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Amazon

Ali Baba

eBay

Jingdong

Zappos

Rakuten

Home Depot

Flipkart

Zalando

Otto

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Alibaba Group

Alibaba Group provides online and mobile marketplaces in wholesale and retail trade, globally. The Alimama marketing technology platform under the company offers payment for performance and display marketing services. Taobao, Tmall, Juhuasuan, Aliexpress, 1688.com, Alimama, Aliyun, Alipay, and Cainiao are various subsidiaries and affiliated companies under the parent company Alibaba Group.

The company provides database, payment and escrow services, and computing services through its cloud computing platform. Alibaba also develops and operates mobile web browsers. It has sales offices in China and Hong Kong.

Amazon.com

Amazon.com is an e-commerce company that serves general consumers, enterprises, sellers, and content creators. Its services include co-branded credit card agreements and advertising services.

The platform offers new, refurbished, unique as well as used products in entertainment, sports and outdoor, automotive and industrial, electronics, health and beauty, and clothing among others. The company also runs several retail websites to provide its services to a large number of people.

Apple

In terms of revenue, Apple is the world's second largest IT company. It offers a wide range of services that includes mobile devices, operating systems, related software and applications, and peripherals. The company also distributes third-party digital content and applications through iTunes and App Store. According to Forbes, as of May 2014, the company was the world's most valuable brand among 2,000 global companies. It is also the largest publicly traded company in terms of market capitalization with USD 775 billion (2015).

eBay

eBay is a global commerce and payment solutions leader. The company provides an online marketplace that connects millions of buyers and sellers across the world. As of 2015, the company supported a fulfillment centers, strong operational network, product development offices, and customer service offices in 32 countries including Germany, the UK, and the US.

Google

Google is a technology company that builds various technology products, and provides various services for organizing information. It generates revenue from online advertising, enterprise-related products and services, operating systems and platforms, and selling hardware products. The company provides services in more than 100 languages in more than 50 countries worldwide.

PayPal

PayPal is a major online payment platform that allows financial transactions for users with a PayPal account. Payments can be made through PayPal balance, bank account, credit card, PayPal credit or debit card. It also has an instant payment notification option that alerts the user when a transaction takes place.

PayPal receives most of its revenue from eBay purchasers and provides an inexpensive and easy way payment gateway. It offers a secure web-based wallet system to transfer funds for both senders and receivers.

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Digital Marketing

Digital marketing is the use of the internet, mobile devices, social media, search engines, display advertising, and other channels to reach consumers.

Android Operating System: What You Need to Know

The Android operating system is a mobile operating system developed by Google primarily for touchscreen devices, such as cell phones and tablets.

Mobile Wallet

A mobile wallet is a virtual wallet that stores payment card information on a mobile device.

Paga

Paga is a mobile payment platform that allows its users to transfer money and make payments through their mobile devices.

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The existing technology to set up an m-commerce business is very expensive. It has great start-up costs and many complications arise.

In developing countries, the networks and service providers are not reliable. It is not most suitable for data transfer.

Then there is the issue of security. There are many concerns about the safety of the customer’s private information. And the possibility of a data leak is very daunting.

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It provides a very convenient and easy to use the system to conduct business transactions.

Mobile commerce has a very wide reach. A huge part of the world’s population has a mobile phone in their pocket. So the sheer size of the market is tremendous.

M-commerce also helps businesses target customers according to their location, service provider, the type of device they use and various other criteria. This can be a good marketing tool.

The costs of the company also reduced. This is due to the streamlined processes, now transaction cost, low carrying cost and low order processing cost as well.

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Mobile commerce, also known as m-commerce or mcommerce, is the use of wireless handheld devices like cellphones and tablets to conduct commercial transactions online, including the purchase and sale of products, online banking, and paying bills. The use of m-commerce activity is on the rise. According to market research company Statista, mobile commerce sales in the United States were an estimated $207.2 billion in 2017.

Mobile commerce is an increasingly large subset of electronic commerce, a model where firms or individuals conduct business over the internet. The rapid growth of mobile commerce has been driven by a number of factors, including increased wireless handheld device computing power, a proliferation of m-commerce applications, and the broad resolution of security issues.

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The perceived downside of e-commerce include sometimes limited customer service, consumers not being able to see or touch a product prior to purchase and the wait time for product shipping.

Limited customer service.
If a customer has a question or issue in a physical store, he or she can see a clerk, cashier or store manager for help. In an e-commerce store, customer service may be limited: the site may only provide support during certain hours of the day, or a call to a customer service phone number may keep the customer on hold.

Not being able to touch or see.
While images on a web page can provide a good sense about a product, it’s different from experiencing it “directly,” such as playing music on speakers, assessing the picture quality of a television or trying on a shirt or dress. E-commerce can lead consumers to receive products that differ from their expectations, which leads to returns. In some scenarios, the customer bears the burden for the cost of shipping the returned item to the retailer.

