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The exploration stage is a time to collect information about the strengths, interests, and needs of  your program. During this stage, your program will also bring together the team that will guide and carry out implementation. We have some steps here to consider as you reflect on the coaching approach for family services professionals to get started.​

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Assess needs (review professional development plans, focus groups and informal/formal communications from staff).​

Assemble team for implementation and preparation.  ​

Create a plan. ​

Prepare for data collection (collect, aggregate and analyze data). ​

Assess current community partnerships for supports.​

Determine readiness, fit and feasibility of the coaching approach for FSP’s (who, what, when, where and how).​

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The installation stage is an opportunity to identify and gather the resources necessary to deliver the coaching approach for family services professionals successfully. This stage also helps ensure that the systems and resources are in place to support successful implementation. Here are some strategies to consider.​

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Discuss implementation of coaching approach with team members. ​

Develop a communication plan. ​

Identify FSP’s for coaching. ​

Develop a plan for the Community of Practice. ​

Develop a support system for follow-up and delivery of relationship-based practices.​

Set up or modify data systems to support document logs and progress.​

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The initial implementation stage is a time to deliver the coaching approach for family services professionals. Programs may test the delivery of the coaching approach for family services professionals and make any enhancements before launching it as part of regular program operations. In this stage, programs identify and test such critical elements as key processes, supports, and data collection and use. Here are a few examples to consider:​

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Adjust FSP’s workload as needed. ​

Review and adjust implementation team membership, as needed. ​

Identify critical elements for implementation (technology, travel, etc.).​

Complete a trial run of coaching approach components with identified FSP’s. ​

Use the feedback from participants to improve delivery. ​

Launch the approach as part of regular program professional development for FSP’s. ​

Collect data for internal monitoring and assessment. ​

Continue to make improvements.​

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In the full implementation stage, the delivery of the coaching approach for family service professionals is institutionalized. The approach is integrated as part of regular practice. Supports and processes are in place and it is time to consider continuous quality learning and improvements  to reach more family services professionals. Consider the following;​

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Update the work plan.​

Support FSP’s and the implementation team.​

Maintain and adapt systems for operations and support.​

Use all available data to guide ongoing continuous improvement efforts.​

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