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1. Adrian Aji Dharma

2. Rachel Cecillia

3. Zacky Avesina

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https://youtu.be/n5r9X2zO2V8?si=MzFjhkaiPaIukH_q

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What Can I Do For You? - At the BANK | Real English Conversation

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At a Bank | Learn How to Speak English at the Bank - Let's Learn English -About At The Bank Dialogue

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English conversation at the bank - speaking to the bank teller

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English Conversation at the Bank | Improve your Spoken English | Speaking Practice

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At the Bank | Speaking English Fluently | Common Daily Expressions

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1. Bank card

2. Bank account

3. Card service

4. Pay

5. Incentive "Our bank has a lot of incentive for bank holder who uses a credit card"

6. Identity card

7. Cash

8. Collateral (a promise or guarantee you give to the bank when you borrow money)

9. Passbook (physical or electronic booklet provided by a bank to an account holder to record and track transactions on their account)

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Bank Account

Checking Account

Deposit

Withdraw

Savings

Money

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a. Listening and speaking: the bank teller and client responds to each others questions (having a conversation according what the client's needs)

b. Writing: The bank teller need some information to find the client's account in their system, when the client's want to withdraw his money.

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a. Greet the client: "Hello, Sir. What can i do for you?"

b. How to open a bank card: "Next, you also open a new debit card. It allows you to borrow our money to proceed with your payment"

c. Withdraw money in the bank: "You have $5000 in the bank now. How much money do you want to withdraw?"

"Now i want to proceed with your withdrawal procedure for you now"

d. Recover/reset bank account password: "We will provide you a new password. You can change it anytime you want through banking app in your phone."

e. Borrow money from the bank: "How much money do you want to borrow?"

f. How to deposit money from the bank: "You can open a passbook and deposit your money in our bank. The current interest rate in our bank is 12% per year"

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Listening and speaking: The bank teller and client responds to each other questions. Having a conversation according to the clients needs.

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a. Open a bank account: "What kind of account would you like to open?"

b. Withdraw money: "How much are you withdrawing?"

c. Use the ATM: "Put your card into the machine", "You need to type in your PIN"

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Teller, Balance, Bank Charge, Check, Credit, Current Account, Debit, Deposit Account, Savings, Interest, Overdraft, Deposit Slip, Statement, Withdraw

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1. Greetings:

"Hello, Sir", "Good morning, Sir"

2. Offering help/assistance:

"Yes, please. What can i help you with?"

"What can i do for you?"

"If you have any problem, please call 3215432 to receive our help"

3. Asking for a help:

"I want to open a bank card. Could you help me, please?"

"Could you take my password back? I have not logged to my bank account on my phone since yesterday"

4. Expressing gratitude:

"So, thank you for using our service. Hope you have a good day"

"Thankyou for using our service."

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Modal verb: "What can i help you?", "Could you help me please?"

Adverbial Phrase: "I want to open a bank card. Could you help me, please?"

Verb phrase: "Thank you"

Prepositional phrase: "Thankyou for using our service."

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a. Offering help: "What can i do for you?"

b. Suggestion: "Would you also like to open a checking account?"

c. Instruction for the client: "To open this accounts, you need to deposit a minimum of $100"

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Speaking:

Bank teller communicate to clients through Speaking

Listening:

Bank teller receive a request from the clients through listening

Reading and writing:

Bank teller need to read and write the bank related material that important for any kind of bank activity

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Offering help and services:

"How can I help you today?"

Request bank requirement:

"Do you have your credit or debit card and a Photo ID?"

Instructing clients:

"Just put them amount and your bank account number."

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Modal verb: "What can i do for you?"

Interrogative sentence: "What kind of account would you like to open?" "Which account would you like to take this money from?"

Infinitive phrase: "To open this accounts, you need to deposit a minimum of $100"

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a. Deposit a check: "I need to deposit a check for $300", "Do you want to deposit a check in your checking or saving account?"

b. Withdraw some money: "Okay. Also, i have to withdraw some money from my checking account. Can i get $200 please?"

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Speaking

Both speakers engage in various transactions, inquiries, and discussions related to banking services.

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Modal verbs: "Can i get $200 please?"

Interrogative Sentence: "Do you have credit or debit card and a photo ID?", "Do you want to deposit a check in your checking or saving account?"

Conjunction: "Do you have credit or debit card and a photo ID?"

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Asking for Information

Inquiring about documents required to open a bank account or apply for a loan.

Giving Instructions/Directions

Providing details about necessary documents and processes for banking services.

Expressing Good Wishes/Thanks

Wishing good luck, expressing gratitude, and saying goodbye.

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Inquiring

"What documents do I need to provide?"

"And what is the deadline to have a bank card?"

Expressing Good Wishes

"Good luck,"

"Thank you,"

"Goodbye."

Offering Help/Assistance

"Please wait, I'll let him know."

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Modal Verbs

"I would like,"

"Can you advise me?"

Question Formation

"What documents do I need to provide?"

"And after how many days can I get an answer?"

Future Tense

"Your new card will be mailed to you."

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Account, Bank, Card, Loan application, Consumer loan, Credit card, Tax notice, Processing, Address, National, Identity, Passport, Photocopy, and Slips.

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Speaking

Conversations are centered around various banking transactions, inquiries, and requests.

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Offering Assistance/Help

Assisting customers with account-related tasks.

Making Transactions

Opening accounts, depositing, withdrawing money, making transfers, canceling accounts/checks, using an ATM, and currency exchange.

Asking for Information

Inquiring about account types, minimum deposits, check order process, and exchange rates.

Clarifying and Confirming

Checking for accuracy regarding account balances and check amounts.

Teaching/Instruction

Guiding on how to use an ATM and complete banking procedures.

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Asking for Assistance/Help

"What can I help you with?" "What can I do for you?"

"Can I help you with something?"

Expressing Gratitude

"Thank you so much,"

"Thanks for everything."

Seeking Clarification

"What's wrong with the check?"

"What's stopping you?"

Offering Instructions

"Slide your card into the machine."

"Type your pin in."

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Modal Verbs

"Would you like,"

"Can I do,"

"Could you sign,"

"Would you like any cashback?"

Future Tense:

"You will receive your checks in the mail in about a week."

Question Formation

"What account would you like to transfer the money from?"

"What's the RMB exchange rate to the US dollar today?"

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Bank, Account, Checking, Savings, Deposit, Withdrawal, Transfer, Cancel, Check, ATM, Minimum, Exchange, Rate, Cash, Currency, Cashback.