# data[].attributes.body
• Learn about duplicate and new campaign in WhatsApp Toolbox

• Know what to do when WhatsApp Business was banned

# data[].attributes.body
• Getting to know the staff

• Working on office hours, except Saturday from 8:00 AM to 1:00 PM and had Sundays off.

• I was placed in Sales Department as Cross-Seller by Boss.

# data[].attributes.body
• I got to know the products.

• Understood how to manage WhatsApp Business for customer service.

# data[].attributes.body
• Learn how to follow up new lead in WhatsApp Toolbox

• Learn using excel about the new lead

# data[].attributes.body
• Learn how to follow up new lead

• Learn about cross-selling that can offering extra or related products to customers to help increase sales.

# data[].attributes.body
• Meeting about skrip closing with boss and staff.

• Get customer's trust on word.

# data[].attributes.body
• Doing duplicate, remove duplicate on excel

• Add label in WhatsApp Business

# data[].attributes.body
• Manage how to handle banned on WhatsApp Business

• Appeal the number that have been banned

# data[].attributes.body
• Verify the number that have been banned

• Link the WhatsApp Business to pc

# data[].attributes.body
• Learn how to create a new template on WhatsApp Toolbox

# data[].attributes.body
• Boss gave to all staff member working half day to do a preparation before Eid.

• Clean the office and decorate some features for Eid.

• Having a photoshoot with boss and staff.

# data[].attributes.headline
Day off on 29/3/2025 (SATURDAY) to celebrate Eid-Fitr

# data[].attributes.subject
Day off on 29/3/2025 (SATURDAY) to celebrate Eid-Fitr

# data[].attributes.headline
Public holidays from 29 March 2025 (SATURDAY) to 6 April 2025 (SUNDAY) to celebrate Eid al-Fitr Mubarak

# data[].attributes.subject
Public holidays from 29 March 2025 (SATURDAY) to 6 April 2025 (SUNDAY) to celebrate Eid al-Fitr Mubarak

# data[].attributes.headline
The holiday on 7 April 2025 (MONDAY) was replaced by the Sultan of Johor's Birthday (23 March 2025)

# data[].attributes.subject
The holiday on 7 April 2025 (MONDAY) was replaced by the Sultan of Johor's Birthday (23 March 2025)

# data[].attributes.body
• Appeal all the number that have been banned

• Rest the number that always getting banned

# data[].attributes.body
• Add new template to do follow up in WhatsApp Toolbox

• Add new label on WhatsApp Business

# data[].attributes.body
• Select the new label, to add in new follow up

• Run follow up new lead in WhatsApp Toolbox

# data[].attributes.body
• Learn about script closing

# data[].attributes.body
• Clean the office and studio

• Shooting eid to promote studio

• Having potluck

# data[].attributes.body
• Have known about postage’s costs

• Create new template to follow up

# data[].attributes.body
• Have known about the price of every product

• Alert the day of promotion

# data[].attributes.body
• Have known how to export every number in WhatsApp Toolbox

# data[].attributes.body
• The number that have been exported, save to another folder

# data[].attributes.body
• Try and learn how to reply customer’s chats from templete

• Reply with flow closing that have learned

# data[].attributes.body
• Follow up new lead every number

• Add to the label

# data[].attributes.body
• Shooting role play about product Zafesha to promote

# data[].attributes.body
• Insert key for every number in WhatsApp Toolbox

• Follow up new lead

# data[].attributes.body
• Continue yesterday’s follow up

• When customer have been reply, decide the label that we need to tick

# data[].attributes.body
• Decide the label that suitable with customer’s replies

• Follow up new lead for every number

# data[].attributes.body
• Continuing yesterday’s follow up

• Tick “Yes” or “No” in the label

# data[].attributes.body
• Duplicate template and broadcast (follow up) new lead

# data[].attributes.body
• Add to the label that suitable from customer's responses.

• Duplicate new follow up

# data[].attributes.body
• Respons to customers

• Add to the label

# data[].attributes.body
• Take some photos as template to follow up promotions

# data[].attributes.headline
Public holiday on 1 May 2025 (THURSDAY) to celebrate Labour Day

# data[].attributes.subject
Public holiday on 1 May 2025 (THURSDAY) to celebrate Labour Day

# data[].attributes.body
• Packaging the order

# data[].attributes.body
• Refer senior staff for change key WA Toolbox that have been limited access

# data[].attributes.body
• Stock already arrived

• Arrange the stock and get ready before promotions

# data[].attributes.body
• Create new template for follow up promotion

• Follow up promotion into the appropriate label

# data[].attributes.body
• Appeal the number that have banned

• Rest the number that frequently banned

# data[].attributes.body
• Follow up new lead into the new label

# data[].attributes.body
• Finish the old lead, and double check the lead in WhatsApp Business and excel

# data[].attributes.body
• Refer to the boss, that the old lead have been settled

• Boss comparing all the lead, and choose the lead have been response "Yes" to compile all the lead

