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Here I attached together the link and video of my video assignment. Enjoy watching. https://youtu.be/jsBZxNrOHsQ

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Here I attached my report assignment.

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Today as my last day, I take this opportunity to make an interview with Mrs. Suriana as my video assignment. In this assignment I was assigned to make a video about Tiram Travel Ipoh. I also need to ask some qustion to Mrs. Suriana. One of the question that I was asked to her is "how is my prestation in Tiram Travel Ipoh". After finished with recording the video, I just clean up the office as my last task in here. Then we have a farewell party for my last day here. I want to say thank you to all the staffs and internship students during this 16 weeks.

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Today I was assigned to make a list of pilgrims that were joined our packages for this November and December. The purpose of this list is to show how many people that joining us during November and December. The list must be divided according to the month. So the others practical students were doing the list for November, and for December's list the two of us were doing it.

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Today is my day off. Happy weekend.

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Salam Nuzul Al-Quran everyone. Happy weekend.

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Today I was given a task to go to the bank for transfer the money. The money need to be transfer to the HQ account. After done with the deposit money to the HQ account, I continued to finish up my report for this industry training.

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Today I also continue with my report. Mrs. Suriana also allowed me to finish up my report because she know I have a submission date to follow. With all the information that I get from Mrs. Suriana and other staff, I found it easier to finish up my report. Thanks to both of them because helping in answering all the questions that I asked for them.

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Today I make a report about this industry training in the office. I used this opportunity to ask Mrs. Suriana a little things about Tiram Travel Ipoh that I don't know. After some interview with Mrs. Suriana, I continue doing my report so that I can finish it in the time given.

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Happy Wesak Day everyone!

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Today we stared our day with some cleaning works. As we doesn't have time on Saturday to clean up our office, we take this chance to work together to clean up. After done with the cleaning works, I continued to make an update into our invoice;s book. Using all the invoices that were made from the last week, I wrote back all the data into the invoice's book so that it can use as the references to the office.

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Today is my day off.

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Somehow today there are a lot of customers that stop by into our office. Most of them are interested with the package that we offer for this school holiday on this December. They are asking us about the promotion and so on. I was assigned to explain the details about the package that we are offered.

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Today there are some pilgrims that came to our office to receive their free gift from us. Those free gift which are the guide book and two type of bags per person that were included into all our packages. It's mean that every one of our pilgrims will get those free give. Because this pilgrim still haven't received those free gift from us yet and will go to Mekah in this June. That's why we give them their free gift today. I was assigned to get them six quantity of the guide book and the bags for her free gift. Here I attached together the picture of our pilgrims that received guide books for Umrah and Haji and the bags from us.

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Today we are continue to finish up to install the other 50 banners left. As for today, we went to other areas which are Simpang Pulai, Gopeng and other places to put the banners there. This is because we need to promote our promotion at there too. We started it at 9am and finished it at 3pm.

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Today around 10am, four of us were going around the area to install the banners that were delivery for us yesterday. Today we just went to this area to put the banners so that the people around here get to know about this promotion that our branch have right now. About 50 banners that were installed today and we finished it by 2.30pm.

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Today around 2pm, there are some banners that were delivered to our office from the HQ department. These banners is the new banners from HQ department about the new promotion for the school holiday on December. The are 100 of banners that were given to us. We are required to attach this banners around this area to promote this promotion. All of us, the practical students need to do this task tomorrow.

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As usual on every Monday, is the day to update our invoice's book. Even though there are new practical students here, I still take this task as my routine on every Monday. This is because I only have a few weeks here in Tiram Travel Ipoh. By using the main email, I record back the invoice into the invoice's book.

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Today is my day off.

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Today is my day off.

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Today I was assigned to make a deposit money transfer into our HQ department. I bring one practical student with me to showed her where the bank is. Like usual, I just used ATM machine to make the deposit money transfer if the amount of the money that I need to deposit is not more than RM 4000.00.

