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Borang Semakan Penyelia Latihan Industri

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Borang Semakan Penyelia Latihan Industri

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Yessss. It's last dayyyy. And all of us are working on morning shift.

4 of us decide to work atward because there's a lot work to do for today because ustaz have done for his examine all the patient at ward.

It's okay to leave the other one of our intern mate Alone at frontdesk because today is weekdays, so there's not many customer come. 😏

So. It is Finishhh for our intern.

Alhamdulillah.

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Has a new admission for this week and the patient also bring her maid and it make our work easier because her maid will doing everything.

The massagers only do for treatment only.

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A few days before end of our internshippp 😚

We are busy to doing preparstion for report and video. However, all the work at here are done and manage to control it. Hehe

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Today I work on front desk. It's difficult when telephone at here is damage. We have to ask for help from Assyifa to call and deal with customer.

But it can be control and the telephone is okay after been repaired.

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Today , one of our internmate is MC due to her health. So 4 of us work as usuall for today.

There's nothing much, the same routine.

But we spend our time to make avideo for report. They had a recording for video.

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This the lasttt week for us being here as internship student.

For the first day on this week, I work at counter because 3 others are holidayfor today.

A few customer come to get a treatment. There's one customer thathe had long conversation with ustaz. He talk about his niece disease and ustaz told to bring to qlmc.

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Still weekend but not same with yesterday.

Today is under control. Hoho

I assigned at ward for today. Patients have done with their treatment for today.

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Hello weekend 🙊

The booking table is full started at 9am and will be free after 12pm. Yeah.

Luckily I have my intern mate that help me to control thecustomer and manage the booking.

Thank you 🤗

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It's friday. Today my duty at ward.

They are doing therapy and treatment suggested by ustaz just now.

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Its Thursday. The total of customer not many as yesterday.

Maybe because its weekdays.

Anddd today there's an occasion to celebrate ramadhan and doing Tahlil with all staff and family members patient at here.

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New week. One week to go.

Routine for today is the same.

But today, I learn something that how to communicate well with customer that always ask for same questions with many time. Hoho.

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Its weekend again.

Today theres a lot to do at ward. Ustaz come and examine all patient at ward.

We use a lot of leech today. Hehehe.

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The treatment today went smoothly.

There's a few bed were empty and it will be full by this week.

A few patient has been discharge and they are the result of their health is okayy.

We hope they can manage their health at home.

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Today is fridayyy.

Usually, there is not much customer that come for treatment today.

Only 4 customer come for treatment while there's one customer just come to get counseling from Ustaz.

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Today we have a guest from security guard Ukm. They were invited to know about service offered at qlmc.

It was explained by mr hasbee and after that they were bring around on qlmc.

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The front desk just like usual today.

The customer come and get the treatment.

Thers a customer ask me about leech, alhamdulillah i can manage it. Hehehe

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At ward today, we were doing a therapy for all patient. Theres a patient that just sit on the wheel chair and we take they out at taman terapi.

After that, in 20 - 30 minutes we bring they in and let them rest for while and

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Week 14 already. Hoho.

We will finish our internship by 26 june.

Today at front desk and theres a few customer come for a tratment today.

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The last day for this week. Fuhh.

Its quite tiring when I have to work but it also fun because I can learn a lot of thing.

For today, theres no massage on evening because want to give opportunity for family to come visit at ward.

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Weekend at ward on evening shift.

Today they do the massage after asar and finish it by 6pm.

6.40pm time for dinner and i had feeding for a patient. He always ask me for a football schedule. Liga Super,Piala fa 😂😂😂

I have to do some reading and find information about it because he will keep asking if he see me.

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The new day and theres not much customer come.

But a few minutes before we go back, theres a few families come for a treatment.
🤔😂

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Today we had a class with mr. Fahmi. He bring a set of gold stick and also a golf ball. He give us one ball for each person.

