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In this digital age, there is a big disconnect between leaders and the people they lead. Many managers think they are doing a great job but when you ask the people they lead, it's quite the opposite. Many employees feel unappreciated and undervalued. Employee engagement is at an all time low. What seems to be missing link? Empathy.

Many organizations are focused on achieving goals no matter what the cost to employees. If we treat people only as the means to an end, we will never have their loyalty. Treat your people right.Great leaders are concerned about getting the job done as well as the well-being of those under their care. It doesn't mean being overly attentive or soft but demonstrate that you value people. Without empathy, you can't build a team, inspire followers or elicit loyalty. Leaders that possess this trait always make time for people.

"Nobody cares how much you know, until they know how much you care". - Theodore Roosevelt

Empathy and listening go hand in hand. Why? Because listening shows you care. You can't show empathy if you do not listen. Good listening skills is fast becoming an endangered species due to information overload and shortened attention span. The quality of our listening determines the quality of our influence. Employees want to be heard and they want to be respected. Listening transmits that kind of respect and builds trust.

We tend to confuse empathy with sympathy; empathy is really being able to understand the emotions and needs of others. It's putting yourself in their shoes.
Lauralee emailed me this:
"I worked for a company in Brussels a few years ago when my brother (who was living in the USA) had cancer. In that year, I had 10 weeks leave visiting him & then, when he died, attending his funeral). When I asked my boss, Eric how I repay the company for all these extra holidays, he simply replied "they weren't holidays, don't worry about it". This attitude was not isolated & reflected the company culture . . . to this day, it was the best company I ever worked at & Eric was the best boss I ever had . . . I would walk over hot coals for him!"

If you want to increase employee engagement and loyalty. Pretty simple! Show people that you genuinely care! Sometimes it's the little things we do that counts the most. It's the simple things people remember. The thoughtful gesture, the kind word, the much needed support. It's doesn't cost much to show employees you genuinely care, but it can make the biggest difference in keeping them loyal, happy and engaged.

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To Your continued Success!﻿ Cheers! 🍸🍹🍑🍒🍇

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EMPATHY is the most important leadership skill needed today!

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In this digital age, there is a big disconnect between leaders and the people they lead. Many managers think they are doing a great job but when you ask the people they lead, it's quite the opposite.

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Denmark is one of the happiest countries in the world. This is according to the UN's World Happiness Report, an important survey that since 2012 classifies the happiness of 155 countries in the world, and that for seven years has placed Denmark among the top three happiest countries on a global level. The fact that teaching empathy has been mandatory since 1993 in schools in Denmark is a factor that contributes to the happiness of the country.
Empathy helps build relationships, prevent bullying and succeed at work. It promotes the growth of leaders, entrepreneurs and managers. "Empathic teenagers" tend to be more successful because they are more oriented towards the goals compared to their more narcissistic peers.
In Danish schools an hour a week is dedicated to the " Klassens tid", an empathy lesson for students aged 6 to 16 years. It is a fundamental part of the Danish curriculum. The hour of empathy is as important as the time spent, for example, on English or mathematics. During the Klassens tid students discuss their problems, either related to school or not, and the whole class, together with the teacher, tries to find a solution based on real listening and understanding. If there are no problems to discuss, children are simply spent the time together relaxing and enjoying hygge, a word (and also a verb and an adjective), which cannot be translated literally, since it is a phenomenon closely related to Danish culture. Hygge could be defined as "intentionally created intimacy". In a country where it gets dark very early in the year, it rains, it's gray, hygge means bringing light, warmth and friendship, creating a shared, welcoming and intimate atmosphere. It is a fundamental concept for the Danish sense of well-being. And it's also becoming a global phenomenon: Amazon sells more than 900 books on hygge, and Instagram has more than 3 million posts with the hashtag #hygge.

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Empathy? In Denmark they're learning it in school

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In one of the happiest countries in the world, the compulsory teaching of empathy within the school system contributes to the happiness of the country.

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FACEBOOK - https://www.facebook.com/azione.prometeo BLOG - http://azioneprometeo.wordpress.comIl nostro cervello utilizza una forma particolare di neuroni per facilitarci l'apprendimento: i neuroni specchio. La scoperta italiana illustrata dal grande neuroscienziato Giacomo Rizzolati.

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Brené Brown on Empathy con i sottotitioli in italiano

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Nelle relazioni con gli altri un atteggiamento empatico è molto importante, soprattutto verso coloro che ci palesano delle difficoltà o delle sofferenze, ma concretamente l'empatia che cos'è?

Brenè Brown, docente e ricercatrice dell' Università di Houston, lo ha spiegato in modo semplice ed efficace in un bellissimo video, facendo comprendere bene anche la differenza tra l'empatia, che è " una scelta che ti mette in contatto con le altre persone" e la compassione (nel senso comune del temine, quando si intende 'aver pena di'), che invece " guida le disconnessioni ".

Inoltre ci aiuta a capire anche un'altra cosa: possiamo essere empatici solo se abbiamo la capacità e il coraggio di guardarci dentro e scovare i nostri lati più fragili.

Ora regalati due minuti e rifletti su come puoi realmente stare vicino a chi ti sta aprendo il cuore.

Buona visione!

Cosa ti colpisce del video? Dopo averlo visto, ti senti più empatico o più compassionevole? Cosa puoi fare per migliorare il tuo comportamento?

Aspetto di leggere i tuoi commenti!

Antonio.

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Che cos'è l'empatia? - Antonio Quaglietta

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Nelle relazioni con gli altri un atteggiamento empatico è molto importante, soprattutto verso coloro che ci palesano delle difficoltà o delle sofferenze, ma concretamente l'empatia che cos'è?