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So for today we need to make some cleaning in the office. Usually, this duty is done on Saturday, but we have been told that we will have a day off on Saturday so we take this opportunity to clean the office. Together with all practical students, we dividing our task to clean the office. There are five practical students including me, so we divided into three groups as usual. The task were divided into three which are office part for one people, storage room for two people and toilet part for two people. After everyone get their own part, we continue with our task to clean and tidy up our office.

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Yesterday, all the practical students had participated on the poster for Ramadhan. There are some posters that we given to Mrs. Suriana to make the choice. After choosing the best poster from us, I was assigned to update our main page on Facebook. The purpose of this poster is to inform to all our customers that our office will be open from 8.30am until 4.15pm. This poster is also highlighted to all our customers about the Ramadhan that are started today. Here I attached together the poster that we posted into our main page on facebook.

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Today all the practical students need to make some poster for this Ramadhan. Mr. Bahakhi, the boss of us given us the task to all his practical students to participate to make posters for each branch. So all the practical students in Tiram Travel Ipoh including me were cooperate with each other to make some posters. All of us given some ideas to make a beautiful poster for our office. After some discussion, we agreed to make three posters and Mrs. Suriana will decide which one will used.

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Today like every Monday I will make some update into our invoice's book. By using our main email as the reference, I just need to recorded back to the book all the invoices that were recorded in the mail. I giving the opportunity to all the new practical students to make the record in the invoice's book. I'm glad that all of them understand how to record back the invoices to the book and showed me a good work. After giving them the chance, I continue to finished to record all the invoices from our main email into the book from last week.

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Today is my day off.

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Today is the day of our intensive course for this month that were held in Surah Al- Jamaiyah. The event were started from 8.30 am and finished at 12.30 pm. 30 participants of our pilgrims that came today to join this intensive course. Mostly the participants that were joined today are the one that will going for Umrah in May. The talk for intensive course is given by our Haji Alias. After given some talk and advice for their Umrah, Haji Alias also showed them a demonstration on doing Umrah. The intensive course end at 12.30 pm, and all the practical students need to clean up the Surau Al-Jamaiyah after all the participant went home.

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Today I was assigned to reminded back to all our pilgrims about the intensive course that will held tomorrow. I re-inform back all the information so that they didn't forget about our intensive course. After done re-inform back to all our pilgrims, I need to make some document that need to bring for our intensive course tomorrow. Then I need to prepare all the things that need to bring to the intensive course, to make sure nothing was left behind in the office.

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Today the boss, Mr. Bahakhi came to our office to past down the flyers and guide books to us. He explained that the flyers are the new flyers from the HQ department for the school holiday promotion (December/ January). We need to inform to all our customer about this promotions so that they knew about our promotion price that we offered for them.

A small meeting with Mrs. Suriana was takes place to get to know what the office is needed to improve. Then he introduced himself to the new practical students. After getting to know with all the practical students, he give some advice for us and talking a little things about the Tiram Travel Ipoh before he going back.

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Today is a public holiday because of PRU-14.

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Today I make some update into our invoice's book. Actually I need to update our invoice's book yesterday, but because of the new comer into our office, I don't have time to make the update. That's why today I need to update the book. By using our main email as the reference, I just need to recorded back to the book all the invoices that were recorded in the mail. I also take this opportunity to teach all the new practical students how to make the record in the invoice's book. Then I finished to record all the invoices from our main email into the book from last week.

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Today there are four new practical students that come to take the internship in Tiram Travel Ipoh. There are all came from 'Institut Profesional Baitulmal Cawangan Putrajaya'. There are also take the same course which is 'Diploma Pengurusan Haji dan Umrah'. Their course is really match with our Tiram Travel which is more into Haji and Umrah. After the introductory session end, I was assigned to teach them about the jobs in the office. Then I was also need to tell them a little things about Tiram Travel Ipoh. Today I just do some orientation for them, so that they can get used with our environment in the office.

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Today is my day off.

