# data[].attributes.headline
Characteristics a Customer Service Representative Should NOT Have

# data[].attributes.subject
Characteristics a Customer Service Representative Should NOT Have

# data[].attributes.body
A customer service representative should  not: be rude, slow at their job, hard to talk to, quiet, annoying/agitating, unhelpful, or hard to understand.

# data[].attributes.headline
Characteristics of a Customer Service Representative

# data[].attributes.subject
Characteristics of a Customer Service Representative

# data[].attributes.body
The characteristics of a representative are: they should know what they are doing, be helpful, have a good attitude about it, be friendly, fast in what they do, respectful, and all around helpful.

# data[].attributes.body
It is an online website called Amazon that people go onto to purchase items that they want/need.