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OFFDAY 🏝

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OFFDAY 🏝

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OFFDAY 🏝

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8.00am

Tumbprint

8.00am - 4.00pm

Serve and treat customer that come for breakfast today in term of mini buffet.

Take the dirty dishes that guest leave at their places and wipes table.

Prepare for 'welcoming drink' at the lobby.

Wipe the glasses, cutleries and tables that will be use for Ramadhan buffet.

Look for Salt Shack Bar and serve the customers on their needs.

Cleans the table at the Salt Shack Bar that use by the guest.

Take all the dirty plates on the table after use by the guest.

Went for rounding blok to clear the plates that used by room services' guest.

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9.00am

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9.00am - 1.00pm

Serve choosen food by customer in their table.

Clean the table after guest leave their places.

Wipe the tables in the Seagull to keep them clean and keep them neatly arranged.

1.00pm - 2.00pm

Break

2.00pm -5.00pm

Briefing with Encik Iskandar about the HAPPC which is how to clean the foods before use.

Did rounding for room services to check any dirty plates or cutleries.

Cleaning the welcoming drink in the lobby and wash the things used it.

Serve the choosen food by customer that come for lunch at Salt Shack Bar.

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Hello!
I'm Anis Athirah binti Abdul Wahab H18A0047, student from FHPK in tourism entreprenuership at Universiti Malaysia Kelantan. Currently, I am conducting an internship at Resort World Langkawi, Langkawi Kedah from 20 March 2022 until 9 July 2022. I've been assigned on three department which are Food and Beverage, Housekeeping and Front Office department.

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OFFDAY 🏝

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OFFDAY 🏝

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8.00am

Tumbprint

8.00am - 11.30am

Ensure all equipment on site for service and maintenance requirements.

Clean and ensure all cutlery is ready to use to serve guests.

Serve dishes to customers according to standards today which is in term of minit buffet.

Serves additional needs desired by guests.

Clean and wipe the tables after guest leave their place.

Prepare for welcoming drink at the lobby of the hotel.

11.30am - 4.00pm

Wipes table on the Salt Shack Bar.

Refill the container of cutleries.

Take the complete order from the kitchen and serve to the customers.

Sent for room services order and clean the dishes from the guest that leave their plates outside their room.

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Meeting with Human Resource staff - getting  for the hostel's key.

Make preparation for long journey intership on Resort World Langkawi.

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OFFDAY 🏝

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OFFDAY 🏝

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OFFDAY 🏝

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OFFDAY 🏝

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8.00am

Tumbprint

8.00am - 1.00pm

Serve customer that come for breakfast today - mini buffet.

Take the dirty dishes that guest leave at their places and wipes table.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

Wipe the glasses, cutleries and tables that will be use for Ramadhan buffet.

1.00pm - 2.00pm

Break

2.00pm - 4.00pm

Refill cutleries in the container at the Seagull for tomorrow breakfast.

Look for Salt Shack Bar and serve the customers on their needs.

Cleans the dirty plates and clean table at the Salt Shack Bar that use by the guest.

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OFFDAY 🏝

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First day on Housekeeping Department! 🧹

8.00am - 1.00pm

Get to know the different types of rooms - Standard Room, Premier Room and others.

Learn how to setup the rooms for the check in guest.

Setup the trolley that have the inquiries for cleaning rooms.

1.00pm - 1.30pm
Break

1.30pm - 4.00pm

Learn how to set a bed sheet, put on duvet cover and pillowcases.

Learn how to wipe all the things in the rooms to look more clean and away from any dust.

Learn how to arrange the facilities in the bed on their own places.

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9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Kak Murni.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Recheck the clean room before release to the front office.

** Break on 1.00pm - 1.30pm

⚠️ Briefing with Housekeeping Manager Department on 9.00am.

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9.00am - 5.00pm

Take the key rooms at the front office.

Been devided to partners - partner with Kak Melor.

Top up the inquiries on the trolley for cleaning rooms like toileteries, set coffee and others.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms.

Arrange the facilities in the bed on their own places.

Make sure the cleaning of the rooms so that do not have more complaint from guest.