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Today is Saturday which is mean a day to clean up the office. As for today I just clean up the office. I sweeping the office to clean up the dust. Then I'm arranged all the documents in the bookcase. After that, I'm just clean up all the desks to make it looks tidy. Today also I'm just clean up one space in a week because is only me here to clean up the office.

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Today there were some delivery that came to post the bags to our office. 7 boxes of bags were delivery to us. I was assigned to get the delivery and arranged them in our storage room. Lucky me, the postman help us to bring the box into our office because of our office is in level two. By his help, the boxes were safe to place into our office. I just bring the 7 boxes into the storage room and arranged them. After that, I opened up one box to bring out the bags and then I arranged them. There are 15 bags in one box, so the total that I received for today is 105 bags.

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Today I was assigned to inform to all our pilgrims about the intensive course for this month. We take prioritize to our pilgrims who going to Mecca in May first then we also informing to our other pilgrims who going to Mecca from June to December.

By using the 'WhatsApp' application, I informed to all our pilgrims about the intensive course for this month that will be held on 12th May. In the message, was included the name of the place, date, time and also the location of the place.

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After a long break, I'm stating my new week with updating our invoice's book. I referring from our main mail. Then I record down all the invoices in the email to the book. All the invoices in the email were recorded by Mrs. Suriana and I just need to copy it down into the book for our reference.

Then I was assigned to go to the bank to make a deposit money into our HQ's account. As usual if the money that need to be deposit is a large amount, I will go to the counter to do the deposit.

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Happy labor day everyone.

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Today my body was felt not good, so I taking a mc from office after get an approval from Mrs. Suriana.

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Today is my day off.

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Today is Saturday which is mean a day to clean up the office. Today I need to clean the office alone again because so far I'm the only practical student here. So for today I just clean up the toilets because last week I'm done cleaning up the office. Because it's just me to clean the office, I just clean up one space in a week like I did last week.

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Today there are some pilgrims that came to our office to make a vaccine injection in our office. The vaccine is called MENINGOCOCCAL. The injection of Meningococcal vaccine is MUST be injected in order to avoid meningitis germs (brain infections). Vaccine resistance in the body depends on the type of vaccine and advice from medical doctors. Some have survived for 2 years, some are up to 5 years old. With some help from the clinic that have been working together, our pilgrims can have their injection in our office. I was assigned to help the nurse in what she need. For example, help her record the details of our pilgrims and clean up the space she want to use.

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Today there are some pilgrims that came to our office to receive their free gift from us. Those free gift which are the guide book and two type of bags per person that were included into all our packages. It's mean that every one of our pilgrims will get those free give. Because this couple of husband and wife, still haven't received those free gift from us yet and will go to Mekah in this May. That's why we give them their free gift today. I was assigned to get them two quantity of the guide book and the bags for their free gift. Here I attached together the picture of our guide book for Umrah and Haji and the bags.

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Today there are some pilgrims that came around 2 o'clock. Their intention to our office today is to get their bags from us. Because of the limited stock of bags, Mrs. Suriana will prioritize the pilgrims that will go to the Mekah first. After confirming their departure date, I will get their bags in the store for them. The number of bags given to them must be correct so that there will no error in the future.

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Today I was assigned to go to the bank to make a deposit money to our HQ's account. Every week or two times a week, I was always assigned to make a deposit money into our HQ's account. This is because of the money of our customer that need to be deposit as soon as possible into our main account. If there are a lot of money in one day, that's mean I need to make a deposit into our main account in the same day.  But usually, we make the deposit twice a week. Today, I just need to use the ATM machine only to make the deposit into our main account.

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On every Monday, updating the invoice's book is a must. By referring to the our main email, I'm updating the book with all the data in the email. I recorded back into our invoice's book. All the invoices must be record according to the date, number of invoice, the amount, the date and time of bank transfer and the date and time of the email was sent.

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Today is my day off.

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Today is Saturday which is mean a day to clean up the office. Today I need to clean the office alone. So for today I just clean up the office because last week I'm done cleaning up the store. I sweeping the office to clean up the dust. Because it's just me to clean the office, I just clean up one space in a week.

