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As you hover your camera over the QR code, make sure the web address is going where you expect it to.

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Don't be embarrassed it can happen to anyone.

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Don't be embarrassed it can happen to anyone.

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Remember to take your time. A lot of scammers try and make you panic and make a mistake. If you're unsure, ask a family member or friend for help.

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Inform them about the scam, provide details like the scammer's information, and ask if there's any chance to recover the lost funds.

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Collect any communication records, screenshots, receipts, or other documents related to the scam.

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Remember if you or someone else is in immediate danger or risk of harm dial 999 now. Otherwise you can report it to Action Fraud.

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You can report fraud or cybercrime to Action Fraud any time of the day or night using our online reporting tool. Reporting online is quick and easy. The tool will guide you through simple questions to identify what has happened and our advisors are available twenty four hours to give you help and advice if you need it.

When reporting online you will be given the option to register, login to an existing account or continue as a guest.
By registering you will be able to:

Save and resume a partially completed report

Track progress of your report

Add information to your report

Call us to discuss your report

Receive an update by email

If you continue as a guest you will only be able to receive updates by email or post.

You can also report to us by calling 0300 123 2040 Monday to Friday 8am - 8pm. If you are calling from abroad please call +44 300 123 2040.
Reporting fraud to other organisations
If your report relates to any of the below, please follow the links to report it to the correct organisation.
Reporting a live cyber attack 24/7
If you are a business, charity or other organisation which is currently suffering a live cyber attack (in progress), please call 0300 123 2040 immediately. This service is available 24 hours a day, 7 days a week. Please note, if you are member of the public you must call to report through our core opening hours.
What we do with your data after you report
We are aware of how important it is to you that we keep your data safe, so when you make a report we have standard protocols for handling and sharing your data.
Reporting a cybersecurity incident
When you suffer a cyber-attack, or a related cybersecurity incident and you are a business, you might need to report it to the Information Commissioner's office (ICO). Under the new General Data Protection Regulation (GDPR) rules, from the 25th May 2018 it is mandatory that you also report data breaches to the ICO within 72 hours.

For information on how and when to report a cybersecurity incident to the ICO
Textphone
If you are deaf or hard of hearing you can contact us on textphone 0300 123 2050.

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Reporting fraud and cyber crime | Action Fraud

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You can report fraud or cybercrime to Action Fraud any time of the day or night using our online reporting tool. Reporting online is quick and easy. The tool will guide you through simple questions to identify what has happened and our advisors are available twenty four hours to give you help and advice if you need it.

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1. Be suspicious of all ‘too good to be true’ offers and deals. There are no guaranteed get-rich-quick schemes.

2. Don’t agree to offers or deals immediately. Insist on time to get independent or legal advice before making a decision.

3. Don’t hand over money or sign anything until you’ve checked someone’s credentials and their company’s.

4. Never send money to anyone you don’t know or trust, whether in the UK or abroad, or use methods of payment you’re not comfortable with.

5. Never give banking or personal details to anyone you don’t know or trust. This information is valuable so make sure you protect it.

6. Always log on to a website directly rather than clicking on links in an email.

7. Don’t just rely on glowing testimonials. Find solid, independent evidence of a company’s success.

8. Always get independent or legal advice if an offer involves money, time or commitment.

9. If you spot a scam or have been scammed, report it and get help.

10. Don’t be embarrassed about reporting a scam. Because the scammers are cunning and clever there’s no shame in being deceived. By reporting it, you'll make it more difficult for them to deceive others.

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Make sure the website you're on is secure before providing any information. Look out for the padlock or HTTPS.

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Imposter Scams:

Scammers pose as trusted individuals or organizations to trick you into giving them money or personal information.

Investment Scams:

Fake investment opportunities promising high returns are a common scam.

Romance Scams:

Scammers use dating or friendship to manipulate victims into giving them money.

Online Shopping Fraud:

Scammers may set up fake e-commerce stores or use fake ads on social media.

Phishing:

Emails or text messages that attempt to steal your personal information by pretending to be legitimate companies.

Advance Fee Fraud:

Scammers ask you to pay a fee upfront for something you'll receive later, but you never get the item or service.

Social Media Scams:

Scammers use social media platforms to target individuals with fake job offers, fake friendships, or investment scams.

Text Message Scams:

Scammers use text messages to ask for money, personal information, or to click on fake links. Example below.

This morning, my husband received a scam text pretending to be from the DWP. It invited him to apply for the winter fuel allowance and said "it is important that you apply no later than 10th June", trying to put pressure on people to click the link to apply.

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If you receive a text you believe to be a scam. Forward it to 7726.

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Call your bank safely if you think you're being scammed

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Call your bank safely if you think you're being scammed

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This clip from Martin Lewis, the Money Saving Expert, explains how if you think you have been scammed there's an easy way to call your bank direct and safely

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Martin Lewis: How to call your bank by dialling just three numbers…