**Break on 1.00pm - 1.30pm

⚠️ Briefing with Housekeeping Manager Department on 9.00am.

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9.00am - 5.00pm

Briefing before start working.

Take the key rooms at the front office.

Setup and fill up the inquiries on the trolley for cleaning rooms

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Make sure the cleaning of the rooms so that do not have more complaint from guest.

Learn how to sent the guest request for additional things on their room.

**Break on 1.00pm - 1.30pm

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8.00am

Tumbprint

8.00am - 4.00 pm

Serving foods and treat customer that comes for breakfast - mini buffet.

Clear the dirty dishes that guest leave at their places and wipes table.

Prepare for 'welcoming drink' at the lobby.

Wipe the glasses, cutleries and tables that will be use for Ramadhan buffet next day.

Look for Salt Shack Bar and serve the customers on their needs.

Take all the dirty plates on the table after use by the guest.

Cleans the table at the Salt Shack Bar that use by the guest.

Did rounding to clear the plates that used by room services' guest.

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OFFDAY 🏝

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This resort named as Resort World Langkawi that is located in a corner of famous Pantai Cenang on Langkawi Island, is just 15 minutes from Langkawi Airport. Peaceful and relaxing, the resort has finely furnished rooms and boasts spectacularly unobstructed views of the ocean, the sunrise, or the garden. Enjoy the convenience of the private jetty for activities like island hopping, boat rides, and sunset cruises. Intimate dining, walks along the boardwalk, or pampering at the recognized 5-star Javanese spa are great for couples. Plus, the resort is just 10 minutes from Pantai Cenang proper and other duty-free shopping venues! Along with excellent on-site eateries and facilities, Resorts World Langkawi is perfect for travelers who appreciate scenery and romance.

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12.00pm - 8.00pm

Proccesing on guest that checking out for that day.

Recheck if any bills that need to be paid.

Communicate with guest that come for check in.

Issuing key room to the guest.

Give the direction to the guest on how to reach on the room they get.

Pick up the phone for any inquiries from the guest.

Prepare for registration card for tomorrow guest.

Settle on the pairing room that coming for tomorrow.

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9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Akmal.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Recheck the clean room before release to the front office.

Help others housekeeper since it was busy day and some of them did not finish their room yet.

** Break on 1.00pm - 1.30pm

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3.00pm

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3.00pm - 11.00pm

Setup the table Iftar Ramadhan for Panorama booking.

Check all the setup and things that needed for the iftar.

Serve customer for their drinks and kuih-muih at the tables.

Cleans tables and take cutleries that used by the guest.

Clears and throw all the garbage that left by the guest.

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Meet the Human Resource staff for the report of duty.

Exposed to the scope of work and the respective department.

Separated for the choosen department that will be on the first one.

First day on Food and Beverage Department! 🍱

Introducing myself to the staff that be on the shift.

Learn the scope of work that will be doing for this department.

Learn the right way to clean the cutleries and others things for buffet.

Wipes the coffee cups for the next day use.

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9.00am - 5.00pm

Interacting with the guests to handle request for an accommodation.

Checking accommodation availability and assigning it to the guest.

Collecting detail information while guest registration.

Issuing accommodation keys to the guest.

Give the direction to the guest on how to reach on the room they get.

Engage with the guest that come for their check in.

Settling guest payment at the time of check-out.

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9.00am - 5.00pm

Interacting with the guests to handle request for an accommodation.

Checking accommodation availability and assigning it to the guest.

Collecting detail information while guest registration.

Issuing accommodation keys to the guest.

Give the direction to the guest on how to reach on the room they get.

Engage with the guest that come for their check in.

Settling guest payment at the time of check-out.

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9.00am

Tumbprint

First day on Front Office Department! 👩🏻‍💼

9.00am - 1.00pm

Small briefing with Front Office Department which is Miss Teressa.

Read and gain knowledge about Front Office details.

Learn how to engage with the guest.

Learn how to greeting the guest.

Learn how to pickup the call from inside call.

Learn how the bell service operate.

