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1. Haziq
2. Aliff
3. Khalyjah
4. Yun Thong
5. King
6. Chikita
7. Catherine

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- 1) How much cost do you used in producing the product?
We are sorry to tell that this is actually a confidential information but they are less than RM15.
- 2) Is your product suitable for customers that love to eat sambal but they do not really like the spicy taste?
Yes, you can choose the original taste it is less spicy.

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- 1. What is the best service that you can serve for your target customers?
We provide fast delivery and easy payment method for our customers.

2. What is the best way for us to reach your products?
You can contact us through Instagram, Facebook or WhatsApp. We are always ready in these three platforms, just choose your favourite!

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- Q1: What evidence can you provide of prior business success?
We managed to gain profit and our gross profit is bigger than  our producing cost.

- Q2: How well do you know your competitors?
We know what kind of marketing and strategy for their business.

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- Does the sambal contain prawn or any prawn-related products? looking out for people with allergy
NO prawn added, we only use chili, garlic, salt and lime.

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Q1 : Does sambal have to be refrigerated?
Yes for longer lasting.
Q2 : How long does sambal stay good for?
For 1 month.

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1.  is your sambal have an expiry date?
They do. After opening the seal, they can last up to 1 month but 2 months if you put in the freezer.
2. Did you use any offer for your product?
When we first launched our product, we gave 30% discount.
3. What is the background of the sambal maker?
Our sambal maker has a culinary background and his family is very famous for their local cuisine catering business.

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1. What is pricing strategy of your product?
We use a plus cost plus pricing strategy.
2. How spicy is your sambal?
It is almost as spicy as the famous Samyang sauce.

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1. Is your product certified Halal by Jakim?
We are still working out on it because the process took quite a time but worry not. Our supplier are Muslims and we choose only halal ingredients.
2. Would you ever consider selling something else along with the sambal or are you planning to sell that one product only?
Currently we are not planning to sell other product but we might have a new product in the future.

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1. How do you keep the freshness of sambal for a long time?
We remind customers to keep sambal refrigerated to remain freshness and longer lasting.
2. What is your best way to compete with your competitors?
We provide better after service than the competitors and put a very relevant price for our products.

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1. How much is one bottle?
Price as below:
Original: RM15
Extra spicy: RM16.50
2. What's the volume for a bottle?
It is 450g.

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1. how do you make sure that the glass bottles do not break during the delivery process?/ how do you wrap your product?
We used at least 5 layer of bubble wrap to make sure it won't leak and break during delivery, while for COD service, we deliver by car so it's safe.
2. if the glass container breaks or there are any leak, do they get a full refund or you will deliver a new product?
No. we make sure we wrap our sambal with 5 layers of bubble wrap and had tested prior to this.
3. how do you compete with other sambal products ie sambalnyet?
We made a promotion and discounts (such as discounts for reusing bottles) which other competitor like sambalnyet has not do yet.

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1. How long can it last once the product is opened?
For 1 month.
2. How spicy is extra spicy?
It is almost as spicy as the famous Samyang sauce.
3. What is the ingredients in this sambal? Does it have anchovies?
We have chilies, garlics, salt, onion, lime and no anchovies.

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-how much is the delivery fee?
It depends on the area, normally it's around RM6-RM8.
- Is it available for Selangor area?
Yes, it is.

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1. Is the sambal only available in Selangor?
We provide shipping using courier as well but COD only available in Selangor area.
2. What makes your sambal special than the other sambal products out there?
We use local ingredients and did not use any imported ingredients.