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Today I continue to finish up the task given regarding on the guide book for Haji and Umrah. From all the reference that I used, I was able to prepare almost 70%. So today I just need to finish up the guide book to give to Haji Alias. Even though he never give any due date to me to send back to him, but I just want to show it to him as soon as possible. Alhamdulillah I was able to finished the guide book for Haji and Umrah today. Then I give the document data to Mrs. Suriana so she can email it to Haji Alias.

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Today I was assigned to make a deposit money to our main account which is HQ's account. Because the deposit required a lot of money, I need to use the counter rather than ATM machine to make sure the transfer is safe.

Then around 3pm, there are some customers who came to received their bags. It was my job to distribute the bags to our pilgrims. With the correct number of the bags to be given to our pilgrims also is my responsible. I need to make sure the total number of bags is correct before pass it to them.

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Today, I was assigned to make a guide book for Haji and Umrah. As I mentioned before, we give a guide book and bags for each pilgrimage as our free give. Even though we have our own guide book, Haji Alias still want me to make a guide book with the most important part only. After discussing what I need to put inside the guide book, I started my research to put the most important information into the guide book. By referring from the internet and our official guide book, I use the data to make the guide book for Haji and Umrah.

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Today like usual days in Tiram Travel Ipoh, I was assigned to go to the bank to make a deposit money. That money need to be deposit into our HQ's account. As I mentioned before, we don't keep those money in our office. If some customers come and pay us, their money will be deposit directly into our HQ's account. This way is to make sure that the money are safe. Because I always do this task, I think I become expert with the ATM machine to make a money bank in.

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As usual on every Monday, I have a new task which is updating our invoice's book. Usually we will take turn on updating our invoice's book. But because of there are no more practical students here except for me, this task is my responsible from now on. After checking the email, all the invoices data were recorded into the book. All the details in the email need to be sure to be correct. This is because these datas will be uses as our reference to the office.

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Today is my day off.

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It is a cleaning day for today. Not like others Saturday, today I need to clean the office alone. So for today I just clean up the store because of the stock of bags. After the stocks coming in, we didn't have any time to clean up the store. That's why I used this opportunity to clean up our store. I arranged back the left over of the bags so that it looks tidy in the office. Then I sweeping the room to clean up the dust. After done with the sweeping the room, I just arranged all the documents in the file to be able to find it and to tidy up the place.

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Today is the last day for other two practical students who were my friends during this internship. As their last day for today in Tiram Travel Ipoh, we make some farewell party to celebrate them as they finished their intern life. During the farewell party, Mrs. Suriana give some advice to them to be a good person in the future. She also added, there are a lot of things that we can learned in this world. After the farewell party end, we say goodbye for the last time. I wish both of them a good luck for their presentation and also for their future

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Today also I was assigned to go to the bank to make a deposit money to our HQ department account. But this time I used the ATM machine like usual. After done deposit the money to our HQ department, Mrs. Suriana asked me to record the number of pilgrim that are joining us for the month of October to December on the whiteboard. After cheeking the number of pilgrim that will join us during this October to December through online data system, I wrote down the data on the whiteboard. The data is for the reference for us to uses and see how much more available seat for that months.

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Today as usual I was assigned to go to the bank to make a deposit money to our HQ department account. Usually, I just used the ATM machine to make the deposit to our HQ department account and it makes the process faster and easy.  But today it was different because I need to go to the counter to make the bank in process. Because of the amount of money that need to be deposit is in huge numbers, I need to use counter service ti make the deposit. This way is also to protect me that bring a lot of money and to be safe.

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Today I was assigned to make some update on our main page facebook, which is Tiram Travel Ipoh. The page need to be update with the latest news so that our customers that visiting our main page on facebook will get the update news from us. Facebook is our second communication to communicate with our customers. Other than that, facebook also we used as our promotion place where we put some posters about our packages.

As for today, I am just updating the page with our new packages that were available in Tiram Travel Ipoh. Those packages were also in a promotion price. That's why I put it on our main page in facebook to attract more customers to join with our packages. I'm updating our main fage with Umrah package 2018/2019 and overseas travel package. Here I put a picture of our main facebook page.

