLCH's Walk-In Centres

- Edgware NHS Walk-in Centre, Edgware Community Hospital, Burnt Oak Broadway, Edgware, London HA8 0AD

Monday - Sunday 8am-8pm (last patient booking at 7pm)

- Finchley NHS Walk-in Centre, Granville Rd, London N12 0JE

Monday - Sunday 8am-8pm (last patient booking at 7pm)

- Parsons Green NHS Walk-In Centre, 5-7 Parsons Grn, London SW6 4UL

Monday - Friday 8:15am - 6pm

- Soho NHS Walk-In Centre, 1 Frith Street, London W1D 3HZ

Saturday - Sunday 10am-4pm: Booked clinic via a referral from the NHS 111 service or via self-referral by telephoning the clinic on 020 7534 6500

Thursday - Friday 8am-6pm: Booked clinic via a referral from the NHS 111 service and NWL GPs (no self referral)

- St Charles NHS Urgent Care Walk-in Centre, St Charles Hospital, Exmoor St, London W10 6DZ

Monday - Sunday 8am-8pm (for dressing changes, attend before 4pm)

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Available 24 hours a day, 365 days a year, you can call 116 123 to talk to someone or for a listening ear or visit their website to read more.

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Samaritans works to make sure there's always someone there for anyone who needs someone. Read more.

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Connected Lives Hertfordshire - Toolkit for Professionals

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Connected Lives Hertfordshire - Toolkit for Professionals

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https://www.hpft.nhs.uk/services/adult-social-care/

Includes carer assessment tool and mental health/holistic support

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Connected Lives is Hertfordshire's new model of Social Care.

Bringing together practitioners, commissioners and providers, it supports the transformation of our service. It is underpinned by the core concepts of the Care Act, ensuring community opportunities, citizenship and personalised outcomes and is now core to Hertfordshire's adult social care services plan for the next 15 years.

On this page you will find further information on the Connected Lives approach, and useful guidance of how to implement Connected Lives in your area.

Overview Connected Lives is Hertfordshire's whole service approach to community practice, personalised enablement and new models of commissioning. Bringing together practitioners, commissioners and providers, it supports the transformation of our services

It is underpinned by the core concepts of the Care Act, ensuring community opportunities, citizenship and personalised outcomes and is now core to Hertfordshire's social services plan for the next 15 years

The model itself sets out standards, principles and approaches for staff delivering services. It places more emphasis on prevention and enablement and supporting people to live the life they want

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Connected Lives is Hertfordshire's new model of Social Care. Bringing together practitioners, commissioners and providers, it supports the transformation of our service. It is underpinned by the core concepts of the Care Act, ensuring community opportunities, citizenship and personalised outcomes and is now core to Hertfordshire's adult social care services plan for the next 15 years.

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The Residents Support Fund is a benefit for people in Brent who need help paying for food, utility bills and other household costs…

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Wandsworth Council - Cost of Living and Support Calculator 

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Wandsworth Council - Cost of Living and Support Calculator 

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Loads of great financial support resources and support calculator to see if you could be benefitting from any extra financial support

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Wandsworth Cost of Living Hub - Wandsworth Borough Council

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Support available in the borough to help with the cost of living.

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Wandsworth Council are setting up a carers and young carers charter and want to hear from carers in the area to ensure their needs are included.

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Councillor Graeme Henderson, Cabinet Member for Adult Care and Health,
"We're determined to ensure that each and every resident who cares for someone - whether that's a partner, a son or daughter or their neighbour - gets the right support.

"Times are tough at the moment, with huge pressure on household bills and finances, so it's important - now more than ever - that all residents, including those who face additional caring responsibilities, get the help they need."

Councillor Kate Stock, Cabinet Member for Children added,
"Equally important is the commitment we make to our young carers.

"Children and young people, who care for a friend or family member who, due to illness, disability, a mental health problem or an addiction, find it hard to cope, must be properly supported.

"Too often these extra responsibilities mean missing out on school and time with friends, something we want avoid so they can live their best lives and reach their full potential."

The aim of the charter is to build on the work that the council already does to support unpaid workers.