He give us task to do in 2 minutes. And a game for us.

After that, he explain abiut the game and the reason why he wants to us to involve on that game.

After that, he explain to us about history of cupping and philosophy.

About an hour, we go back to our duty. Yeahh.

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Today at ward I do the cycling threapy for a patient. She can walk but not a smoothly walk. She had a problem on her eyes and her left side of her bodh not strong enough.

She insist to do cycling while waiting for another station for her therapy.

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A new week, today I#WORK ALONE because 3 of my intern mate are on their holiday.

Nothing much on this day because its a new week and people not like weekend.

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Today we come work with a new spirit. And its still on weekend 😂

The day was a normal day just like the other weekend. Many outpatient of course. Haha.

But, after afternnon,. Theres a patient show the result of her spo² were below the normal reading. I told to SN on duty amd she inform to Mr. Fahmi.

We call for her family to tell about her mother for a permission to bring their mother to hospital. Theres a longggg time for them to decide 🙄😑 their mother situation makes us keep calling for a confirmation to hospital.

Luckily her family give permission and we go to hospital putrajaya straight away. Alhamdulillah after arrive at hospital,her family manage it and we just go back to qlmc.

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And its weekend again. Yeayy.

I had change my shift with my intern mate because I have a few thing to setle up in the morning.

After arrive at QLMC, they told us that theres a patients that on her way to hospital. Its emergency. A few minutes later, my friend that follow the ambulance said that she had gone. Heart attack 😔

She was kind and always call us for help if she needs to find a comfortable position for her body.

Innalillahi waina ilahi rajiun

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Today, theres a women come to get a leech cupping for her pimplee. Woahh. Leech on her face. Its interesting.

Ustaz said she had to comtrol for her food. Chicken is not allowed for a few weeks to make sure that the effect can be seen.

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A new day and we were tell by mr fahmi that he want to do a class for us.

Cupping class.

The class with ustaz always retimed because ustaz is busy and we also cannot manage well the class becauae theres a lot of customer that come while our class.

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Its a new day, therapy done by massagers and I note down the time for them. Yeahh.

After 8pm they started busy because theres a lot of outpatient come for treatment.

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Its a new month. Alhamdulillah.

12 eeeks already amd we were more skilfull and expert with our works.

Today theres a reservation for one couple. They just want to see ustaz for a further treatment for them.

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Theres a lot of family Embah come to visit her today. The ward full with her family 😂

Its good for her because she keep talking that she want to go home to meet with her family.

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The weekend again. We were just ready for outpatient to come.

Theres a few outpatient make a reservation ans cancel it without inform to us. Its annoying actually because we can ready for a mew reservation if they tell us earlier.

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Its Friday ! Usually on friday, a few people also go back to their family for a holiday

Theres a patient that go home because he has a phisiotherapy at hospital.

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A day after holiday is the best day because if you work at the front desk, there are not croeded enough for customer come, so it can give me time to finish up my daily report.

Today a few customer come and want to get massage without examination.

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At ward today, start with theraphy at evening, feeding for dinner and take a blood pressure after maghrib.

Theres one patient, it took a lonnnnggg time for her to take ablution. Haha. And she also take a longggg time for her prayer.

Si, we have to take her blood pressure first before give her to pray

😂😂😂🙊

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It's a new week. Week 11 and its mean, theres a few weeks for us at here.

Today thers not to much customers come to do a treatment. Maybe because its monday, people start working.

A few customers come and want to do massage treatment without examination by ustaz

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At ward, today a few patient are going home for holiday. Their family come to pickup at ward.

The family has know us and talk to us whenever they come to visit their fam

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It's weekend again. The busiesttt day. Today theres a lot of booking.

At first, all the booking is can manage but after 12pm, the customer come non stop. Walk in customerrrr. We done for our work at 4pm. Fuhh

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At ward today doing the same routine. The treatment today is thr massagers have to do theraphy for a few people after examination by ustaz.

