# data[].attributes.body
https://www.youtube.com/watch?v=5OLPGHQ9k3A
Pangsajaya Holidays Sdn. Bhd. Travel Agent

# data[].attributes.body
Today i'm working on morning shift like usual i just open the office, swept and clean the floor , served the guest who come to know about the tour package that we have and also answer the phone call. Today also my last day ofinternship programmed.

# data[].attributes.body
Hi today i'm worked on morning shift, like usual just continued my daily routine of working in front office, served walk in customer, answer the phone call and waiting the task from my supervisor.

# data[].attributes.body
Today in the morning our supervisor send us going to Mangrove river safari tour. After we came back, Mora and I still working at evening shift. Like usual we cntinued our daily job routine, serve the customer , explained the tour packages.

# data[].attributes.body
OFFDAY

# data[].attributes.body
Today, i goes to worked early around 2:30PM because I need to follow the staff to take a van at the airport

# data[].attributes.body
Today i'm working on evening shift, like usual just continued my daily routine

# data[].attributes.body
Prepared the form of car rental for guest and also prepare the deposit and balance receipt. After that Kak Ila and i goes to the aiport and then wait for guest at the arrival.

# data[].attributes.body
Today i'm working on morning shift like usual i just open the office, swept and clean the floor , served the guest who come to know about the tour package that we have and also answer the phone call.

# data[].attributes.body
Today, I'm working on morning shift, i have just came to the office at 8.50 am and then tidy up , swept and clean the floor. So today Im doing the Confirmation and proforma invoice for Langkawi meeting and tour package for TM Tours & Travel Sdn. Bhd and send it by email. Also asked them to make a payment by today.

# data[].attributes.body
Offday..

# data[].attributes.body
Today like usual I'm on duty in the office waiting for walk in guest and answer the phone call.

# data[].attributes.body
Today like usual i came to the worked, my boss Kak Siti asked me to do profiling. She asked me to keep the booking form into the file, which is the form that already finished.

# data[].attributes.body
Today, i came at worked early at 1:00 PM because i need to follow Kak ilaa to go to the airport to take a car from customer. After that Kak Ilaa and i go to washed a car . Like usually we just waiting and served walk in guest and answer the phone call.

# data[].attributes.body
Today i'm working at night shift with another practical student , like usual we just sit and served the customer, just now there are customer who buy Mangrove river safari tour and island hopping tour and also snorkeling. Besides, we also answer the phone call from customer and our boss to make a hotel reservation / booking.. that alls for today.

# data[].attributes.body
Today, Im just sit in front office waiting for walk in customer and serve them. Like usual they just asking about mangrove tour and also snorkeling.

# data[].attributes.body
Today it was a very busy day, at 11:30 am Kak Ilaa and i go to the Jetty to take the car and then at 2:30 PM we are going to the airport to welcoming and send the car to guest.

# data[].attributes.body
Today around 12:45 PM , Kak Ilaa and i goes to Jom Ikan Bakar Restaurant to send a customer for having a lunch there. After that we go back to the offices and continued working.

# data[].attributes.body
Today kak ilaa and i go to the Jetty around 2PM to take a car from the customer .

# data[].attributes.body
Today like usual im came to the worked in the morning. Around 10.30 am kak Ilaa and i go to the Kuah Jetty to send the car for a customer who buy the packages from FB. Below is the form of car rental .After we send the car Kak Ilaa and i go visit the tourism information centre nearby the Jetty.

# data[].attributes.body
Today like usual im working at the morning, around 1:00 PM , Kak Ilaa and i go to the Kuah Jetty to send the car to the customer. Actually the customer buy the package that Pangsajaya Holidays offer in social Media which is facebook and instagram. The package included of free usage of standard car 48 hours and Island hopping and accommodation

# data[].attributes.body
Today, Kak Ilaa and i going to holiday villa at 04:30 PM to do a pick-up for Chikayo a customer who buy the sunset dinner cruise package. We send her and her friend to the Jetty.

# data[].attributes.body
Today Kak Ilaa and i go to the jetty around 09:50 am to take the car from the customer , as usual we give the deposit back if anyhing not happened with the car. After that, im going back to the office and then my boss called , she asked me to do the services voucher and send to a customer. This is because the customer already make a payment for the package

# data[].attributes.body
Today i make room reservation/ booking and call the reservation department Aseania hotel and then also after received the confirmation from the hotel , i make the proforma invoice and send to the customer and give them the date to make a payment/deposit ..

# data[].attributes.body
Today, im go to the worked early at 8:20 am because Kak Ila and i need to send the car for customer at Kuah Jetty..

# data[].attributes.body
Today, im doing profilling for April sale income..

# data[].attributes.body
My task today is to do services voucher for guest who already pay the deposit for holiday packages.