What we have achieved already
The Wandsworth Carers Centre, commissioned by the Council, provides a range of support and advice for carers across the whole borough including:

Information advice and advocacy including benefits and housing

One-to-one support and peer support including for specialist areas like dementia, substance misuse and learning disabilities

Counselling

Back care, including osteopathy and massage

Respite and short breaks

Training for carers and professionals.

A great deal of work has already been done by the Council's Adult Social Care service, over the past few years to continually improve the service we offer:

More staff across the whole council have been trained as Carers Champions, to help support carers.

The distribution of Carers Emergency Cards has been increased by 250%, which means that in an emergency, support is in place.

The number of carers assessments completed has seen a year-on-year improvement in recent years, a great achievement in light of the pandemic.

Next steps - the Carers and young carers charter
The Carers and young carers charter will further strengthen this work, as well as addressing issues identified by HealthWatch Wandsworth, in research carried out last year, to look at the experiences of unpaid carers across the borough.

The research found that the additional pressure following the hospital admission of a loved one can lead to significant mental and physical fatigue for carers, especially if the carer isn't involved in decision-making after leaving hospital. The report also found that young people with caring responsibilities should get the support they need.

Here are just some of the areas, the new charter will focus on, which will evolve as the views of carers input into this,

Making sure all council staff value carers as an equal partner and expert in providing care, as well as decision-making about that care.

Representation on local health boards, so carers can help make decisions at the highest levels.

Access to social care and health services, that are responsive and effective, especially after a hospital visit.

Continued access to breaks from caring responsibilities for carers.

Support for young people with caring responsibilities.

Mental health and wellbeing support.

Support with the cost-of-living crisis.

Carers who want to get involved in shaping this work can email the Wandsworth Carers Centre at info@wandsworthcarers.org.uk

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Carers and young carers charter for the unsung heroes who care for family, friends and neighbours - Wandsworth Borough Council

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Councillor Graeme Henderson, Cabinet Member for Adult Care and Health,"We're determined to ensure that each and every resident who cares for someone - whether that's a partner, a son or daughter or their neighbour - gets the right support.

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A carer is anyone, including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid.

It can be difficult for carers to see their caring role as separate from the relationship they have with the person for whom they care, whether that relationship is as a parent, child, sibling, partner, or a friend. Caring can include washing them, doing laundry, keeping appointments, filling forms, doing shopping, contacting doctors or medical professionals, providing physical and emotional support.

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Wandsworth Carers' Centre - Caring for Carers

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Wandsworth Carers' Centre is a registered charity and limited company that has been providing support to unpaid Carers in Wandsworth since 1995. Wandsworth Carers' Centre is the lead provider of Carers Partnership Wandsworth.

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Registers carers

Provides carers assessments via self-referral forms, on the phone and face to face

Carers access to Better gym membership

Emergency card scheme so if you are in an emergency, the person you care for is safe

Social activities

Keep warm and well scheme - grants for heating and insulation improvements

Helpline: 0808 808 7777

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About US

Who are we?

Barnet Carers is a leading charity delivering reliable and accessible support for informal carers living in Barnet. Our mission is to enable all carers to thrive by empowering people to live the life they want.

Carers' Assessments

by phone or online

A Carer's Assessment is the local authorities' way of working out whether you qualify for support from them in your role as unpaid carer. It is an opportunity for you to discuss how your caring responsibilities affect you.

Practical Solutions & Personal Development

Speak with a specialist

Our team of experts can advise you on legal matters and employment, carry out mentoring calls, deliver training, help you apply for grants, and more. We can also refer you to our partners for benefits advice.

Health & Wellbeing

holistic approach

Improving our carer's overall health and wellbeing is our utmost interest. To achieve that, we offer regular peer support groups, discounts at leisure centres, free swimming, s hort-term counselling, and much more.

Our GROUPS

Keep an eye on our Events Calendar

Featured here are just a sample of the many events that we hold every month for carers!

Monthly

Carers Group

Join us each month for our regular carers' meeting. An open forum for carers to discuss any concerns they have pertaining to their caring responsibilities, regardless of the amount or type of care provided.

