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*Browse for tech tips & answers to FAQs.
*Ask questions about current tech issues.
*Add a comment if you've found a fix.

COLOR CODE for Quick Browsing:
BLUE Posts are useful for teachers
WHITE Posts are general iPad solutions
YELLOW Post are app-specific

Let's help each other!

FINE PRINT: This board is a collective problem solving space. It is NOT monitored or affiliated with the UA Schools tech department.

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How do I screen mirror my iPad to my laptop?

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How do I screen mirror my iPad to my laptop?

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See the attached guide for iPad Mirroring Tips!

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Can I have support while going through the Apple Teacher training?

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Can I have support while going through the Apple Teacher training?

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Absolutely! See Kristin Bugnitz or one of our many Apple Teachers for help when you need it.

Additionally, a monthly workshop will be available for anyone looking for a comfortable pace, accountability & even Ashland Credit! See the attached doc for the course outline. First meeting is Oct 16th covering the getting to know iPad materials.

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*Updated 9/29*

Yes! We are in the process of adding the following software to all sub laptops:

Mirroring360
*Smart Notebook

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What does a good help desk ticket look like?

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What does a good help desk ticket look like?

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helpdesk.uaschools.org

1. Student username: studentlastname.ID

2. Asset tag number:
underneath barcode on back of iPad
OR
Serial Number of the device: find by following Settings > General > About

3. As much detail about the issue as possible.

Techs may response with follow questions or suggestions so check your email for messages from helpdesk@uaschools.org

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No need anymore! The iPad camera will automatically scan any QR code—See screenshot below!