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Be understanding and show concern.

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compassion

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understanding and concern

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Giving reassurances.

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Think of the possibilities.

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Always try to put urself in the other party’s point of view and use words like I understand, I feel you so the other party know that he ore is being understood.

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Do not judge. Learn to look from another perspective.

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Use words like .  ....I understand
The child's safety is our concern

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Listens to the needs of others and put yourself in their shoe

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- Be sensitive in our words and actions.
- Understand others situation

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Listen to their perspective. Be understanding

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Think from different perspective

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Listen to emotions

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Do not judge. Listen and understand.

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Show the other party that you are listening intently. Read her emotional cues and respond appropriately

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Look from the other perspectives, beside yours

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Look from the other perspectives, beside yours

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Feel and reflect about the situation

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Understanding the parent's emotional needs.

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If we don't see eye to eye. Let's try heart to heart!

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Read verbal and non verbal cues when communicating 

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Read verbal and non verbal cues when communicating 

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Put yourself into their shoes

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Being sensitive and understanding towards other people. 

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Being sensitive and understanding towards other people. 

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truely understand what the other person is going through... and see how hest you can help them.  It could be done on classroom level,  centre level and if really needed raised to mgmt level so that we can show care and concern on how to give assurances to the staff on how we can resolve their issues