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The managers let me explore all over the levels and make sure sure I can remember the type of size room there such as in Family Studio, Apartment, Single room and many more and I have to greet any visitores or foreignour there. On my last day, my manager give me an opportunity to make myself confident in every situation. We take some photos together.

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The next day, I have to make sure the customers' satisfaction about accomodation and facilities here. I have to settle up the housekeeping chores, sending used stuffs to dobby, and welcoming the visitors pleasre

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On the eighth day, i have to fetch customers from airport, and send them to Rayyan Guest House. I have to show all the nice place such as Nasi Ulam Cikgu, the most popular restaurant and have an effective cost where all people afford to try them.

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Helping the cleaners to make housekeeping. Wash and send all the stuff that has been used by the customers to nearby dobby in Kota Bhar. Sending the used stuff such as bed sheet, comforter, towels to the doby to make sure the cleanliness is guarantee

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Oh the sixth day, the manager asks me to show how to make a room booking and explains to customer. Next, we have to make sure the customers satisfied with our services.

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I manage to check the rooms after the customers check out. I do housekeeping chores like sweeping the floor, folding the comforter, arrange the right position of coffee table, chairs, airconditional and television remote controls.

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The next day, I manage to serve the customers by greet them in front of the frontdesk. Then, i have to make sure the rooms are always clean and ready for them to overnight.

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On the third day, the head of housekeeping department, Ms Atie shows how to clean the room after the customer check out. I manage to do housekeeping chores such as sweeping the floor, folding the comforter and arrange the right position of coffee table, wooden chair, flowerpot, and remote control same as like in the photo below.

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On the second day, i have to ensure that the total numbers of the rooms by the name of Rayyan Guest House. Then, I have to make sure the passway of the room is clean and safe to enter.

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Arrived at Rayyan Guest House and the owner of the guest house, Ms Syafiqah give some important background details and explain about the guest house. Rayyan Guest House is located in the middle of town in Kota Bharu. On the first day, the owner explains how to book a room through online reservation and walk in booking. For online reservation, the customers just only need to search on "booking.com", "trivago" and "agoda" and that will be easier to reserve your rooms.