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WRC training toolkit IBEN AEM, first draft 14/11

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For staff training

Confirm WRC launch date – tentatively strive for January 15th (WRC team)

Train staff by Thursday, January 9th & Friday, January 10th

Complete design (feedback implementation) of WRC Toolkit prototype by Wednesday, December 21st (Analourdes)

Peer review digital WRC Toolkit prototype by Friday, December 16th (ToT team)

Create digital WRC Toolkit prototype by Friday, December 9th (Analourdes)

Completed final WRC Toolkit presentation by Tuesday, November 22nd (ToT team)

Complete draft WRC Toolkit presentation by Wednesday, November 16th (ToT team) – showcase during virtual meeting

Prior to launch

Develop/update/share communication plan for internal and external stakeholders (WRC, Business)

Confirm FAQs (ToT team)

Review copyright policy, referencing guidelines for workshop leaders (Stan)

Embed WRC Toolkit in IBEN development training (Analourdes, Margie)

Develop escalation guidelines (who does what) and alert guidelines (Business, Analourdes can support)

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Here is the first draft of outline for the team to add more information from WRC

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have a skilled staff member create something similar to what Padlet has here for the WRC- a 55 second orientation for new users

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Prior to launch, have a collaboration session with IB answers to showcase how IBEN Central and the WRC are linked.

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Role play! Pose mock stakeholder questions and see if staff can respond e.g. how do I reuse a workbook
Pop Quiz! Pose a few snappy questions to the group and see if they are aware of the response e.g. where does a SH go for help? Click on the Help icon.
Draw it! Have the staff map their "support" pathway based on most FAQs in their area of responsibility
Ensure we understand their knowledge base, prior to training.

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Roles:
Who defines roles and approval process?
How should PFR roles/access be organized? Admin selects all subjects?
Who mapes out pathway/educates people about accessing/applying for roles?
Resources: Where do we host other language-specific resources?
Organizational changes: How does out current restructuring impact role titles, programme names, etc?
Access: should providers have access to session guidelines, teacher support material?
Support material: what are the guidelines for posts / alerts on the WRC?

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loadtestingwrc+UJ2User1@gmail.com | Welcome1
loadtestingwrc+UJ2User2@gmail.com | Welcome1
loadtestingwrc+UJ2User3@gmail.com | Welcome1
loadtestingwrc+UJ2User4@gmail.com | Welcome1
loadtestingwrc+UJ2User5@gmail.com | Welcome1
loadtestingwrc+UJ2User6@gmail.com | Welcome1
loadtestingwrc+UJ2User7@gmail.com | Welcome1

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melissafahlman@gmail.com (Singapore)
camelia0202@gmail.com (The Hague)
jenna.ibo.org@gmail.com (Singapore)
krmalone12@gmail.com (Bethesda)
davidclancy28@gmail.com (Cardiff)
kelly.ng.ib@gmail.com (Singapore)
jennaro4@gmail.com (Singapore)
a.f.oldeloohuis@gmail.com (The Hague)
jsrodc@gmail.com (The Hague)

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WRC Training - Day 1 PPT

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Knowledge Sharing Tools and Methods Toolkit - KS Methods

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Knowledge Sharing Tools and Methods Toolkit Home