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Coming from a country where I grew up in communism, and as a child experienced discrimination and disempowerment it is really nice to see so much work put in for EDI in the UK

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For staff to stop saying ‘scarf on your head’ and instead calling it ‘HIJAAB’ to respect religious beliefs

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Encouraging language during learning opportunities

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Respecting patient’s and staff’s religions. Things such as prayer times or when breastfeeding closing the curtains or if mother wears a veil to

Close the curtain and let them have some space to take it off.

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I am a foreigner, and I was often asked, "Where are you from?" due to my accent. Many times the answer is "Ah" or "Where is that?" in a way that feels disempowering, discriminatory.

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The use of translators and language tools to empower others, advocating their own care better due to communication understanding

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As an NQN being told the just ‘figure it out’ when you do not know something or don’t feel Competent in something.

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“ you did a great job “ to empower people . “You should know this by now “ disempowers you as everyone learns at their own pace and being compared to someone who learnt it sooner demotivates me.

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'You should know this'

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Making a effort in including someone in the conversation

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Empower - “thank you for your help “

“ you have done so well”

“Thank you for coming to help us”

Disempower -

“The student”

“The nurse from ward….”

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Influencing staff/ patients religious requirements

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getting talked over or looking for a senior nurse

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Being called The student all the time after working with nurses for months

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Using your competency against you

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Empower

“You do really well with this patient”- recognition from the nurse in charge that you are doing something correct.

Disempower

“Why is this not done?”- Can impact how you’re already being overwhelmed with other things that also need doing for other patients too.

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Set targets with NQN so they can achieve their goals. More one to one with mentor.

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Language can be used to empower people when praised, especially by a team

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“Why did you choose ODP and not nurse”

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Your degree was created to help nurses and isn’t worth much

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IR2s can be used to empower people - when they are recognised for their good work

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Praising people for there work/efforts

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People can often say something but not realise their tone can make them sound not as they intended

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Sometimes not taking enough time explaining to patients/parents if there is a language barrier

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‘ the student’ or the ‘NQN’

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speaking in a diminishing way to make others feel little

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Educators can be used to empower NQNs

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Talking about someone behind their back in your own language and them no knowing what you’ve said as you may have said something bad/good

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When students are made to feel stupid by some of the language senior nurses use

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You/ your people

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Test

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Stripping someone away from their identity instead of their actual name

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showing appreciation to colleagues so they feel valued and part of the team

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Speaking to children so they understand

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Student feedback

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Speaking slower when someone doesn’t speak English - find a way to translate instead

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We make sure that the patient feels comfortable and confident by the way we speak to them especially in theatres it’s a very challenging thing to watch your child be put to sleep. Similarly talk to all patients according to their age. Talking to a 15 year old patient is different to a 2 year old

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Using interpreters to allow patients and families to feel heard and represented. Knowing they have options and are able to process information correctly and make informed decisions

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Being referred to as ‘the student’

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Explaining it in a different manner and relating it to how they would be able to recognise it

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Using translators either virtual or staff members to ensure that family members and patients are being understood and listened too and they can understand us.

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“People like her”

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Including people in conversations/ planning care of patients