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The outpatient today was a better than the other day. They came and just follow the instrustion. It make our shift smoothly and manageable. Alhamdulillah.

There is a customer that have a high blood pressure went to see ustaz and he ask male 's massager to get a therapi alami and after that the treatment begin.

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At ward bymorning shift always a fun shift. Haha. We manage to do therapy and fisiotherapy to patient. They also have to get a treatment that offered by ustaz zaki when he is make a round at ward just now.

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Yeahh. Week 10. Another 1 month and we will finish our internship.

The customer today is normal. They come a little bit late but its okay because theres not much booking for today.

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The customer that i mention before come again for a treatment and its show an improvement.

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Alhamdulillah. My health getting better, thank you to sn for the medicine 😘

Today at frontdesk. The telephone keep ringing 😂. Most of them called because want to mak a booking. But there is one customer, he call us and ask about the location. I have give h a few landmark to make sure he can find this place, however he keep on calling and get a wrong direction.

On this situation I will have to be more patience to make sure the guidance is xorrect and clear.

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Today I don't feel better. FLU 😷 But i keep on duty and today I stay at ward. Because it is night shift so the routine at ward not so many line in a morning shift.

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QLMC well be known as traditional malay treatment by other people. Today we had a outpatient that suffer of high blood pressure.

The result for his blood pressure is quite high. After that, Ustaz call him and do the examination. He depends and have to eat medicine for his hypertension.

Ustaz suggest to him for a therapy at Terapi Alami and then come over back to check on his blood pressure. After 30 minutes, he come back and alhamdulilah, his result is decrease a little bit than before. Ustaz diagnosed him and offer a 2 treatment, massage and leech cupping.

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I want to add information on slip disc that I share before this.
Symptoms of a slipped disk include:

pain and numbness, most commonly on one side of the body

pain that extends to your arms or legs

pain that worsens at night or with certain movements

pain that worsens after standing or sitting

pain when walking short distances

unexplained muscle weakness

tingling, aching, or burning sensations in the affected area

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Yess. Alhamdulillah. It 2 month that I and my intern mate doing an intern here.  A lot of thing that we learnt.

For today, I want to share about slip disc but just for basic because I don't have a lot of knowledge about that yet.

1. A slipped disk occurs when the soft inner portion of the disk protrudes through the outer ring.

2. Symptoms vary based on where the slipped disk occurs and if it compresses any of your spinal nerves.

3. Slipped disks are more common in older adults.

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Today is the chaos dayyy. Yeahh. Booking and walk in outpatient are clash. 😂😂😂 We try hard to make sure that all of them get thetreatment and if they have to wait, the waiting period is not longggg and we did it. We 'import' massagers from Sek 15. Hoho. Tq for all because we did it. Alhamdulillah 💪😍

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We had a task during our internship. We had assigned for a few herbs. I have assigned for 'Misai Kucing'. Yeahaa.

Misai Kucing works as an excellent diuretic as certain phytochemicals, “relaxes” the muscles of walls of the internal vessels thus facilitating easier flow of urine and even the small particles that become stones.
This diuretic effect helps with gout, kidney stones and high blood pressure.

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Today we have a new admission at ward. He has Chronic kidney Disease (CKD) for a few years.

Chronic kidney disease includes conditions that damage your kidneys and decrease their ability to keep you healthy by doing the jobs listed. If kidney disease gets worse, wastes can build to high levels in your blood and make you feel sick. You may develop complications like high blood pressure, anemia (low blood count), weak bones, poor nutritional health and nerve damage. Also, kidney disease increases your risk of having heart and blood vessel disease. These problems may happen slowly over a long period of time.

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Today we have a class with ustaz. Ustaz tell us about philosophy of traditional medicine and all about the traditional treatment. After that, ustaz teach us about the reflex points on foot. The class did not smoothly because ustaz do the class on business hour 😂 so its disturb a little bit and the class finished early.

