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We offer best quality remote network monitoring services in NYC and NJ. Visit our website or call (973) 343-5479 for more details.

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Race Computer Services provides Managed IT services in New Jersey and NYC. Call (973) 343-5479 for top quality Managed IT Services.

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Gain the benefits of having a team of IT Experts without the pain of hiring new staff. Race Computer Services (RCS) is Your Strategic Technology Partner. Let us focus on your IT, so you can focus on your business.

Simply Put, Managed Services is Outsourcing your IT department (in whole or in part) to an outside company. Another company will handle all or some of your IT business processes, in combination with decision-making for those related IT processes. If you have ever been put in the position of micro-managing another worker- the burden of managing an outside technical support company would become a similar burden. You (or someone from your company) has to call the IT guy EVERY time something goes wrong. And then- you need to plan on how you want to handle the issue. We've seen non-IT staff try to manage the technical support role for an IT department using break-fix support. It can be done, but it isn't the right way to run an IT Department, its not efficient.

As a Managed Service Provider, we take a higher level of control than standard break-fix tech support, and we proactively manage the different components and processes of your IT department. These tasks might vary from one business to another business.

In smaller businesses, the time-cost burden of the management aspect of your technology businesses processes may not become burdensome enough to justify outsourcing the management role itself. This is why we still see a lot of break-fix services in the marketplace- where small businesses send break-fix tech contractors or companies to tend to have issue as they occur. Some of these components are like outsourcing a C Level Job type for your Company, Such as:

A CTO (Chief Technology officer)

A CISO (Chief information security officer).

We can itemize the "Managed Services" which our company has the resources to provide into different categories:

Managed Email

Managed Antivirus

Operating System Patch Management

Managed IT Security Services

Managed Firewall, with policy control and content filtration

Managed IT audit

Managed Control Policies

Quarterly Reviews

Managed Remote Support

Managed Server Services, cloud or local

Managed Website Services

Mobility Management

Managed Wifi

Managed Help Desk

Depending on your Specific Plan, you will gain:

Proactive Monitoring agents for each Desktop/ Laptop and Server.

Antivirus Software for all PC units. Antivirus for all Mac units as well

A managed Security Firewall with and reporting/ reviews and VPN if required

A cloud-based data backup system (compliant with HIPAA/PCI requirements) For easy recovery

Remote Support software on each PC

Rapid Response Helpdesk and Ticket management that provides the detailed overview of the entire support process from open to close.

SLA's based on your specific requirement.

A service level agreement which covers your business requirements

Proactive: Now, there is a word that gets overused. However, sometimes even an overused word is a perfect fit. Clients of any seasoned MSP who engage in a managed IT services agreement prefer to stay ahead of the game. They like to have a team of IT experts who are on top of issues even before any issues arise. Prevention is more valuable than cure.

Additionally, a large value proposition for MSP contracts which our end clients see- is simply the fact that they have a reliable team to call, should something go wrong.

No small business owner wants to be put into the possible position of initiating a new business relationship with a third-party tech company based on a business technology failure. We are here for you to rely on at any stage.

Any of our Strategic Managed Services Plans will operate as an insurance policy, so you have someone to rely on- in the even that something occurs.

The Most common question: Does Managed Services Save your company money?

Define Cheap or cost savings. It might be a better option to buy a cheap car versus a new car, if you are a mechanic. Perhaps a low-mileage certified pre-owned car is the best value. In some cases, a Managed Services Agreement can save you money- but it depends on how you evaluate the cost in relation to your value of the service. I would compare Managed Services to that certified pre-owned car. Its costly, but its also reliable.

Hourly Support Contracts can become expensive, especially if your business is in a case where you are throwing good money after bad. Sometimes this can happen when you allow a mid-level manager (or an executive without IT experience) to take control and try to manage an IT environment.

Is your Business' IT "throwing good money after bad?"

Some poor IT Spending habits, are on account of the lack of IT expertise. An Example of this would be a company who spent a large amount of revenue on IT Service time to remedy user-issues such as viruses or slow pc's. This issue was due to inadequate policy control settings across your domain. This issue could have been prevented, had the right team of tech support agents been working in alignment with the people in charge of the business. This is the reason why large enterprises have a "C" Level for IT related concerns.-Information, "C" Level for Technology and Security as well. (CTO, CISO AND CTO). This issue could have been prevented in the first place, and at the same time- your data would be more secure. Additionally, you would meet mandatory compliance regulations.