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As the opening day of the week, today I need to make an update into the invoice's book. Based on the invoices that were safe in the email, I checking back those email to see which invoice that I haven't record down into the invoice's book. After making sure which one is need to be record, I record down all the invoices that were safe in the email.

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Today is my day off.

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Today is the day of our intensive course for this month. After done reporting myself to Mrs. Suriana, I make a preparation for the intensive course that will start at 8.45 am. Then I was assigned to handle the registration of pilgrims. Around 8.30 am, there are some pilgrims that come to join our intensive course. After helping them with their registering for the course, I showed them the room where the course will be held. The number of participants that were joining today was 47 of pilgrims.

In the middle of the course, me and another practical student make a preparation for their breakfast. We just prepare some kuih-muih and mineral water for each of them. The course take a break at 10.30 am. After 30 minutes of break, the course continue with some demonstration on doing Umrah by Haji. Alias. The course end at 12.30 pm.

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Today I was assigned to go to the post office to make a delivery to our pilgrim. According to Mrs. Suriana this pilgrim couldn't come to the office to get their bags, that why we're require to make the delivery the bags to him. Before I go to the post office, I need to wrapped the bags in the box first. This is because the bags need to delivery in the safe quality. The box can prevent the bags from damage and the owner will receive the bags in a good quality. After done with wrapping the bags, it is the time to post the bags. I need to make sure all the details that I wrote need to be correct so that the delivery is safe to post to the owners.

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Today the task given to me is to make a name form for the uses in our intensive course that will be held on this Saturday. Before that I need to make sure how many people will come, to estimates the number of form.

After follow up with our pilgrims that will attend to our intensive course, I make three (3) name form. This form will be use to filling in their name that will attend to our intensive course. According to what I had learned, this name form is really important data to our office as to make sure the number of pilgrims that will attend to the intensive course to be record in the report.

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Today I was assigned to inform to all our pilgrims that will going for their Umrah about the intensive course for this month. Usually this event is only priority for our pilgrims that will going for their Umrah in this April. But we are still invites all our pilgrims that will going for their Umrah this May and June.

By using the 'WhatsApp' application, I'm informing to all our pilgrims that we will held an intensive course for them to join on this Saturday. In the messages that were send to them, I include all the details needed. For examples the date, time the course will be start, the place where the event will be held and also the agenda in this intensive course.

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Today I was assigned to make some editing with our customer's photo. That photo will be uses as their visa photo. As I mention before, we have provide a taking pictures service for our customers. Those pictures that we took, need to be edit first before we use as their visa photo. The skill that I was learned before I use it into this editing our customer visa photo. After done with the editing, the pictures need to print out.

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Today I need to make an update of invoices in the invoice's book. Because I had learned how to make a record into the invoice's book, the task were given to me. It was showed in the book that it's been a week since the last update. The invoices were safe in our main email, so I need to record back into the invoice's book. With all the details in the invoice, I need to copy down into the book.

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Today is my day off.

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Today is the day when the office need to be clean. As usual, all the intern students take part in cleaning the office together. After taking about an hour to finish all the part in our office, we were given a few minutes to take a break.

Then in the afternoon, there are some customers that come to office to get their bags. After Mrs. Suriana announced to all pilgrims that we have stock of bags, a lot of them came to our office to get their bags. Mrs. Suriana told us to take priority to our customers that will going to Mekah during this month first. Because of the limited number of stock, we need to take care of the customers that will going to Mekah in this month first. If there are balance of bags, we will give it to other customers that going to Mekah in this May or June.

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Yesterday we don't have time to arrange all the bags that we get from Tanjung Malin branch as we reached to the office a bit late. So all the practical students were assigned to arrange all the stock of bags in the store. Because we received two kind of bags which are old design and new design, we need to organized it into two. So that we know which one is the old design and which one is new design.