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Yeah, back on frontdesk. 💪 Today there's two babies thaf come for a treatment. They have been examine by ustaz and the treatment is on 20 - 30 minutes. They had a mineral water that been read by verse of Al Quran.

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Today my duty at ward and it was 'fun' night because I have done early for taking blood pressure and manage to help SN because other massagers are in charge for treatment for outpatient. 😂 I

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There's outpatient come and tell Ustaz that he had a headache and dizzy. Ustaz said maybe it's vertigo.
Vertigo is a symptom, rather than a condition itself. It's the sensation that you, or the environment around you, is moving or spinning.

This feeling may be barely noticeable, or it may be so severe that you find it difficult to keep your balance and do everyday tasks.

Attacks of vertigo can develop suddenly and last for a few seconds, or they may last much longer. If you have severe vertigo, your symptoms may be constant and last for several days, making normal life very difficult.

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Today I want to share about diabetes.

Diabetes is a manageable condition, but key to successfully living with diabetes is balancing medication and insulin injections with food and activity. When that balance isn’t right, one of two things will happen: either blood glucose drops too low and hypoglycaemia (a hypo) results, or blood glucose rises too high and hyperglycaemia (a hyper) occurs.

There a few of patients at this ward take insulin and they had to check on their glucose everyday. They had to control their food and drink for their health.

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My duty on frontdesk today work smoothly because all the outpatient come and they had done with examination.

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Today at ward. I had a conversation with Embah 😍 she said that the cuff when do the blood pressure test is make her pain. Haha. I've adjust the cuff and redo the test. Luckily she's okay and the result goes well.

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Today all the outpatient be on time by their booking. It's good because it'll make easier to us to set up and arrange the booking table smoothly.
But. 😂
A few minutes before my shift done, there's outpatient come and they want to see ustaz and want to examine by ustaz. Hoho. So, i'll have to wait and finish up their examination then my duty will be over tonight.

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Today there's a lot of patient that had leech cupping treatment. I have to fill up form for examination and result of the treatment. I'll useful and important to make sure the treatment and progress on their health. The result will be use to track on progress of the patients.

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We had 2 family that come for treatment today. Luckily I've my internmate to help me cover up the counter because the other staff no arrived yet due to some problem. After settle with 2 family, we had relieved. Haha. They had a long conversation with ustaz and I insist the examination. After their treatment is done, we have our breakfast + lunch at cafe kak ana. Weeee 🤗

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Night shift today at ward. Nothing different 😋 it still same routine but i try to write up daily report as I've a longggg way back with others.

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Front desk is not buzy as weekend, but there's one outpatient make us buzy 😂 she had a depressed. Ustaz do the examination and the treatment is assign to massager. After done for one treatment, she insist to talk with ustaz. After that ustaz add one more treatment which is Reflexology. After that, she keep tell us that she want to meet ustaz again. Meanwhile ustaz had tell us that she's done with her treatment today. After she pay, we set a reservation for her on the another day.

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Yeah. Duty at ward again. It's fun if on duty at ward during morning. Hehee. Because you'll never feel sleepy. Haha 😂 As usual, start with therapy and do some fisiotherapy.

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Our operation hour start at 9am, but we need to ready early if there's phone call from customers that just call just to make sure their booking is listed. 😂😌 They thought our business is 24 hour so they call our centre at 7.45am. 😴

Next time, maybe we should inform to other customer about operation hour.

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At ward for today, I have chance to do therapy with other patients. The therapy that they always do are cycling, walking, hand - exercise and the other therapy that suitable for a patient.

The therapy is good for them because there's movement and it's good for patient that suffer disease.

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New day. Today there's customer come to get a treatment as she has a depression. She has a serious level of depression.

Depression (major depressive disorder or clinical depression) is a common but serious mood disorder. It causes severe symptoms that affect how you feel, think, and handle daily activities, such as sleeping, eating, or working. To be diagnosed with depression, the symptoms must be present for at least two weeks.