# data[].attributes.body
Today my task is to do the comfirmation & proforma invoice for customer who buy the package through online at Facebook. After that i need to send an email to her

# data[].attributes.body
Today as my daily routined I washed the car after customer returned it .Before that we need to check the car with the customer if there has some scratch. After we checked the car and nothing happened then we give the key deposit back to customer.

# data[].attributes.body
Today my partner is Fujiah Paranti at the office , like usual we are open the office first and swept the floor and answer the phone call and serve the customer from India they wanted to buy Island Hopping tour package then they need a private boat

# data[].attributes.body
Today just coming to the office like usual and washed the car, because tomorrow there are customer want to rent it at 10 o'clock

# data[].attributes.body
Today just like yesterday my task is serve the customer and make the reservation for them and then do a profiling for March and April with Kak Ilah ...

# data[].attributes.body
Today, I'am working at the morning shift like usual just open, tidy up, swept the floor and watering the plant. My task is like usually just serve the customer and answer the phone call..

# data[].attributes.body
Today, just continue myjob routine.

# data[].attributes.body
Hi, today like usual im continue my job routine serve the guest.

# data[].attributes.body
Hi, today like usual im continue my job routine serve the guest and make the hotel reservation for room booking and services voucher.

# data[].attributes.body
Hello , today my task is I need to go to the airport with Mrs Ilah , at 1710 hrs , we are going to take a car from the customers and returned their key deposit for RM 40. After going back from the airport i need to washed the car .. after that I'm also do the reservation/service voucher to the Malibest resort for guest under name of Mrs Asliza ..

# data[].attributes.body
So today Fujiah and I had to washed the car from the customer after they returned the car .

# data[].attributes.body
So today my task is about to arranged the receipt by a month for the year 2016.

# data[].attributes.body
my offdays ,but im working today to cover what im left on 14-16 april ..so today im worked at evening shift with fuji and Mrs Ilah ..we washed the car ..

# data[].attributes.body
Im going back to my hometown bcause i had some emergency case ..

# data[].attributes.body
Today at 0900 hrs Mora and I are going to Aseania Hotel to attended the meeting with MATTA Kedah member the title of the meeting is about E-PORTAL the speaker is Mr. Faisal ..

# data[].attributes.body
Like usual just sit and waiting for the walk in customer and answer the phone call and make the service invoice for Mr Anandthan the customer who buy the package from the matta fair package on 2016..

# data[].attributes.body
Today im still working at morning shift, when im in Pangsajaya Holiday theres nothing much to do, im just sit and waiting for walk in customer and served them, answer their quetions. Make the proforma invoice for the customer and then email to them..

# data[].attributes.body
Offdays

# data[].attributes.body
From the morning im help the Kak Ayu she is the new house keeping in Fuuka Villa we finished about Four room in this day ..

# data[].attributes.body
So today theres a customer from the Fuuka Villa wanted to rented the car .So im offering them to rented the car from the Pangsajaya Holidays. Im going back to the office Pangsajaya holidays to take a form of car rental.

# data[].attributes.body
Like usual just continued my daily routined job. So today i wanted to tell about guest check out, it just a simple thing to do just take a key and return the key deposit for one hundred when there is no problem happened during their stay in Fuuka Villa.

# data[].attributes.body
Like usual me and Zati welcoming for guest check in, and asked them to take a sit , asked them to give a pasport/ic , they make the payment and then we open the comfirmation form , key in the data to the guest list report.. when i dont have any task to do in the office im offer my self to help to do th house keeping with kak Masitah..

# data[].attributes.body
Today as usual continued my daily routines. After that im helping Mrs Masitah to do the house keeping

# data[].attributes.body
Today im working at Fuuka Villa.. like usual just waiting for the guest check in/ check out , before that im with Zati tidy up the office and swept the floor.

# data[].attributes.body
Offday..

# data[].attributes.body
Like usual im just continued my daily routine worked ..today im going to the airport with my boss at 1830 hrs to take the car from the customer

# data[].attributes.body
So today my job is send the car to the Fuuka Villa because there are customer who want to rent the car for one day... and as usual im working at the evening shift ... and then continued the same routine at the office ..

# data[].attributes.body
Today like usual im just sit and waiting for walk in guest.. since the computer has a problem im just waiting for phone call and serve the guest who came to the office ..

# data[].attributes.body
Today i also worked in the evening..but today my boss asked me to follow her to the airport at 9:30 am to take the car from the customer ..