1.00pm - 2.00pm

Lunch break.

2.00pm - 5.00pm

Continue on reading the book that have details about the Front Office department.

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9.00am - 5.00pm

Take the key rooms at the front office for all staff.

Supervisor give into partner to start the work - partner with Syamel.

Setup the rooms for the check in guest.

Setup the trolley that have the inquiries for cleaning rooms.

Set a bed sheet, put on duvet cover and pillowcases in good condition.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Recheck the room before release to the front office.

**Break on 1.00pm - 1.30pm

⚠️ Briefing with Housekeeping Manager Department on 9.00am.

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OFFDAY 🏝

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9.00am

Tumbprint

9.00am - 1.00pm

Clean the table by taking dirty plates and cups that have been used by the guest and clear it to the steward.

Clean the buffet after the closing time and clean all the buffet tables.

Clean spoons, forks, cups and so on for next use.

Arrange the cutleries in the right place.

1.00pm - 2.00pm

Break for lunch

2.00pm - 5.00pm

Setup buffet for breakfast on the next day.

Wipe tables and chairs at the Salt Shack Bar to keep them clean.

Deliver food to guest room for room service reservation.

Go for clearing for the customer room services order.

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OFFDAY 🏝

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9.00am - 5.00pm

Briefing before start working.

Setup and fill up the inquiries on the trolley for cleaning rooms

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Make sure the cleaning of the rooms so that do not have more complaint from guest.

**Break on 1.00pm - 1.30pm

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9.00am - 5.00pm

Briefing before start working.

Take the key rooms at the front office.

Setup and fill up the inquiries on the trolley for cleaning rooms.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Make sure cleanliness of the rooms before leave the room.

**Break on 1.00pm - 1.30pm

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9.00am

Tumbprint

9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Kak Yana.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Make sure the cleaning of the rooms so that do not have more complaint from guest.

Sent the guest request for additional things on their room.

** Break on 1.00pm - 1.30pm

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8.00am

Tumbprint

8.00am - 1.30pm

Serve customer that come for breakfast today in term of mini buffet.

Take the dirty dishes that guest leave at their places and wipes table.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

Helps the staff to making and packing 'bubur lambuk' to give to the frontliner.

1.30pm - 2.15pm

Break

2.15pm - 4.00pm

Wipe the glasses, cutleries and tables that will be use for Ramadhan buffet.

Top up the cutleries into the container that have in the Seagull.

Cleans the table at the Salt Shack Bar that use by the guest.

Take all the dirty plates on the table after use by the guest.

Cleans the tables at the Jingga Jingga Pizzeria.

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9.00am

Tumbprint

9.00am - 1.00pm

Serve choosen food by customer in their table.

Clean the table after guest leave their places.

Wipe the tables in the Seagull to keep them clean and keep them neatly arranged.

1.00pm - 2.00pm

Break

2.00pm -5.00pm

Did rounding for room services to check any dirty plates or cutleries.

Cleaning the welcoming drink in the lobby and wash the things used it.

Serve the choosen food by customer that come for lunch.

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12.00pm - 8.00pm

Settle the check out process for those guest that went for check out.

Settling guest payment at the time of check-out.

Checking accommodation availability and assigning it to the guest.

Engage with the guest that come for their check in.

Collecting detail information while guest registration.

Prepare key room to the guest for check in.

Handle the guests that request for an accommodation.

Give the direction to the guest on how to reach on the room they get.

Pick up the phone for any inquiries from the guest.

Show the guest for the room if they want to upgrade their room to better type from their purchase.

Prepare for registeration card to the pairing guest for tomorrow.

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9.00am - 5.00pm

Briefing before start working.

Setup and fill up the inquiries on the trolley for cleaning rooms

Decide which room need to be clean first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Make sure the cleaning of the rooms so that do not have more complaint from guest.

**Break on 1.00pm - 1.30pm

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8.00am

Tumbprint

8.00am - 4.00pm

Serve and treat the guest on the breakfast which is in mini buffet at the Seagull.

Clean and ensure all cutlery is ready to use to serve guests.

Serves additional needs desired by guests.

