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More soft skills on communication and community

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More soft skills on communication and community

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Some additional tips in talking/interviewing people, show empathy, to ask more 'why'? to get a better understanding and to form appropriate responses. And also to think about asset based community as compared to a need based approach.

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To not assume and find out what your clients need and to keep asking relevant questions while being approachable

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Learning to emphathise and listen to the needs and goals of my stakeholders to help them in getting the resources they need.

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Don't stop at 2 or 3 whys, go deeper - even in interpersonal relationships (these affects your mood at work too!). Don't just stop at observing and assuming when looking at a problem. Dig deeper. Build trust and hold space for the people you want to help / change.

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reinforces aspects that i may have overlook.

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why? why? why? why? why? oh!

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Some additional tips in talking/interviewing people, show empathy, to ask more 'why'? to get a better understanding and to form appropriate responses. And also to think about asset based community as compared to a need based approach.

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It gave me new insights on how I tend to ideate for volunteer activities

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Interviewing skills for interactions with stakeholders etc

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Interviewing skills for interactions with stakeholders etc

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Asset based community development

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the soft approach to reach out to the community

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Community Needs Analysis vs Community Assets Analysis. That both have their benefits and neither is better than the other. Ultimately, they are both used to help build a better community.

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How to start in solving a problem wthin a community and to focus more on the strengths of a community, getting a community to focus on them and look at possiblities as opposed to the problems.

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Understanding -- facts, emotions, etc, comes first, before anything else

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How to provide empowerment to various stakeholders and codify commonly endangered tacit knowledge which is vital to the success of programmes. Each department in my company is critical in imparting strength that lies within ourselves to develop a robust and future ready organisation.

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How to provide empowerment to various stakeholders and codify commonly endangered tacit knowledge which is vital to the success of programmes. Each department in my company is critical in imparting strength that lies within ourselves to develop a robust and future ready organisation.

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Using the poverty simulation as an example of how to engage people online / learn how to be positive and professional when talking to difficult stakeholders

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How to be more tactful, try to use a 'sandwich' approach where I try to find the positives of something before I bring about any negatives, to appease to their situation so that they would be more inclined to be agreeable to my proposal.

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I think the stakeholder engagement is really relevant to my current job scope and is something I can apply and learn from when I engage with my own stakeholders.

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To understand different perspectives and how I can engage with other people

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reinforces the importance of stakeholder engagement

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stakeholder management skills -- specifically how to effectively hold conversation and controlling emotions

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stakeholder management skills -- specifically how to effectively hold conversation and controlling emotions

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The experience of having a glimpse into how structural inequalities are played out in society

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Some of the struggles that other communities such as PWD, Elderly etc. face during this covid-19 period. The poverty simulation was also very fun and interesting.

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The poverty stimulation and role play was very effective in allowing me to fully understand situations that I was unaware of

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the extent of struggles pwds face during covid period

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The Poverty Stimulation really opened my eyes to the social disparities that Singapore has. While I am aware that there are disparities and equalities, I think the activity helped to exemplify to me the issues.

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The struggles of various community within this covid-19 (especially PWD's)

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Expansion of corporate outreach to potentially related target areas aside from usual clientele (6 vulnerable groups)

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Expansion of corporate outreach to potentially related target areas aside from usual clientele (6 vulnerable groups)