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Today is the day that I work at ward. The same routine 🙊 but there's new thing I learnt today. I learnt on how to manage for patient that want to take a leave. Nurse teach me how to fill up the form 'Kebenaran Pulang Bercuti' and get the approved from Mr. Fahmi and Ustaz Zaki

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It's a Leech dayyy. Yeah. 🙊 Today Mr. Fahmi ask us to help him to clean up leech. The new stock of leech just arrived. He teach us how to clean up the leech. Next, he tell us how to manage the place for leech. He also show to us how to take care of leech.

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Almost a month for my internship 😍🤗

There's a lot of new knowledge that I've learnt. The best thing is, I can remember all the name of massagers and patients at ward. 😂 The routine also work smoothly. Alhamdulillah.

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At night, if you work at front desk, you should ready for walk-in outpatient. Hoho. It'll challenge your skill to manage the booking table and massagers in charge. It will need more improvement for today because I still need help from Kak Tia for arrange the massagers. 😂

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I feel so 😴😂 . So today my turn at ward. The routine is the same but the routine at wars by night little bit sleepy because they didn't have therapy at night. After done my work at ward, I go down at front desk and help my friend. Yeahh.

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Today there's not many outpatient come for treatment. There's loyal customer of QLMC came, Mr Hamdi. He has a longggg conversation with Ustaz 😂 I leave them to enjoy the conversation but at the same te ready if they had done because Mr. Hamdi's treatment.

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At ward again for today 🤗
Morning routine, Ustaz will vome to ward and made a examination to the patients. It will include for all patients. Ustaz will check and tell us about the treatment that the patient should do for today.

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Yeahh. Weekend at front desk always 'fun' 😂🙊 Luckily today, they had a reservation and they came on time. Yeahh. 👏

It'll make our work easier. Hehe.

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Today is weekend and I on duty at ward. Usually, family of our patients at ward will come to visit or take their parents go out for a while. The visit hour at ward for weekend is 12pm - 2pm and 6pm - 8pm.

The patients need moral support from their family and it would be trigger for them for recovery. ❤

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Since we have a telephone now, I have to seperate my focus on phone call also😂. The customer always keep calling to reconfirm for their booking. It'll teach me how to communicate properly to them 😉

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Today lets talk about blood pressure(BP) since we were exposed about BP during our intern.

1. Normal blood pressure is between 90/60 and 140/90. If you have a reading of 140/90 or more, you have high blood pressure (hypertension). This puts you at greater risk of developing serious health conditions, such as heart attack or stroke.

2. People with a blood pressure reading under 90/60 are usually regarded as having low blood pressure.

Sometimes, customer ask us about the blood pressure, so we need to study more about it. It's a new knowledge.

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Weekdays. It's not a buziest day compare to weekend. But we need to ready for outpatient that come by Walk-in. haha. Especially for who covered on front desk. So! Are you ready guys? Goodluck

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My work will be at front desk for today. It's not a hectic day because today is not weekend. ngeh~ if weekdays, eventhough there is no reservation but we need to ready for outpatient that walk in for a treatment.

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Today my duty at ward. I'll do the same routine as there is add one new patient. I'll explain about Day Care Service. The rate is different from ward charge. Usually, patient will come during working hour and will discharge by the end of working hour. The treatment and routine are same with ward treatment because they stay at ward during the treatment.

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For today, many of outpatient who came for a treatment. There is a patient was 6 years and he's a boy. He has epilepsy. It is interesting to learn more about that disease.

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Before this, I've mention the treatment and rates for the treatment for outpatient at here. Today, I want to share the rates for services offered at ward.
1. Ward (RM150/day)
2. Day care (RM130/day)

I'll share the different service include for ward and day care. ;)

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Oritee. As I mention before the price list of all treatment offered.