Clean and wipe the tables after guest leave their place.

Prepare for welcoming drink at the lobby of the hotel.

Wipes table on the Salt Shack Bar.

Went for room service rounding to clear the dirty plate and cutleries that leave by the guest.

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9.00 am

Tumbprint

9.00 am - 1.00pm

Cleaning for cutleries and do some preparation of setup buffet for tomorrow's morning.

Learn how to setup the buffet which is how to arrange the cutleries in the box provided and how to standby things for buffet.

1.00pm - 2.00pm

Break for lunch

2.00pm - 5.00pm

Meet and greet the Head of Fnb Department - Encik Iskandar since yesterday was his offday.

Exposed the scope of work on the Food and Beverage Department by him.

Continue working on Salt Shack Bar - sent for customers oders and clean the table.

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9.00am

Tumbprint

9.00am - 5.00pm

Settle the check out process for those guest that went for check out.

Settling guest payment at the time of check-out.

Checking accommodation availability and assigning it to the guest.

Engage with the guest that come for their check in.

Collecting detail information while guest registration.

Prepare key room to the guest for check in.

Handle the guests that request for an accommodation.

Give the direction to the guest on how to reach on the room they get.

Pick up the phone for any inquiries from the guest.

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9.00am - 5.00pm

Communicate with the guests to handle request for an accommodation.

Checking accommodation availability and assigning it to the guest.

Collecting detail information while guest registration.

Issuing accommodation keys to the guest.

Give the direction to the guest on how to reach on the room they get.

Engage with the guest that come for their check in.

Settling guest payment at the time of check-out.

Pick up the phone for any inquiries from the guest.

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9.00am

Tumbprint

9.00am - 1.00pm

Read and gain knowledge about Front Office details.

Learn how to greeting the guest.

Learn how to pickup the call from inside call.

Learn how the bell service operate.

1.00pm - 2.00pm

Lunch break.

2.00pm - 5.00pm

Learn to check in the guest that coming for check in.

Learn how to engage with the guest.

Get to know all the things that related to check in such as know the system and others.

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9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Kak Murni.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Recheck the clean room before release to the front office.

** Break on 1.00pm - 1.30pm

⚠️ Briefing with Housekeeping Manager Department on 9.00am.

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8.00am

Tumbprint

8.00am - 1.00pm

Serve customer that come for breakfast today in term of mini buffet.

Take the dirty dishes that guest leave at their places and wipes table.

Prepare for 'welcoming drink' at the lobby.

1.00pm - 2.00pm

Break

2.00pm - 4.00pm

Wipe the glasses, cutleries and tables then refill in the container at the Seagull.

Serve the customers at the Salt Shack Bar on their needs.

Cleans the table at the Salt Shack Bar after guest finish their eating.

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OFFDAY 🏝

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PUBLIC HOLIDAY 🏝

Eid Mubarak

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9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Kak Yuhan.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Recheck the clean room before release to the front office.

Sent request from the guest to their room.

** Break on 1.00pm - 1.30pm

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9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Kak Murni.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

** Break on 1.00pm - 1.30pm

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9.00am - 5.00pm

Take the key rooms at the front office.

Setup and fill up the inquiries on the trolley for cleaning rooms

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

**Break on 1.00pm - 1.30pm

⚠️ Briefing with Housekeeping Manager Department on 9.00am.

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8.00am

Tumbprint

8.00am - 4.00pm

Serve customer that come for breakfast today in term of mini buffet.

Take the dirty dishes that guest leave at their places and wipes table.

Wipe the glasses, cutleries and tables that will be use for Ramadhan buffet.

Refill cutleries in the container at the Seagull for tomorrow breakfast.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

Look for Salt Shack Bar and serve the customers on their needs.

Cleans the table at the Salt Shack Bar that use by the guest.

Take all the dirty plates on the table after use by the guest.

Clean tables at the Jingga Jingga Pizzeria from dusty.

Take complete order from kitchen and serve to the customers.

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8.00am

Tumbprint

8.00am - 1.00pm

Make an order from guest since it is ala carte style.

