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How to Make Stress Your Friend | Kelly McGonigal | TED

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Read this article carefully and reflect on it. write a summary in the class!

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Top 10 ways to manage conflict in a business

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When conflict arises in the workplace - as it inevitably does - many smaller organizations and family enterprises are not prepared to handle it. It takes some careful crafting of policies, as well as genuine self-reflection, to get the team back on track. These tips will get you started.

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This is the second video clip on conflict management style.

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this is the copy of the first video clip on conflict at workplace. For your record only

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The biggest type of conflict in the workplace is personality clashes. In this video we'll cover one important tip to ensure you minimize the impact of personality clashes. We'll also look at the other four main types of conflict in the workplace.

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Here's an interesting Ted talk on "Beauty of Conflicts" . Please watch this carefully and share your feeling with others. Leave your comments here. Posted on (Jan 21, 2018)

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The beauty of conflict | Clair Canfield | TEDxUSU

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Folks.. i want you to read the article very carefully and take the exercise at the end of the article. Identify your own leadership style.

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Blake and Mouton defined five leadership styles based on these, as illustrated in the diagram below.

Figure 1 - The Blake Mouton Grid

The Leadership Grid® figure from "Leadership Dilemmas - Grid Solutions," by Robert R. Blake and Anne Adams McCanse (formerly the Managerial Grid by Robert R. Blake and Jane S. Mouton). Houston: Gulf Publishing Company, Copyright 1991 by Grid International, Inc.

Let's take a look at the five leadership styles in detail.

1. Impoverished Management - Low Results/Low People

The Impoverished or "indifferent" manager is mostly ineffective. With a low regard for creating systems that get the job done, and with little interest in creating a satisfying or motivating team environment, this manager's results are inevitably disorganization, dissatisfaction and disharmony.

2. Produce-or-Perish Management - High Results/Low People

Also known as "authoritarian" or "authority-compliance" managers, people in this category believe that their team members are simply a means to an end. The team's needs are always secondary to its productivity.

This type of manager is autocratic, has strict work rules, policies and procedures, and can view punishment as an effective way of motivating team members. This approach can drive impressive production results at first, but low team morale and motivation will ultimately affect people's performance, and this type of leader will struggle to retain high performers.

They probably adhere to the Theory X approach to motivation, which assumes that employees are naturally unmotivated and dislike working. A manager who believes people are self-motivated and happy to work is said to follow Theory Y. You can learn more about these theories in our article, Theory X and Theory Y.

3. Middle-of-the-Road Management - Medium Results/Medium People

A Middle-of-the-Road or "status quo" manager tries to balance results and people, but this strategy is not as effective as it may sound. Through continual compromise, they fail to inspire high performance and also fail to meet people's needs fully. The result is that their team will likely deliver only mediocre performance.

4. Country Club Management - High People/Low Results

The Country Club or "accommodating" style of manager is most concerned about their team members' needs and feelings. They assume that, as long as their people are happy and secure, they'll work hard.

What tends to be the result is a work environment that is very relaxed and fun, but where productivity suffers because there is a lack of direction and control.

5. Team Management - High Production/High People

According to the Blake Mouton model, Team Management is the most effective leadership style. It reflects a leader who is passionate about their work and who does the best they can for the people they work with.

Team or "sound" managers commit to their organization's goals and mission, motivate the people who report to them, and work hard to get people to stretch themselves to deliver great results. But, at the same time, they're inspiring figures who look after their teams. Someone led by a Team manager feels respected and empowered, and is committed to achieving her goals.

Team managers prioritize both the organization's production needs and their people's needs. They do this by making sure that their team members understand the organization's purpose, and by involving them in determining production needs.

When people are committed to, and have a stake in, the organization's success, their needs and production needs coincide. This creates an environment based on trust and respect, which leads to high satisfaction, motivation and excellent results. Team managers likely adopt the Theory Y approach to motivation, as we mentioned above.

Applying the Blake Mouton Grid

It is important to understand your management or leadership style, so that you can then identify ways of reaching the target position of Team manager.

Step One: Identify Your Managerial Style

List five or six recent situations where you were the leader.

For each situation, place yourself on the grid according to where you believe you fit.

Use our self-assessment leadership quiz to help you spot your traits.

Step Two: Identify Areas Where You Can Improve and Develop Your Leadership Skills

Look at your current approach. Are you settling for "Middle-of-the-Road" because it's easier than reaching for more? Think about whether your style suits the situation you are in.

If you feel that you are too task-oriented, then you can try to involve your team members in creative problem solving, improve how you communicate with them, or work on your mentoring skills. Or, if you tend to focus too much on people, it may mean becoming clearer about scheduling and monitoring project progress, or improving your decision making.

Continually monitor your performance and watch for situations where you slip back into bad old habits.

Step Three: Put the Grid in Context

The Team Management style is often the most effective approach, but there are situations that call for more attention to one area than the other. For example, if your company is in the middle of a merger or some other significant change, then it can be acceptable to place a higher emphasis on people than on production, to guide them and reassure them through a potentially difficult time. Likewise, when faced with an emergency, an economic hardship, or a physical risk, concerns about people may be put to one side, for the short term at least, to achieve good results and efficiency.

What Are the Disadvantages of the Blake Mouton Grid?

Theories of leadership have moved on a certain amount since Blake and Mouton proposed their model half a century ago. In particular, the context in which leadership occurs is seen as an important driver of leadership style. And in many situations, the Team Manager as an ideal has shifted towards the "Transformational Leader."

So use the Managerial Grid as a helpful model for identifying your basic leadership style, but don't treat it as an "eternal truth."

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The Blake Mouton Grid - Leading People and Producing Results

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Blake and Mouton defined five leadership styles based on these, as illustrated in the diagram below. Figure 1 - The Blake Mouton Grid The Leadership Grid® figure from "Leadership Dilemmas - Grid Solutions," by Robert R. Blake and Anne Adams McCanse (formerly the Managerial Grid by Robert R. Blake and Jane S.

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Group behavior What is a group Two or more individuals who interact with each other, share collective norms and goals and have a common identity.

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use it in your evaluation