# data[].attributes.body
White: Records of finances?
consequences of absences
red: Nervous, concerned, overwhelmed, confused
black: I am not sure how this is going to work out with only 7 of us.
We are not HIPAA compliant, are we within the regulations we need to be for what we are doing?
Am I qualified at this point to help someone else
How can a group of people have run this clinic for a year but have very little to tell us.
yellow: The homeless population in Riverside is getting help they usually would not
Green:
Blue:

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WHITE: Why is clinic  so unorganized? Why is there always 40-60% of "second" years missing since day one? Why did I  not  know  about RFC before attending UofR?
RED:  incompetence, frustration, annoyance,  empathy,  gratitude, stress, incapable, Pride, not able to meet expectations
BLACK: Are we being ethical? are we doing more than  good? are we even competent to counsel? Is everything legal? We are the least helpful at RFC.
YELLOW: We  are helping those in need. We are advocates. Our cohort is passionate. Our cohort has done so much for RFC and we haven't even completely took over yet. This is all  volunteer, it brings a sense of pride. Helping our  community. We are role models. We are getting hands on training.
GREEN: Our cohort has a bunch of new ideas. We actually do what we say we will do. Our cohort has a ton  of connections and use them to RFC's benefit. Our counseling will definitely grow and we will create an awesome and genuine learning environment for the first years coming in. We are badass and will make RFC badass. yes.
BLUE: My green hat should be more specific to ideas.

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White: WHERE ARE THE FINANCIALS!?!?!? info on grants, info on patient numbers, info on most busy nights, who attends clinic? Who misses most often? What are the average # of students at clinic? How can time be best utilized with the rest of the associates there? Build better relationships?
Red: Frustration, anger, resentment, disgust, distrust, incandescent with unearthly rage, distrust, unsure whether disorganized or malicious??? AHHHHHHHH FIRE DEATH RAGE Taken advantage of, HAIR ON FIRE ANGER. Like I have to deal with everything, and be responsible for things others don't want to do.
Black: Information won't be given, won't be allocated, won't get grants if they're not, because no way am I being responsible for that. Malpractice, our lack of organization could lead to a client being hurt.
Yellow: people think we can do this, building good rapport with the other programs, careful consideration and talking might help solve a few of these problems.
Green:We could have a smooth intake/psych process. Our clients will keep coming back, and get well. If we get our financials together, we could take on a grant, and use it judiciously and ETHICALLY and help the community we are a part of.
Blue: Financials first. Anything else has to wait, including applying for grants, getting supplies, and/or anything else. During process, refining our consent form English/Spanish
After financials, we can see if we can get a stipend budget from SOE, start printing new forms, inputting data in the correct way to facilitate tracking. Can ask at next months meeting how their paperwork is done in medical, see if I can get a sneak peek or a tutorial so we have something to go on. After financials/forms/budgets are dealt with THEN we can talk about grants, fundraising, expanding community outreach, etc.

# data[].attributes.body
White: Is it ethical to see multiple clients in the same room? Who is actually in charge of clinic and its structure?
1) Structure is inadequate
2) Financial/other records are missing or nonexistent
3) There do not appear to be consequences for students who miss clinics, which is a large percentage.
4) We are not HIPPA compliant (and likely cannot afford to be).
Red: Annoyed because rules regarding attendance (for students) are not enforced. Anxiety because we have had little practice counseling clients before going in (is this ethical?). Annoyed because we weren't informed about clinic/its attendance requirements until the first week of class.
Black: Have we been properly trained to see clients? This past clinic, we did not have enough supervisors and did not have time to discuss our cases and receive feedback.
Yellow: We are serving a population who desperately needs our help. We are potentially helping save peoples' lives. We get hands-on, practical experience prior to our practicum.
Green: I could hand out RFC fliers at the soup kitchen I volunteer at-- we could be serving even more clients who need our help. It would be cool to be able to "schedule" our clients for a specific time slot so we are less disorganized.
Blue: 1) Are we/can we be HIPPA compliant? (No)-- therefore, how can we be as close to HIPPA compliant as possible?

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White:Where is the financial information? why hasn't there been over sight? Why are there no repercussions for lack of involvement?
Red: lack of accountability is annoying, responsibility is also lacking and it is angering.
Black: Do we have adequate resources to fulfill our obligation to our clients?
Yellow: We usually can accomplish much more than we realize with much less.
Green: I would like to see accountability both in financial and rules. Students and faculty should be held to the standards set. Also, creating profitable areas for growth.
Blue: I dunno..manage my thinking by thinking about what I am thinking cuz thinking is glorious. I guess.

# data[].attributes.body
White: The structure is inadequate, there is no record of financial information. The second year cohort does not care as much as the first year. 50% of the second years attend. Why are the second years allowed to miss and there are no repercussions.
Red: Annoyed with the structure of the clinic and how there are no repercussions with attendance. Overwhelmed with the amount of responsibility the seven of us have to take on.
Black:
Yellow: our cohort is strong. We have overcome a handful of obstacles together. I know we can work together to make it work. We just have to put a lot more effort into it than the previous, larger, cohorts.
Green: We could do more outreach in the communities that we live in. Jessica did an amazing job by outreaching about RFC at her meeting yesterday. We need to make it more accessible to the public for them to obtain information about RFC. I feel that we need more support from teachers...when a supervisor misses a clinic date, it does go noticed. Fundraising! I think that is huge. That is something that needs to be embedded into this program. Not the fundraising I did and someone takes it *cough cough*
blue: Well we need to start with the financial aspect of RFC. We are lacking serious funds, and we need to obtain those funds to keep our program running smoothly. **I agree with RUDI** Yeah, also why are we not HIPPA compliant?? That makes no sense? WHY WHY WHY

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Game on (The artist formally known as Kadi)

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Game on (The artist formally known as Kadi)

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White: Is the clinic HIPPA compliant? Are there documented records of previous financials as well as a list of costs associated with our branch of the clinic? I can answer that...no.
Red: Exhaustion, annoyance (sp?), anger.
Black: We will be sued, we will be held responsible for the misuse of funds, our supervisors will lose their licenses, we will be barred from getting our own, we will be kicked out by the other disciplines.
Yellow: We are helping people who otherwise may not seek help, we are opening the eyes of our colleagues from other disciplines, we are gaining a lot of hands-on knowledge that we otherwise wouldn't.
Green: We could build a yearly fundraiser simply for counseling services at the clinic, we can engage counseling students from other schools to work with us, we can go and speak to people in the community like Jessica did in an effort to recruit more clients. We can also take measures to become HIPPA compliant so that our work will be bulletproof in that respect.
Blue: No idea. I think the first place to go is to obtain the financial records and take measures to ensure HIPPA compliance to the extent we can in this situation.

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Use six hats thinking to evaluate the Riverside Free Clinic operations