Serve choosen food by customer in their table.

Clean the table after guest leave their places.

Wipe the tea cup and arrange on the table for tomorrow.

1.00pm - 2.00pm

Break

2.00pm - 4.00pm

Wipe the tables at the Salt Shack Bar to keep it clean.

Did rounding for room services to check any dirty plates or cutleries.

Clean the 'welcoming drink' in front of the lobby.

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12.00pm - 8.00pm

Settle the check out process for those guest that went for check out.

Settling guest payment at the time of check-out.

Checking accommodation availability and assigning it to the guest.

Engage with the guest that come for their check in.

Collecting detail information while guest registration.

Prepare key room to the guest for check in.

Handle the guests that request for an accommodation.

Give the direction to the guest on how to reach on the room they get.

Pick up the phone for any inquiries from the guest.

Prepare for registeration card to the pairing guest for tomorrow.

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9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Syamil.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Recheck the clean room before release to the front office.

** Break on 1.00pm - 1.30pm

⚠️ Briefing with Housekeeping Manager Department on 9.00am.

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8.00am

Tumbprint

8.00am - 1.00pm

Serve customer that come for breakfast today - mini buffet.

Take the dirty dishes that guest leave at their places.

Wipe the tables after use by the guest.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

Round the rooms to look for plates that use by room service's customers.

1.00pm - 4.00pm

Wipe the glasses, cutleries and tables that will be use for the buffet.

Look for Salt Shack Bar and serve the customers on their needs.

Cleans the table at the Salt Shack Bar that use by the guest.

Take all the dirty plates on the table after use by the guest.

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9.00am

Tumbprint

9.00am - 10.30am

Serve guests for breakfast in condition of buffet.

Take the dirty plates and cups at the tables which is used by the guest.

Clear and clean the buffet after the closing time.

10.45am - 1.00pm

Clean the cutleries for next day use.

Arrange the cutleries and enter it into the right place.

1.00pm - 2.00pm

Break for lunch

2.00pm - 5.00pm

Wipe tables and chairs at the Salt Shack Bar and Jingga Jingga Pizzeria to keep them clean.

Briefing with Encik Iskandar - introduce the organization chart - went for rounding of Resort World to see all the department.

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9.00am - 5.00pm

Settle the check out process for those guest that went for check out.

Settling guest payment at the time of check-out.

Checking accommodation availability and assigning it to the guest.

Engage with the guest that come for their check in.

Collecting detail information while guest registration.

Prepare key room to the guest for check in.

Handle the guests that request for an accommodation.

Give the direction to the guest on how to reach on the room they get.

Pick up the phone for any inquiries from the guest.

⚠️  Break on 1.00pm - 2.00pm

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12.00pm - 8.00pm

Proccesing on guest that checking out for that day.

Recheck if any bills that need to be paid.

Communicate with guest that come for check in.

Issuing key room to the guest.

Give the direction to the guest on how to reach on the room they get.

Pick up the phone for any inquiries from the guest.

Prepare for registration card for tomorrow guest.

Settle on the pairing room that coming for tomorrow.

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9.00am

Tumbprint

9.00am - 5.00pm

Learn how to greeting the guest.

Learn how to pickup the call from inside call.

Learn how the bell service operate.

Learn to check in the guest that coming for check in.

Learn how to engage with the guest.

Get to know all the things that related to check in such as know the system and others.

Learn to make the room key for the check-in guest.

⚠️ Break on 1.00pm - 2.00pm

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9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Azani.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Recheck the clean room before release to the front office.

** Break on 1.00pm - 1.30pm

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8.00am

Tumbprint

8.00am - 1.00pm

Serve customer that come for breakfast today - mini buffet.

Take the dirty dishes that guest leave at their places and wipes table.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

1.00pm - 2.00pm

Break

2.00pm - 4.00pm

Refill cutleries in the container at the Seagull for tomorrow breakfast.

Wipe the glasses, cutleries and tables that will be use for buffet this evening.

Look for Salt Shack Bar and serve the customers on their needs.

Cleans the dirty plates and clean table at the Salt Shack Bar that use by the guest.

