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top shop have a customer satisfaction survey for the customer to complete after their shop, you can receive a 10% discount if you give the company feedback.

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They have sponsored Newgen for over 10 years.

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Top Shops profit has increased by 2% from the year before as they have made 202  million pounds.
top shop have made most of their profit through online sales.

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-Website is fast and efficiant
-The product prices are very high
- they sell quality clothes

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https://www.google.co.uk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwiihfCu7bzRAhWIA8AKHcUXDGgQFggZMAA&url=http%3A%2F%2Fwww.topshop.com%2F&usg=AFQjCNHYxdC3E6eMjAj2EH3jIC88pjdSnw&bvm=bv.143423383,d.ZGg

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Question 3- Top shops main competitors are Hype, River Island, Debenhams and urban outfitters, pull and bear, new look.

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Question 2 - They are shipping and lots of shop so you can just go to one of their stores.

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Top shop provides the latest and in fashion clothes from around the globe. they deliver , and also offer discount

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Question 1- they deliver to most countries in the world.
They only sell women's clothing and women's accessories.