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She is responsible for creating and managing content to promote the business, like posters, videos, and social media posts. She led the team in keeping the social media active and making sure the brand looked good and reached the right audience.

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Customer Problems We Address and Solve

Losing or Misplacing Keys :

Many students and staff at UNIMAS struggle with keeping their keys organized, especially when juggling multiple responsibilities. Our keychains provided a simple, stylish solution to this problem by offering durable and lightweight products that could securely hold keys.

Gift-Giving Challenges :

Students and staff often look for small, thoughtful gifts for friends, colleagues, or family members. Our personalized keychains served as ideal gifts that were both meaningful and budget-friendly, helping customers solve the dilemma of finding affordable and memorable presents.

Customization Requests :

Customers frequently struggle to find accessories that suit their personal preferences. By offering customization options, we empowered customers to create keychains that reflected their personality, style, or sentimental value.

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Cuty Keychain Official Page

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This project was a great learning experience as it helped me understand the importance of planning, teamwork, and communication, as we all had specific roles and worked together to promote and sell the keychains. Besides, I also learned how important it is to understand the target audience and use creative marketing to attract buyers. Personally, I developed my financial and organisational skills, particularly in managing expenses and ensuring we stayed on budget while making a profit. Overall, I this project gave me hands-on experience in budgeting, sales, and teamwork, which are essential skills for any entrepreneurial venture.

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Working on the keychain selling project with my group was an enriching experience. It wasn't just about selling keychains, it was about learning teamwork, creativity, and how to turn ideas into profit. From brainstorming designs to marketing and managing finances, every step taught me valuable lessons. Seeing our hard work pay off with a profit was incredibly satisfying and showed the power of collaboration. Most importantly, I realized the importance of communication, compromise, and celebrating small wins together. This experience has truly boosted my confidence in entrepreneurship and teamwork.

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Overall, it was such an experience for me where I gained many new knowledges after doing business. It also enhanced confidence in the decision-making and leadership capabilities of each team member where we discussed and planned our business project. I have ve gained invaluable insights that can help my understanding of business entrepreneurship.

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This project was an eye-opening and rewarding experience for me. It gave me the opportunity to apply practical skills, face challenges , and grow both personally and professionally. I am proud of my contributions to the team, especially in managing orders and requests from customers. Additionally, I took a proactive role in engaging with customers, which helped build connections and increase sales. By collaborating effectively and communicating openly with my teammates, we were able to streamline our operations and make collective decisions.

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Cuty Keychain tiktok official account

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He manages orders and customer requests involves ensuring a smooth process from order placement to delivery. This includes accurately receiving and organizing orders, checking inventory, confirming details with customers, and preparing items for shipping. By staying organized and communicating effectively, he ensure customer satisfaction and build trust in business.

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He ensures that all order are processed accurately and promptly, coordinating with the team to manage all order while maintaining high-quality standards. He also actively interacts and listen to the customers request and needs. He fosters trust and satisfaction among customer by maintaining a positive attitude and being approachable.

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By participating in this project where we worked as a team to sell our product was a exciting and insightful experience. Each team member contribute to ensure our project's outcome is success. My contribution was communicating with our customer and understand their needs. Being positive and able to provide solutions for our customer was importance so that trust and satisfaction can be foster. Throughout this project, I have been able to learn about marketing strategies, developing my communication skills and strengthened my teamwork with my team to achieve our goals.

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When the customer needs help with our product or has questions about our service, Chempaka Alissa as the customer services manager handles the task. The main role of customer service is to be the direct connection between a business and its customers. Therefore in CutyKeychain, helping, solving customer problems, and answering questions is very important.

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This project was a valuable and transformative experience for me. It allowed me to put my practical skills into action, overcome challenges, and develop both personally and professionally. I take pride in my role within the team, particularly in handling customer orders and requests. Moreover, I actively engaged with customers, fostering relationships and boosting sales. Through effective collaboration and open communication with my teammates, we successfully streamlined our operations and made well-informed decisions together.

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Our beloved customers reaction upon receiving their keychains ;)

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Some of the feedbacks from our customer !

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He manages overall operations and ensures smooth processes across all aspects of the business. This includes supervising production, managing inventory, and coordinating tasks to maintain efficiency. He handles customer inquiries, address special requests, and resolve issues promptly. Additionally, he develops marketing strategies, tracks sales, and collaborates with the team to achieve goals. By staying organized, communicating effectively, and fostering teamwork, he ensures customer satisfaction and drive business growth.

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Matching keychains for you and your favorite person? Say less😍💅🏻

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She works on setting a fair price for the keychains that balances affordability with making a profit. She keeps track of all the costs, like production and advertising, and compares them with the money earned to make sure the budget is on track. She also manages expenses, prepares basic financial reports to update the team, and looks for ways to cut costs.

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Our multimedia and promotional unit is led by Aleeza. She plays a key role in generating ideas for our Instagram page. We created this platform to provide a more efficient and direct way to communicate with our valued customers. By showcasing our unique collection of keychains, we aim to offer a seamless shopping experience where you can view our products, check prices, and easily place orders. This page fosters better interaction and ensures our customers have quick access to our latest offerings and updates.

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The name CUTY KEYCHAIN was chosen based on our products. Keychains are not only practical items for organizing keys but also serve as meaningful keepsakes, accessories, or gifts. Our keychains were designed with our target audience which are UNIMAS students and staff who appreciate affordability, convenience, and the ability to personalize their purchases. We chose to operate from 9:00 AM to 9:00 PM, a schedule tailored to fit the routines of our primary customers. During the morning hours, we aimed to capture early risers, including staff and students heading to classes or offices. The midday period aligned with lunch breaks and free time, while the evening hours allowed us to serve students relaxing after classes or heading home.

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Grab your cute keychain!

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CutyKeychain consists of 6 members. Fridifson Angking as the manager manages each unit to play their respective roles and monitor sales. Next, Fiorella manages the financial plan of the business where she plans a financial budget and controls the withdrawal and inflow of money. Aleeza Jerophy as the multimedia and promotional unit, actively promotes sales of products, creates posters, and produces videos. Nathaniel and Hillary handle sales by managing orders and requests from CutyKeychain's customers. In the other hand, Chempaka Alissa ensures that all customers have a positive experience with CutyKeychain's products as the customer services manager.

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Soft Pink Minimalist Organizational Structure Graph