# data[].attributes.body
Use the Vle, 0365 and using Microsoft applications

# data[].attributes.headline
Email and phone communication with Jisc members

# data[].attributes.subject
Email and phone communication with Jisc members

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Supporting with VLE
Supporting with Office 365
Researching how to use systems

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Develop online resources

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Little or no support with email (this is a required skill). Tech support is available, on request.

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Little or no support with email (this is a required skill). Tech support is available, on request.

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Colleagues, online and manager

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Updating office 365 developing sharepoint sites, monitor engagement on the VLE

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Online tutorials - YouTube
Input from colleagues

# data[].attributes.body
Provide more time for training opportunities

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Input from colleague, online resources (int&ext sites)

# data[].attributes.body
Systems of monitoring = Assessments progression

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Support with organisational platforms, such as Sharepoint, CRM etc.

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Support with organisational platforms, such as Sharepoint, CRM etc.

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Pro monitor,
Office 365 Apps
VLE/Moodle

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Better assessment of training and support needs

# data[].attributes.subject
Better assessment of training and support needs

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Interactive resources

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Simplicity and easier use of pro moniter