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Join e4usa Community of Practice on Slack

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Slack is a new way to communicate with your team. It’s faster, better organized, and more secure than email.

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You should be able to see the following Slack channels:

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You should be able to see the following Slack channels:

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Step 2. Learn more about Slack and its different notification settings in the second column ➡

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Step 2. Learn more about Slack and its different notification settings in the second column ➡

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Step 3. We highly recommend downloading the Slack app on your phone and/or your computer!

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Step 3. We highly recommend downloading the Slack app on your phone and/or your computer!

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If you prefer to use Slack via your browser:

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If you prefer to use Slack via your browser:

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Click here!

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We are no longer supporting this browser, so you'll need to switch to one of our supported browsers to keep using Slack. We know this can be a pain, and we're sorry for asking you to do it. You can learn more about why we no longer support some browsers in our FAQ.

As always, feel free to contact us if you have any questions.

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Find and sign in to your Slack workspace.

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E-mail Jenny Kouo at jennifer.kouo@gmail.com 

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E-mail Jenny Kouo at jennifer.kouo@gmail.com 

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Post about your summer plan using the #summer-pd-summer-plans channel

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Post about your summer plan using the #summer-pd-summer-plans channel

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Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work - all within a secure, enterprise-grade environment.

A Slack workspace is made up of channels, where team members can communicate and work together. Keep reading to learn about four key features of Slack.

💬 Organized conversations

In Slack, team members send messages and share files in channels. Create channels for teams, projects, office locations, or anything else that's relevant to your organization. You can make channels private for conversations that shouldn't be open to all members, or you can use shared channels to collaborate with external organizations from your own workspaces.

🔎 Searchable history

When messages and files are shared in public channels, information flows transparently throughout Slack. You can search your team's conversation history in Slack to find relevant messages, files, channels, and people. With Slack's searchable history, conversations can become common institutional knowledge.

🤖 Connected apps

Add apps to your workspace to connect services or tools you're already using to Slack. With the right apps installed, you can do your work without ever leaving your Slack workspace. Find thousands of apps to help you stay productive, organized, and efficient in the Slack App Directory.

📞 Slack calls

You can start a voice or video call with any other members of your workspace right from Slack. Share your screen to show your teammates exactly what you see on your computer - you can even draw on your screen while you're screen sharing.

Every Slack workspace has a team of members with varying administrative permissions. As a whole, a workspace is typically comprised of the following people:

👑 Workspace Owners
Create the workspace and set permissions

🤖 Workspace Admins
Assigned by Workspace Owners to help manage the team

👥 Members
Can send messages and files to any team members in their workspace

🙋 Guests
Can send messages and files in specific channels

In an Enterprise Grid organization, there are also Org Owners and Org Admins, who set policies and permissions for all of the workspaces within their organization.

Who's who in Slack? Read more about roles and permissions.

The free version of Slack gives your team access to Slack's basic features. For more advanced features, choose from one of our three pricing plans:

Standard
For small and medium-sized businesses

Plus
For larger businesses or those seeking advanced administration tools

Enterprise Grid
For very large businesses or those in highly regulated industries

The right plan for every team: Learn more about Slack's pricing plans.

Does your company already use Slack?

Read our guide to getting started for new members to learn how to download the Slack app, join your workspace, and set up your profile.

Are you looking to set up Slack for your company?

Read our guide to getting started for workspace creators to learn more about how to set up your workspace, what it means to be a Workspace Owner, and how to invite team members.

Ready to keep learning?

Find detailed how-to articles in our Help Center (hey, you're already here!) or dig in to our Slack 101 lessons to find product walkthroughs, tips, and videos that will help you get to work in Slack.

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Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work - all within a secure, enterprise-grade environment. A Slack workspace is made up of channels, where team members can communicate and work together.

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We created this guide for anyone new to Slack (welcome!), so please feel free to pass this on to your team members as well. We’ll start off with a few foundational items and then provide our top 5 tips.

The basics

Before you start working in Slack with your team, take a few minutes to set yourselves up for success.

1. Get the whole team on the Slack apps for desktop and mobile. This ensures that everyone can reach each other and unlocks the easy, real-time communication that Slack is known for.

2. Help your workmates find you by uploading a clear profile photo and filling out your profile details.

Get started

Download your Slack apps now. When you’re logged in, click on your name in Slack to edit your profile and picture. See more guidance on our Get Started page.

1. Try moving all conversations for a key project into Slack for 72 hours

Why it matters

Slack works best when the whole team commits to sharing updates, files and other important information in dedicated Slack channels. Channels are how work is organized in Slack. Rather than scatter team conversations about a project or topic into many disparate email threads, channels provide a single place for teamwork that can be easily searched and that anyone can join or leave as needed. With the whole team working in channels:

Everyone has access to the latest information, saving you time on managing communications so you can focus on problem-solving and decision-making

You get responses faster, eliminating long waits for an email reply

Files, decisions and people are easy to find, thanks to organized channels and powerful search

Project and conversation histories are retained in channel, so when new people join, they can ramp up quickly

Here’s a video that goes deeper into why channels are a better way to work:

How to move your work into Slack like a pro

Moving a project into a channel is simple:

1. Create a channel for your project, ideally using a naming convention, like #proj-website-launch (“proj” = project), so that conversations are easy to find as they grow

2. Add all the key files your team needs for the project or topic

3. Add all the teammates who are involved

4. Share (or request!) the latest update on the project or topic using @mentions (see the next tip) to reach teammates you have a question for or would like to notify

Commit to communicating only via Slack for the next few days so you can really get used to working in channels together.