Take order from the customer in the Salt Shack Bar.

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9.00am

Tumbprint

9.00am - 10.30am

Serve guests for breakfast in buffet theme.

Clean the table by taking dirty plates and cups that have been used by the guest and clear it to the steward.

Clean the buffet after the closing time and clean all the buffet tables.

10.30am - 1.00pm

Clean spoons, forks, cups and so on for next use.

Arrange the cutleries in the right place.

1.00pm - 2.00pm

Break for lunch

2.00pm - 5.00pm

Setup hall at the ballroom for the staff presentation on 3.00pm - prepare projector for slide - arrange 64chairs to the staff.

Setup buffet for breakfast on the next day.

Wipe tables and chairs at the Salt Shack Bar to keep them clean.

Deliver food to guest room for room service reservation.

# data[].attributes.body
PUBLIC HOLIDAY 🏝

Eid Mubarak

# data[].attributes.body
9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Kak Murni.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

** Break on 1.00pm - 1.30pm

⚠️ Briefing with Housekeeping Manager Department on 9.00am.

# data[].attributes.body
9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Iman.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

** Break on 1.00pm - 1.30pm

# data[].attributes.body
9.00am - 5.00pm

Briefing before start working.

Setup and fill up the inquiries on the trolley for cleaning rooms

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Make sure the cleaning of the rooms so that do not have more complaint from guest.

**Break on 1.00pm - 1.30pm

# data[].attributes.body
8.00am

Tumbprint

8.00am - 12.00pm

Serve customer that come for breakfast.

Take the dirty dishes that guest leave at their places and wipes table.

Wipe the glasses, cutleries and tables that will be use for Ramadhan buffet.

Refill cutleries in the container at the Seagull for tomorrow breakfast.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

12.00pm - 4.00pm

Wipe tables on the Salt Shack Bar so that look more clean.

Look for Salt Shack Bar and serve the customers on their needs.

Cleans the table at the Salt Shack Bar that use by the guest.

Take all the dirty plates on the table after use by the guest.

Clean tables at the Jingga Jingga Pizzeria from dusty.

Take complete order from kitchen and serve to the customers.

Went for rounding blok for cleans the room service dishes.

# data[].attributes.body
8.00am

Tumbprint

8.00am - 1.00pm

Serve customer that come for breakfast today - mini buffet.

Take the dirty dishes that guest leave at their places.

Wipe the tables after use by the guest.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

Round the rooms to look for plates that use by room service's customers.

1.00pm - 4.00pm

Arrange the tables and chairs at the Broadwalk to the guest that reserve for the buffet Ramadhan.

Wipe the glasses, cutleries and tables that will be use for the buffet.

Look for Salt Shack Bar and serve the customers on their needs.

Cleans the table at the Salt Shack Bar that use by the guest.

Take all the dirty plates on the table after use by the guest.

# data[].attributes.body
9.00am - 2.00pm

Interacting with the guests to handle request for an accommodation.

Checking accommodation availability and assigning it to the guest.

Collecting detail information while guest registration.

Issuing accommodation keys to the guest.

Give the direction to the guest on how to reach on the room they get.

Engage with the guest that come for their check in.

Settling guest payment at the time of check-out.

Pick up the phone for any inquiries from the guest.

⚠️ Half day until 2.00pm only - claim hours from 24/6 ⚠️

# data[].attributes.body
9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Kak Yuhan.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

** Break on 1.00pm - 1.30pm

# data[].attributes.body
8.00am

Tumbprint

8.00am - 4.00pm

Serve customer that come for breakfast.

Take the dirty dishes that guest leave at their place and wipe the tables after use by the guest.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

Wipe the glasses, cutleries and tables that will be use for the buffet.

Look for Salt Shack Bar and serve the customers on their needs.

Cleans the table at the Salt Shack Bar that use by the guest.

Round the rooms to look for plates that use by room service's customers.

# data[].attributes.body
9.00am

Tumbprint

9.00am - 10.30am

Serve guests who come to dine for breakfast.

Clean the table by taking dirty plates and cups that have been used by the guest.

