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some people did not receive day 1 training or did receive training but was not up to standard as some day 1's have been walking around not sure what to do or who to ask for help

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too many lines for one person. Sometimes, on 1 person is 4 line. Then we can not takes every parcels, so we start run and put this parcels on the floor, and this is dangerous.

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Haven't received any fire training. Had fire evac earlier this year/end of last year and hardly anyone in the warehouse knew where to go or who to speak to- even the blue badges were not comfortable with procedure. We ended up just walking around aimlessly and following the crowd hoping they were going in the right direction. Definitely needs improvement as warehouse has several sections to evacuate. Need to be more cohesive.

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(added on associate's behalf) we have not received day 1 training, fire training or safety school

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Excessive shouting at times which is inaudible at the best of times and sometimes there is a lack of leaders nearby you have to leave your post to query them

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Yes, leaders are all around if we need them

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As safety first for any operations which i feel and my concern all supervisors may need to train more on safety and quality concern. Employees must work with full safety and of course deliver quality job to all our customers.

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we need safety and quality brief at the start of shift.

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to make sure that everyone has on protective equipment on in the building

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as sometimes it is cold on a warehouse it would be nice if somebody give us warmer gloves

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(added on behalf of associate:) cages were previously chaotic and dangerous with a lot of people getting bumped into by them. now it is better but still sometimes chaotic

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I would like everyone to get equal chances in doing the tasks that we get while doing AB and SB routes. For example many of my colleagues knows how to do induct but still there are few who don't get the chance to learn because people who know how to do it keeps doing it or takes the task from them if they are given a chance.

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make sure please remove all broken zip bags

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All the managers and supervisors are friendly. It is understandable that work sometimes may be stressful, however, in the end the leaders manage to get our morals up. One suggestion I would like to make is that that we can get a small 5 minute break in the middle of the shift to catch our breath. (P.S. Not everyday, but on days where the workload is massive).

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The work is good, everything is explained well. when i have a problem i am always checked. i think the breaks after five hours is too long as my sugar levels sometime drop

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Some managers seem rude

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Could do with some music

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Some bags are too heavy

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(added on associate's behalf) can't always find leader when need to go for a sugar test. (general idea that leaders aren't around when you need them

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We have a heavy bags that are over 20 kg, over 15 kg is team lift and because of the 2 metrters COVID restrictions we are unable to perform team lift! Today i had more then six bax 23 kg.

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The bags are to havy, some of them 20 kg.

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too many parcels oversize in the aisline and sometimes there are collapse

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Sometimes our shift has a problem with the weight of the bags. Quite often weigh over 20kg  and is diffficult for the pickers to placed them on the top! us far us i know they must be 12 to 15 kg

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heavy bags

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we get everything during the shift stretching breaks and water break but as women or as girl some time we didn't feel safe from one of supervisor Jignesh he don't touch us but he speak words kind of hurting to our image

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pushing cages when waves finish and its very dangerous when we past the way.

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we will not even get 1minutes of break after finishing our route. There is too much shouting  from start to the end of shift. There is one staff that would pick on me for what every reason ( one of the parcels was heavy and it slipped out my hand and the bottle leaked and she said i always see you throw parcels around and I do not like that because she did not see me throw the parcel). The bags are really heavy also the cages are all not good some are broken.

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Don't put oversize parcel too high level it will be dangerous. Please use new carts too many carts are not working properly. Bags are too heavy so make sure about the weight.

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heavy

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very wavy the bags