# data[].attributes.body
Today im working in evening shift ..like usual just waiting for guest ...

# data[].attributes.body
Offday

# data[].attributes.body
Today my task is update the facebook page ..

# data[].attributes.body
Like usual im just opened the office and then waiting for the walk in guest, serve them and answer the phone call.. update the page of Pangsajaya Holidays facebook. This the name of Pangsajaya facebook *Pangsajaya Langkawi Package* another one is *Langkawi Super Saver Package* so u can follow or add the facebook of pangsajaya holiday.

# data[].attributes.body
Today im opened the office as usual but after 1300 hrs our boss invites me , mora and fuji to go to the airport to see the LIMA 2017 ..

# data[].attributes.body
So today the customer who rented the car on 21 march has returned the car at 0930 hrs , then i need to washed the car because at 1300 hrs my boss wanted to send the car to the customer at Kuah Jetty. After that im doing the reservation for the room, so i need to call the hotel reservation to double check the price and also the room available or not on the date.

# data[].attributes.body
As usual i opened up the office at 0900 hrs ..so today I drive the car and followed the staff to the airport to send the car to the customer.. and then going back to the office with the staff.

# data[].attributes.body
So today im worked in the morning shift as usually im open the office at 0900 hrs, swept the floor, tidy up the office , watered the plant and then washed the car to be rented.

# data[].attributes.body
Offday..

# data[].attributes.body
Today still worked at Fuuka Villa but suddenly my bos at Pangsajaya just call me at 1200 hours , she asked me to take her at Resort World because she already drop the car to the customer .. Nissan serena. In addition, Nearby Resort world there is Navy who practice for LIMA 2017 the event will start in 21st March .. then she send me back to the Fuuka Villa and continue my work there ..

# data[].attributes.body
Today my task is to serve the check in guest, after that i must to open the comfirmation form and then key in the guest detail, the date of check in and check out and also payment into the guest list report 2017. Miss Zati has guide me to finished the task ..

# data[].attributes.body
Hi good evening, so today as usually I'm doing house keeping with kak Masitah but today im just help her to finished only one room and then i served the customer in Gaya Minami Handicraft , the customer are from Japan. After that im just sit and wait for the email and then open the comfirmation form for check in guest in Fuuka Villa.

# data[].attributes.body
So today I'm help Kak Masitah to finished about 3 room for house keeping. After that I'm continue my work with Zati at front office we are doing the reservation.

# data[].attributes.body
Today im working in the evening also ..im doing the optional Quotation for Farhan Travel and Tour .. after that I email to miss Syahidah..

# data[].attributes.body
Today im work in the evening shift because my boss asked me to help her and Mora on set up the candle light dinner at Malibest resort for honeymoon package. We arrived there at 7 pm and the candle light dinner start at 8:30 pm ..

# data[].attributes.body
Today im worked in the morning shift at Fuuka villa. So today im doing house keeping with Kak Masitah at the Villa 101 ..

# data[].attributes.body
Today I'm start working on afternoon. My task is to serve customer at front office, present about the packages that Pangsajaya Holidays provides and fill the form of the customer booking.

# data[].attributes.body
Offday...

# data[].attributes.body
Today my task is follow the staff and take the car at the airport and return the deposit to customer. As usual just sit and waiting for guest ..

# data[].attributes.body
Today my task is to key in the monthly statement for car rental 2016 (october, november and december)..

# data[].attributes.body
So today i'm worked at evening shift from 3-11 pm same as yesterday. Like usually my task is waiting and served the guest who wanted to know and to buy the tour package that provide by this company. In addition today i go to the airport to send the guest and take the car rental to the office.

# data[].attributes.body
Hello, today i'm worked at evening shift started from 3PM - 11PM. Little bit bored at this time, so my work today is just sit and waiting for the walk in guest and then served them sell the package tour to them and of course i need to make a booking for them. hehehe

# data[].attributes.body
So my duty for today are washed the car and then arranged the resit form and kept into the mothly file , like usual just sit and serve the customer ..

# data[].attributes.body
So today like usual nothing much to do just came to office watering the plan, swept the floor, and then just sit and serve the customer, then open the customer booking form for mangrove tour for tomorrow and thursday..

# data[].attributes.body
OFFDAY.............................................................

# data[].attributes.body
hehehe so today nothing much to do, like usually i'm just sit and waiting for walk in customer and serve them, answer the phone call, and key in monthly statement for 2016. So far i just finish for February and will continue for the next month.

# data[].attributes.body
Hi, like usual i start open the office at 8.40 am throw the rubbish, swept the floor. My task today is key in mothly statement for last year, serve walk in customer and explain about the package and that all for today ..

# data[].attributes.body
Hello, today litle bit bored bcause nothing much to do , so today im just sit and waiting for walk in customer , waiting for email, answer the phone call ... krik krik krik~

# data[].attributes.body
So today my task is a staff asked me to do hotel reservation and services voucher for customer..