After we finish organized all the bags, Mrs. Suriana told our customers that we have the stock of bags. In the afternoon, there some customes that come just to get their bags from us. Then is our job to distribute the bags to our customers.

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Today, we were given the task to take the hand carry bag at Tanjung Malim. It is because of the stock of bags in our office are out of stock. Those hand carry bags are needed because it is our free give to be given to our customers that go to their trip for Umrah or Haji. Every customers that go to Mekah with our Tiram Travel will get two type of bags which are hand carry bags and shoulder bags. We were required to go to the Tanjung Malim because of the branch at there still have some stock of bags. It is also because of that branch is more close to our office.

HQ department still can't give us the stock of bags because they still in process. But there are some customers that will go to their trip to Mekah in a few days left that still haven't receive their bags. That's why we go to Tanjung Malim to get the stock of bags from them.

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Today, I was learned on how to record the invoice payment to the invoice's book. Every invoices need to be recorded into this book for the reference to the office. These invoices need to be recorded according to the month. I need to make sure to record those invoices following the order of the date in the month. Beside that, the invoices need to be record by the payment made to the banks like Maybank or Bank Islam.

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Today I was handling some customer's concern on their trip to the Mekah for their Umrah. These customers have a problem with their previous travel agency. Because of that concern, they came to our office to make a changes with their package. They need us to make an official letter for them so that they can get back their money from their previous travel agency and join the package with our Tiram Travel Ipoh.

After some talk with Mrs. Suriana, she allowed them to join our package and give them a permission letter. Mrs. Suriana asked me to make an official letter for them. With some direction from her, I made the official letter and give it to them.

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As a practical students in Tiram Travel Ipoh, we always go to the bank to make a deposit money to the accountbank HQ's account. Today, I was asked to go the bank to make the deposit. Later then, I was assigned to make some editing to our customer's passport pictures. The staff instruct me on how to edit the picture to be valid as their passport pictures. A lot of process I have learned today to make a perfect passport picture. Even though I have some basic on how to edit the pictures but I still have a lot of things to learn. After that, the passport pictures need to print out to be use for the office to make their passport.

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Today is my day off.

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Like every Saturday, we need to clean up the office. As the task was divided fairly by us the practical students in Tiram Travel Ipoh, we continue with our task to clean up the office. I was handle with the stock in the storage room. After one hour, I finished up to tidy or organized the stock and clean up the storerage room.

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Today like usual days in Tiram Travel Ipoh, I was assigned to go to the bank to make a money bank in. Because I always do this task, I think I become expert with the ATM machine to make a money bank in.

After done with that, I need to update our facebook page for everyone to see. I need to update the latest activities that have been done in our office so that our custome that will visit the page of our facebook can know the update in our office. The facebook page is need to be update once a week or more.

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It's been one month since I was first come to do my internship here at Tiram Travel Ipoh. Today I was assigned to do some organizing the database. I need to check the online system and the printed data in the file carefully so that the data are both have the same information. After done with organized the data, I need to arrange back the file according to the month.

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Today I was assigned to do the cheque bank in to the two different bank which are Maybank and Bank Islam. These cheques need to be done immediately because the process to get the money is taking about 3 days. I was responsible to write down their name properly and correctly so that the cheques can be transfer safe to the owner of the cheque. It was my first time to do the cheque bank in. So I was nervous and in the same time I was excited to do the task given. Even though it looks easy for other people but it was hard for me at first because it was my first time. I really happy when I was able to complete the task given.

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Today, we were arranging all the guide books for Umrah and Hajj that were given by boss yesterday. During his visiting yesterday, he gives us the guide books for Umrah and Hajj because we don't have any stocks in the office. That's why he bring along the guide books to give it to us. So we need to arrange the guide books in the bookcase. These guide books really important for our customer that will going for their Umrah or Hajj. That guide books also were including in our package to give to our customer as a free give. If we doesn't have the stock of guide books in our office, our customers will disappointed with our service given to them. That's why we must keep the stock of guide books to give the best services. It will not harm the name of Tiram Travel Ipoh.