Try it out

Create a channel for a key project or topic in your latest workspace. To learn more about channels, check out our new Slack curriculum, which covers channel basics plus some fun, social ways to use them to strengthen team bonds.

2. Reach each other with @mentions

Why it matters

Work often involves waiting for reviews or approvals before you can move forward. When matters are time-sensitive or you want to address a specific person in Slack, you can grab their attention in any channel by mentioning their username preceded by an @ symbol. They will then get a notification.

How it works

After meetings on any project, head into the project’s dedicated channel in Slack and post an update for the team. Be sure to format key information into a bulleted list, such as:

Decisions that were made

Next steps with due dates. For each next step, be sure to @mention the teammate(s) who agreed to take them on so they receive the message and can confirm they’re accountable

Any outstanding questions you’d like to discuss in the channel with the larger team

What else can you do in Slack?

There’s more to discover in our guide to understanding your actions in Slack.

3. One-click responses and approvals: Say it with emoji

Why it matters

Emoji can be a lot of fun, but in Slack they’re serious business too. Watch for opportunities to use reactions in place of short messages that might otherwise clutter conversations in a channel. Here are some useful reactions and their meanings to start with:

👀= “I’ve seen your message”

✅or ✔ = “Approved” or “I finished the training”

➕= “I agree”

👏= “Great job!” or “Well done!”

How it works

We use emoji reactions all the time to speed up work. In the example below, you can see how:

Seeking feedback, a designer has shared a mock-up of a design in channel

Six teammates used the 👀 emoji to let the designer know they’ve reviewed the artwork, so he knows he doesn’t need to follow up (he can hover over the 👀 emoji to see who responded)

The ✅ emoji is used by the approver to indicate that the work is approved

Get down to business with emoji reactions and custom emoji

Find more tips on how to use and remove emoji reactions. You can also explore how to add your very own custom emoji so you can tailor reactions to your team’s needs.

4. Keep yourself in the know

Why it matters

Slack aims to help you stay focused on your core projects and priorities by giving you strong controls over what you’re notified about and when. Customize your notifications to:

Set work hours with your team. Outside these hours you are on Do Not Disturb, and messages sent in this period will arrive the next morning unless the sender decides it’s urgent enough to notify you

Set up keywords you’d like to be alerted for any mention of (like a customer name or “free pizza”)

Choose which conversations you want to receive notifications for and which you’d like to turn down or mute

Try it out

Head to Slack and set your notifications to keep track of conversations and projects that matter to you.

5. Add the tools you use every day

Why it matters

With Slack apps and integrations, you can turn Slack into a hub for all your work tools, saving you time from switching between multiple tabs and apps each day.

How it works

Every organization is different, of course, but at Slack we’ve found that a few types of apps add huge value for every person:

Add your file storage service (Dropbox, Box, Google Drive) to share files without leaving Slack

Sync email and calendar services like G Suite and Office 365

Ready to add apps and integrations?

Here’s our list of essential apps for Slack (hint: the Giphy app tends to be a real crowd-pleaser for teams).

OK, we’ll let you get back to work. (On Slack, that is.)

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5 easy Slack tutorials with insider tips and tricks

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Set up Slack Notifications in a Way that Works for You

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Set up Slack Notifications in a Way that Works for You

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Notifications in Slack keep you informed of the work you care about, whether you're at your desk or on the move. Use the steps below to customize your desktop, mobile, and email notifications.

Tip: If you're having issues with notifications, visit Troubleshoot Slack notifications for help.

By default, only direct messages (DMs), mentions, and keywords will trigger notifications in Slack. You can change your preference to be notified about all new messages sent in conversations you're a part of, or nothing at all.

Desktop

iOS

Android

1. From your desktop, click your profile picture in the top right.

2. Select Preferences from the menu to open your notification preferences.

3. Under Notify me about, choose your notification triggers.

4. To use different triggers for your mobile notifications, check the box next to Use different settings for my mobile devices, then select your preference from the drop-down menu.

5. To disable notifications for threads, uncheck the box next to Notify me about replies to threads I'm following.

1. Tap the You tab at the bottom of your screen.

2. Tap Notifications.

3. Select your notification preference below On mobile, notify me about.

1. Tap the You tab at the bottom of your screen.

2. Tap Notifications.

3. Tap On mobile, notify me about to select your notification preference.

Tip: You can manage your screen reader preferences to choose whether to play a sound when you send and receive messages while in a DM.