Wait time.
If a customer sees an item that he or she likes in a store, the customer pays for it and then goes home with it. With e-commerce, there is a wait time for the product to be shipped to the customer’s address. Although shipping windows are decreasing as next day delivery is now quite common, it’s not instantaneous.

Security.
Skilled hackers can create authentic-looking websites that claim to sell well-known products. Instead, the site sends customers forfeit or imitation versions of those products -- or, simply collects customers’ credit card information. Bonafide e-commerce sites also carry risk, especially when customers store their credit card information with the retailer to make future purchases easier. If the retailer’s site is hacked, hackers may come into the possession of customers’ credit card information.

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The benefits of e-commerce include its around-the-clock availability, the speed of access, the wide availability of goods and services for the consumer, easy accessibility and international reach.

Availability.
Aside from outages or scheduled maintenance, e-commerce sites are available 24x7, allowing visitors to browse and shop at any time. Bricks and mortar businesses tend to open for a fixed amount of hours and may even close entirely on certain days.

Speed of access.
While shoppers in a physical store can be slowed by crowds, e-commerce sites run quickly, which is determined by compute and bandwidth considerations on both consumer device and e-commerce site. Product pages and shopping cart pages load in a few seconds or less. An e-commerce transaction can comprise a few clicks and take less than five minutes.

Wide availability.
Amazon’s first slogan was “Earth’s Biggest Bookstore.” They could make this claim because they were an e-commerce site and not a physical store that had to stock each book on its shelves. E-commerce enables brands to make a wide array of products available, which are then shipped from a warehouse after a purchase is made.

Easy accessibility.
Customers shopping a physical store may have a hard time determining which aisle a particular product is in. In e-commerce, visitors can browse product category pages and use the site search feature the find the product immediately.

International reach.
Bricks and mortar businesses sell to customers who physically visit their stores. With e-commerce, businesses can sell to any customer who can access the web. E-commerce has the potential to extend a business’ customer base globally.

Lower cost.
Pure play e-commerce businesses avoid the cost associated with physical stores, such as rent, inventory and cashiers, although they may incur shipping and warehouse costs.

Personalization and product recommendations.
E-commerce sites can track visitors’ browse, search and purchase history. They can leverage this data to present useful and personalized product recommendation. Examples include the sections of Amazon product pages labeled “Frequently bought together” and “Customers who viewed this item also viewed.”

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Business-to-business (B2B)
e-commerce refers to the electronic exchange of products, services or information between businesses rather than between businesses and consumers. Examples include online directories and product and supply exchange websites that allow businesses to search for products, services and information and to initiate transactions through e-procurement interfaces.

Business-to-consumer (B2C)
This is the retail part of e-commerce on the internet. It is when businesses sell products, services or information directly to consumers. The term was popular during the dot-com boom of the late 1990's, when online retailers and sellers of goods were a novelty.

Today, there are innumerable virtual stores and malls on the internet selling all types of consumer goods. The most recognized example of these sites is Amazon, which dominates the B2C market.

Consumer-to-consumer (C2C)
This is a type of e-commerce in which consumers trade products, services and information with each other online. These transactions are generally conducted through a third party that provides an online platform on which the transactions are carried out.

Online auctions and classified advertisements are two examples of C2C platforms, with eBay and Craigslist being two of the most popular of these platforms. Because eBay is a business, this form of e-commerce could also be called C2B2C -- consumer-to-business-to-consumer.

Consumer-to-business (C2B)
This is a type of e-commerce in which consumers make their products and services available online for companies to bid on and purchase. This is the opposite of the traditional commerce model of B2C.

A popular example of a C2B platform is a market that sells royalty-free photographs, images, media and design elements, such as iStock. Another example would be a job board.

Business-to-administration (B2A)
B2A refers to transactions conducted online between companies and public administration or government bodies. Many branches of government are dependent on e-services or products in one way or another, especially when it comes to legal documents, registers, social security, fiscals and employment. Businesses can supply these electronically. B2A services have grown considerably in recent years as investments have been made in e-government capabilities.

Consumer-to-administration (C2A)
C2A refers to transactions conducted online between individual consumers and public administration or government bodies. The government rarely buys products or services from citizens, but individuals frequently use electronic means in the following areas:

Education: disseminating information, distance learning/online lectures, etc.

Social security: distributing information, making payments, etc.

Taxes: filing tax returns, making payments, etc.

Health: making appointments, providing information about illnesses, making health services payments, etc.

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e-commerce is the activity of electronically buying or selling of products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange, inventory management systems, and automated data collection systems. E-commerce is in turn driven by the technological advances of the semiconductor industry, and is the largest sector of the electronics industry.

In the last decade, widespread use of e-commerce platforms such as Amazon and eBay has contributed to substantial growth in online retail.  In 2007, e-commerce accounted for 5.1% of total retail sales; in 2019, e-commerce made up 16.0%.