This type of issue could have been prevented:

With the right people in charge of making technology decisions, a managed firewall, domain control policies and additional IT Security features would have prevented this issue. Our firewall would lock users out of facebook or youtube (per request), and our antivirus program would have mitigated other security risks. Additionally, our ongoing reporting and reviews would make sure that these threats are continually mitigated.The question is overall like asking why your business needs a manger. If your business is too small- it may not have reached the point where the requirement of having a manager in place is a valuable decision.

Possible advantages for the Managed Services:

You don't need to rely on a mid-level or lower level manager to tell the IT company what to do (when he doesn't have as much IT experience). This can create issues in certain cases, if the tech support firm is requested to do something that is outside of industry best practice.

You have a Team of Experts to Rely on

You have a Solidified IT Strategy in Place

You have increased Data Continuity, piece of mind

Managed Service companies don't take vacations

A better ability to match Technical Requirements to Technical recourses. We can provide industry expertise in niche-market areas which a deskside support agent would not have. Such as IT Security and/or compliance

Your IT company and your company have a common goal and common interest: In a standard break/fix support arrangement- a tech support company is relying on your business breaking down in order to make any revenue from you. In a managed services agreement, the common interest is uptime. That's because your downtime costs the service provider money, rather than profiting from your downtime.

: DOES Managed Service Save you Money? (Part 1):

Dollar for Dollar, Managed Services is not cheaper than hiring a break-fix support company. Reason being: it is more expensive to hire a manager (in any field). However; a break-fix relationship can turn into a more-costly in terms of value proposition and value delivery.

However; you might see some value added on top with an expert making decisions on your behalf. If your company is large enough to the point where you need to have someone manage the IT company, the managed services might start to look like a more valuable option.

When your run your business more efficiently, good things happen. Break-fix usually looks like the cheaper option, but in many cases- going with break-fix support is being penny-wise and pound foolish.

The Answer : DOES Managed Service Save you Money? (Part 2), and FINALLY, THE ANSWER!!

So, in short- NO. Our verdict is that Managed Services is not here to save you money. We are not selling managed services on the basis that it SHOULD save you money. Managed Services is here to deliver VALUE to your business. Managed Services is about running your Information Technology Department properly. Managed Services is relying on a Strategic Business Partner to do it for you.

A Program Tailored To Your BUSINESS:

Our team will tailor an agreement to fit your needs. That is the kind of satisfaction many businesses in Manhattan and across New Jersey have enjoyed since 2009.
Does your Organization need to outsource all or part of its Technology Processes? Or do you Do you want an expert to Help you determine if Managed Services will save you money? Allow us to run your IT the Right way. We can take a look at your expenses to see if your business is throwing good money after bad. Or we can make sure that you are running technology the right way in the first place. We can work in alignment with your accounting department to make sure that you have a solid cost control for all of your technology expenditures.
Give RCS a call at (973)343-5479 or email us at onsite@racecs.com
RCS provides Business IT Services for businesses, schools and healthcare offices in Northern New Jersey. Our clients love us in Bergen County, Essex County, Hudson County, Passaic county, Sussex County, Union County and Warren County. Additionally, we provide Managed Services | Managed IT support services for businesses in Central New Jersey, The Jersey shore and South Jersey. So, if your business is in Middlesex county, Ocean County or Atlantic County- we have your IT covered. If you need managed IT services in NYC, we provide the service in that area as well.

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Managed Services NJ - IT Support & Solutions for ALL Businesses

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Simply Put, Managed Services is Outsourcing your IT department (in whole or in part) to an outside company. Another company will handle all or some of your IT business processes, in combination with decision-making for those related IT processes.

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We firmly believe that our VCIO services will add value to your organization. Call (973) 343-5479 for VCIO services in NYC and NJ.

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The Race Computers professionals are the top Apple Mac Support Geniuses in New York and New Jersey! Call (973) 343-5479 for Mac Support in New Jersey and NYC.

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Apple and Macs are now a major part of Business networks across New Jersey and New York.

Race Computer Services (RCS) is your trusted and reliable Apple Tech Support partner with highly experienced and Certified Apple and Mac support technicians.