Bring a dirty food cart inside to be cleaned.

10.45am - 1.00pm

Clean spoons, forks, cups and so on for next use.

Arrange the cutleries in the right place.

1.00pm - 2.00pm

Break for lunch

2.00pm - 5.00pm

Setup buffet for breakfast on the next day.

Wipe tables and chairs to keep them clean.

Deliver food to guest room for room service reservation.

# data[].attributes.body
9.00am - 5.00pm

Interacting with the guests to handle request for an accommodation.

Checking accommodation availability and assigning it to the guest.

Collecting detail information while guest registration.

Issuing accommodation keys to the guest.

Give the direction to the guest on how to reach on the room they get.

Engage with the guest that come for their check in.

Settling guest payment at the time of check-out.

# data[].attributes.body
12.00pm - 8.00pm

Proccesing on guest that checking out for that day.

Recheck if any bills that need to be paid.

Communicate with guest that come for check in.

Issuing key room to the guest.

Give the direction to the guest on how to reach on the room they get.

Pick up the phone for any inquiries from the guest.

Prepare for registration card for tomorrow guest.

Settle on the pairing room that coming for tomorrow.

# data[].attributes.body
9.00am - 5.00pm

Communicate with the guests to handle request for an accommodation.

Reply to the guest of they have any inquiries.

Checking accommodation availability and assigning it to the guest.

Collecting detail information while guest registration.

Issuing accommodation keys to the guest.

Give the direction to the guest on how to reach on the room they get.

Engage with the guest that come for their check in.

Settling guest payment at the time of check-out.

Pick up the phone for any inquiries from the guest.

⚠️ Break on 1.00pm - 1.30pm

# data[].attributes.body
9.00am - 5.00pm

Take the key rooms at the front office for all staff.

Setup the rooms for the check in guest.

Setup the trolley that have the inquiries for cleaning rooms.

Determine which room need to be clean first.

Set a bed sheet, put on duvet cover and pillowcases in good condition

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

**Break on 1.00pm - 1.30pm

⚠️ Briefing with Housekeeping Manager Department on 9.00am.

# data[].attributes.body
8.00am

Tumbprint

8.00am - 1.30pm

Serve customer that come for breakfast today in term of mini buffet.

Take the dirty dishes that guest leave at their places and wipes table.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

Rounding over the blok for room services.

1.30pm - 2.15pm

Break

2.15pm - 4.00pm

Wipe the glasses, cutleries and tables that will be use for Ramadhan buffet.

Look for Salt Shack Bar and serve the customers on their needs.

Cleans the table at the Salt Shack Bar that use by the guest.

Take all the dirty plates on the table after use by the guest.

# data[].attributes.body
9.00am

Tumbprint

9.00am - 1.30pm

Serve customer that come for breakfast today in term of mini buffet.

Take the dirty dishes that guest leave at their places and wipes table.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

1.30pm - 2.15pm

Break

2.15pm - 5.00pm

Wipe the glasses, cutleries and tables that will be use for tomorrow's buffet.

Top up the cutleries into the container that have in the Seagull.

Cleans the table at the Salt Shack Bar that use by the guest.

Take all the dirty plates on the table after use by the guest.

Cleans the tables at the Jingga Jingga Pizzeria.

# data[].attributes.body
9.00am - 5.00pm

Take the key rooms at the front office for all staff.

Setup the rooms for the check in guest.

Setup the trolley that have the inquiries for cleaning rooms.

Set a bed sheet, put on duvet cover and pillowcases in good condition

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

**Break on 1.00pm - 1.30pm

# data[].attributes.body
9.00am - 5.00pm

Briefing before start working.

Setup and fill up the inquiries on the trolley for cleaning rooms

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Make sure the cleaning of the rooms before release to the Front Office.

**Break on 1.00pm - 1.30pm

# data[].attributes.body
9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Kak Yana.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Recheck the clean room before release to the Front Office.