# data[].attributes.body
So for today i'm coming a bit early at the office .watering the plan, clean the floor as usually. Today like usually i'm serve the customer, answering the phone call but today not so many people come to buy a package. Besides , i'm trying to finish my asgnment to design package when i had a free time .. below is the picture of me with the bos cik siti rokiyah ..

# data[].attributes.body
Hello, today is the 4th week I'm doing my internship. So, today I'm working at Pangsajaya holiday like normally im start open the office at 8:40 am. Clean up the floor , switch on the lamp, tidy up the office . My task for today are I'm doing confirmation & proforma invoice for customer who booking at last year for matta fair package. And call the hotel to make the reservation for the room, whether it available on the date or not available . And also my supervisor Cik Siti give me some asignment to do which is i need to design the packages for Langkawi Family Packages.

# data[].attributes.body
YAY .. OFF DAY !

# data[].attributes.body
hmm like usually i'm doing the same thing like yesterday, do the guest check in and check out, update guest list report in Microsoft excel, waiting for email , answer the phone call and also i'm help the staff do the house keeping when i had a free time.

# data[].attributes.body
Hi good day from Langkawi Island😁, today i'm working with Aizati a staff at Fuuka Villa, as usually our daily routine is waiting for check in and check out guest. After that Aizati asked me to fill up the confirmation form after guest check in into the room/villa. Beside that we also waiting for receiving an email from the customer who make online booking for the room/villa atFuuka Villa.

# data[].attributes.body
Today I’m coming a bit early to Fuuka Villa around 8.30 am, one more thing that I want to let you know today I’m working with Miss Afatin, she’s a senior staff at Fuuka Villa. My task right now is to update guest list report for today customer check in and also for tomorrow. As usually we are waiting for an email from the customer reservation through booking.com, Agoda and Expedia. We also received the booking cancellation from the customer and need to delete it from the system. Besides, as Miss Afatin promise me to teach the CONTRACT RATE REQUEST BY AGENT, so she’s teach me and today I’ve learned a new thing on how to respond for agent contract rates request to Fuuka Villa.
You can see the picture below :) tq....

# data[].attributes.body
Today there have 2 times guest check out and also 4 times guest check in. My task are waiting for the email from the customer who make the online booking and take the reservation from the customer, and after that we update the booking list and close the room on the date. I’m also learning on
how to do House Keeping.

# data[].attributes.body
Just arrived at Fuuka Villa. Today I’m doing guest check in, and key in guest list report after the customer booking and then fill the form of guest check in at the Villa. I’m also doing the room checking with Miss Aizati the staff work at Fuuka Villa. There also have another shop behind the Fuuka Villa, the shop name is Gaya Minami, Gaya Minami sells the Handcraft and the Gamat soap. Majority customer who comes here is from Japan. he shop also under the same owner of Pangsajaya Holidays and Fuuka Villa.

# data[].attributes.body
Today is my third week has been working at Pangsajaya Holidays. This week I was work at Fuuka Villa on 9 O’clock, this week is first time I work here and at the morning shift. Since, I was here the staff briefing about the Fuuka Villa. Fuuka Villa is the villa that provides good services for a customer. There is two Villa with two rooms and also 6 rooms to book. At the villa there have a kitchen and other facilities. I has learn about guest check in/ check out, I and the staff waiting for customer online booking and walk in customer. I’m also learning how to fill the form for guest confirmation.

# data[].attributes.body
YEY today is MY OFFDAY !

# data[].attributes.body
Today, I’m still doing the same thing at Pangsajaya Holidays. On next week my supervisor will sent me to the Fuuka Villa and work for 1 week on morning shift.
For the information Fuuka villa is the villa under Pangsajaya Holidays company.

# data[].attributes.body
Today, I’m still doing the same thing like yesterday waiting for walk in customer and answer the phone call, beside that I’m tidy up the offices, throw the rubbish and clean the floor before we close the office. See you tomorrow~

# data[].attributes.body
Today I’m still continuously doing my task like yesterdays. Waiting and still waiting. Besides,on 4 PM  I went outside with the staff to pay the bill to the Malibest hotel for the reservation of the customer who book from the Matta Fair Packages.
Below is the picture when i serve the customer from Johor who buy for Island Hopping tour packages.

# data[].attributes.body
Today, I’m still in learning process with my supervisor and the staff, like usually make the reservation and double check for the booking for a customer who buy the tour package from the Pangsajaya Holiday. Usually customers buy the Package for Island Hopping, Pulau Payar for the snorkelling and also Mangrove River Safari. That’s all for today.

# data[].attributes.body
Today, like usually I’m sitting at the front office, study about the packages, price, time and location of the tour that provide by Pangsajaya Holidays. Besides, I’m waiting for phone call and walk in customer.