Full body massage (RM 60/hour)

Half body massage (RM 30/30min)

Leech cupping (RM 20/leech)

Wet cupping (RM 10/cup)

Reflexology (RM 40/45 min)

Sinusitis steam (RM 30/30 min)

Normal sinus treatment - smoke (RM4/pcs)

Infant treatment (RM 10)

Toddler treatment (RM 15)

Post-natal treatment (RM 90/hour)

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Morninggg~
Today at ward. yeah!
Today we had new admission. I excited how to learn a process for new admission at ward

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Today my duty at front desk. It be more challenger with the new telephone. Customer call for a booking and ask for direction. Today I want to expose about some of service offered here.
1. Diagnosed with Ustaz
2. Massage
3. Cupping
4. Therapy
on the other day i will update more about the service offered. hehe

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On the 12th day at PPQL, i've assigned at ward. I assist staff nurse in the ward . Today, I able to learn how to measure SPO2 among the patients. The purpose of SPO2 is to measure how much oxygen in your body. I attached the picture of SPO2 device.

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Ring! Ring! ☎📞

On my 11th day of internship, PPQL got a direct phone call. It will easier for communication between staff and customer's of PPQL. I work at front desk on my 11th day at PPQL, with the new facilities, I learn on how to communicate by telephone with customers. I need to learn more how to communicate with a proper way in order to make sure customer that call understand and make them easy to get the information on what they want.

I think with the new telephone as official contact, it'll make the sales on PPQL increase and networking between customers also increase.

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Working hour for Day 10! As usual, I begin my evening shift at 5.00 pm. As the same routine, but for today, I have a chance to bring patient for a walk Taman Terapi Alami. I used the knowledge that have been teach by nurse at PPQL. I teach and practice the knowledge at the patient. We use the real method on Taman Terapi for Terapi Alami. After that, I help nurse to get patients blood pressure, SPO2 and temperature. There were a few patients that refuse to take the examination. However, nurse help me to get the result of examination with a suitable way. It's a new knowledge for me on how to cooperate with a lot of behavior of patients.

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My working hour begin at 8.00 am. I begin my shift today with therapy for patients at ward. I learn how to bring and make therapy for a few patients. Around 12 pm, I and all the workers feed patients for lunch. I also manage to learn how to feed patients. There are a few patients that get their food use by ryle's tube. I just learn how to feed and explain by the nurse. At the evening, We have a meeting with Ustaz Sheikh to discuss about our progress and improvement.

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My working hour started at 8.00 am. Today I work on front desk. I managed blood pressure test on customers that come today. I learn more about symptom and treatment for nerves when accompany customer during treatment. Everyday I got knowledge that can improve my skills.

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Today, i managed to handle Blood pressure test to all patient in ward at PPQL. It is teach me how to communicate and tolerate with patient while do the procedure. I also managed test for SPO² to all patients at PPQL's ward. After get the data, I key in the data on database of PPQL. Patients and parents can see the progress on their health based on the data in database system.

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Shift at 5.00pm.
I was assigned at frontdesk for today. I manage to make a booking from PPQL customers. I learn more on communication skill from the PPQL's staff and I should improve my confident level. I also learn to make a procedure on customer before they get a treatment from Ustaz Sheikh which is how to take a Blood Pressure(B.P) and pulse using the machine.

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Today, I begin my shift at 5.00pm. I help nurse to take one of PPQL patient for a therapy at Taman Terapi. There were 7 stations of therapy that contains on various of sand and land. I was assigned at ward for today and I have a opportunity to help nurse at PPQL to take a blood pressure, pulse of patients and oxygen saturation.

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At 5pm, I started my shift for today. Today I learn on how to make a booking for customer at PPQL. At the same time, I improve my skill on key in data in database of PPQL. Work at frontdesk also help me to improve my communication. It should need more improvement on that.

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Off Day (Wednesday)