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3. Give three examples of how you can ask for something/assistance/make a booking/reservation/ when you make a telephone call.

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5. Give three examples of how you can take messages when receiving a telephone call.

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MUHAMMAD AWWALI HUSOEIN BIN MOHD. HADI
A04SPE16F602

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AO4SPE16F604

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FATIN LIYANA BINTI SAZMI
A04STM16F023

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Megat Amir Hakim Bin Megat Fakharur-Ruzi.

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Megat Amir Hakim Bin Megat Fakharur-Ruzi.

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muhammad awwali husoein b. mohd. hadi

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muhammad awwali husoein b. mohd. hadi

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2. Give three examples of how you can ask to speak to someone  when you make a telephone call.

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NUR SOLEHA BT ISKANDAR MUZAFAR KHAN

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Karnan a/l nallathamby

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A04SPE16F607

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SITI NURNADIAHANIM BINTI ABDULLIYAZIT

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4. Give three examples of how you can ask a caller to hold the line.

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1. Give three examples of how you can introduce yourself and your company when you make a telephone call.

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Subash kavnder a/l Jameson
A04SPE16F601