Executives, business owners, and sales professionals are turning to iPads and iPhones to access corporate resources, emails, and cloud applications. RCS offers you certified IT consulting firm in New York and New Jersey with a focus on providing support for all Apple computers and devices. RCS will ensure that your traditional Windows network and Apple systems play well together and your employees are working in an efficient manner. You will have a professionally engineered business network set up and maintained by IT experts who understand how Microsoft systems work and know how to setup your Apple devices to ensure that the stability and integrity of your network and data are not compromised.

Here are a few areas we can help:

Are you looking to share information between your Apple systems and Microsoft networks?

Need to access your email on your iPad and ensure that you receive it in your Microsoft Outlook?

Looking to print from your Mac to the same network printer as your colleagues using Windows computers?

Perhaps you want to run Windows on a Mac with an emulator?

Do you have issues with Macs and Printing?

Enterprise Mobility:

A large request for many Apple and Mac business clients is mobility. We can assist you as an external resource and assist help workers who might be working from home, or at another office location over a VPN connection. We can also help users access data securely over a number of devices, such as from the iphone, macbook and windows pc.

Apple and Mac Computer Repair:

We can fix Apple and Mac computers. We usually do this for clients who are in a managed service support agreement. If you have a specific request- give us a call, we might be able to help.

Cloud:

We also get a lot of questions on "The Cloud." If you have any questions on using cloud services feel free to give us a call. We can help organizations get windows apps to play seamlessly with Apple computers. Sometimes cloud can be cheaper, but in some cases its not. However; cloud options are usually safer in terms of data and business continuity.

RCS offers support for Small and medium-sized businesses using Apple computers. We also support schools and local municipalities in Northern New Jersey who run Mac-based IT Networks. Our Apple Mac SUPPORT clients love us in Bergen County, Essex County, Hudson County, Passaic County, Sussex County, Union County and Warren County. Additionally, we provide support services for businesses in Central New Jersey, The Jersey Shore, and South Jersey. So if your business is in Middlesex County, Ocean County or Atlantic County- we have your IT covered.

Race Computer Services (RCS) is your Trusted Technology Partner when it Comes to Apple based Computer Networks, or small businesses using several Apple Support certified professionals.

Contact The Team Today at (973)343-5479 and allow RCS To offer you the very best in Apple IT Solutions.

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Apple - MAC Support & Services in New Jersey (NJ) and New York (NYC)

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Apple and Macs are now a major part of Business networks across New Jersey and New York. Executives, business owners, and sales professionals are turning to iPads and iPhones to access corporate resources, emails, and cloud applications. RCS offers you certified IT consulting firm in New York and New Jersey with a focus on providing support for all Apple computers and devices.

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Race Computer Services provides cyber security services in New Jersey and NYC. Call us now at (973) 343-5479 for trusted cyber security services.

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Race Computer Services offers security camera services in New York City and New Jersey. Call us at (973) 343-5479 for security camera services.

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Race Computer Services provides HIPAA compliant IT services across New Jersey and NYC. Call us at (973) 343-5479 for HIPAA IT services.

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Healthcare organizations are under greater scrutiny today than ever before. This leaves most compliance departments tasked with the overwhelming responsibility of monitoring and ensuring compliance with several federal and state requirements, including HIPAA. To meet the needs of these organizations and help them stay compliant, RCS offers HIPAA Consulting Services. Our highly knowledgeable and experienced health care compliance consultants are available to help health care organization understand and manage their HIPAA responsibilities.

Recent changes to the HIPAA Privacy and Security requirements will require many organizations to implement new policies, procedures, and training. Our HIPAA compliance consulting will help health care organizations strategize and implement these changes for their organizations.

To facilitate HIPAA compliance efforts, RCS offers HIPAA compliance tools, including compliance training, policies and procedures which can easily be implemented. We also offer HIPAA breach preparedness tools to address potential breaches and facilitate compliance with HIPAA breach reporting rules.

HIPAA Consulting Services can be paid hourly, or Part of a complete HIPAA Compliance Strategy service. Once an organization's HIPAA and HITECH needs have been assessed, RCS will work with the client to prepare a plan to address compliance risks.