# data[].attributes.body
• Boss removed the lead that not available

• Boss filter the other number to use it for follow up

# data[].attributes.body
• Validate the number and remove duplicate

# data[].attributes.body
• Create new label for the new lead

• Duplicate the template that used for follow up

# data[].attributes.body
• Identify all banned numbers

• Submit appeals for the banned numbers

# data[].attributes.body
• Verify the number that already appeal yesterday

• Link to the pc

# data[].attributes.body
• Change the copy writing in template, cause the price changed

# data[].attributes.body
• Follow up promotion in manual way on phone senior that can't linked to the PC

• Follow up at label lead 2020-2023

# data[].attributes.body
• Countinue follow up yesterday

• Folow up new lead in other number on pc that haven't banned

# data[].attributes.body
• Continue yesterday's follow up

• Appeal the lead that have been banned day

# data[].attributes.body
• Verify the number that have banned after yesterday's follow up

# data[].attributes.body
• Identify the number that permanently banned, rest the number about 1 month

# data[].attributes.body
• Countinue follow up promotion the day before yesterday

# data[].attributes.body
• Follow up 200 lead every 3 number left into the new label

# data[].attributes.body
• Follow another lead as much as 200 lead only

# data[].attributes.body
• Identify the lead that have been finished to do the follow up

# data[].attributes.body
• Run follow up promotion manual way in phone staff

# data[].attributes.body
• Continue follow up manual in another label

# data[].attributes.body
• Continue run follow up on another phone and another label

# data[].attributes.headline
Public Holiday of His Majesty Yang Dipertuan Agong's Official Birthday on 2 June 2025 (MONDAY)

# data[].attributes.subject
Public Holiday of His Majesty Yang Dipertuan Agong's Official Birthday on 2 June 2025 (MONDAY)

# data[].attributes.body
• Carried out follow up 200 actions every number that total 1200 lead (another new customers number) using the pc

# data[].attributes.body
• Followed on 1539 lead

# data[].attributes.body
• 861 lead carried by follow up

# data[].attributes.body
• 400 lead that have been followed up

• Appeal the number that have been banned after follow up

# data[].attributes.headline
Holidays to celebrate Eid al-Adha on 7 June 2025 (SATURDAY) and 8 June 2025 (SUNDAY)

# data[].attributes.subject
Holidays to celebrate Eid al-Adha on 7 June 2025 (SATURDAY) and 8 June 2025 (SUNDAY)

# data[].attributes.body
• Run follow up new lead

• Follow up for promotion

# data[].attributes.body
• Appeal the number that have been banned

• Take note about how much the follow up have done

# data[].attributes.body
• Continue yesterday's follow up

• Take note about how much follow up runs

# data[].attributes.body
• Continue yesterday's follow up

• Run follow up new lead

# data[].attributes.body
• When the lead have done, send the note about how much follow up have been done

# data[].attributes.body
• Double check in excel every lead in every number

# data[].attributes.body
• Continue follow up for promotion

• Replying costumers response

# data[].attributes.body
• Follow up new lead in another number that not high risk

# data[].attributes.body
• Continue follow up new lead

• Reply customer response

• Submit the order to group cross sell

# data[].attributes.body
• Follow up promotion to the label "YES"

# data[].attributes.body
• Identify the number that have permanently banned

# data[].attributes.body
• Replying costumers response

• Add to the label that relevant

# data[].attributes.body
• Response to the customer and put in the label that suitable

# data[].attributes.body
• Follow up promotion into the all label customer

# data[].attributes.body
• Last follow up promotion for only 4 hours

# data[].attributes.body
• Response to the customer

# data[].attributes.body
• Give note to the senior staff about how much follow up have been run

# data[].attributes.body
• Export the all contacts number using csv file

# data[].attributes.body
• Run follow up promotion every lead and number

# data[].attributes.body
NAME: SITI NURSYAZWANI BINTI HUSIN

NO. MATRIC: H21A3092

PROGRAM: SAS

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Off day

# data[].attributes.body
• Continue follow up promotion