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Lerry and his friends arrive at Food Club only to find it packed with people. They reluctantly head over to poolside, the inferior food center where there are more vacant spaces

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Lerry
wants to be able to order food without queuing as he does not want to waste time queuing for food

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As Lerry and his friends, Larcus and Mhoebe, sit around the table, they realise that it is dirty and the cleaners are occupied

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Persona wants to be able to find a seat with ease in the canteen else it would eat into his break time

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Persona needs a way to know if the food courts have seats and tables because he often has to move to another food court as it's too crowded.

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Name: Lerry Jew
Age: 22
Occupation: Student (ye
Education: FI
Likes: Food, Gaming.
Dislikes: Waiting, Exercising, Classes.
Goals: To pass and complete Diploma

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App features
Student can check for least concentrated canteen to head to
They can order and pay for the food in advance, to be collected when they arrive
App lets students know which tables are empty
Students can signal for cleaners to clean their tables at the push of a button in the app
App gives incentives to students who finish their meals quickly and leave the table

Revamped App features:
Students can check the occupancy of canteens (colour next to canteen name in app)
Students scan the table to verify that the table is occupied
They can order and pay for their food by clicking on the order button
As they're leaving, students will signal(through the app or manually) for the cleaners to clean their tables. The cleaner will then scan the table QR code to confirm that they have left
If a table is unoccupied (QR code was not scanned) it will say in the app will return results that the table is unoccupied

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App that gives incentives to people who finish eating within a quick time period
Scan once at store, and then again on the QR code on the table

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App that records who sat at the table and if they did not clean their tables, they will be warned and debarred. This will ensure students keep their own area clean

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Make an app with a button that signals cleaners to help clean the table  and another button to signal they're leaving (maybe table number easier no need gps)

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App that points students to empty tables

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App that signals for workers in NP to set up additional tables and chairs when food center is almost packed with people

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App that manages seating positions of students, allowing for organized and fluid student body movements that make lunches more efficient

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App that informs people of the queues in the food courts

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App that allows students to order & pay for food in advance

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App that reserves tables and chairs before the crowd arrives (reservation and table occupancy is for a limited time only)

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App that informs people about the congestion of each area in the school is.

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What is your opinion towards the security in NP 

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What is your opinion towards the security in NP 

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ANSWERS
People leave their belongings without supervision at certain places (especially at food centers).
It is good but that will be troublesome as we need our pass to access everywhere or sometimes only lecturers are allowed to access but when the lecturers are late, hallway or corridor will be jammed
Some places pose safety

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During their break, Students in Ngee Ann Polytechinic find it troublesome to find seats during peak periods. This will affect their already limited break time and are then forced to eat faster or have a shorter break

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Question 10: Do you have any negative experience in booking facilities

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Question 10: Do you have any negative experience in booking facilities

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ANSWERS
There are cases where double booking may happen and we aren't able to use the facilities.

Booking of other facilities other than study rooms are difficult as some facilities can only be booked when connected to school WIFI e.g. jamming room

Some students just make use of facilities without booking and when others have booked it, they will produce a "faked" notice to get pass it.

There's a need to chase students out majority of the time during our booked session.

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Question 7: Do you think is convenient to travel around NP? Why?

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Question 7: Do you think is convenient to travel around NP? Why?

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ANSWERS
No. Ngee Ann is similar to a hill, there's a lot of slopes and stairs.
Very less lifts located at blocks.
During rainy days, the sheltered routes are long and inconvenient
Despite being in the school for quite some time, I still don't know my way around the place.

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Question 6: What are things in other polytechnics that you wished NP has?

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Question 6: What are things in other polytechnics that you wished NP has?

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ANSWERS
More options or food.
SP got MacDonald and is cheaper

The lack of recreational facilities.

Having shuttle bus so that we can travel around NP easier and faster

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Question 4: What digital function would you implement to improve your experience in school

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Question 4: What digital function would you implement to improve your experience in school

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ANSWERS
Messy remote learning (time resolving technology related issues)

NP can have improve their application to have a similar functions and accessibility to the website itself (who answered this pls be more specific)

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Question 3: Are the facilities in NP used effectively? 

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Question 3: Are the facilities in NP used effectively? 

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ANSWERS
No. Classrooms are only used when there is lessons. Vacant classrooms can be introduced as study areas for students via booking.

Some students book discussion rooms to relax and play games. This occupies space that could be used for groups of students to discuss projects

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Which aspect of NP has given you an appalling encounter? Briefly describe what happened.

ANSWERS
During raining day, the underground will flood.
Lack of seats during lunch period, long queue.

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Question 8: Opinions on NP's studying environment

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Question 8: Opinions on NP's studying environment

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ANSWERS
Some study places are out in the open, it can get very warm.
There are people who gather around study areas for other activities that may become a disturbance that interferes with learning.

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Question 2: Describe unpleasant experiences in NP food centers.

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Question 2: Describe unpleasant experiences in NP food centers.

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ANSWERS
Long queues (waiting times)
Not enough seats
Lunch period is always around 1 pm (peak period)
Some food is unhealthy ( a lot of sauces), Limiting food choices
Traveling time from one food center to another is long

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Question 1: Describe unpleasant experiences in NP classrooms.

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Question 1: Describe unpleasant experiences in NP classrooms.

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ANSWERS
Not all classrooms have enough plugs and some are not working. Moreover the air conditioner and doors can be faulty sometimes
Some of the facilities are old and can be faulty.
Unable to access the classrooms without the teacher's pass.