RCS offers a wide variety of HIPAA consulting services to meet the needs of any organization. These include:

Developing HIPAA compliance policies and procedures

Conducting HIPAA gap analysis

Advising on HIPAA breach notification

Hotline services for large scale HIPAA breach reporting

HIPAA security audits

HIPAA training for workforce members

Third-party HIPAA investigation services

Developing a complete strategy and compliance work plan

Assistance with HIPAA business associate agreements

Mock Office for Civil Rights (OCR) HIPAA audits

Assigning Responsibilities for HIPAA Compliance

Part of the services offered by HIPAA consultants is helping organizations define the scope of work for the HIPAA Compliance Officer, Privacy Officer, Security Officer, and other compliance related staff.

Our advisers will use their experience and expertise to help your organization determine which roles and responsibilities can be taken on by members of your staff and which will require the use of outside support. These roles include:

Compliance reporting/hotline

HIPAA training

Privacy officer services

Security officer services

Learn more about our HIPAA compliance services and direct support to compliance programs.

RCS offers HIPAA Compliance Services to healthcare offices in Northern New Jersey as well as New York City and Central NJ.

If your organization needs to help adapting to recent HIPAA compliance requirements, or simply developing a plan to stay compliant with HIPAA regulations, contact RCS today at (973)343-5479.

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HIPAA Compliance Consulting | HIPAA Service | New Jersey

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Healthcare organizations are under greater scrutiny today than ever before. This leaves most compliance departments tasked with the overwhelming responsibility of monitoring and ensuring compliance with several federal and state requirements, including HIPAA. To meet the needs of these organizations and help them stay compliant, RCS offers HIPAA Consulting Services.

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Race Computer Services provides cloud computing services in NYC and NJ.Contact Race Computers today at (973) 343-5479 for cloud computing services.

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Race Computer Services offers IT support and IT services in New Jersey. To learn more about our IT services and support, give us a call at (973) 343-5479.

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Request a no-obligation Business Consultation Today!

We will keep your information safe
and will not be given to third parties!

Race Computer Services provides customized onsite IT support and technical support services to businesses large and small across New Jersey and New York State. Our team of highly trained and skilled IT professionals will help you with all your business IT and computer network support needs for your business. WE GUARANTEE ALL OF OUR SERVICES.

Our standard methodology places assessment before acceptance. We want to make sure that we can help you before we accept any job and charge for any services rendered.

Our IT experts have experience in servicing Healthcare/ Medical centers, Distribution and logistics type of businesses, Real Estate offices, Law Firms, call centers and many other businesses in NJ or NY.

Call us today for your no obligation review of your business IT needs.

Race Computer Services provides customized onsite IT support and technical support services to businesses large and small across New Jersey and New York State. Our team of highly trained and skilled IT professionals will help you with all your business IT and computer network support needs for your business. WE GUARANTEE ALL OF OUR SERVICES.

Our standard methodology places assessment before acceptance. We want to make sure that we can help you before we accept any job and charge for any services rendered.

AExcellent service! They really know their stuff, and set up our new office efficiently - and affordable, too! Highly recommended. Our office managers and interns say THANK YOU! (PS. if you're anywhere in the NYC area, they will come to you! Was delighted to learn that, as we're in Manhattan and Brooklyn).

Race Computer Services provides customized onsite IT support and technical support services to businesses large and small across New Jersey and New York State. Our team of highly trained and skilled IT professionals will help you with all your business IT and computer network support needs for your business. WE GUARANTEE ALL OF OUR SERVICES.

Our standard methodology places assessment before acceptance. We want to make sure that we can help you before we accept any job and charge for any services rendered.

Reviews from Some of Our Clients

AExcellent service! They really know their stuff, and set up our new office efficiently - and affordable, too! Highly recommended. Our office managers and interns say THANK YOU! (PS. if you're anywhere in the NYC area, they will come to you! Was delighted to learn that, as we're in Manhattan and Brooklyn).

Prospect Bark

AExcellent service! They really know their stuff, and set up our new office efficiently - and affordable, too! Highly recommended. Our office managers and interns say THANK YOU! (PS. if you're anywhere in the NYC area, they will come to you! Was delighted to learn that, as we're in Manhattan and Brooklyn).

Prospect Bark

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Pioneers in Computer Services, IT Services, Managed Services in NJ

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Request a no-obligation Business Consultation Today! We will keep your information safe and will not be given to third parties! Race Computer Services provides customized onsite IT support and technical support services to businesses large and small across New Jersey and New York State.