You can set keywords to trigger notifications about topics that are important to you. Whenever someone uses one of your keywords in a channel you've joined, you'll receive a notification and see the keyword highlighted in yellow.

Desktop

iOS

Android

1. From your desktop, click your profile picture in the top right.

2. Select Preferences from the menu to open your notification preferences.

3. Under My keywords, enter the words or phrases you'd like to be notified about.

1. Tap the You tab at the bottom of your screen.

2. Tap Notifications.

3. Select My Keywords.

4. Enter the words or phrases you'd like to be notified about.

1. Tap the You tab at the bottom of your screen.

2. Tap Notifications.

3. Select My keywords.

4. Enter the words or phrases you'd like to be notified about.

5. Tap Save.

Note: Keywords are not case-sensitive, but only exact matches will trigger notifications. Keywords in messages from some incoming webhooks or tokens won't trigger notifications, but will appear highlighted in Slack.

If you only want to receive notifications during certain hours or on certain days, you can set a notification schedule. Outside the days and hours you set for your schedule, your notifications will be paused.

Tip: You can pause your notifications at any time to focus or take a break from work.

You can choose whether or not to display message previews in banner notifications and select the notification sound that alerts you of:

New messages

Sending a DM

Receiving a DM while in the conversation

Desktop

iOS

Android

1. From your desktop, click your profile picture in the top right.

2. Select Preferences from the menu to open your notification preferences.

3. Scroll down to Sound & appearance.

4. If you'd like, check the box next to Include a preview of the message in each notification or Mute all sounds from Slack.

5. Select an option from the drop down menus for each notification type.

1. Tap the You tab at the bottom of your screen.

2. Tap Notifications.

3. Tap Sound.

4. Select your preference.

1. Tap the You tab at the bottom of your screen.

2. Tap Notifications.

3. Tap System Options.

4. Tap Sound. (For Android 9 users, tap Advanced, then select Sound.)

5. Select your preference, then tap Save.

When you have an unread notification, you'll see a badge in the top right corner of the Slack app icon on your desktop. Depending on your device, there are a few ways to adjust this preference:

Mac

Windows

Linux

1. From your desktop, click your profile picture in the top right.

2. Select Preferences from the menu to open your notification preferences.

3. Under Sound & appearance, check or uncheck Show a badge * on Slack's icon to indicate new activity.

1. From your desktop, click your profile picture in the top right.

2. Select Preferences from the menu to open your notification preferences.

3. Scroll down to Flash window when a notification is received and select Always.

1. From your desktop, click your profile picture in the top right.

2. Select Preferences from the menu.

3. Click Advanced.

4. Below Other Options, uncheck the box next to Leave app running in notification area when the window is closed.

1. From your desktop, click your profile picture in the top right.

2. Select Preferences from the menu.

3. Click Advanced.

4. Below Other Options, uncheck the box next to Leave app running in notification area when the window is closed.

By default, you'll receive mobile notifications one minute after locking your desktop screen or 10 minutes after Slack stops detecting cursor activity. You can choose to receive mobile notifications as soon as they're sent, as soon as you're inactive, or after an additional delay.

Desktop

iOS

Android

1. From your desktop, click your profile picture in the top right.

2. Select Preferences from the menu to open your notification preferences.

3. Scroll down to When I'm not active on desktop and choose your timing.

1. Tap the You tab at the bottom of your screen.

2. Tap Notifications.

3. Tap Notify Me on Mobile.

4. Choose your mobile notification timing.

1. Tap the You tab at the bottom of your screen.

2. Tap Notifications.

3. Tap Notify Me on Mobile.

4. Choose your mobile notification timing.

5. Tap Save.

You can choose what you get notified about and how often you receive notifications by email. Email notifications are bundled and can be delivered every 15 minutes or once an hour.

1. From your desktop, click your profile picture in the top right.

2. Select Preferences from the menu to open your notification preferences.

3. Under When I'm not active on desktop, check or uncheck the box next to Send me email notifications for mentions and direct messages. If checked, choose how often you'd like notifications delivered.

Note: To change which emails you receive about Slack news and updates, you can manage your Slack email subscriptions.

If you'd like to change what messages you're notified about in specific channels or direct messages, you can configure conversation-specific notifications. If you'd rather not receive notifications about any messages in a particular channel or direct message, you can mute the conversation.

Tip: You can review all of your conversation-specific notification settings from your preferences.

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Notifications in Slack keep you informed of the work you care about, whether you're at your desk or on the move. Use the steps below to customize your desktop, mobile, and email notifications. Tip: If you're having issues with notifications, visit Troubleshoot Slack notifications for help.

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Here is a quick summary about changing notification settings:

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Here is a quick summary about changing notification settings:

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Click e4usa Community of Practice in the top of the sidebar.

Click Preferences.

Notifications are the first preference option.

It is recommended that you change these settings to Direct messages, mentions, and keywords.

If you’re new to Slack as a platform, Slack will send you emails every time someone messages you as a nudge to open the app and interact.

To turn these off, go here: https://e4usa.slack.com/account/notifications and choose the option for never under Email Notifications.