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Today, we were informed that our boss will come visiting us at our office. Our boss Mr. Bahakhi usually will visit and take a tour to all his branches. Usually he does that once in a month or once in a two months. As we know, the school holidays is started today, so he bring along his family during his tour to our office. He came around 10 am to our office. In his visiting, I can know more about our boss and can get acquainted with his family.

During his visiting also, he make a small meeting with all his practical students. He asking about how to be intern here, how the working environment in the office and a lot more question that related to the office and internship. He also share some advice to us about the working experience that he had. After a small meeting season ended, he also end his visiting to our office. He need to go to other branches also that's why he just visiting us for about two hours.

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Today is my day off.

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As for today I was assigned to go to the bank. Like I was mention before,we don't keep the money to office, so we will immediately deposit the money to our HQ department. The money transfer is not just a little money, it was really a big amount of money. That's I need to be more careful about the money so that it can be transfer safely to our HQ department.

After the money safely transferred to the HQ department account, we need to immediately inform to the HQ department about the deposit. We must show the recipe of the deposit money as our evidence to them.

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Today is the day to clean up the office. We are divided our duty into three part. After divided our task, we continue to do the cleaning. My task for today is to clean the office part. All the practical students were doing their own jobs to make the whole office clean and tidy.

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Today, we are continue with hanging the banners around Ipoh. There are still half of the banners that we received from the main branch. Today we went to far place from our Ipoh which is Manjoi and Simpang Pulai. Same like yesterday, we are putting our banners at the mosque in that place that we go.

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Today, all the practical students was assigned to hang the banners that we received yesterday in around the Ipoh. We went to Pengkalan and Station 18 to hang half of the banners. We hang two types of banners in each mosque. We put it at the mosque so that the people that came to the mosque can see the banners. It is because Muslim that goes to Mosque usually interested with the packages that we're offers. That's why we hang the banners at there.

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Today, we were told that the banners from main branch in Johor will come at our office during lunch hour. We was assigned to bring the banners to our office. While waiting for them, Mrs. Suriana informed us that we need to hang the banners around Ipoh to promote our Tiram Travel Ipoh in Ipoh.

At lunch hour, the staffs from Johor came and giving the banners to us. We received 14 rolls of banners from them. One roll of banners consists 10 banners. They're two type of banners which are 'Umrah package from January to April 2018' and 'Umrah package for school holiday special from October to December'. So the total number of banners that we received from the main branch is 140 bannersWe organized the banners in our office.

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For today I was assigned to go to the bank like usually. Because we don't keep the money to office, we will immediately transfer the money to our HQ department. The money transfer is not just a little money, it was really a big amount of money. That's I need to be more careful about the money so that it can be transfer safely to our HQ department.

After the money safely transferred to the HQ department account, we need to immediately inform to the HQ department about the deposit. We must show the recipe of the deposit money as our evidence to them.

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Today is my day off.

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Today I was assigned to do some list order checking. I must do the double spelling checking. The details in the printed document must be correct with the online systems. Customer's details like their spelling name, their address and all of the detail must be correct to prevent from any problem. After checked with all the list of pilgrims through online system and the documents, I updated it to Mrs. Suriana about all the details in the document.

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Today, all the practical students cooperate with each other to clean the office. To clean the office with minimum time, we are dividing the duty given. The duty were divided into three part which are store, toilet/bathroom and the office. I was given to handle the toilet/bathroom part. We are done with the duty given after 2 hours of cleaning the office. After that, Mrs. Suriana given us some free time because we are doing a great job by cleaning the office by our self.

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Today I was assigned to go to the bank also. I need to deposit the money given to our HQ department. This money transfer need to be done everyday. This is because to make sure that the HQ department get the money to continued with the order from our customers. We are not suppose to keep the money at our office. After that, all the practical students need to show to Mrs. Suriana how to uses the online system that we learned from her a few day ago. She looks satisfied with us, because we know how to use the online system.