** Break on 1.00pm - 1.30pm

# data[].attributes.body
9.00am - 5.00pm

Setup and fill up the inquiries on the trolley for cleaning rooms - fill the toileteries, bath mat, towels and other.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

**Break on 1.00pm - 1.30pm

# data[].attributes.body
OFFDAY 🏝

Replacement of Date

# data[].attributes.body
8.00am

Tumbprint

8.00am - 1.00pm

Serve customer that come for breakfast today in term of mini buffet.

Take the dirty dishes that guest leave at their places and wipes table.

Prepare for 'welcoming drink' at the lobby for customers that come to the resort.

1.00pm - 4.00pm

Wipe the glasses, cutleries and tables that will be use for Ramadhan buffet.

Look for Salt Shack Bar and serve the customers on their needs.

Cleans the table at the Salt Shack Bar that use by the guest.

Take all the dirty plates on the table after use by the guest.

# data[].attributes.body
OFFDAY 🏝

Replacement of Public Holiday

# data[].attributes.body
9.00am - 5.00pm

Supervisor arrange which partner will be working along - partner with Kak Melor.

Refill the wheeled cart with fresh bath towels, hand towels, the toileteries and any other linen required in each room.

Determine which rooms need to be clear first.

Setup the rooms for the check in guest like set a bed sheet, put on duvet cover and pillowcases.

Wipe all the things in the rooms to look more clean and away from any dust.

Arrange the facilities in the bed on their own places.

Recheck the clean room before release to the front office.

Sent request from the guest to their room.

** Break on 1.00pm - 1.30pm

# data[].attributes.body
8.00am

Tumbprinnt

8.00am - 11.30am

Ensure all equipment on site for service and maintenance requirements such as check for the cutleries, put the food tag and check the food either ready or not.

Serve dishes to customers according to standards today which is in term of minit buffet.

Clean and wipe the tables after guest leave their place.

Prepare for welcoming drink at the lobby of the hotel.

11.30am - 4.00pm

Clean and ensure all cutlery in the Seagull is ready to use to serve guests for tomorrow breakfast.

Wipes table on the Salt Shack Bar.

Take the complete order from the kitchen and serve to the customers.

Went for rounding and clean the dishes from the guest that leave their plates outside their room.

# data[].attributes.body
9.00am

Tumbprint

9.00am - 10.30am

Serve guests for breakfast in condition of buffet.

Clean the table by taking dirty plates and cups that have been used by the guest.

Bring a dirty food cart inside to be cleaned.

Clean the buffet after the closing time and clean all the buffet tables.

10.45am - 1.00pm

Clean spoons, forks, cups and so on for next use.

Arrange the cutleries in the right place.

1.00pm - 2.00pm

Break for lunch

2.00pm - 5.00pm

Setup buffet for breakfast on the next day.

Wipe tables and chairs at the Salt Shack Bar to keep them clean.

Deliver food to guest room for room service reservation.

Serve customer that come for dine in at the Salt Shack Bar.

# data[].attributes.body
9.00am - 9.00pm

Proccesing on guest that checking out for that day.

Recheck if any bills that need to be paid.

Communicate with guest that come for check in.

Issuing key room to the guest.

Give the direction to the guest on how to reach on the room they get.

Pick up the phone for any inquiries from the guest.

Prepare for registration card for tomorrow guest.

Settle on the pairing room that coming for tomorrow.

Showing room to the guest that want to upgrade their type of room.

# data[].attributes.body
9.00am - 5.00pm

Interacting with the guests to handle request for an accommodation.

Checking accommodation availability and assigning it to the guest.

Collecting detail information while guest registration.

Issuing accommodation keys to the guest.

Give the direction to the guest on how to reach on the room they get.

Engage with the guest that come for their check in.

Settling guest payment at the time of check-out.

Pick up the phone for any inquiries from the guest.

# data[].attributes.body
12.00pm - 8.00pm

Proccesing on guest that checking out for that day.

Recheck if any bills that need to be paid.

Communicate with guest that come for check in.

Issuing key room to the guest.

Give the direction to the guest on how to reach on the room they get.

Pick up the phone for any inquiries from the guest.

Prepare for registration card for tomorrow guest.

Settle on the pairing room that coming for tomorrow.