Weekly

Wellbeing Support Group

Carers using their own experiences to help each other cope with stress, anxiety and worries. The group is design to improve carers emotional health, wellbeing and sense of belonging.

Weekly

Topical Talks

Every week we approach a different subject that has been requested by carers. From Autism awareness to Emergency Planning, to accessing support from the Local Authority, we cover it all.

Weekly

Yoga

Through Yoga, growth mindset, meditation, visualization, and big belly laughs, the classes help you realize that you already have all the qualities that you need to become an amazing person, to access your inner strength, encourage you to let it shine out and to love being yourself!

Barner Carers works with different partners across the Borough to make sure both you and the person you care for are accessing the necessary services to improve your general health, wellbeing and quality of life. Learn more about existing organizations below.

Being a carer often impacts other aspects of people's lives. Carers are frequently worried about their finances, juggling the caring role with work and/or study, finding appropriate accommodation for their families. Carers may also experience feelings of isolation and loneliness. Barnet Carers strives to enable carers to achieve positive outcomes in life. Learn more about how we and our partners can help.

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About US Barnet Carers is a leading charity delivering reliable and accessible support for informal carers living in Barnet. Our mission is to enable all carers to thrive by empowering people to live the life they want.

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We offer many different services that provide information, advice and support to unpaid carers.

We give support, information and advice to unpaid carers.

You are a carer if you look after a family member, friend or neighbour who without your support would not be able to manage. They may have a physical or learning disability, dementia, mental health problems, may misuse drugs or alcohol or may be ill or frail.

Anyone can become a carer: Carers come from all walks of life, all cultures and can be of any age.

The person may live with you or elsewhere, may be an adult or a child but if they rely on you for support, then you are a carer.

About our support, information and advice

We provide the space for you to discuss practical and emotional concerns around caring and opportunities to share experiences with others.

We can provide the information you need to make choices about your life and caring role and ways to have your voice heard by the people who plan services that affect your life.

We offer a range of free workshops and training related to caring, but also courses and learning events to help with your life outside caring through our Carers and Learning project. We can also help you access funded breaks.

Our Carer Support Advisors are also available to help you find out about more specific services to support you in your caring role if you wish to get in touch.

Providing that you live, work, care or are registered with a GP in Hertfordshire, you can access all of these services for free.
Click here to register for our services. Once registered, you will receive a free carer's information pack, regular updates about events, and our biannual newsletter Carewaves.

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We offer many different services that provide information, advice and support to unpaid carers.

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Offering support with:

Help for new carers

Health and wellbeing

Money and benefits

Legal help and advice

Employment and education

Counselling service

Housing

Long-term conditions

Relationships

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Join the Team at Carers Network!
Carers Network is recruiting for the roles of Carers Caseworker and Information, Advice and Guidance Officer. Find out more and apply here.
We work hard, support each other and have fun too!

Together, we can transform the lives of carers and their loved ones!

You can make a real difference and transform the lives of an unpaid carer and their loved one by donating to our project so they can borrow an activity product from our BizzyBox Lending Library!

These specially designed products including puzzles, comfort pets, hug buddies and musical teddy bears can be of great benefit and stimulation to carers and their loved ones.
Support a carer - make a donation today.
Donate

Find practical, personal and financial support for unpaid carers

Being an unpaid carer may feel isolating, expensive and overwhelming. But you are not alone, we're here to help you lead a healthy fulfilling life.
More help and advice

Free events, activities and specialist support in your local community

We run a range of events and activities to help you in your caring role. Our health and wellbeing events are a fun way to stay healthy and connect with other carers. Our carers workshops and training sessions give you personalised advice on issues you may be facing.
Upcoming events

This website was made possible by:

Our partners and accreditations

Our partners' support allows us to provide and develop our vital work and we are recognised by sector leaders.

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Carers Network - No one should care alone

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Join the Team at Carers Network! Carers Network is recruiting for the roles of Carers Caseworker and Information, Advice and Guidance Officer. Find out more and apply here. We work hard, support each other and have fun too!