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Today as usual I was assigned to go to the bank for bank in the deposit money to our HQ department. This task teach me how to responsible with the money given. I need to take care of the money a lot because it is not in small quantity. Other than that, I Also learned that we need to take care of our customer property because they put that trust with our service to handle their trip to go to Mekah. After I done with the task given, I continue to learn and practice with the online system. Mrs. Suriana said that we need to keep practice so that we can know how to handle this online syste

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Today we are still continued with the online system learning. Today we learned about how to booking order from out customers. Using the same ID and password as we learned, we just need to open the system. Then Mrs. Suriana teach the next step which is we need to click at "Booking Search" section. Then we must click on number of pilgrim's invoice. A few seconds later, the document to fill in will pop-up. That document also have all the details for others pilgrims that going for that package on that date.

After that, we need to click "Pax" section. This section is for the details of our pilgrims. We need to inside their details in this section such as their name, address, telephone number, and also their ID number. We also need to put the detail on what types of bed that they are choose for this package. This is needed because we need to booking with the hotels. The hotels need this detail for them to manage our pilgrims order. After we finish fill up all the details needed, we just need to click on the "Confirm Booking". Then all the booking are on the booking list system.

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Today we are continued with the previous lesson with online system. Today we are learned about how to check invoice and add invoice in the package. Mrs. Suriana told us to open the same link given. For the first step, we need to click "Sales". Then the booking list will pop-up right after we clicked that. After that we need to search the booking at specific date for example 31 March 2018. We can see the invoice in that date. At "Payment" section, we can see how much balance that the customer need to pay to us. We also knew which customers that already finish his payment.

For the next lesson, which is add invoice in that date. By using the same site, we need to click "Pax" section. For this section, we can add the invoice details. Mrs. Suriana give us the detail of customers to added in the pax section. We need to put their name, IC no., address and so on. After that we need to add the details to be save in this section. Then we can see the new invoice to be added in the same date into the package

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Today is my day off.

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Today is the day that Tiram Travel Ipoh hold an event of Umrah and Hajj course at Surau Al Jamaaiyah. This event is for our customer to join especially for pilgrims that going to Mekah this March. The purpose for this event is for our pilgrims to make their preparation  to go to Mekah. All pilgrims that came to listen to the course, must be registered first before they enter to the surau. This registration is to make sure how many people that come today to give them guidebook. Haji Alias is the one that giving the speech to our pilgrims. He explained the details what we must do and don't when we are there. He also showed to the audience how to wear Hajj clothing for men.

After 2 hours, we take a break and give them some breakfast to go with second session of the course. Then we continue with the course. This time Haji Alias demo to us how to Tawaf with mini Mekah that we made for this learning. Haji Alias teach them properly so that our pilgrims understand the way how to do it and to make sure that our pilgrims didn't make mistake when their arrive at Mekah. He also advice them a lot of things when we are at there. We must behave properly in other country. The course is end at 1pm.

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Today, all the practical students take the opportunity to learn how the system worked with Mrs. Suriana. She teach us how use our system online. Today we learned the first step which is how to check package online.

First, with the link given, we open the link with the ID and password of this branch. Then we need to select "Outbound Tour" right after we select "Public". Later, we need to choose the country that we need to check the package. Mrs. Suriana teach us how to check Umrah package first. She told us to choose "Umrah 2018" and "June". Then all the package with the hotel's name is out. We choose Safwa Hotel because this package is really famous among our customers. We learn how to read the data online. We can see how many people available for that trip in that date. We also can know the price for each package using this online system. After the learning, Mrs. Suriana give us the chance to see all the package inside the system. She said we need to practice how to see the available package in online.

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Today, I was informed by Mrs. Suriana that this Saturday we have an Umrah and Hajj course at mosque. We will hold that event from 8.30am untill 1.00pm. This course is for our congregation that will go to Mekah for this March to make their full preparation.

I was assigned to tell them about this event by messaging them directly. Every single congregation that will go for Umrah this March, I informed them to remind them about the event. The information that include in the message that were send to them are location of mosque, date of the event, poster of the event and so on.