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Updated and Timely

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Continuous Improvement

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Audience-Based (and Needed)

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Clarity

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TA and training is so effective that it makes LPH feel confident and empowered in the work they do, resulting in low staff turnover, and strong PSE change on the ground.

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The the Making it Better Log, the resources offered in Basecamp, and the Small Group/Office Opportunities.

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Making It Better Logs-- I enjoy receiving these on a bi-weekly basis.

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Clear expectations around which local public health staff should attend which trainings (especially when there are multiple trainings/office hours/networking groups on similar topics)

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TA Office Hours and the Small Groups-- Great opportunities to connect, get a refresher.

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Clear understanding of who is providing the TA and their relationship with MDH and local public health, e.g., is there a TA contract with MDH? Does there need to be a contract with local public health? How is the intake process handled: through MDH? through the TA provider? What's the capacity of the TA provider?

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Compass-- Great Basecamp Resource!

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TA giving sources and links to explain topics and subjects

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Follow-ups. Often TA guidance is a one time conversation and isn't met with follow-up.

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SHIP Orientation PowerPoint/Guide is updated for new SHIP Staff

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Reaching out to LPH instead of LPH reaching out to TA.

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Being accommodating and responsive when questions arise. Also, if someone does not know the answer, they will look for it.