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Think more about what you(I) can do for others, what might be their needs; observe others and take care of them as well

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step into others’ shoes to understand what they need, not just thinking about what you think is right for a person (e.g in customer service)

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be more accepting bc it is other people are living for the first time too its okay to make mistakes sometimes

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Take initiative?

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putting yourself in others shoes, imagining how the other person might feel or might be going through. Consider the background and experiences as well

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empathy vs sympathy

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the importance of perspective taking

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practice active listening and understanding other’s feelings

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be patient to others and not blame them all the time

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I can read books

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Helps us to understand others more, get to know their concerns, etc; and boost empathy

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- good leadership skills, that being a leader /  providing good customer service  requires being empathetic and putting yourself in another’s’ shoes

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Whether you want to understand others, give good service or develop others(all 3 competencies), all needs to start by actively listening to others so that you will know what to feel and do about the situation properly